Heinz Roland Weistroffer

Heinz Roland Weistroffer
Virginia Commonwealth University | VCU · School of Business

Professor Emeritus

About

128
Publications
32,205
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1,817
Citations

Publications

Publications (128)
Conference Paper
Full-text available
Focusing on COVID-19 as a prime example, this paper reports on a pilot study on the impact of wide-ranging catastrophic events like pandemics on the demand for and the supply of e-government services. Such e-services in general are of great consequence for enduring socioeconomic development but may become especially important in crisis situations....
Conference Paper
Full-text available
The objective of this paper is to gain a better understanding of the driving forces in enterprise systems (ES) implementation in the public sector by providing a conceptual framework that illustrates these driving forces and their interrelationships. ES in the public sector may improve operational efficiency, provide more timely access to data for...
Article
Regulatory measures during an outbreak keep many organizations from operating as usual, requiring new practices and policies. Since society has become highly dependent on effective and efficient information systems (IS), understanding how outbreaks may impact IS is critical. By looking at existing literature, problems associated with sustaining rel...
Article
Trust, such as trust in a technology or believing that a technology has trustworthy utility, manifests its importance by affecting user behaviors toward information systems (IS). There is no dearth of evidence showing that the effect of trust is statistically “significant;” however, statistical significance, different from practical significance is...
Chapter
A mobile recommender (or recommendation) system (MRS) is a type of recommendation system that generates recommendations for mobile users in a mobile Internet environment. An MRS collects users’ information through users’ mobile devices via inbuilt sensors, installed mobile apps, running applications, past records etc. Although collecting such data...
Chapter
Recent progress in cognitive technologies has driven decision support system (DSS) development in more complex directions. One of the main challenges in efficient DSS design is knowledge acquisition, especially in complicated and uncertain decision contexts. The more knowledge available to the system, the better decisions can be generated by a DSS....
Article
In this introduction to the special issue on the role of information and communication technologies (ICT) in socioeconomic development, we provide a conceptual framework that considers four dimensions that impact socioeconomic development: policy, business, technology, and society. This framework, which is systematically constructed from reviewing...
Chapter
Full-text available
For the past decade, agile development approaches have achieved a good level of success. It does appear however that not all development environments have the same level of agile readiness, hence an organization’s prevalent culture may be a mismatch with the agile development approach adopted. In this paper, we report on a structured literature rev...
Chapter
Full-text available
Industry 4.0 (I4.0) is changing business models and processes. I4.0 uses innovative trends such as Big Data, Cloud Computing, and Internet of things (IOT) to maximize economic benefits and return on investments. However, developing an I4.0 project may be costly, complex and risky for some companies. Therefore, careful requirements definition and ma...
Conference Paper
Full-text available
The objective of this paper is to identify the most important issues in employer branding that make companies attractive to information technology talents, specifically in transition economies, viz. economies or countries that are in the long process of moving from a planned economy to a market-driven economy. We report on a survey in Poland, and b...
Article
Due to the unique business, legal, and cultural environments of transition economies, that is countries that have recently moved or are in the process of moving from a centrally planned economy to a market-driven system, research findings from developed economies do not always apply and different approaches are needed. In this study, we review and...
Conference Paper
As organizations face increasing legal and regulatory oversight due to legislation such as SOX and HIPPA, controls for information technology (IT) have become a critical focus. Thus, it is essential that those charged with IT governance pay particular attention to which users may initiate, authorize, process, store, and report transactions. Periodi...
Conference Paper
Ontologies are becoming an essential component in many information technology (IT) applications, and systems development is an important and necessary step in the application of IT, which increasingly involves the Web. This article reviews the literature on the usefulness of ontologies in systems development with the purpose to stimulate discussion...
Conference Paper
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Several prominent perspectives that offer valuable insight and quality contributions to academic research currently influence the field of information systems (IS). The purpose of this paper is to discuss systems theory within the field of IS and provide evidence of its merit for adding useful perspective in conducting IS research. This is accompli...
Conference Paper
Nowadays, one of the major concerns in information systems security (ISS) management is the employees' non-compliance behavior. Several studies have investigated compliance behavior by utilizing several behavioral theories and models. Deterrence theory is one of the widely used theories in ISS literature in order to investigate compliance behavior....
Conference Paper
Nowadays, one of the major concerns in information systems security (ISS) management is the employees’ non-compliance behavior. Several studies have investigated compliance behavior by utilizing several behavioral theories and models. Deterrence theory is one of the widely used theories in ISS literature in order to investigate compliance behavior....
Chapter
We provide an updated overview of the state of multiple criteria decision support software. Many methods and approaches have been proposed in the literature to handle multiple criteria decision analysis, and there is an abundance of software that implements or supports many of these approaches. Our review is structured around several decision consi...
Conference Paper
Full-text available
In spite of the fact that enterprise systems have become essential in modern organizations, there is a scarcity of research on this topic in the context of transition economies, defined as countries that are in the process of moving or have recently moved from a centrally planned economic system to a marketdriven system. In this initial study, we c...
Article
This paper presents a synthesis of the group support systems literature (GSS) with a focus on adaptive structuration theory (AST) and media richness theory (MRT). We analyze 23 papers that use either of these theories in constructing or empirically testing hypotheses and fit these works to a framework for conceptualizing group decision support syst...
Article
Enterprise content management (ECM) systems help organizations cope with the increasing complexity and volume of data and information. Despite the growing popularity of ECM, published literature indicates that organizations primarily use ECM for operational benefits, while the strategic decision making capabilities are rarely considered. Thus, the...
Article
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In this paper we assess the publication base and the research trends in information and communication technology (ICT) specifically in transition economies. We limit our analysis to work published in academic journals and dealing with ICT in countries that have abruptly abolished a centrally planned economy and one-party controlled political system...
Article
Enterprise system (ES) adoption can bring many benefits, but may also put tremendous strain on an organisation or business, sometimes with disastrous outcomes. The specific motivations and expectations that lead to ES adoption may impact the success or failure of these endeavours, and understanding these motivations may be useful in predicting the...
Article
Full-text available
This study examines the stock market reaction to announcements of information technology (IT) investments by Russian firms. While several similar studies have been published in the context of highly developed economies like the USA, very few such studies have been conducted in transition economies, and perhaps none previously in Russia. Based on 91...
Article
This study examines stock market reactions to investments in enterprise resource planning and enterprise application integration technologies, using signaling theory concepts as explaining theory. The empirical results presented in this paper indicate that financial markets differentiate among technologies that companies invest in to integrate thei...
Article
Information and Communication Technologies (ICT) play a vital role in gaining and maintaining competitive advantage. In this study, we analyze twenty-two papers presented at the First International Conference on ICT Management for Global Competitiveness and Economic Growth in Emerging Economies – ICTM 2012 hosted in Wroclaw, Poland. This analysis p...
Article
This study examines stock market reactions to announcements of information technology investments in Poland, an emerging market and transition economy. Based on 66 announcements by companies traded at the Warsaw Stock Exchange in the period 2002–2009, our study confirms some previously published results from studies conducted primarily in highly de...
Article
Full-text available
Purpose – The purpose of this paper is to provide a comprehensive literature review of enterprise content management (ECM) research, a conceptual framework of areas of concern regarding ECM, and an agenda for future ECM research, based on the review and conceptual framework. Design/methodology/approach – To gain an understanding of the ECM literat...
Article
In this paper we assess the publication base and the research trends in information technology specifically in transition economies. A transition economy is an economy that is in the long-term process of moving from a centrally planned to a market driven system. Although information technology is the principal enabler for global connectedness and c...
Article
Full-text available
Almost all decisions people make are based on multiple factors or criteria. Decision makers generally pursue multiple, and often conflicting, objectives. A feasible solution that is optimum with respect to all such objectives or decision criteria almost never exists, and a satisfactory compromise solution is generally sought. Multi-criteria decisio...
Article
This paper aims to produce an understanding of a particular information system development project which has involved teams with African and European backgrounds. This is done by applying a framework for structurational analysis in cross-cultural software ...
Article
In this study the author investigates determinants of enterprise system adoptions in a transition economy setting drawing from the experience of 189 practitioners from Poland. Building on grounded theory and employing stakeholder analysis, the results ...
Article
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The decision of selecting the portfolio of services to be included in a service system and the issues that complicate this decision problem are discussed. A general portfolio decision making framework is presented and compared with the Microsoft® Operations Framework (MOF) Business/IT Alignment
Article
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This paper makes the case that the traditional three-tier client-server architecture requires a major overhaul to address the changing and rapidly increasing information processing and services needs of consumers. Revisions to the conventional architecture model are suggested and two examples of information systems applications are discussed to ill...
Article
Full-text available
Neural network computer systems, which mimic some of the characteristics of the human brain, have been developed and may offer an alternative method for estimating the allowance for bad debt. These systems can predict what events may happen, analyze what did happen, and adjust the factor weights accordingly for the next set of event predictions. Th...
Conference Paper
The current work is positioned at the point where technology acceptance research and user participation in information systems development research intersect. More specifically, this paper purports to achieve three objectives: (a) explain how technology acceptance determinants can be elicited from users during their participation in the ISD activit...
Conference Paper
Event studies, which gauge stock market reactions to specific events or happenings that may impact a business's operations, represent a relatively new but fast growing research approach in the information systems field. Building on four earlier literature reviews, in this paper we examine seventy-three event studies dealing with information technol...
Article
In order to attract domestic and international investors, transition economies (TE), i.e. economies in the transition from planned to market-driven, must demonstrate their ability to convert investments into revenues in an efficient and effective manner. In this study, conducted in the context of 18 TEs, we investigate strategies for increasing the...
Conference Paper
Full-text available
Building on the Roztocki and Weistroffer (2009c) explanatory model, this study examines stock market reactions to announcements of information technology investments in Poland, an emerging market and transition economy. Based on 68 announcements by companies traded at the Warsaw Stock Exchange in the period 2002 to 2009, our study confirms some pre...
Conference Paper
Full-text available
This study looks at the social network that exists during information systems development (ISD). By introducing a social network perspective of information systems project management, social network analysis and its concepts of embeddedness, structural holes, and centrality can be used to reveal organizational phenomena that might otherwise be over...
Article
Full-text available
Information and communications technology (ICT) is the principal enabler for global connectedness and the flattening of the global market place. Although ICT in emerging economies is critical for local firms to maintain competitiveness and is a driving force for economic development, the mainstream information systems research remains focused on IC...
Article
The factors and conditions that affect the success or failure of information technology (GG) investments are still not well understood. One proxy for measuring success is stock performance. Tn this paper we explore the contribution of internal business practices, specifically the cost management system used by firms, on the stock price reaction to...
Article
Purpose – Enterprise application integration (EAI) technologies are critical to functionally integrate diverse corporate computer systems, and as such may be expected to have a positive effect on business value. The purpose of this paper is to examine the market reaction to announcements of EAI investments as a surrogate for investor perceived busi...
Conference Paper
Full-text available
A change in the stock value of a company is an important indicator of firm performance. Event studies, which look at abnormal stock price reactions to specific events or happenings that may impact a business's operations, represent a relatively new but fast growing research approach in the information systems field. Building on earlier literature r...
Conference Paper
Full-text available
Information and communications technology (ICT) is a crucial driving force in economic globalization and the principal enabler in building a highly connected world. However, despite the ever-increasing importance of ICT in developing economies, the mainstream information system research remains focused on ICT in the limited number of highly develop...
Conference Paper
Agile software development methods seem inherently suitable for today's quick-paced business environment as they shorten the time to develop new systems and typically incur lower development costs compared to the conventional systems development life cycle (SDLC) approach. Software development project failures using conventional SDLC are often attr...
Conference Paper
Full-text available
Investments in information technology (IT) do not always result in the expected tangible payoffs, and the factors which influence the effect of IT investments on organizational performance are not well understood. Stock market reaction is one approach to appraising IT investments. In this paper we propose a conceptual model describing the factors t...
Article
Full-text available
The relationship of user involvement to successful systems development has been the focus of much attention for information systems researchers for some time. Common understanding has been that extensive user involvement is not only important, but absolutely essential to system success. However, earlier studies trying to link user involvement to sy...
Article
Conventional wisdom has it that user participation in information systems development (ISD) is essential for systems success. Though the significance of user participation to systems success has been much discussed in the literature, results from empirical studies are inconsistent and suggest, that perhaps new avenues need to be explored. One appro...
Chapter
Conventional wisdom has it that user participation in information systems development (ISD) is essential for systems success. Though the significance of user participation to systems success has been much discussed in the literature, results from empirical studies are inconsistent and suggest, that perhaps new avenues need to be explored. One appro...
Article
Full-text available
This paper presents a framework based on value chain analysis to evaluate investments for services. The rationale for this approach is that to properly evaluate the benefits of any services investments, the value and cost interactions resulting from different business processes or activities need to be considered. To achieve reliable cost estimatio...
Article
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The break-up of the Soviet Union resulted in many formerly centrally planned and highly controlled economies to experience radical reforms that fully changed the business landscape. With the political and economic changes happening, many businesses and organizations in transition economies not only experienced major restructuring, but also acquired...
Article
Patient outcome in brain trauma patients is affected by a multiplicity of factors, beginning with ambulatory transportation and routing, to the grade of the receiving facility and treatment therein, and finally the treatment and monitoring in definitive care (the brain trauma intensive care unit). Factors and events in each of these phases can be m...
Conference Paper
Full-text available
The study described in this paper contributes to the growing repository of event studies in the field of information technology (IT) research. The empirical results presented in this paper indicate that financial markets differentiate among technologies that companies invest in to integrate their information systems. In addition, this study confirm...
Conference Paper
Full-text available
User participation is generally considered an important aspect of information systems development and a leading factor in systems success. However, results from earlier studies are inconsistent as to the significance of user involvement to system success, and suggest that perhaps new avenues need to be explored [6,12,15]. In this study, we extend t...
Article
This article describes the idiosyncrasies towards information systems investment evaluation approaches in the emerging market of Greece. Five case studies are examined from the banking industry, each of them representing a different positioning in the ...
Article
Full-text available
Agile development methodology is widely used for software development in organizations. Incorporating regulatory compliance aspects in development process is important. This paper discusses various issues in considering compliance aspects into development process. An analysis of different aspects of compliance related issues is presented.
Article
Investments in information technology (IT) do not always result in the expected payoffs. The factors which determine the success of IT investments are not well understood. Event studies are one approach to appraising IT investments. In this paper we review major event studies on IT investments, and based on the results of these studies, we propose...
Conference Paper
Full-text available
In spite of the rapid growth many developing and emerging economies are experiencing, with much of this growth supported by information technology (IT), published research dealing with IT in developing economies is still very limited. The objective of this paper is to direct attention to this apparent gap and provide an overview of the issues relat...
Conference Paper
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Abstract Enterprise,application ,integration ,(EAI) technologies are critical to making diverse corporate computer systems work together properly, and assuch should,be expected ,to have ,a positive ,effect on business,value. The event ,study ,presented ,and discussed,in this ,paper ,seeks ,to ascertain ,the relevance of EAI to achieving tangible be...
Conference Paper
Full-text available
Conditions and factors that affect the success or failure of investments in information technology (IT) are not well understood. In this paper we explore possible factors that impact the success of IT investments. We use event study methodology to determine successful investments. Among the factors we investigate are those that relate to the operat...
Conference Paper
An information systems development framework is proposed to specifically deal with the characteristics of service oriented architecture (SOA) systems. The paper points out the limitations of existing development methodologies in dealing with systems in an SOA environment, and describes a new approach, the Service Oriented Systems Model (SOSM), to b...
Article
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The Sarbanes-Oxley act introduces a new set of requirements into software development. Corporations need to assess their internal control effectiveness for business processes to show compliance with the act. This paper proposes a conceptual framework for integrating Sarbanes-Oxley compliance needs into the software development process by mapping th...
Conference Paper
Full-text available
Enterprise application integration (EAI), or software technologies designed to integrate various corporate computer systems, are rapidly gaining importance. The objective of this study is to ascertain the relevance of EAI to achieving tangible benefits, specifically from the investors' perspective. Using an event study approach and 71 corporate ann...
Article
Full-text available
The identification of conditions and factors under which investments in Information Technology (IT) can be expected to yield tangible returns is the subject of many productivity studies. Event study methodology, which examines the reaction in the stock price to announcements of different types of IT investments, is one approach to this kind of rese...
Article
In the last decade, organizations have spent more on the creation, transformation, and communication of information than on the production of physical goods. The information age has been ushered in by the widespread assimilation of information and communication technologies. Many contemporary practitioners and organizational theorists predict the d...
Book
We present an overview of the current state of multiple criteria decision-making (MCDM) decision support software. Many approaches have been proposed in the literature to solve multiple criteria decision-making problems, and there is an abundance of software that implements these approaches. Much of the software is still quasi-experimental, develop...
Conference Paper
This paper proposes a framework for evaluating information technology investments. The proposed framework integrates value chain analysis with fuzzy logic, activity based costing, and multi-criteria decision analysis. This framework should be particularly useful for organizations in emerging economies, where an uncertain business environment is oft...
Conference Paper
Full-text available
Traditionally, data mining, as part of the knowledge discovery process, relies solely on the information contained in the database to generate patterns. Recently, there has been some recognition in the field that expanding the knowledge passed to the pattern generation phase by including other domain knowledge, may have beneficial effects of the in...
Article
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Many firms in emerging economies invest in information technology primarily with the objective of protecting their cost advantages. This paper presents a framework for evaluating information technology investments by integrating the value chain model with activity-based costing. The proposed four-step approach is illustrated with a numerical exampl...
Article
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The salary of most college and university faculty in the United States is based on merit and market factors, rather than on a fixed scale. This article proposes a structured model for faculty performance evaluation that explicitly considers both quality and quantity of faculty output in the areas of teaching, scholarship, and service. Detailed crit...
Article
Many studies of medical decision making focus on the cost effectiveness of taking action A for disease X. These focused evaluations do not consider that the recommended actions must compete in aggregate for available resources. Relatively fewer studies have considered the aggregate decision making required for the rational design of health care. Th...
Article
Given the large number of colleges and universities in the USA alone, and the diversity among these institutions, the problem faced by an American high school senior to make the “right” choice is not trivial. Decision criteria may include the geographic location of the institution, its perceived quality and prestige, the perceived feasibility of at...
Article
A city tax model based on the analytic hierarchy process is developed. This model allows city officials to explicitly take into account the existence of multiple decision criteria in selecting new tax options. Opinions from tax experts are used to relate tax plans to decision criteria. The paper explores the feasibility of applying commonly availab...
Article
Full-text available
In order to control the quality of software and the software development process, it is important to understand the measurement of software. A first step toward a better comprehension of software measurement is the categorization of software measures by some meaningful taxonomy. The most worthwhile taxonomy would capture the fundamental nature of t...
Article
The selection of an appropriate textbook for a university level course is an important determinant for the success and quality of that course. Unfortunately, the selection process is often perfunctory, with last minute decisions made based on quickly paging through available textbook alternatives. This paper describes an attempt at using a formal p...
Article
Full-text available
In order to control the quality of software and the software development process, it is important to understand the measurement of software. A first step toward a better comprehension of software measurement is the categorization of software measures by some meaningful taxonomy. The most worthwhile taxonomy would capture the fundamental nature of t...
Article
Full-text available
In order to improve productivity (and quality), measurement of specific aspects of software has become imperative. As object oriented programming languages have become more widely used, metrics designed specifically for object-oriented software are required. Recently a large number of new metrics for object- oriented software has appeared in the li...
Article
Full-text available
In the pursuit of ever increasing productivity, the need to be able to measure specific aspects of software is generally agreed upon. As object oriented programming languages are becoming more and more widely used, metrics specifically designed for object oriented software are required. In recent years there has been an explosion of new, object ori...
Article
Differences in the perceived usefulness of five multiple-attribute decision support systems versus a basic spreadsheet are empirically assessed. Twenty-four college faculty members participated in a repeated measures experiment in which they used decision support software for personal computers to analyse semistructured multiple-attribute problems....
Article
Maturation of the field of operations research has resulted in giving more attention to providing direct support for the process of managerial decision making. The desire for models which more accurately reflect the real problems that need to be solved has led to the sub-field of multiple criteria decision making (MCDM). However, many multiple crit...