Henrietta Lyons

University of Melbourne | MSD · Faculty of Engineering and Information Technology

In this paper, we show that explanations of decisions made by machine learning systems can be improved by not only explaining why a decision was made but also by explaining how an individual could obtain their desired outcome. We formally define the concept of directive explanations (those that offer specific actions an individual could take to ach...

As the use of algorithmic systems in high-stakes decision-making increases, the ability to contest algorithmic decisions is being recognised as an important safeguard for individuals. Yet, there is little guidance on what 'contestability'--the ability to contest decisions--in relation to algorithmic decision-making requires. Recent research present...

As the use of algorithmic systems in high-stakes decision-making increases, the ability to contest algorithmic decisions is being recognised as an important safeguard for individuals. Yet, there is little guidance on what `contestability'--the ability to contest decisions--in relation to algorithmic decision-making requires. Recent research present...

As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance on how AI systems can be designed to support contestation. In this paper we explain that the design of a conte...

A paper presented at the Workshop on Contestability in Algorithmic Systems at CSCW 2019. Challenging algorithmic decisions is important to decision subjects, yet numerous factors can limit a person's ability to contest such decisions. We propose that administrative law systems, which were created to ensure that governments are kept accountable for...