Helmut Krcmar

Helmut Krcmar
Technische Universität München | TUM · Faculty of Informatics

Univ.-Prof. Dr.

About

1,143
Publications
370,176
Reads
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13,007
Citations
Additional affiliations
October 2002 - present
Technische Universität München
Position
  • Chair Information Systems
October 2002 - January 2016
Technische Universität München
Position
  • Chair for Information Systems
October 1987 - September 2002
University of Hohenheim
Position
  • Chair for Information Systems

Publications

Publications (1,143)
Conference Paper
Full-text available
Artificial intelligence (AI) holds great potential for firms to create new business models and gain competitive advantages. While some pioneers are effectively leveraging AI, most firms are struggling to capitalize on the opportunities for value creation. Previous research has highlighted the performance benefits, success factors, and challenges of...
Conference Paper
Full-text available
Crises, such as the COVID-19 pandemic, challenge the economy and require firms to become resilient to external change. During COVID-19, the retail industry faced double-edged consequences. While brick and mortar business models (BMs) were discontinued, online retail thrived. Extant BM research has investigated several crises; however, it still lack...
Conference Paper
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Scholars argue that technology only provides value if embedded in a coherent business model (BM). Therefore, previous research has examined how specific digital technology is used in BMs. We argue that there are factors beyond technology-specific BM characteristics for a firm to benefit from digital technology. In particular, we aim to find general...
Conference Paper
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The retail industry has been at the forefront of digital transformation since the emergence of the Internet and the rise of e-commerce. In recent years, and now accelerated by COVID- 19-induced lockdowns, e-commerce and m-commerce have gained considerable market share, putting brick-and-mortar retailers at risk of replacement. However, augmenting t...
Conference Paper
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Startups play a significant role in the digital transformation of ecosystems. In the financial ecosystem, these startups are called FinTechs, a term representing the combination of financial services and digital technology. Technological innovations, such as artificial intelligence and blockchain, enable disruptive innovations in the financial ecos...
Conference Paper
Manufacturers are confronted by increasing competition and lower product margins, which requires strategic reorientation. A profitable option is a transformation from selling products to providing services, i.e., servitization of manufacturing. However, this transformation process is characterized by high complexity through changes in the organizat...
Article
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Treten bei technischen Anlagen während ihres Lebenszyklus Fehler auf, ist dies in den meisten Fällen das Ergebnis eines schleichenden Prozesses und nicht eines plötzlich auftretenden Ereignisses. Mit Hilfe geeigneter Verfahren können Fehler bereits vor ihrem Eintritt erkannt werden. Die von Herstellern vorgegebene Instandhaltungsstrategie berücksic...
Conference Paper
Full-text available
E-commerce, digital platforms, and digital transformation (DT) pose major challenges to offline businesses in the retail industry. To offset the benefits of the data available to online businesses, stores must digitalize their stores and rethink their value proposition to customers. In a digitalized world, this value is no longer provided by single...
Conference Paper
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Investments are the necessary fuel for startup development. However, new ventures face difficulties in obtaining financial investments. The investors aim to invest in startups with high success chances and quick return on investment. The business model (BM) of a startup was proven to be a determinant of its success. However, there is a lack of rese...
Conference Paper
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Companies that operate digital platforms are growing rapidly. Theoretical and empirical research has largely explored digital platforms in the context of digital-native companies. Only a small set of research explores how incumbent firms transition into the platform economy. However, this stream of research has studied incumbents under the assumpti...
Conference Paper
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Although individuals are concerned about their privacy, it is increasingly difficult to withdraw from privacy-invasive platform operators and keep activities private. IS research has identified the privacy paradox as a phenomenon and information asymmetries as one critical reason behind users dichotomy between privacy concern and behavior. However,...
Conference Paper
The specification of complex user behavior as accurate as possible is required in order to evaluate performance characteristics for application systems. Approaches exist to model probabilistic aspects within user behavior for session-based application systems using Markov chains. To integrate these approach into performance prediction activities, t...
Article
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Today, it is natural for digital services to be available anytime, anywhere. Thanks to digital platforms, we can connect with our intelligent assistants, stream movies on our networked televisions, and wirelessly control our homes with smartphone apps. Within the last few years, our cars have also been transformed into computers on wheels. However,...
Research
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KERN DER STUDIE: Seit 2011 beleuchtet die Studie jährlich die aktuelle E-Government-Situation in Deutschland. Seit 2012 werden Österreich und die Schweiz als Vergleichsländer herangezogen. Zentrale Inhalte sind Bekanntheit, Nutzung, Zufriedenheit und Nutzungsbarrieren sowie die Identifikation im Zusammenhang mit digitalen Behördengängen. NEU: in d...
Article
This study reinvestigates the effects of normative and behavioral factors on privacy decision making by conducting a methodological replication of Adjerid, Peer, and Acquisti (2018). While the normative perspective regards consumers with stable preferences making rational choices, the behavioral perspective regards consumers with unstable preferenc...
Article
Full-text available
Although business model innovation (BMI) is essential to remaining competitive, many firms fail at it. A promising approach is building on reoccurring successful solutions – business model patterns (BMP) – as a blueprint for BMI. However, existing patterns face constraints subject to a high diversity and overlaps among patterns. In addition, litera...
Article
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While traditional organizations create value within the boundaries of their firm or supply chain, digital platforms leverage and orchestrate a platform-mediated ecosystem to create and co-create value with a much wider array of partners and actors. Although the change to two-sided markets and their generalization to platform ecosystems have been ad...
Conference Paper
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The case survey method and qualitative comparative analysis (QCA) are two well-established research approaches in a number of research disciplines. They have recently made their way into information systems (IS) research. The case survey method is aimed at comparing previously published case studies, conventionally, using various statistical analys...
Conference Paper
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Digital platform ecosystems are an omnipresent phenomenon. Compared to traditional modes of interaction, digital pltaforms rely on complementary produts and services that autonomous partners provide . However, adequate measures to assess the output of complementors are not readily available and lack theoretical grounding. Thus, the goal of this pap...
Conference Paper
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The shortage of IT specialists calls for the entry of more young workers into the IT profession. However , little is known about young IT professionals in their early career stages. Our study, therefore, aims for a better understanding of career decisions of young IT professionals by looking at (1) patterns in contemporary IT careers, (2) the influ...
Conference Paper
The process of digital transformation (DT) is driving established companies to innovatively modify existing business models. However, extant research provides very little insight into the determinative factors that contribute to successful business model innovation (BMI) in the context of DT. In this analysis, we draw on a resource-based view (RBV)...
Conference Paper
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Companies that take advantage of digital platforms have rapidly gained a dominant position in their respective markets. While research on digital platforms yielded new insights into winner-take-all markets, envelopment, openness, or governance, no study provided a framework that integrates those aspects and links them to market dominance. We, there...
Conference Paper
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The EU is seeking to develop new regulatory frameworks for online privacy. This entails a complex set of tradeoffs, since regulatory policy must be informed by consumers' preferences, and if regulatory policy contravenes consumer preferences, regulators might need to explain the hidden sources of harm to consumers. To increase our understanding of...
Conference Paper
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EU firms are largely dominated by American platforms in online consumer-facing markets as well as cloud computing services and are likely to face domination in further markets. In contrast, China has mainly escaped American domination and established a self-sufficient platform economy. This situation provides the opportunity to move beyond research...
Conference Paper
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Innovative business models generate competitive advantage and are becoming more important than innovative products or processes. Despite its importance, firms continuously fail to innovate business models. Reasons are inhibiting structures, cultures and missing resources or capabilities. Integrating external stakeholders can help to overcome these...
Conference Paper
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Determining the influencing factors of business performance is an important topic in theory and practice. This applies especially to the entrepreneurship context, characterized by extreme uncertainty and high failure rates. Existing research, which is mainly qualitative, has identified business models (BM) as a performance determinant. This paper e...
Conference Paper
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Consumer buying agents (CBAs) are software programs that automate tasks in the consumer buying process (e.g., product search and evaluation). Recently, CBAs have the ability to nearly automate the whole buying process, executing transactions with only minimal human involvement. With the rise of such highly autonomous CBAs, updates to business model...
Article
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Decision-making in the context of organizational information security is highly dependent on various information. For information security managers, not only relevant information has to be clarified but also their interdependencies have to be taken into account. Thus, the purpose of this research is to develop a comprehensive model of relevant mana...
Conference Paper
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Digital technologies are radically changing the way traditional companies interact in established markets. Although these technologies provide numerous benefits, many digital transformation projects fail because of companies’ inability to adapt. Socio-cognitive inertia is an important factor inhibiting successful organizational transformation. Exta...
Chapter
Social networks and online services are expected to have more dead than living users in the coming decades. Due to a lack of user regulations, their accounts and personal data may remain permanent and the deceased may continue to receive invitations to events, birthday greetings or messages from other users. Even despite new digital rights, heirs a...
Technical Report
In this project, we used text analysis and text mining means provided by SAP HANA and SAP Predictive Analytics Library (PAL) on job offers in the field of Industry 4.0. Recent technological developments, e.g., in the fields of sensors, databases, or analytics, resulted in the fourth industrial revolution - or Industry 4.0. These lead to changes in...
Technical Report
Industry 4.0 changes our working environments significantly. Therefore, the goal of our project is to analyze which skills and competencies are required from employees in Industrie 4.0. In earlier project phases, we implemented an application for analyzing online job offers from the field of Industry 4.0. We applied text analysis and text mining me...
Conference Paper
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The success of sharing platforms such as Airbnb and Uber sparked interests in research, practice, and legislation in equal measures. However, studies about user roles on sharing platforms are very heterogeneous and have yet not dived into the theoretical complexity of these roles. In order to prevent incomparability of results and scattered theory...
Article
Organizational changes in information technology (IT) departments of public organizations are a frequent phenomenon. In contrast to private companies or public administrations, public organizations have some unique characteristics. There is, however, only little research available on how these characteristics need to be considered when analyzing or...
Article
Full-text available
Digital platforms are an omnipresent phenomenon that challenges incumbents by changing how we consume and provide digital products and services. Whereas traditional firms create value within the boundaries of a company or a supply chain, digital platforms utilize an ecosystem of autonomous agents to co-create value. Scholars from various discipline...
Conference Paper
In-Memory Database Systems (IMDB) come into operation on highly dynamic on-premise and cloud environments. Existing approaches use classical modeling notations such as queuing network models (QN) to reflect performance on IMDB. Changes to workload or hardware come along with a recreation of entire models. At the same time, new paradigms for IMDB in...
Article
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ProteomicsDB (https://www.ProteomicsDB.org) started as a protein-centric in-memory database for the exploration of large collections of quantitative mass spectrometry-based proteomics data. The data types and contents grew over time to include RNA-Seq expression data, drug-target interactions and cell line viability data. In this manuscript, we sum...
Conference Paper
The European Commission has introduced various polices and regulations within the last decade to foster the growth of the European digital economy, increase collaboration and ensure better access for citizens to online services across Europe. Being part of the Digital Agenda for Europe 2020, EU initiatives such as the “eIDAS Regulation” and the “On...
Conference Paper
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Due to their tremendous potential in predictive tasks, Machine Learning techniques such as Artificial Neural Networks have received great attention from both research and practice. However, often these models do not provide explainable outcomes which is a crucial requirement in many high stakes domains such as health care or transport. Regarding ex...
Article
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Scholars have proposed many approaches to represent and analyze value creation. Value creation in ecosystems such as platform ecosystems often relies on a specific structure of partner alignment. Value modeling techniques can improve the understanding of how ecosystem risks and non-generic complementarities determine value creation and the alignmen...
Article
In a fast growing but highly competitive market some cloud service providers are significantly more profitable than others. In particular, numerous providers struggle to scale their cloud service delivery up from a one-time, project-based co-creation model to a platform delivery model building on reusable resources. This study builds on the service...
Conference Paper
Digital platforms have gained importance across a wide range of industries because they enable superadditive value creation in their platform ecosystems. Giant platform operators such as Google, Apple, Facebook, and Amazon dominate areas such as web search, mobile applications, social media, and online shopping and harvest most of the superadditive...
Conference Paper
Digital transformation requires incumbent companies to accelerate the development of their digital products. The automotive industry is a prominent example of this change. Even though, research frequently considers digital transformation of organizations, there are rare perceptions on the change of the actual technology. This action research study...
Conference Paper
The German government has recently announced a national strategy for making Germany one of the leading locations for artificial intelligence (AI) worldwide. While the AI technology has been around since 1950s, the rise of it has been inescapable over the past decades. Current developments and widespread applications of intelligent technologies show...
Conference Paper
Social media has become a key component of police efforts to achieve public safety goals. To be effective, police must establish guidance on the best way to employ this tool in differing circumstances. Social media crisis communication guidelines for police departments have received little attention to date. Social media can support police in the s...
Article
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Zusammenfassung Von den im Rahmen individueller Digitalisierungsprojekte entwickelten IT-Lösungen entfallen etwa 40 % auf Assistenzsysteme, die den Nutzern insbesondere bei der Entscheidungsfindung und der Durchführung von Tätigkeiten unterstützen sollen. Ein geeigneter Anwendungsfall für die Verwendung von Assistenzsystemen stellen Instandhaltungs...
Chapter
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Die Forschung zur digitalen Spaltung (Digital Divide) oder auch Beteiligungsspaltung (Participation Divide) hat diverse Voraussetzungen einer partizipativen Internetnutzung untersucht. Im Mittelpunkt steht dabei eine immer größere Vielzahl förderlicher „Literacies“ oder Kompetenzen. Um einer zunehmenden Unübersichtlichkeit dieses Forschungsfelds en...
Article
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Die öffentliche Verwaltung sieht sich zunehmend mit der Herausforderung konfrontiert, Stellen in der IT mit geeigneten Fachkräften zu besetzen. Eine Untersuchung des Lehrstuhls für Wirtschaftsinformatik der TU München zeigt nun, dass unter Informatikstudenten vor allem das schlechte Image der Verwaltung sowie die mangelnde Bekanntheit von Einstiegs...
Conference Paper
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Given the objective of the focal firm to generate value for stakeholders, this research aims at assessing mechanisms and outcomes for value creation and destruction between business model innovation (BMI) and stakeholders. To achieve this goal, we conduct a systematic literature review and apply grounded theory as coding scheme. Taking frequent mec...
Conference Paper
Agile software development projects still show a high failure rate. Despite a growing amount of research, underlying reasons for project performance currently remain rare. Drawing on the job demands-resources theory, we propose a theoretical model of work engagement in agile software development teams. Using structural equation modeling, we found t...
Article
Wie jedes Jahr seit 2011 stellt der eGovernment MONITOR 2018 ein umfassendes Lagebild zur Nutzung und Akzeptanz digitaler Verwaltungsangebote aus der Bürgersicht dar. Die Zahlen aus diesem Jahr zeigen erneut, dass E-Government in Deutschland langsam vorankommt, trotz einiger wichtiger Herausforderungen. Es gibt für die Zukunft allerdings noch viel...
Article
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Moving beyond value creation in individual companies, firms have integrated customers, partners, and stakeholders in a mutual value co-creation process. Examples are platforms such as Apple’s App Store, where external developers use boundary resources provided on the platform to develop and share applications in an ecosystem. While value co-creatio...
Article
Performance models focus on resource consumption and the effects of CPU, network, or hard-disk utilization. These resources usually have the largest effect on the response times and throughput of an application. However, deficient memory management can have severe effects on an application and its runtime, such as overlong response times or even cr...
Technical Report
https://www.e-fi.de/fileadmin/Innovationsstudien_2019/StuDIS_12_2019.pdf
Conference Paper
Full-text available
European executives largely agree that American operators of online platforms dominate online business in the EU. There is less consensus on the reasons for American domination and on the possible economic consequences of this domination for the growth of EU business, for employment, for the strength of the EU economies, or for the national securit...
Conference Paper
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An increasing number of universities offer user-centric innovation courses based on the principles of design thinking. Lecturers combine a plethora of design thinking elements in design thinking course syllabi and thereby adopt teaching styles that range from autonomy-supportive to structured. Using a balance between these two teaching styles seems...
Conference Paper
Full-text available
An increasing number of universities offer user-centric innovation courses based on the principles of design thinking. Lecturers combine a plethora of design thinking elements in design thinking course syllabi and thereby adopt teaching styles that range from autonomy-supportive to structured. Using a balance between these two teaching styles seems...
Conference Paper
Full-text available
Mobile government (m-‐government) is considered one of the most important trends in e‐government research. Citizens increasingly use their smartphones to organize their affairs and governments strive to leverage that trend with mobile applications. Especially in the context of the refugee crisis in Germany, m‐government is expected to add value to...
Chapter
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More than 1.5 million refugees have arrived in Germany since 2015 and the number continues to rise. Public administration is facing the challenge of integrating all these people into a new and foreign society with unfamiliar culture, habits and an unknown language. Information plays a key role in the integration process. For refugees, it is difficu...
Article
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Zusammenfassung Architekturbegriffe spielen in der Wirtschaftsinformatik eine immer prominentere Rolle. Ein Beleg dafür ist der Begriff der Referenzarchitektur, welcher in einer stetig ansteigen Anzahl an Publikationen verwendet wird. Besonders im Kontext des Begriffs „Industrie 4.0“ und unternehmensübergreifenden Digitalisierungsbestrebungen wird...
Conference Paper
Full-text available
Industry 4.0 (I4.0) also known as the fourth industrial revolution has emerged for describing the digitalization of manufacturing industries. In practice, the transition to I4.0 is crucial for manufacturing firms to sustain competitive advantage and seize new opportunities. Most research focuses on the technological aspects of I4.0 in form of produ...
Technical Report
The goal of our project is to identify perceived risks and emotions of autonomous driving based on Twitter data (i.e. Tweets). While autonomous driving is not only a vision anymore but becoming part of our daily live, pros and cons are discussed controversially. Fears and resistance to autonomous driving may be justified in some ares, in others the...
Technical Report
The goal of our project is to extend the outcomes of our former project in which we identified perceived risks and emotions of autonomous driving from Twitter data ("Tweets"). On this social media platform, the topic of autonomous driving is discussed brightly. Positive or negative emotions may be justified in some cases, in others we cannot recogn...
Conference Paper
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The emergence of digital platforms disrupts the way we communicate, interact, and utilize services. We increasingly find ourselves in a world shifting away from Goods-Dominant (G-D) toward Service-Dominant (S-D) logic. One crucial aspect of this is the way we will use mobility in the future. In the past, we relied on goods in the form of privately...
Conference Paper
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This research explores the influence of the agile practices daily stand-ups and retrospectives on negative effects of subgroups, i.e. of having several smaller groups within a team, on group conflict, satisfaction, and performance. Based on extant literature in agile software development (ASD) and group research, a model of effects of ASD practices...
Chapter
Full-text available
The emergence of digital platforms changes the way how companies interact with their ecosystem. Successful platforms like Apple’s App Store utilize an ecosys-tem of third-party developers to drive innovation. Those platforms are expanding the sphere of influence beyond internal resources and capabilities by taking ad-vantage of a scalable ecosystem...
Article
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In recent years, organizations have increasingly sourced cloud-based enterprise software (ES). Although comprehensively capturing organizations’ requirements considerably affects the success of an ES sourcing project, little is known about how requirements evolve beyond the implementation. We conduct a longitudinal, exploratory single-case study of...