Hatice Camgoz Akdag

Hatice Camgoz Akdag
  • Doctor of Philosophy
  • Professor (Full) at Istanbul Technical University

Istanbul Technical University, Management Engineering Department, Chair

About

114
Publications
60,349
Reads
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1,097
Citations
Introduction
Machine Learning in Healthcare Lean in Healthcare Patient Pathways VSM in Healthcare Healthcare Systems Management Breast Cancer Patient Pathway Breast Cancer MCDM Models
Current institution
Istanbul Technical University
Current position
  • Professor (Full)
Additional affiliations
March 2012 - present
Istanbul Technical University
Position
  • Professor (Full)
Description
  • Management Engineering Department Chair, Head of Healthcare Systems Management Masters Program
Education
September 1999 - July 2004
Brunel University London
Field of study
  • Total Quality Management, Faculty of Technology, School of Engineering
September 1997 - July 1999
September 1992 - July 1997
Boğaziçi University
Field of study
  • Management, BA

Publications

Publications (114)
Chapter
Digital technologies have become a crucial resource for achieving organizational goals. The debate on how to exploit and accelerate the digital and sustainability transformation process is at the forefront of major management consultancies’ discussions. Despite sustainability being one of the most rapidly growing phenomena, it is still an area wher...
Chapter
Research on sustainable entrepreneurship has gained significant attention in recent years, aligning with the United Nations’ 2030 sustainable development goals. This paper aims to conduct a bibliometric analysis on sustainable entrepreneurship research, utilizing data from the Scopus database spanning from 2012 to 2023. Utilizing bibliometrix R pac...
Chapter
The study aimed to compare and evaluate the digital transformation of logistics in different countries with varying economic backgrounds through a qualitative multiple comparative case study analysis. The findings reveal the connections between digital transformation and sustainability in the logistics sector. The success of digital transformation...
Chapter
As societies grapple with global challenges, the emergence of 6G networks offers promising solutions through advanced telecommunications technologies while supporting sustainable development. This study aims to explore the role of 6G networks in achieving sustainable development goals. By analyzing existing literature, identifying drivers and chall...
Article
Cervical cancer is entirely preventable if diagnosed at an early stage; however, the current rate of cervical cancer screening participation is not very adequate, and early detection approaches are still open and demanding. Evaluating the risk levels of potential patients in a practical and economic way is crucial to direct risky candidates to scre...
Article
Full-text available
Objective:The aim of this study was to evaluate efficiency of time use for radiologists and operational costs of automated breast ultrasound (ABUS) versus handheld breast ultrasound (HHUS).Materials and Methods:This study was approved by the Institutional Review Board, and informed consent was waived. One hundred and fifty-three patients, aged 21–8...
Article
Healthcare services create medical waste that may be dangerous to healthcare personnel, patients, the general public, and the environment. Medical waste disposal method selection is among the most important decisions that must be made by healthcare organizations, and such a problem has a number of contradictory criteria and alternatives. On the oth...
Article
One of the greatest scientific challenges in network neuroscience is to create a representative map of a population of heterogeneous brain networks, which acts as a connectional fingerprint. The connectional brain template (CBT), also named network atlas, presents a powerful tool for capturing the most representative and discriminative traits of a...
Article
Full-text available
For many different types of businesses, additive manufacturing has great potential for new product and process development in many different types of businesses including automotive industry. On the other hand, there are a variety of additive manufacturing alternatives available today, each with its own unique characteristics, and selecting the mos...
Chapter
In recent years, football clubs, mostly due to financial reasons, need to evaluate the football players more accurately in line with the demands of their technical teams and to make the right choice (the need to transfer the right player) among the players they have evaluated. Football clubs are customers throughout the player selection process, he...
Chapter
Brand is one of the most important parts of businesses and many elements are brought together to create a brand. In order for customers to prefer brands, businesses need to consider both customer general and specific expectations, focus on the right points and offer the most appropriate solution to customers because customers consider many factors...
Chapter
Many researchers in the field of the quality evaluated that management of organization has a significant impact on successful implementation of quality management. The leadership approaches of the managers in the organization affect the quality management (QM) process directly. Leadership approaches have been grouped by researchers as transformatio...
Article
Breast cancer is the leading cause of cancer-related deaths, and choosing a suitable treatment plan for this disease has proved difficult for oncologists owing to the variety of criteria and alternatives that must be considered during the decision-making process. Since prospective treatment options influence patients’ health-related quality of life...
Article
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Addiction to smartphones, particularly among adolescents, has reached alarming proportions, rivaling or perhaps exceeding internet addiction as the most widespread kind of dependence in modern culture. Evaluating the degree of problematic smartphone use habits by experts and identifying the vulnerable ones to steer to the right treatment program ha...
Chapter
Healthcare waste disposal method selection is among the most important decisions that must be made by healthcare organizations, particularly in light of the COVID-19 pandemic issue. Such a problem has a number of contradictory criteria and alternatives, and decision experts may have considerable uncertainty while evaluating the problem. In this pap...
Article
Full-text available
It might be unimaginable to anticipate the pandemic, but taking the initiative in measures when Covid-19 occurred was critical to success. However, the impact of this worldwide pandemic, ever known in World History, was predictable. Covid-19, the largest known pandemic in world history, will cause social, economic, and political changes. Country go...
Chapter
Evaluation based on Distance from Average Solution (EDAS) is an efficient multi-criteria decision making (MCDM) method, which determines the desirability of alternatives based on the total distance of alternatives from their corresponding averages for each criterion. Spherical fuzzy sets, as the recent extensions of ordinary fuzzy sets, use the ide...
Chapter
Cybersecurity is the discipline of defending systems, networks, and programs against digital assaults intended to gain access to, alter, or delete sensitive data, or disrupt regular business activities. With the transformation of digitalization, information on the internet becomes vulnerable to cyber attacks, and healthcare organizations have a cri...
Article
Combinative distance-based assessment (CODAS) is a multi-criteria decision-making (MCDM) method that is based on the Euclidean and Hamming distances of alternatives from the average scores of attributes. Spherical fuzzy sets, as the recent extensions of ordinary fuzzy sets, were developed based on Pythagorean and neutrosophic sets and enable decisi...
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Full-text available
Hospitals are vital infrastructures, but they can be particularly susceptible if located in an earthquake-prone area. Estimating the performance and projected damage of these structures in the event of future earthquakes is critical to minimize physical damage and disruption of surgery, rehabilitation, laboratory services, and other medical care op...
Conference Paper
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In relevant literature, there are scarce resources available concerning the measurement of sustainability of furniture manufacturing firms. Furthermore, no integrating approach was found in the studies carried out for this purpose. The general sustainability assessment that takes into account all dimensions (environmental, economic, and social), wh...
Preprint
Full-text available
One of the greatest scientific challenges in network neuroscience is to create a representative map of a population of heterogeneous brain networks, which acts as a connectional fingerprint. The connectional brain template (CBT), also named network atlas, presents a powerful tool for capturing the most representative and discriminative traits of a...
Article
Full-text available
Multigraphs with heterogeneous views present one of the most challenging obstacles to classification tasks due to their complexity. Several works based on feature selection have been recently proposed to disentangle the problem of multigraph heterogeneity. However, such techniques have major drawbacks. First, the bulk of such works lies in the vect...
Article
The aim of this study is a comprehensive literature review to determine the common criteria by considering the human dimension for Lean and Digital transformation and to show that these two transformations can create synergies. At the same time, providing ideas for practitioners and managers for their application areas, to facilitate, guide and con...
Article
Full-text available
COVID 19 pandemic, which entered our lives suddenly, caused the change of our classical education system and forced higher education institutions to switch to distance education quickly. During this time, the need for a method that can comprehensively and scientifically evaluate the alternatives of videoconferencing tools to be used in distance edu...
Chapter
The aim is to increase the higher education employment rate in the first six months after graduation at Istanbul Technical University. The paper involves different systems and techniques used, such as; ITU Career and Skill Management System (KAYS), which is an internship- and job-seeking platform for Istanbul Technical University students, annual C...
Chapter
Full-text available
Lean production practices are increasing day by day, especially in manufacturing companies, and in parallel with this situation, the importance given by companies to lean production concept is also increasing. Companies need continuous improvement, to be innovative, to identify problems in the system in a limited time and act in order to maintain t...
Chapter
Information technology (IT) governance is a process used to monitor and control key information technology capability decisions to ensure the delivery of value to key stakeholders for organizations. For higher education institutions, IT is considered as a strategic tool on the basis of teaching, research and administration. This paper develops a mu...
Chapter
Full-text available
Higher education buildings are very important lifelines and can be very vulnerable if located in a region of high seismic hazard, and estimating the performance and expected damage of these buildings from future earthquakes is very crucial to reduce the levels of physical damage and interruption of education, research, and human resource training a...
Article
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The authors’ aim is to provide breast surgeons’ perspectives on the relative importance of the criteria for choosing an appropriate surgery method between mastectomy (total removal of a breast) and breast-conserving surgery (removal of a breast cancer tumor and some of the normal tissue that surrounds it) for women with breast cancer by using the m...
Article
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Recently, technological transformation has led to critical innovations in the health sector. Hospitals can provide much better services via digital transformation. However, the desired result cannot be achieved due to the lack of organizational preparation for digital transformation. This article has introduced criteria to measure the readiness for...
Chapter
Full-text available
Recently the new supply chain compliance rules in EU and Germany came into force. Consequently, the companies will implement a due diligence and a related risk management system for supply chain processes in order to establish the integrity of their business regarding decent work and environmental protection. The companies will carry out the risk a...
Article
Internal audit is an independent and objective assurance and consulting activity that aims to improve the operations of an organization and add value to them. Planning internal audit by prioritizing the units to be audit is critical in terms of effective use of available audit and financial resources. In this paper, a new ELimination and Choice Tra...
Chapter
Quality has become the latest trend in healthcare all around the world. It is known that there is not much left to do for manufacturing when quality is the concern. Most of the industries has set their quality standards, set their quality strategies, and are competing globally. They are also aware that without quality they will not be able to survi...
Chapter
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The world has become more sensitive and aware to negative environmental effects. As a result, sustainability, green design, and eco-design for the environment have become an important issue. The concept “green” has been taking place especially in the 21th century. Green hospitals have been started to become self-efficient and entirely environmental...
Article
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The estimation of a connectional brain template (CBT) integrating a population of brain networks while capturing shared and differential connectional patterns across individuals remains unexplored in gender fingerprinting. This paper presents the first study to estimate gender-specific CBTs using multi-view cortical morphological networks (CMNs) es...
Chapter
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Health constitutes power and the societies who track developments in health sector hold power. The developed countries such as Canada lead the field and developing countries such Turkey follows them. The problems in Turkey healthcare system is getting be solved year by year but there are still shortcomings in established system like insufficient pr...
Conference Paper
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Sustainability is an important issue in the 21st century. Although there are a high number of publications, some areas are still untouched, like sustainability concepts in shipyards. This paper aims to explore the literature of the sustainability concept in the shipbuilding industry and to propose a further research outline. The impact of green sup...
Chapter
Full-text available
Health constitutes power and the societies who track developments in health sector hold power. The developed countries such as Canada lead the field and developing countries such Turkey follows them. The problems in Turkey healthcare system is getting be solved year by year but there are still shortcomings in established system like insufficient pr...
Conference Paper
Full-text available
Growth of population and industrialization result in new demand areas according to the daily needs. In developing countries, especially in Turkey, construction industry is in process of a huge transformation. This transformation also includes the steps of replacing the old buildings with the new buildings that generate the high amount of constructi...
Article
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Responding customers’ demands quickly and providing the superior quality for them is vital for companies to keep in their business and raise their market share in today’s competing work environment. It is necessary to focus on customers’ needs and demands in service sector such as hospitals. Main customers in hospitals are patients so that waiting...
Article
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Purpose The purpose of this paper is to improve the mammography and ultrasound screening processes to increase the healthcare system quality and patients’ pleasantness while decreasing costs. Design/methodology/approach The data storage system is very insufficient so that data are collected from hospital staff and by personal observations. A lean...
Article
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The purpose of this paper is to improve a new part for the natural gas sector using Quality Function Deployment (QFD) technique. QFD methodology was chosen for the product improvement process at IGDAS (Istanbul natural gas distribution company), the biggest natural gas distribution firm in Turkey. Experts from engineers were selected to determine c...
Chapter
Full-text available
Breast cancer is a widespread disease that can both be seen at males or females. According to so many different factors such as age, sex, genetics, the shape and size of the tumor, environmental situations, and so on, that affects cancer type directly. With so many alternative cancer types and thus, treatment preference changes, it is vital to make...
Chapter
Full-text available
Total Quality Management is the new raising value of all industries. The more it is revealed that TQM is one of the key success factors for the companies, the more it is being absorbed by the industries. This study aims to analyze TQM approaches considering its history and development worldwide while observing manufacturing industry with machine le...
Chapter
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This paper is conducted to establish a better pathway for rare disease patients and doctors especially in Turkey. Through the project, contacts made with numerous rare disease patients, geneticists who expertise in this field, academicians, students of medicine department, and many more. After collection and evaluation of the raw data, the analysis...
Article
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The aim of the paper is to develop a system dynamics model for hub & spoke container network's capacity & transportation planning policy selection of which objective is to maximize the long term earnings. The system dynamic modelling approaches are used to compare the policies associated with some performance indicators including capacity utilizati...
Conference Paper
Full-text available
Günümüz dinamik dünyasında teknolojinin hızla gelişimini hesaba katarak birçok sektörde gerçekleşmiş bir değişim ve gelişim süreci söz konusudur. Bu değişime uyum sağlamak, firmalar açısından çok değerlidir. Gelişimi sağlayabilecek teknolojileri kullanabilmek, sağlanan hizmetin veya üretilen ürünün daha verimli ve etkili hale gelmesini sağlar. Tekn...
Chapter
Full-text available
Breast cancer is a widespread disease that can both be seen at males or females. According to so many different factors such as age, sex, genetics, the shape and size of the tumor, environmental situations, and so on, that affects cancer type directly. With so many alternative cancer types and thus, treatment preference changes, it is vital to make...
Chapter
Full-text available
Breast cancer is a widespread disease that can both be seen at males or females. Ac-cording to so many different factors such as age, sex, genetics, the shape and size of the tumor, environmental situations and so on that affects cancer type directly. With so many alternative cancer types and thus treatment preference changes it is vital to make th...
Chapter
Full-text available
Supply chain management becomes more important in the devel- oping world in order to provide a material flow with an optimum cost and time generally. Many sectors focus on supply chain management optimization and qualifications to construct a better network of suppliers for their end consumers. Especially in healthcare sector, not only for pharmac...
Chapter
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Improving quality is a very important issue in hospitals. Measuring quality is directly proportional to measuring sustainability criteria. Customer satisfaction is seemingly correlated with the factors which affect sustainability evaluation. Besides, the evaluation sustainability and satisfaction consist of different kinds of uncertainties. In this...
Chapter
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Project selection still remains as a debatable topic in Turkey as competitiveness between companies increases. There are too many factors to be taken into consideration since the process is very long and may be evaluated under uncertainty. Especially, main factors, such as financial, technical, social and risk factors, are not easily decided to tak...
Conference Paper
Service quality has always been debatable in order to investigate how to improve and how to find deficiencies. Especially in healthcare sector, not only for quality improvement but also patient satisfaction, service quality is perceived to be increased step by step but which factors to be improved, renovated or taken into consideration are not alwa...
Chapter
Multi Criteria Decision Making (MCDM) is a process to decide the best possible ranking between alternatives. In fuzzy sense, fuzzy MCDM methods aim to get closer the best alternative. Interval valued intuitionistic fuzzy sets can be applied in MCDM and they form many fuzzy methods. One of them is MULTIMOORA which tries to deal with lessening incert...
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Nowadays sustainability is one of the most important topics in the developing world. Sustainability might include three main aspects in which one of the dimensions is environmental sustainability. Due to changing conditions of the world, decreasing natural resources and increasing needs of public conscience towards environment, not only environment...
Article
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Background: The current state of the hospitals’ departments can be provided by some lean management tools. With the help of the value stream mapping, the big picture of a whole process can be seen. This picture shows every step that the patient will follow and it also tells about the cycle time for each service. Methods: The data storage system is...
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Purpose: There appears to be a need in the industry for a guide explaining how to build and benefit such a professional looking online identification as a medical travel agency. The main purpose of this article is to guide the companies on building a successfully working online reputation. Method: The recommendations are made regarding to the exper...
Article
It is believed that IT applications can improve quality, reliability, efficiency, sustainability, effectiveness and research environment in healthcare industry. This study addresses the effects of technology anxiety and resistance to change on acceptance of newly introduced breast tumor registry system (BTRS) in Turkey. It is an electronic health r...
Conference Paper
Today environment friendly production is one of the most important factor for both consumers and companies. With “green” labels, firms can improve their marketing strategies and this is a big advantage against their competitors. Consumers are key actors at this competition. For this reason not only products but also services are going green. Enviro...
Article
Full-text available
Green buildings also known as green construction or sustainable building are environmentally responsible and resource-efficient throughout a building's life-cycle: from siting to design, construction, operation, maintenance, renovation, and demolition. Today the environmental issues and the concern for sustainability is encouraging more effective a...
Article
Full-text available
Purpose The purpose of this paper is to design a future value stream map of the system and patient pathway with lean health care application tools in terms of quality improvement (QI) in order to decrease the non-value-added activities for patients, doctors, and nurses for a radiology unit in a public hospital based in Istanbul, Turkey. Design/met...
Article
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Queues in hospitals are directly affecting the quality of human life, which should have priority compared to other types of queues. The aim of this paper is to design a future value stream map of the system and patient pathway in terms of quality improvement in order to decrease the non-value added activities for breast cancer patients, doctors and...
Article
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In recent years, the financial crisis has forced all the private and public companies to reduce costs as long as most of them had to lay off many workers, or eventually dismiss them. Lean is a learning system, which encourages staff to perform better in technical operations, which in turn, increases process performance; which also improves safety,...
Article
Full-text available
Green buildings also known as green construction or sustainable building are environmentally responsible and resource-efficient throughout a building's life-cycle. Today the environmental issues and the concern for sustainability is encouraging more effective and efficient usage of energy, water and material currently used, ensure the prevention of...
Article
Full-text available
As the construction industry is growing rapidly, managing a project becomes more vital. The three major parameters to be optimised for a project are content, time and cost to reach a high level of quality. These parameters are also essential for a construction project to satisfy customers on time. Today, it is also critical to protect the environme...
Article
Purpose – The purpose of this paper is to employ quality function deployment (QFD) method for translating internal customer needs and expectations into appropriate service specifications to perform existing process assessments in relation to quality characteristics for increasing internal customer satisfaction. Design/methodology/approach – The in...
Article
Full-text available
Quality Function Deployment (QFD) is a popular planning method often used to transform customer demands/requirements into the technical characteristics of a new or improved product or service. In order to better capture (and represent) the multifarious relationships between customer requirements and technical characteristics, and the relative weigh...
Article
Full-text available
Purpose The purpose of this paper is to describe how quality function deployment (QFD) methodology was employed for translating customer needs and expectations into the quality characteristics in a private healthcare setting. This case study illustrates how an existing approach of SERVQUAL and QFD integration can be applied for quality improvement....

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