Heinrich M. Arnold

Heinrich M. Arnold
Technische Universität Berlin | TUB · Department of Software Engineering and Theoretical Computer Science

Prof. Dr., MBR, MS Eng (Stanford Univ)

About

65
Publications
28,886
Reads
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455
Citations
Citations since 2016
2 Research Items
214 Citations
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Introduction
Supervisory boards and their role in digital transformation, digital transformation, technological change.

Publications

Publications (65)
Article
Full-text available
Extreme Lagen wie die aktuell durch das Corona Virus ausgelöste überzeichnen gesellschaftliche und wirtschaftliche Grundströmungen und machen sie klarer. Offensichtlich hat unsere Gesellschaft seit langem ein Problem mit dem Umgang mit komplexen Sachverhalten und der faktenbasierten Entscheidungsfindung. Überraschend ist dies nicht, sind doch point...
Article
Full-text available
Der Technologieschock „Digitalisierung“ entwer- tet klassische Wettbewerbsvorteile. Etablierte Unternehmen haben sich zuletzt fast durchweg auf Exploitation – die Optimierung des Bestehenden – fokussiert. Echte Zukunftsfähigkeit erfordert aber gerade auch die Exploration neuer Potenziale: Eigentümer, Investoren und Aufsichtsräte müssen nachhaltig i...
Article
Full-text available
In this article we present and discuss the IT tools that Deutsche Telekom Innovation Laboratories use to support their corporate foresight activities. These tools are integrated into an approach that encompasses the discovery of change, interpretation, and triggering managerial responses. The overall system consists of a tool for scanning for weak...
Chapter
Full-text available
Die Chance: Wurden in den vergangenen Jahren digitale Ansätze primär von der Internetbranche und ICT Unternehmen vorangetrieben und zur Optimierung von Geschäftsabläufen und neuen Business Modellen in diesen Industrien genutzt, so können durch technologische Innovationssprünge in der nächsten Digitalisierungswelle traditionelle Wirtschaftsbereiche...
Article
Full-text available
Both increasing competition from established web companies and over-the-top players, and business opportunities from new Web 2.0 related services give reason to telcos to open up their service delivery platforms for integrative offerings in the frame of the Web 2.0 service ecosystem. While the web community provides innovative and hyped services th...
Article
Innovation spaces of telco operators and web-based IP services converge; innovation in the telco domain is no longer restricted to operators and their suppliers. It is increasingly brought about by the millions of additional developers of web-based IP services and new IP equipment manufacturers. The choice of alternative technological paths is skyr...
Article
This section describes how a cross-over application of enterprise architecture in telco R&D helps to cope with issues in the early innovation stages – complexity management in view of the choice of alternative technological paths and implementation uncertainty in view of distance of strategic and operational levels. Linking enterprise architecture...
Article
Selecting the most promising innovation project requires – among other criteria – a sufficient yet practicable indication about its market potential. This projection takes place in the Information and Communication Technologies (ICT) market, where costumer needs are becoming increasingly heterogeneous. Companies make use of various approaches base...
Article
The increasing stress of competition and technological change reduces the ratio of revenue expectation to internal development costs. As a consequence, more innovation work has to be accomplished for the same funds. Using the external world actively and strategically to enhance one’s own innovation potential provides a solution. An important elemen...
Article
Modularization is one approach taken from the manufacturing industries and applied to the early stages of new product development in order to be able to react and adapt to a fast changing and heterogeneous environment of market, competition, and company internal interfaces. With many of the telecommunication service innovations consisting of softw...
Article
A core challenge in technology-oriented innovation is the correct focus of innovation implementation in highly complex environments, including a fragmented value chain. This section presents a method that helps innovation departments steer innovation implementation in order to decrease timeto- market and improve the quality and alignment of the tec...
Article
One of the prominent goals with the establishment of Deutsche Telekom Laboratories in 2004/2005 was to strengthen the take-up of research and development results in the operating units. Since then, the success of Deutsche Telekom Laboratories has not only been measurable through the numbers of patents and scientific publications produced, but also...
Article
The consistent application of the open innovation logic leads to the inclusion of the customer. Open innovation helps to open up company boundaries, promoting cooperation with and integration of external know-how brokers to meet the more exacting innovation ecosystem requirements. In addition to subsidiaries, suppliers, competitors, consultants, as...
Article
“Europe’s wealth lies in the knowledge and ability of its people.” This sentence, from the 2007 Berlin Declaration to mark the 50th anniversary of the signing of the Treaties of Rome, not only highlighted the need for a European innovation policy, it also illustrated that globalization, open-access journals, and the Internet have ushered in a new e...
Article
International academic institutions produce a rich pool of knowledge which is relevant for innovation processes. The challenge is to find an effective approach to make this knowledge accessible and usable on a larger scale. The structured approach to setting up cooperation between industry and academia described in this chapter helps transfer knowl...
Article
Full-text available
Deutsche Telekom Laboratories has been set up with the ambition to be one of the leading places for corporate research and innovation in the industry. Consequently, not only the topics that are being worked on must be leading edge but also the way in which work is done. Scientific research in innovation research and management science as well as op...
Article
Full-text available
Strategic foresight activities allow companies to identify weak signals of change and react to opportunities and threats in their environment. This chapter describes the strategic foresight practices of Deutsche Telekom and their relation to the innovation and applied R&D activities. Differentiating between continuous foresight (undirected scanning...
Article
Users are important actors in innovation projects: The market success of new products and services depends highly on addressing the right customer requirements without overloading them with too many new features and technologies (Lettl and Gemünden 2005; Mason and Harris 2005). Going beyond traditional market research and integrating customers inte...
Article
So far, many innovation organizations steer their activities on a cost base due to a lack of quantitative measurements for the business effect of technology transfers. Deutsche Telekom Laboratories has created a method to quantify the economic effect of its research and innovation results. A parallel process focused on the measurement of the value...
Article
Design has been considered a driver of innovation for quite some time (Kelly 2003; Utterback et al. 2007; Center for Design Innovation 2007). Today, it is nothing new for many companies with leading innovation centers, such as Sony and Philips Research Labs, to have a design department. Design Research, however, is less widely practiced in innovati...
Article
Increasing competition and the resulting shortening of product lifecycles give an advantage to those enterprises that focus their innovation efforts on early involvement with business customers. This section deals with the involvement of business customers in the innovation process at early stages, describes typical requirements for business custom...
Book
Europe's wealth lies in the knowledge and ability of its people. This sentence, from the 2007 Berlin Declaration to mark the 50th anniversary of the signing of the Treaties of Rome, not only highlighted the need for a European innovation policy, it also illustrated that globalization, open-access journals, and the Internet have ushered in a new era...
Article
Full-text available
The iPhone embodies a new wave of innovation within the ecological system for mobile applications. Network operators are confronted with the question as to how they will participate in this wave and, moreover, how they can set themselves apart from the crowd in an environment of keen competition.
Chapter
In the current rapidly changing environment of the telecommunications industry – an environment that offers a multitude of prominent directions in technological and market development – it is essential to drive innovation and extend the portfolio of business areas. Deutsche Telekom Laboratories supports the creation of new business fields with a ve...
Article
Full-text available
After a long period of restructuring and outsourcing, companies are increasingly looking for new growth opportunities. Growth with existing prod-ucts or by expansion in new markets is limited. Therefore, companies are searching for ways to expand their activities in new businesses. A frequently used tool of multinational enterprises is corporate ve...
Article
Summary 100,000 simultaneous users in one popular peer-to-peer TV application come to represent one of many complementary routes in media and network innovation, e.g. IPTV. This paper highlights potentially disruptive technological action paths, relates them to dynamics in end-user markets and suggests a modern set of instruments to identify the mo...
Article
Full-text available
After a long period of restructuring and outsourcing, companies are increasingly looking for new growth opportunities. Growth with existing prod-ucts or by expansion in new markets is limited. Therefore, companies are searching for ways to expand their activities in new businesses. A frequently used tool of multinational enterprises is corporate ve...
Article
Full-text available
Strategic Foresight activities enable companies to use weak signals to identify opportunities and threats. Research on Strategic Foresight proposes different methods, discusses their implementation and gives recommendations on how to link Strategic Foresight with other functions in an organization. Based on a literature review, we define a generic...
Article
Full-text available
Strategic Foresight activities enable companies to use weak signals to identify opportunities and threats. Research on Strategic Foresight proposes different methods, discusses their implementation and gives recommendations on how to link Strategic Foresight with other functions in an organization. Based on a literature review, we define a generic...
Article
Die Deutschen Telekom Laboratories sind die zentrale Einheit der Konzernforschung und -entwicklung der Deutschen Telekom. Diese ist im Sinne der offenen Innovation gleichzeitig als Betrieb der Konzernzentrale sowie als An-Institut der TU Berlin angelegt. Vor dem Hintergrund der Dynamik von webbasierten Diensten und Internationalisierung in der Tele...
Article
Full-text available
The growing competition in consumer as well as business customer markets is forcing industry to explore new ways to foster product and service innovations. To increase the clock speed of incremental innovations and raise the number of radical innovations, university-industry collaborations (UIC) are a powerful means discussed by practitioners as we...
Conference Paper
Full-text available
This paper analyzes the establishment of a technology intelligence tool of the Deutsche Telekom Laboratories - the Technology Radar. Goals and method are contrasted to approaches discussed in literature. After the presentation of exemplary findings of the Technology Radar, the role of the Technology Radar within the innovation and technology manage...
Article
This chapter aims to identify further gaps in past research in addition to these already indicated in section 2.3.4 and describe the approach to data collection and analysis in this study.
Article
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Rather long reinvestment cycles of about 15 years have created the notion that innovation in the machine tool industry is of incremental nature. But looking at its recent history, the integration of digital controls technology and computers into machine tools have hit the industry in three waves of shocks since 1955. Most companies underestimated t...
Article
Several authors have suggested and investigated factors necessary for the successful management of technological change. Their perspectives range from an organizational focus (‘attributes of the company’) or a decision-oriented view (‘strategic decisions’) to a focus driven by change and implementation (‘operational decisions’). Most of the finding...
Article
Former studies have identified effects of so-called radical technological change — which should be referred to as ‘technology shocks’ — as being critical to company success and eventually determining survival in the corporate world. Many approaches have been taken to characterize technological change and its effect on companies’ competitiveness. Th...
Chapter
In this chapter, multivariate analysis is used to test the three sets of hypotheses introduced in chapters 2 and 3. Ratings by top managers who witnessed the technological change (section 5.4) helped to define a base model for the successful management of technology shocks (figure 6.1).
Chapter
A framework consisting of two dimensions can be used to identify technology shocks: one dimension being the effect of technological change on a company’s competence, the second dimension being product architecture, which usually translates itself into performance parameters. Applying the framework to the introduction of numerical controls within th...
Chapter
Data on a sample cohort of 58 international machine tool companies was collected from three industry-specific shock waves between 1955 and 2001. According to the technology shock matrix developed in Chapters 1 and 3, the destructive potential of the shock can be measured along two axes. The devaluation of classical competence is one axis; the chang...
Article
Full-text available
IP networks have reached a level of quality and performance that is adequate for as operator infrastructures; the innovation space of telco operators converges with the innovation space of web based IP services. Thus innovation in the telco domain is no longer solely driven by the operators and their suppliers but of the additional millions of deve...

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