Henri Pirkkalainen

Henri Pirkkalainen
Tampere University | UTA · Unit of Information and Knowledge Management

Ph.D

About

66
Publications
18,254
Reads
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788
Citations
Introduction
On a quest to uncover how we can tackle the dark side of information systems use. Currently working especially on emerging technologies (such as social virtual reality) and mitigation of technostress.
Additional affiliations
August 2009 - April 2016
University of Jyväskylä
Position
  • Project researcher

Publications

Publications (66)
Conference Paper
Full-text available
Despite its benefits, information technology (IT) use is associated with serious negative effects on individuals. For example, technostress and IT addiction can harm IT users’ organizational performance and everyday well-being. Such dark side phenomena have become more evident since IT has transmuted into a major component of humans’ job routines a...
Article
Full-text available
It is common for users of social networking sites and services (SNS) to suffer from technostress and the various associated strains that hinder their well‐being. Despite prior SNS stress studies having provided valuable knowledge regarding SNS stressors and their use consequences, they have not examined the various strains related to well‐being tha...
Article
Full-text available
Employees in organizations face technostress—that is, stress from information technology (IT) use. Although technostress is a highly prevalent organizational phenomenon, there is a lack of theory-based understanding on how IT users can cope with it. We theorize and validate a model for deliberate proactive and instinctive reactive coping for techno...
Article
Technostress is stress that individuals experience due to their use of information technology. It is associated with critical workplace consequences including reduced productivity. While the negative consequences are well known, what is less understood is how individuals can cope with technostress to alleviate them. We report on two studies that ex...
Article
Full-text available
Augmented reality (AR) and virtual reality (VR), collectively referred to as “extended reality” (XR), have begun to diffuse in industry. However, the current levels of awareness, perceived limitations, and use of AR and VR, as well as the potential differences on these aspects between these technologies are still not well known. Moreover, it is unk...
Conference Paper
Full-text available
In today’s technology-oriented world, individuals’ ability to cope with information technology (IT) has become increasingly important. This is especially relevant for early adolescents, who are expected to use IT from an early age on as part of their everyday lives. Although early adolescents’ IT use and its outcomes have been studied, their relate...
Article
Full-text available
Purpose The purpose of the paper is to examine how media synchronicity facilitates the emergence of social exchange (i.e. trust and reciprocity) in organizations’ information and communication technology (ICT)-mediated interactions. A model of media synchronicity in organizational social exchange (MSiOSE) is proposed. Design/methodology/approach T...
Article
Virtual reality (VR), augmented reality (AR) and mixed reality (MR) are collectively referred to as extended reality (XR). In recent years, the hardware and software of said technologies have developed to the point where multiuser experiences have been enabled; thus, the conversation surrounding social extended reality (SXR) has begun. SXR––or coll...
Conference Paper
Full-text available
Social virtual reality (SVR) enables teams to operate in a virtual environment that simulates and enhances real-world interactions. However, there is an absence of empirical analysis of how SVR can affect the performance of virtual teams. This paper documents how SVR affects the formation of team cohesion (i.e., task cohesion and social cohesion),...
Article
Full-text available
Understanding information technology (IT) use is vital for the information systems (IS) discipline due to its substantial positive and negative consequences. In recent years, IT use for personal purposes has grown rapidly. Although personal use is voluntary and can often reflect fun, technostress is a common negative consequence of such use. When l...
Conference Paper
Full-text available
Interest in and demand for micro-credentials in higher education institutions is on the rise. Although the concept of micro-credentials is still evolving, they can be seen as short learning opportunities that are accompanied by digital credentials that capture the proofs of the learning. These digital proofs of learning range from skills and compet...
Conference Paper
Full-text available
This study aims to determine the competing concerns of people interested in startup development and entrepreneurship by using topic modeling and sentiment analysis on a social question-and-answer (SQA) website. Understanding the underlying concerns of startup entrepreneurs is critical to society and economic growth. Therefore, greater scientific su...
Article
Full-text available
Virtual Reality (VR) can solve many critical bottlenecks of conventional remote work while also enabling completely new business opportunities. VR enables novel knowledge management practices for organizations via enriched data and information, immersive workflows, and integration with appropriate IS and other emerging technologies. VR enables high...
Preprint
Full-text available
The balance between work and private life has become vague due to the use of social media and flexible working conditions. The study drew from technostress and wellbeing literature and examined the behavioral and psychological outcomes of professional social media invasion, the perception that work-related social media usage interferes with one’s p...
Article
Full-text available
Purpose Excessive use of work-related information technology (IT) devices can lead to major performance and well-being concerns for organizations. Extant research has provided evidence of the incidence of such problematic IT use in organizations. We extend the understanding of problematic IT use by examining its individual (proximal) and organizati...
Article
Full-text available
Serendipity refers to unexpected encounters with ideas or insights and their intentional application to achieve favorable outcomes. Despite extensive prior studies, the concept lacks theoretical logic and empirical validation regarding the role of an intentional act in the relationship between serendipitous encounters and their favorable outcomes....
Article
While users’ discontinuance of use has posed a challenge for social media in recent years, there is a paucity of knowledge on the relationships between different dimensions of overload and how overload adversely affects users’ social media discontinuance behaviors. To address this knowledge gap, this study employed the stressor–strain–outcome (SSO)...
Article
Full-text available
Contemporary digital technologies have facilitated practices related to games whereby users often produce and consume content for free. To date, research into consumer interactions has largely focused on in-game factors, however, the intention to both play the game and to make in-game purchases are influenced by outside factors, including game stre...
Conference Paper
Full-text available
In this study, we investigate how users' general gaming preferences (i.e. on dimensions of achievement, immersion and social orientations) are related to their perception of the (enjoyment, usefulness, ethicalness motivationa-bility and continued use) of different gamification features. The study was amongst 144 students as a vignette study, framed...
Conference Paper
Full-text available
Social virtual reality (SVR), or multi-user virtual reality, is an emerging technology that enables new ways of collaboration in industrial use. However, relatively little is known about the factors leading to the diffusion of SVR in organizations. This paper examines the diffusion of SVR in the context of architecture, engineering, and constructio...
Article
Full-text available
Information technology (IT) engagement is defined as a need to spend more time using IT. Practice-based examples show that IT engagement can have adverse effects in organizations. Although users can potentially get more work done through IT engagement, observations show that the users might jeopardize their well-being and hamper their work performa...
Conference Paper
Higher education is in dire need of reform in order keep up with the rapidly advancing technology and student needs surrounding it. Unbundling of higher education has been discussed as one of the potential directions of reform. Prior research has suggested that blockchain technology has the potential to play an essential role in facilitating such c...
Chapter
Full-text available
Teknostressi on keskeinen teknologian käytön haittavaikutus, jota lapsille ja nuorille aiheuttavat esimerkiksi jatkuvasti keskeyttävät ilmoitukset, teknologinen turvattomuus ja sosiaalisten verkostopalveluiden tuomat itsetuntopaineet. Teknostressiä ja sen seurauksia on mahdollista vähentää sekä ongelma- että tunnekeskeisillä keinoilla, kuten älylai...
Conference Paper
Full-text available
The MicroHE initiative is aiming to examine the scope for and impact of micro-credentials-a form of short-cycle tertiary qualification-in Higher Education. Currently, despite being primarily forms of formal education, micro-credentials such as micro-masters from EdX or nanodegrees from Coursera, are considered to be non-formal education. MicroHE in...
Conference Paper
Full-text available
In this study, we develop two new perspectives for technostress mitigation from the viewpoint of coping. First, we examine users' emotional coping responses to stressful IT, focusing specifically on distress venting and distancing from IT. As these mechanisms may not always be effective for individuals' well-being, we extend our approach to self-re...
Conference Paper
A social tie is a target for ongoing, high-level scientific debate. Measuring the tie strength in social networks has been an important topic for academic studies since Mark Granovetter's seminal papers in 1970's. However, it is still a problematic issue mainly for two reasons: 1) existing tie strength measurements may not reflect the true social c...
Conference Paper
Numerous users of social networking sites and services (SNS) suffer from technostress and its various strains that hinder well-being. Despite a growing research interest on technostress, the extant studies have not explained what kinds of various strains can SNS use create and how can these strains be traced back to different stressors. To address...
Conference Paper
Technostress refers to the inability of an individual to deal with information technology (IT) in a healthy manner. Researchers, practitioners, and medical professionals have emphasized the omni- presence of technostress and its severe outcomes, including poor well-being and burnout. Despite the importance of the phenomenon, prior research has pa...
Conference Paper
Full-text available
The concept of weak ties was introduced by Granovetter through the seminal paper titled "Strength of weak ties". Since then the role of weak ties in general and their specific role as occupying the structural hole has been explored in many different fields. In this study, we identify actual or potential weak ties using publicly available social med...
Conference Paper
Openness in education has sought its way to practice in schools as in universities. Many strategies and concepts have emerged: from openly shared resources to open practices to improve the access to and the quality of education. The knowledge exchange of educators has been seen a crucial activity in reaching and sustaining openness. This article an...
Conference Paper
Despite the opportunities and benefits of OER, research and practice has shown how the OER repositories have a hard time in reaching an active user-base. The opportunities of experience exchange and simple feedback mechanisms of social software have been realized for improving the situation and many are basing or transforming their OER offerings to...
Book
Full-text available
EN: In 2015, two conferences are brought together under the umbrella of „knowledge communities“ with complementary thematic priorities. While the GeNeMe deals with organisational and technical perspectives in the context of Virtual Enterprises, Communities & Social Networks, the ProWM provides a broad and inclusive overview of the organisational, c...
Conference Paper
Full-text available
Multiple models, methods and frameworks have been proposed to guide Design Science Research (DSR) application to address relevant classes of problems in Information Systems (IS) discipline. While much of the ambiguity around the research paradigm has been removed, only the surface has been scratched on DSR efforts where researcher takes an active r...
Conference Paper
Full-text available
The limited adoption of Open Educational Resources (OER) has kicked off the launch of several projects to search for possible solutions. One of these projects is "Open Educational Ideas and Innovations" (OEI2). The goal of this project is to find alternatives for increasing the uptake of OER and facilitating the collaborative development of OER. To...
Conference Paper
Full-text available
Increasing the current low uptake of Open Education Resources (OER) is a key challenge for researchers and practitioners in the field. User studies have shown that collaboration is a main success factor for successful open educational activities. However, effective collaboration in open educational contexts requires well planned processes and platf...
Article
Full-text available
Social software environments are increasingly used for open education: teachers and learners share and collaborate in these environments. While there are various possibilities for the inclusion of such social functionalities for OER, many organizational, individual and technological challenges can hinder the motivation of teachers to share and coll...
Article
The goal of this paper is to recommend suitable competence assessment instruments and methods for assessing globalization competence in the Information Systems domain. This is done by matching globalization competences with suitable competence assessment methods. The results of the analysis indicate that the most applicable competence assessment me...
Article
Process oriented Knowledge Management (pKM) has been a widely discussed approach for KM initiatives. The approach ties business strategy closely to KM by connecting knowledge activities to key business processes. Social Software has been taken up in many domains as an organizational tool for managing knowledge. Up till now, the impact of being glob...
Conference Paper
Open educational resources (OERs) provide opportunities as enablers of societal development, but they also create new challenges. From the perspective of content providers and educational institutions, particularly, cultural and context-related challenges emerge. Even though barriers regarding large-scale adoption of OERs are widely discussed, empi...
Article
Full-text available
Knowledge management represents a key issue for both information systems’ academics and practitioners, including those who have become disillusioned by actual results that fail to deliver on exaggerated promises and idealistic visions. Social software, a tremendous global success story, has prompted similarly high expectations regarding the ways in...
Article
Wissensmanagement stellt ein Schlüsselelement sowohl für Wissenschaftler als auch für Praktiker in der Wirtschaftsinformatik dar. Das gilt auch für jene, die von den bisher erzielten Resultaten, die den übertriebenen Versprechungen und idealisierten Visionen nicht gerecht werden konnten, desillusioniert sind. Social Software hat als globale Erfolgs...
Conference Paper
Full-text available
This paper presents key issues around collaborative idea development in the context of open education. Current initiatives and solutions around OER have been successful in promoting the concept of openness that is now broadly recognized. However, the actual adoption of OER services and re-use of materials is a constant struggle. We present an alter...
Article
Full-text available
Web 2.0 and Social Software revolutionize the knowledge exchange within and between organizations. This is one of the claims consultants and software vendors in the field have made. But have the promises been kept and has evidence been achieved so far, in particular for knowledge management in globally distributed settings? As a starting point, our...
Article
Process oriented Knowledge Management (pKM) has been a widely discussed approach for KM initiatives. The approach ties business strategy closely to KM by connecting knowledge activities to key business processes. Social Software has been taken up in many domains as an organizational tool for managing knowledge. Up till now, the impact of being glob...
Article
The goal of this paper is to recommend suitable competence assessment instruments and methods for assessing globalization competence in the Information Systems domain. This is done by matching globalization competences with suitable competence assessment methods. The results of the analysis indicate that the most applicable competence assessment me...
Article
Web 2.0 and Social Software revolutionize the knowledge exchange within and between organizations. This is one of the claims consultants and software vendors in the field have made. But have the promises been kept and has evidence been achieved so far, in particular for knowledge management in globally distributed settings? As a starting point, our...
Conference Paper
Full-text available
Open educational resources (OER) have a high potential to address the growing need for training materials in management education and training. Today, a high number of OER in management are already available in a large number of repositories. However, users face barriers as they have to search repository by repository with different interfaces to r...
Conference Paper
Full-text available
In a knowledge society it is crucial to serve the need for accurate and up-to-date knowledge produced by scientists. The possibilities of electronic communication through the use of social software provides means for open discourse and offers easier ways to make scientific and educational resources available that can be used in knowledge management...
Conference Paper
Understanding and structuring the use of social software by scientists is of high importance in modern research and education – new ways of cooperation and knowledge sharing leads to new ways of work for researchers in both, higher education and enterprises. The possibilities of social networking services provides means for open discourse and offer...
Article
In a knowledge society it is crucial to serve the need for accurate and up-to-date knowledge produced by scientists. The possibilities of electronic communication through the use of social software provides means for open discourse and offers easier ways to make scientific and educational resources available that can be used in knowledge management...
Article
Already existing open educational resources in management have a high potential for enterprises to address the increasing training needs of their employees. However, access barriers still prevent the full exploitation of this potential. Users have to search a number of repositories with heterogeneous interfaces in order to retrieve the desired cont...
Article
Full-text available
There are several problems related to collaboration at distance including coordination breakdown, cultural differences and time-zones. Finding collaboration tools that suit in certain scenarios and support globally distributed groups remain to be a crucial success factor and thus a research focus. In this study, we evaluate social software tools´su...

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Projects

Projects (3)
Project
ECIU aims to create a joint open education ecosystem (Conceptual and Technical) consisting of learners, researchers, educators, private and public stakeholders in order to adopt a challenge based approach in solving societal challenges. ECIU's signature microcredential approach is a key objective to offer competence development opportunities and enhanced virtual mobility. Blockchain technology and social virtual reality are being explored in the process,
Project
This folder includes qualitative, quantitative, and mixed methods studies on technostress, overload, coping, mitigation, and other so called "dark side" phenomena related to information technology (IT) use.
Archived project
A key component of Open Education movement is Open Educational Resources (OER), which are defined as any digital objects that are commonly shared in online repositories and can be freely accessed, reused and adapted by a community of users for educational purposes using an open license scheme. Existing research on OER has focused on how to make digital objects available and re-usable for educators and learners. Currently, there are millions of resources for basically all subjects, education level. However, their adoption has been limited, the consumption of them is passive, and there are still many barriers towards the uptake of OER. Amongst those are the lack of involvement and recognition of users who feel that they do or cannot contribute appropriately. In our research project, we focused on tweaking the steps that are accomplished before having the resources complete and shared. In particular, in situations when ideas are initiated, shaped, and shared with like-minded people in order to create new educational outcomes, such as OER. The limited adoption of (OER) has kicked off the launch of several projects to search for possible solutions. One of these projects is “Open Educational Ideas and Innovations” (OEI2). The goal of this project is to find alternatives for increasing the uptake of OER and facilitating the collaborative development of OER. To enhance the experience of the users of open education, we interviewed educators and researchers from different higher education institutions across Europe focusing on gathering insights about idea sharing experiences. We presented our key findings and outlined some recommendations for our open educational platform in the paper: AbuJarour et al. (2014): "Enhancing the Experience of Online Users of Open Education." User studies have shown that collaboration is a main success factor for successful open educational activities. However, effective collaboration in open educational contexts requires well-planned processes and platforms supporting collaboration, in particular in physically distributed settings. We have been investigating the value of such platforms, their main features, and user requirements to enable collaboration from immature ideas to completed resources. We used quantitative and qualitative research methods to collect insights from potential users of such collaboration platforms to validate our approach. Based on these insights, we developed a collaboration platform for open education. We validated our platform using observation groups and focus groups to identify the key design principles of powerful collaboration platforms for Open Education. Examples are the need for a simple tool, use of a common terminology, and considering Intellectual Property Rights. We presented our findings from an initial validation of our collaboration platform and gave recommendations towards powerful collaboration platforms for open educational contexts in the paper: AbuJarour et al. (2015) "Design Principles for Collaboration Platforms for Open Education." The main idea of our approach is to emotionally attach educators to OER by engaging them at an early stage of the OER development process when the resources are still in the ideation phase. This engagement is enabled through our proposed collaboration platform “Idea Space”, where educators can collaboratively create and share ideas of OER. This platform is described from an application point of view, by showing a typical use-case that describes its functionalities, in the paper: AbuJarour et al. (2015) "Idea-Space: A Use Case of Collaborative Course Development in Higher Education.” Idea Space (www.idea-space.eu) is an online collaborative platform encouraging collaboration in early stages and sharing new ideas, before resources are complete. One of the main principles of our platform was providing an end-to-end platform that supports educators right from the very beginning to the very end, instead of focusing on the content delivery only. An open education initiative starts with a preliminary idea whose owner shares with the other interested educators who in turn collaborate altogether to sharpen the idea and generate the content so that it becomes suitable for an open educational course. In particular, in situations when ideas are initiated, shaped, and shared with interested parties in order to create new educational outcomes, such as OER, open e-textbooks, MOOCs, etc. This research has been co-funded by the European Commission through the LLP Erasmus program. The OEI2 project partners included: JYU-Finland, ESCP-Germany, NSCR-Greece, VMU-Lithuania, and DHBW-Germany.