Haroon R Abbu

Haroon R Abbu
Pace University · Lubin School of Business

Doctor of Philosophy
Co-Authored Book, Trust: The Winning Formula For Digital Leaders. Practical Guide for Digital Transformation (2021)

About

37
Publications
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121
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Introduction
Dr. Haroon Abbu is VP of Digital, Data & Analytics at Bell & Howell. An accomplished practitioner with over 20 years’ industry experience in leading technology enabled business & digital transformation. Dr Abbu regularly speaks at industry events and has published in reputed scholarly journals. Primarily focuses on Digital Transformation, Digital Leadership & Innovation. He also co-authored a book "Trust: Winning Formula for Digital Leadership, A Practical Guide for Digital Transformation."

Publications

Publications (37)
Article
Full-text available
We draw on recent advances in Market Orientation domain to examine the synergistic effects of market orientation implementation and internalization on firm performance in the context of digital transformation within direct mail service provider industry. We introduce market orientation internalization as a mediator between market orientation implem...
Article
Full-text available
Overview: Digital transformation is reshaping entire segments and industries: communications, retail, and, increasingly, health care, medicine, agriculture, and manufacturing. While a few companies reach front-runner status, most seem to lag. Digital transformation is a top concern of senior leaders worldwide and motivated the development of this s...
Article
Full-text available
Overview: The digital transformation of organizations continues at a frenetic pace. While some companies have achieved trailblazer status, others are finding it difficult to change and therefore are lagging. Digital leaders play a pivotal role in this transition because they can increase the confidence of their organizations behind these often risk...
Article
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Editorial we wrote for the special issue on digital transformation for Research-Technology Management. Companies are innovating—as they must—in order to survive. We have learned that it is not just about technology; it is about changing the minds and hearts of people and their culture. The role digital leaders play in managing digital innovation—...
Article
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The speed of innovation is accelerating, which means that leaders need to move more quickly and be able to pivot their whole organizations faster than ever before. The critical leadership skills needed for successful digital transformation therefore differ from what has proven to be most effective in the past. In the digital landscape, leadership m...
Preprint
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Many digital leaders are currently dealing with expanding into the highly sought-after "holy grail" of digitization by deploying Artificial Intelligence (AI) solutions. While AI projects of all types are being launched prolifically, clouds of doubt are forming around the credibility of AI results. AI has many potential benefits for businesses, but...
Article
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I was invited to write a foreword to UdZ: The Data-driven Enterprise issue 1 (2022) of FIR at RWTH Aachen University in Germany. In this article, I talk about partnership between FIR at RWTH Aachen and Business Analytics Initiative (BAI) at NC State University to bridge the gap between academic research and industry application.
Article
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In this invited article, we wrote for UDZ: The Data-driven Enterprise / Issue 01.22, we highlight the gap between research and practice of digital transformation. We summarize our scholarly work over the years in this space, including digital leadership self-assessment.
Presentation
Full-text available
Artificial intelligence (AI) applications are taking the world by storm. Yet increasingly, these solutions are coming under fire as being "biased". This presentation describes the actions taken by three successful digital leaders to overcome this issue and ensure that the resulting decision information is fair and explainable. Their advice is part...
Article
Full-text available
James Euchner, Editor in Chief of Research-Technology Management Journal, a peer-reviewed journal for practitioners of innovation and technology management interviewed me for Innovation-scape profile and discussed three issues: 1. How I got to where I am today 2. A few practices I have found to be particularly effective 3. Advice for those earlier...
Conference Paper
Full-text available
Artificial intelligence (AI) applications are taking the world by storm. Yet increasingly, these solutions are coming under fire as being "biased". This presentation describes the actions taken by three successful digital leaders to overcome this issue and ensure that the resulting decision information is fair and explainable. Their advice is part...
Conference Paper
Full-text available
Companies are investing in big data analytics capabilities as they look for ways to understand and innovate their business models by leveraging digital transformation. We explore this phenomenon from the perspective of retail grocery business where evolving consumer attitudes and behaviors, rapid technological advances, new competitive pressures, l...
Presentation
Full-text available
Companies are investing in big data analytics capabilities as they look for ways to understand and innovate their business models by leveraging digital transformation. We explore this phenomenon from the perspective of retail grocery business where evolving consumer attitudes and behaviors, rapid technological advances, new competitive pressures, l...
Article
Full-text available
Research-Technology Management welcomes articles that explore factors shaping R&D and innovation practices in the context of digital transformation. The digital transformation of organizations continues at a frenetic pace. While some companies are achieving trailblazer status, others are finding it difficult to change. Advances in digital technol...
Presentation
Full-text available
In this slide deck, presented at IC2021 International Conference on engineering, Technology, and Innovation held in Cardiff, UK June 23-26, 2021, we present the results of interviews with 13 digital leaders who have successfully carried out digital transformation of their companies. We also introduce 15 human dimensions of successful digital leader...
Conference Paper
Full-text available
Companies are increasingly looking for ways to understand and innovate their business models by leveraging digital transformation. Evolving consumer attitudes and behaviors, technological advances, new competitive pressures, and laser thin margins—accelerated by the COVID-19 pandemic—are driving digital transformation in the grocery business. We in...
Conference Paper
Full-text available
The digital transformation of industry and society continues to advance. While some companies are achieving trailblazer status, others are finding it difficult to manage or even initiate the necessary changes. Top-level leaders play a central role in these transformational processes, as they have the opportunity to directly or indirectly influence...
Conference Paper
Full-text available
Companies are increasingly looking for ways to understand and innovate their business models by leveraging digital transformation. Evolving consumer attitudes and behaviors, technological advances, new competitive pressures, and laser thin margins-accelerated by the COVID-19 pandemic-are driving digital transformation in the grocery business. We in...
Preprint
Full-text available
**This manuscript has been accepted as FULL PAPER to be presented at ICE2021 - International Conference on Engineering, Technology, and Innovation Conference on Information Systems and Technologies, to be held in Cardiff, UK June 23 - 26, 2021. Author copy of the working/submitted manuscript is available here. Full accepted paper will be published...
Presentation
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Presentation of the paper: Published version of the full paper is available at: https://link.springer.com/chapter/10.1007%2F978-3-030-72660-7_32 Part of book series "Advances in Intelligent Systems and Computing" by Springer. Cite this paper as: Abbu H.R., Fleischmann D., Gopalakrishna P. (2021) The Digital Transformation of the Grocery Business -...
Chapter
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Companies are increasingly looking for ways to understand and profitably leverage digital transformation with a vast amount of new communications and computing technologies. Despite the potential for digital transformation to generate substantial economic benefits, very few businesses have undergone successful digital transformations. However, evol...
Book
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Trust: The Winning Formula for Digital Leaders is intended to help you become a more successful digital leader—and maybe a better person (more about this at the end). We know you are thinking, I am not the CEO, or even the Chief Digital Officer, I just work in the ranks of my organization, so how can this book help me? Due to a set of existential...
Preprint
Full-text available
Companies are increasingly looking for ways to understand and profitably leverage digital transformation with a vast amount of new communications and computing technologies. Despite the potential for digital transformation to generate substantial economic benefits, very few businesses have undergone successful digital transformations. However, evol...
Preprint
Full-text available
Four key analytics sophistication markers and critical steps you should take to reach service excellence. With the evolution of customers' needs and digitalization taking over the world, service organizations are actively rethinking their business models. By deploying an IoT-enabled platform and advanced data analytics technologies, we have been ab...
Poster
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Managing your digital transformation ‘Digital maturity is achieved through commitment, investment, and leadership.’ https://taylorandfrancis.com/partnership/contenthub/authenticity-remote-access/
Preprint
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Learn about the key technologies and strategies used to improve the customer experience and bottom line during the global crisis. 2020 has been wrought with challenges, especially for the field service industry. With the pandemic wreaking havoc on every industry, more pressure was put on essential industries like retail, grocery, supply chain and m...
Conference Paper
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This article describes digital leadership-specifically character and competency-that differentiate digitally mature organizations from digitally developing organizations. We assess the differentiated actions of leaders of digitally mature organizations and discuss their results. The study is based on Patterns of Digitization survey with insights fr...
Presentation
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This slide deck provides overview of "DIGITAL LEADERSHIP -Character and Competency Differentiates Digitally Mature Organizations" paper. Please refer to the published article for more information DOI: 10.1109/ICE/ITMC49519.2020.9198576. This article describes digital leadership-specifically character and competency-that differentiate digitally ma...
Conference Paper
Full-text available
This article describes the results of a survey designed to assess how companies are implementing digital transformation, including the various strategies they employ and the actions they take to achieve large-scale transformations. While a few companies seem to reach front-runner status, the majority seem to lag behind. This phenomenon is a top con...
Conference Paper
Full-text available
The purpose of this paper is to share insights and lessons learned in employing Hayes (2013) Mediation, Moderation, and Conditional Process Analysis technique using the PROCESS macro (Hayes, 2016) in my recently completed dissertation research. As Hayes PROCESS model is relatively new and becoming popular, future researchers may benefit from this m...
Conference Paper
Full-text available
The purpose of this paper is to share insights and lessons learned in employing direct, mediating, and moderating techniques using Hayes PROCESS macro (Hayes, 2016) in my recently completed dissertation research. As Hayes PROCESS model is relatively new and becoming popular, future researchers may benefit from this model and methodology and the les...
Article
Full-text available
In the age of evolving consumer preferences enabled by digital technologies, customers continue demanding convenience and ease of use while shopping online. Additionally, they want instant gratification of purchasing items in the store and, increasingly, a combination of the two. To this effect, the buy online, pickup in store (BOPIS) option, or cl...
Conference Paper
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The new technologies powered by data has enabled the convergence of communication and commerce. It is transforming the way businesses think of their business models, business processes, and business infrastructures to engage with their customers to drive profitable relationships. The online-offline, physical-digital convergence has touched various...
Conference Paper
Full-text available
Following the IRS Restructuring Act of 1998, the IRS reorganized itself to include a more hands on approach to dealing with the media and disseminating tax compliance messages. This paper examines the impact of the persuasive nature of less or severe regulatory tax compliance messages, as disseminated by the Internal Revenue Service and published i...

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