Hazrina Ghazali

Universiti Putra Malaysia | UPM · Department of Food Service and Management

The COVID-19 pandemic has affected the fast-food industry adversely. Consequently, the employee's responsibility is expanding, they are stressed over their well-being also in light of the fact that they are in touch with individuals consistently. This might increase the stress and tension alongside contributing to mental health issues among the emp...

Job hopping behavior may have an adverse effect on both employers and employees. For the perspective of employee, there are many factors might influence an employee's decision to job hop including salary dissatisfaction or a better offer elsewhere. The issue of job hopping has been a serious concern for many organizations, and the coffee shops indu...

The collaboration between the Malaysian education and health ministry introduced a school healthy eating policy, where there was a requirement for food and drinks provided within the boarding schools to conform to standards based on macronutrients and energy content. The aim of the present study was to explore the experience of implementing a schoo...

2020 is an important year which had been waiting for by the hotel industry in Malaysia. With the exciting slogan “Visit Truly Asia Malaysia,” Malaysia was aimed by many to be one of the most chosen countries to be visited. This simultaneously gives a high hope to the hotel industry to generate more revenues. However, the COVID-19 pandemic has chang...

The role of dietitians involves not solely on clinical responsibilities. Additionally, operation management responsibilities such as managing human labor, financial resources, and problem solver are the tasks that a dietitian look after. It is reported to be challenging and stressful and could affect job satisfaction levels in the working environme...

The food truck industry in Malaysia shows continuous growth since it was first introduced a few years ago. However, the increasing number of food truck businesses in Klang Valley flags a question on how the owners strategize their businesses to stand up from the competitors. The limitation surrounds this business environment forces food truck owner...

Buffet service popularity lies with its distinct ability to offer ad libitum dining experiences especially when the price regime used pertains to the all-you-can-eat at one price. However, those appeals have been among major issues associated with food waste and over consumption. In spite of those pressing issues, numerous research works conducted...

This paper examines relationship between media literacy and the Theory of Planned Behavior (TPB) variables focusing on consumption of soft drink among adolescents in Klang Valley, Malaysia. In addition, this paper also determines soft drink consumption, level of media literacy and the influences of the TPB variables on the intention of soft drink c...

Background: Media literacy was found to be a preventive method from being misled by soft drink advertising. Objectives: The purpose of this paper is to present research findings on media literacy towards soft drink advertisement among adolescent in Malaysia. This paper also examines the influence of adolescents' socio-demographic variable towards t...

This study attempts to examine which factors of casual dining restaurants that are important to Malaysian customers’ in Klang Valley area, Malaysia. This study also examines the relationship between casual dining restaurants factors with socio-demographic characteristics such as gender, ethnicity, educational background, occupation, monthly income,...

The objective of this study was to determine microbiological quality of gulai tempoyak paste (GTP) added with three different leaf; Vietnamese coriander, turmeric and asam gelugor. The GTP was cooked for 10 minutes with control temperature (60-70°C) and the leaf were added at 2, 5 and 8 minutes during the cooking time to give exposure times of 8, 5...

Employees are an asset to an organisation where they could be the determinant behind organisational's success or failure in an industry. In this study, the relationship between perceived organisational support (POS), perceived supervisor support (PSS), and organisational commitment (OC) with employee's intention to stay with their current jobs were...

Traditional food is never just about eating and fulfilling our biological needs; nevertheless it preserves the culture and tradition properties of a nation. Traditional food is known as representation of identity and embraces the components of cultural and heritage of a particular group of people in particular region. Malaysia has created distincti...

Menu labeling is an attempt to educate consumers about the nutrition value of the foods. The importance of using menu labeling has been highlighted in many studies in the past. Although public health programs are educating public on obesity but still this phenomenon is a serious problem in Malaysia. This study identified factors that influence inte...

A study was conducted to determine personal hygiene knowledge among 25 food handlers at 12 selected primary schools in Klang Valley area, Selangor, Malaysia. A qualitative approach using in-depth interviews was employed and respondents were selected by a convenience sampling. The results showed that the respondents had basic knowledge on personal h...

On-campus foodservices were thought to be the first choice for university students to dine in. However, these seemingly captive consumers have been opting for off-campus foodservice as their preferred outlet. This paper aims to uncover specific factors that motivate undergraduate students to dine-in at university foodservice facilities using Profil...

As one of Southeast Asia’s centers for educational tourism, many tertiary institutions in Malaysia are trying hard to offer its captive populace with quality on-site foodservice. Apart from meeting customers’ daily dietary needs, these providers are also obligated to comply with the university’s stipulation in providing acceptable quality of food a...

Urban living and busy lifestyles have somehow encouraged fast food consumption amongst Malaysian during last few decades. Some health critics blame fast food as one of the cause of obesity because the diet consists of high level of calorie, fat, sodium and sugar. It is believed that obesity poses many health related problems such as cardio-vascular...

Purpose The purpose of this paper is to examine determinants of an intention to quit a job held by non‐managerial staff in the Malaysian fast food industry. It examines issues such as job stress and peer groups. Design/methodology/approach A quantitative analysis of 806 respondents working in international fast food chains was undertaken following...

This thesis explores the determinants of employees‟ turnover intentions in the fast food industry of Peninsular Malaysia and uses as determining variables items related to ‘job stressors’, ‘job stress’, ‘job satisfaction’ and ‘commitment’. This thesis also created one additional variable, ‘Job feeling‟ which was designed to include items relating t...