Heidi Julien

Heidi Julien
University at Buffalo, The State University of New York and University of Pretoria

PhD

About

138
Publications
28,989
Reads
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2,495
Citations
Additional affiliations
August 2011 - August 2013
University of Alabama
Position
  • Managing Director
July 2001 - July 2011
University of Alberta
Position
  • Professor (Full)
July 1998 - June 2001
Dalhousie University
Position
  • Professor (Assistant)

Publications

Publications (138)
Article
Community colleges offer a unique context in higher education and yet specific guidance on implementing the ACRL Framework in community colleges is lacking. Semi-structured interviews with 30 community college librarians who had instruction duties explored the state of the implementation of the Framework in community colleges and the effect of the...
Article
Full-text available
An exploratory study investigated the factors affecting digital literacy training offered by local community organizations, such as public libraries. Theory based on the educational assessment and information literacy instruction literatures, community informatics, and situated learning theory served as a lens of investigation. Case studies of two...
Article
The practice of reference and information service (RIS) should be based on an understanding of how users seek information to fill information needs and of what they do with that information once they have found it. RIS professional education, therefore, should provide students with a strong grounding in information behavior. This study explores if...
Article
Information behavior is an important area of conceptual knowledge for reference service providers, as it provides structure for understanding users’ information seeking and use. This study explores the extent to which information behavior theories, models, and concepts have been integrated into professional education for reference and information s...
Article
In the first of two articles, interviews with administrators of digital literacy programs in Canadian public libraries and other community organizations revealed a sector working to address the digital divide, focusing on marginalized people. Programs narrowly defined digital literacy as skillful use of a range of basic and more advanced technologi...
Article
This poster will present the results of an online survey of instructors of reference and information services courses in North American programs preparing information service professionals for practice. The survey explores instructors' decisions about incorporating information behavior theories, models, and concepts into their courses, as well as t...
Article
North–South scholarly collaboration and academic exchange programs help to address the challenges experienced by developing countries in Africa and elsewhere, and provide unique benefits to scholars in developed countries. Many academics in the global north, however, have limited, or no, information about opportunities to visit academics and instit...
Article
This study explores the experiences of community college librarians in the United States with instructional responsibility, as they negotiate professional guidelines that challenge their existing practices. Community college environments, students, and programs differ significantly from those typically explored in information literacy research. Thu...
Article
Full-text available
This article explores the experiences of older adults attending digital literacy training sessions offered by the public library system in one city in Ontario. Semi-structured interviews with 12 older adults (age 60+) demonstrated the significance of societal and internalized ageism in shaping the experiences of participants, as well as the constru...
Conference Paper
Introduction. This paper reports on part of a larger study, specifically on the information behaviour theories used in foundational reference and information services courses in North America. Method. Content analysis of syllabi, reading lists and textbooks from foundational reference courses was conducted. Analysis. Qualitative and quantitative an...
Article
Information behaviour theory, models, and concepts (IB TMCs) are foundational for effective reference and information services (RIS) and yet they are not widely addressed in basic RIS courses. This study explores how librarianship students are being educated in IB TMCs. Course syllabi and assigned textbooks of RIS courses were analyzed for integrat...
Article
This paper reports progress of a SSHRC-funded research investigation that studies the factors affecting the success of digital literacy skills training offered by community-led organizations, such as public libraries, across Canada. The goal of the study is to identify best practices. The study also seeks to contribute to the theoretical understand...
Article
This paper reports the results of a small-scale study of the information practices of contract academic staff in the United Kingdom, which is being used as the basis for a broader study in the Canadian context. Neoliberal approaches to the management of higher education across the globe, including Canada, are contributing to a highly challenging en...
Article
Preparing future information professionals includes educating them about relevant theories and models. This study explores the extent to which education for information services draws on information behavior theories, models, and concepts, particularly how instructors' choices influence the integration of information behavior into their basic refer...
Article
A study of information literacy instruction (ILI) practices in community college libraries in the United States has included a survey of instructional librarians and interviews with students. The goals of the study were to examine how librarians’ ILI is being impacted by the ACRL Framework for Information Literacy in the community college context;...
Article
This paper describes an in‐progress research study investigating the factors affecting the success of digital literacy training initiatives led by local community organizations, including public libraries. Data were collected from two public libraries and five community organizations in two cities in Canada. Data collection comprised interviews wit...
Article
This paper reports a study of information literacy instructional practices in Israeli academic libraries, conducted to understand the methods and approaches used by academic librarians in their instructional work, and to explore whether their practices have been influenced by the ACRL Framework for Information Literacy for Higher Education. The stu...
Conference Paper
This panel presentation will provide a brief overview of the Framework, followed by four presentations that explore theoretical and practical concerns that will be of interest to LIS educators. These presentations will serve as a foundation for a large group discussion of the implications of the Framework for LIS programs and the pedagogical challe...
Article
This paper reports preliminary results of a study analyzing transfer of information literacy skills learned in a compulsory undergraduate course at the University of Pretoria. Twenty-three alumni with a range of disciplinary backgrounds, and currently working in a diversity of workplaces, participated in critical incident interviews which explored...
Article
The panel/round‐table will explore the status of the education of information professionals internationally, with a focus on a review of the status of Library and Information Studies, Information Science, and Information Professional education programs in the U.S., Canada and Australia. Similarities and differences between programs in each country...
Article
This paper describes an in‐progress research study investigating the efficacy of digital literacy training initiatives led by local community organizations, including public libraries. The goal is to generate a theoretical model of factors affecting the efficacy of digital literacy training opportunities led by local community organizations, and to...
Chapter
The concept of digital literacy must be understood in the context of “literacies” writ broadly. Contemporary understandings of literacy have expanded the traditional definition that includes reading and writing (possibly also including numeracy and oralcy) to include interpretive and creative abilities or competencies across a range of texts in wri...
Article
Findings from in-depth interviews with academic librarians reveal initial perceptions of the value of the new Association of College and Research Libraries' Framework for Information Literacy for Higher Education and information about individual experiences in implementing the framework into information literacy skills instruction. Fifteen academic...
Article
This paper examines the implications of findings from a recent survey of academic librarians with teaching responsibilities in U.S. academic libraries, for what they can suggest to library and information science scholars in terms of research questions, and for how they can inform our preparation of future librarians.
Article
Helping students learn how to navigate information—and misinformation—is asimportant as ever. The Canadian information literacy (IL) landscape continues to evolvealong with rhetorical, theoretical, and contextual developments, such as the newFramework for Information Literacy for Higher Education and the critical librarypedagogy movement. However,...
Article
his paper presents results of a content analysis of the Canadian Journal of Information and Library Science/ La Revue canadienne des sciences de l’information et de bibliothéconomie. All articles published since 1986 were analyzed for language of publication, number of authors, authors’ geographic location, article subject matter, and research meth...
Article
This paper examines issues associated with secondary analysis of qualitative data and their implications for information behaviour scholarship. Secondary data analysis poses a range of potential challenges for data creators, but also opportunities, including the ability to expand theory to a wider context, strengthen the reliability and validity of...
Article
An online survey sent to the community of professional librarians in the United States who provide information literacy instruction in academic libraries provided insights into their practices and the challenges they face. Data include current pedagogical methods, client groups of focus, assessment and evaluation, marketing, instructional objective...
Article
This panel will explore how information associations can maintain engagement and relevance at a time when academic disciplines are evolving, when institutional and personal budgets face increasing pressures, and as we strive to connect across a broad global footprint. The panel brings together the leaders of three information science associations –...
Article
Targeted online harassment of academics has been on the rise in the US and internationally. Such harassment ranges from online threats and hacking to doxxing and organized campaigns to discredit one's work. It has now become an often‐unrecognized part of the job for academics—particularly socially marginalized academics and those who study controve...
Article
Full-text available
This panel continues an interactive discussion begun at the ALISE 2018 conference. Designed primarily to benefit new tenure track faculty, doctoral students, and academic librarians, the session looks to attract attendees seeking advice and those with expertise to share. Using the World Café Discussion format, the goals for the session are to devel...
Article
A survey of iSchool and Library and Information Science American Library Association accredited school heads explored their use and opinions about academic social media platforms. Results show that ResearchGate is the venue of choice, although respondents do not believe maintaining a profile on academic social media platforms influences academic ca...
Article
There is minimal, mainly anecdotal, evidence of discourse about the professional development of information science (IS) academics. In an effort to initiate discussion on professional development and encourage information sharing among IS faculty and administrators, we organized a panel at the 2016 Annual Meeting of ASIS&T (Lopatovska et al., 2016)...
Article
Recently, in the election that took place in the United States, we have heard a lot about “fake news” and its influence. The discourse regarding “fake news” and “alternative facts” points to the importance of information literacy, a set of skills that enables people to seek, evaluate and use information in an effective way. The objective of this pa...
Article
Fake news has itself become a prominent news topic in recent years. This ASIST President's Invited Panel will focus on the need for and roles filled by information professionals in preparing the public to become more critical consumers of information products and services, as well as discuss research around the development of tools and algorithmic...
Article
Family digital literacy is discussed in the context of a Community of Practice. Informed by the literature, a study investigating existing family digital practices and the use of the participatory design methodology of Bonded Design and digital badges to encourage and enhance family digital literacy is proposed. Cette affiche s’intéresse à la compé...
Article
This paper presents results of a survey to ascertain the value of the Canadian Association for Information Science (CAIS), its annual conference, and its journal. Data suggest that CAIS fulfills some of its stakeholder’s expectations, but improvements are recommended particularly for the structure of the conference. Cet article présente les résulta...
Article
Altmetrics, or non-traditional methods of measuringscholarly impact, are increasingly relevant across arange of disciplines. This paper reports results of anonline survey of faculty and higher-educationadministrators in many disciplines about their use ofacademic social media and their attitudes towardsaltmetrics.L’alternative en métrique (Altmetri...
Article
A quantitative content analysis of recently published research in information behavior is compared with previous analyses to create a 30-year profile of work in the field. Variables of particular interest include research methods employed, user groups studied, relative interdisciplinarity, theoretical frameworks applied, attention to affect, and at...
Article
This poster reports the results of four focus groups held with high school math and science teachers and school and public librarians to explore how teachers and librarians can collaborate most effectively to help students develop 21st Century Skills in order to prepare them for STEM-related jobs.Cette affiche présente les résultats de quatre group...
Article
Information literacy, as a concept, has suffered from terminological confusion and has been burdened with untenable expectations. In addition, insufficient attention has been given to the place of information with the context of information behavior or information practices generally. Significant challenges remain to developing information literacy...
Conference Paper
Full-text available
Altmetrics, or non-traditional methods of measuring scholarly impact, are increasingly relevant across a range of disciplines. This paper reports results of an online survey of faculty and higher-education administrators in many disciplines about their use of academic social media and their attitudes towards altmetrics.
Article
Full-text available
Information seeking and use are critically important for people living with HIV/AIDS and for those who care for people with HIV/AIDS. In addition, the HIV/AIDS context is characterized by significant affective or emotional aspects including stigma, fear, and coping. Thus, studies of information behavior in this context should be expected to take ac...
Article
When we went to school our reading of information was quite different from that of students today. Information we had access to was limited in range and predominantly in print form and there was an implied perception of trust in the information due to the accountability that was attached to print forms. Today we live in a 'digital universe' where i...
Article
This case study examined student preference for delivery mode of online courses in two graduate degree programs in Library and Information Science. Within-group and between-groups comparisons indicated a distinct preference across the institutions. Findings from focus groups conducted with two cohorts of students enrolled in a federally funded proj...
Article
A quantitative content analysis of recently published research in information behaviour is compared with previous analyses to create a 30-year profile of work in the field. Variables of particular interest include research methods employed, user groups studied, relative interdisciplinarity, theoretical frameworks applied, attention to affect, and a...
Article
Purpose – A previous contribution argues in favour of a balance in emphasis between information communication technology (ICT); information retrieval systems (IRS) such as databases, library catalogues, repositories, Google Scholar, digital libraries, portals, search engines; and the users of these systems. This contribution aims to pursue the need...
Article
This investigation used content analysis to examine the information needs and uses literature published 1990-1994. Analyses measured degree of interdisciplinarity evident in references cited, determined whether this literature was concerned with users' cognitive processes and with systems design and use, and identified research methods used. Second...
Article
This study of library staff explores their experiences about their teaching roles in the context of information literacy instruction. The specific research question is: how do library staff with instructional roles experience and relate to those roles and what might be the implications of those self-understandings for instructional outcomes?Cette é...
Article
This paper reports results of a longitudinal survey of information literacy instruction practices in Canadian academic libraries. Comparisons are made with Canadian data collected over the past 15 years, as well as with international data. The research has practical value to establish benchmarks and to identify opportunities for service improvement...
Article
An analytic lens focused on “affect” was used to examine the experience of librarians doing instructional work in Canadian libraries. As part of larger project, 14 librarians agreed to participate in a process of self-reflection about their instructional experiences, recorded as diary entries over a period of several months.Une étude axée sur l’ana...
Article
A significant challenge facing Canadian business schools is how best to work with librarians to incorporate information literacy instruction in curriculum and program designs. This study addresses the question: what is the interplay between factors of the learning environment and information literacy program components on business student learning...
Article
Full-text available
Fifty-six semi-structured interviews were conducted in academic and public libraries across Canada in a study examining librarians’ experience of the teaching role. This paper focuses on participants’ revelations about the complex relationship between instructional librarians and teaching faculty. These relationships are examined through role theor...
Article
This paper reports a study of information literacy practices in Canadian public libraries. The project explored the actual and potential role of public libraries in developing the public’s information literacy skills, and included a national survey of instruction and visits to public libraries where staff and library customers were interviewed.Cet...
Article
This paper reports results from a national online survey exploring librarians’ experiences of their teaching roles. Triangulated with interview and diary data from earlier phases of this research, the paper highlights the joys and challenges experienced by library staff as they negotiate new expectations in a rapidly changing work environment.Cet a...
Article
Cyberspace offers a glimpse of librarians' unscripted ideas on how best to work with faculty in designing and implementing information literacy opportunities. Information literacy listservs, in particular, provide librarians opportunities to discuss teaching styles, technology, classroom management, and other topics, in the context of their relatio...
Article
This project examines students’ experiences as they complete high school, to assess information literacy preparation for further study in post-secondary environments. This presentation examines results from the first phase of a longitudinal project (i.e., information literacy skills tests with 103 grade 12 students and a sample of individual interv...
Article
This paper explores an apparent conceptual gap between pragmatic, instrumental understandings of information literacy (IL), and critical conceptions that view IL as a social information practice. These critical stances reject the notion of IL as a set of generic, uncontextualized skills, such as those articulated in several international IL standar...
Article
The traditional academic library is changing rapidly. The widespread use of electronic technologies has had a tremendous impact upon information retrieval within the library. As well, there is increasing awareness of the need to develop information literacy skills in graduates. This research was undertaken to determine how library user education in...
Article
With sweeping changes in the way Canadians seek and use information in recent years, public libraries have been on a quest to stake a claim in the information society. In addition, Industry Canada has named public libraries as vehicles for its 'Connecting Canadians' initiative. This paper reports the results of an analysis of public libraries' resp...
Article
This study reports a survey of information literacy instruction practices in Canadian academic libraries. Results indicate that formal instruction is offered by 89% of respondents, a minority of which articulate formal instructional objectives or work in libraries with full-time instructional librarians. Evaluation is mostly informal. Teaching stud...
Article
This study investigates the merits of employing active learning strategies in the delivery of information literacy instruction (ILI). Traditional approaches to the teaching of information literacy skills-where students are passive recipients of the information they receive-are challenged. Rather, methods that encourage students to actively engage t...
Article
This study presents and tests a research model of the outcomes of information literacy instruction (ILI) given to undergraduate business students. This model is based on expectation disconfirmation theory and insights garnered from a recent qualitative investigation of student learning outcomes from ILI given at three business schools. The model wa...
Article
This study investigates the merits of employing active learning strategies in the delivery of information literacy instruction (ILI). Traditional approaches to the teaching of information literacy skills – where students are passive recipients of the information they receive – are challenged. Rather, methods that encourage students to actively enga...
Article
This panel will examine past, present and future trends for one of the central bodies of research within information science – human information behavior (HIB). Beginning with a brief history of the settings, populations, methodologies, theories and other key features of HIB research, the panel will then explore possibilities for the future. Attend...
Article
This study examined information literacy instruction in Canadian business schools, conducted to identify successful outcomes, as well as opportunities to increase the scope and magnitude of instructional outcomes. Three business schools and their supporting libraries participated in the study, which included analysis of policy documents and intervi...
Article
a b s t r a c t a r t i c l e i n f o Available online 28 January 2011 A Canadian national survey of 788 library staff doing instructional work revealed that most participants expected to be doing some teaching in their workplaces, and the largest proportion of participants have been teaching for more than 10 years. Most instruction continues to ta...
Article
This paper reports results from an exploratory study investigating the factors affecting student learning outcomes of information literacy instruction (ILI) given at business schools. Specifically, the potential influence of student demographics, learning environment factors, and information literacy program components on behavioral, psychological,...
Conference Paper
Introduction. This paper argues for increased research consideration of the conceptual overlap between information seeking and information literacy, and for scholarly attention to theory-based empirical research that has potential value to practitioners. Method. The paper reviews information seeking and information literacy research, and highlights...
Article
A content analysis of articles published between 1999 and 2008 in the area of information behavior yielded results directly comparable to previous research and demonstrated little change in research methods employed, relative interest in particular user groups, or attention to affective variables. However, interdisciplinarity of the literature has...
Article
To keep pace with the social reality created by a Web 2.0 world, contemporary research studies must employ participatory research methods. Photovoice has emerged from the fields of health and community assessment studies as a photo elicitation technique that facilitates participant involvement at all stages of the research process. This poster pres...
Article
This poster presents the results of a national survey of information literacy instruction goals, methods, topics, and management in Canadian academic (university and college) libraries. The survey, in English and French, was available online, and invitations to participate were sent directly to individual libraries and staff with instructional resp...
Article
The purpose of this longitudinal research study is to assess the information literacy (IL) skills of grade 12 students as they transition to university in order to determine their preparedness for academic work in the digital age. This poster reports the results of the first phase of this study which included a university-wide information literacy...
Conference Paper
This poster reports results of a survey conducted recently at a Canadian business school concerning factors affecting student learning outcomes of information literacy instruction (ILI). Specifically, the effects of demographics, learning environment factors, and information literacy components on behavioral, psychological, and benefit outcomes of...
Article
Results from a survey concerning the effects of information literacy instruction (ILI) on business students are presented. The effects of ILI on student learning outcomes, and the influence of ILI on the adoption and use of online library resources and the mediating effects of self-efficacy and anxiety are examined. Résumé : Sont présentés ici les...
Article
Full-text available
Purpose – Library staff are experiencing increased work role complexity as they move from being service providers towards greater instructional roles, providing bibliographic instruction, user education, and information literacy instruction. The purpose of this paper is to explore how library staff relate to their instructional roles and the implic...
Article
Analyses of information literacy instruction practices have neglected, until now, in-depth exploration of librarians' experiences in their teaching roles. That gap was addressed by this study, which explored Canadian academic librarians' self-perceptions as teachers. Semistructured interviews with 48 participants revealed that they experience compl...
Article
No Abstract. Peer Reviewed http://deepblue.lib.umich.edu/bitstream/2027.42/63075/1/1450450120_ftp.pdf
Article
This study examined the relationship between curricula in secondary-level science classrooms, which support development of information literacy skills, and actual student skills. A vast body of research reflects deep concern with the level of information literacy skill development among secondary and post-secondary students. But even when education...
Article
This paper reports on a national study of information literacy instruction at Canadian business schools. The research question examined was: what is the interplay between factors of the learning environment and information literacy program components on business student learning outcomes? The question was examined in a four-phase study; data focusi...
Article
Full-text available
Introduction. This study examined if and how the results of information behaviour research are being interpreted and reported for application to the work of library and information science practitioners. Method. A content analysis was conducted of 117 research reports published in the 1996 to 2006 ISIC proceedings. Analysis. Articles were coded f...