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Hans Quak

Hans Quak
TNO | tno · Expertise Group for Sustainable Transport and Logistics

PhD

About

67
Publications
48,000
Reads
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2,115
Citations
Introduction
Hans Quak currently is professor of applied science @ BUas (Breda University of Applied Science) Smart Cities and Logistics and senior scientist @ TNO (Sustainable Transport and Logistics). Hans does research in City Logistics / Urban Freight Transport, Sustainable logistics and decarbonization, and innovation in (last-mile) logistics.
Additional affiliations
August 2019 - present
Breda University of Applied Sciences
Position
  • Professor
March 2010 - March 2011
Delft University of Technology
Position
  • Professor (Assistant)
January 2003 - October 2007
Rotterdam School of Management
Position
  • PhD Student

Publications

Publications (67)
Article
Full-text available
With the approach of the zero-emission zone implementation in 30-40 cities mandated by the Dutch climate agreement in 2025, comes the need to determine whether the SMEs located within these zones are aware of the coming changes. The zero emission zones are set to change how city logistics is currently being executed with the aim of decreasing emiss...
Chapter
Full-text available
Municipalities play an important role in tackling city logistics related matters, having many instruments at hand. However, it is not self-evident that all municipalities use these instruments to their full potential. A method to measure city logistics performance of municipalities can help in creating awareness and guidance, to ultimately lead to...
Article
Full-text available
The transition from diesel-driven urban freight transport towards more electric urban freight transport turns out to be challenging in practice. A major concern for transport operators is how to find a reliable charging strategy for a larger electric vehicle fleet that provides flexibility based on different daily mission profiles within that fleet...
Article
Full-text available
Lots of goods travel by road from production sites and ports to the points of sale or consumption. Sometimes the journey is direct, sometimes the goods travel via a (number of) warehouses and distribution centers. What would happen to these flows if transport costs increase? What are the implications for storage and distribution volumes? How strong...
Conference Paper
Full-text available
Decarbonization of city logistics is a pressing issue. The Dutch Climate Agreement aims at realizing zero emission city logistics in 32 cities by implementing zero emission zones. The city logistics segment that could realize this ambition is the parcel and express delivery segment. In this study we examine the impact of four future scenarios to or...
Conference Paper
Full-text available
Today, companies recognize that the opportunities derived from the on-demand economy are becoming too big to miss. Like all major disruptions, on-demand economy start-ups are challenging industry incumbents with new business models and new ways of engaging customers. Existing companies need to embrace the on-demand economy and transform their servi...
Chapter
Offering time windows to receivers of last-mile delivery is becoming a distinguishing factor. However, we see that in practice carriers have to create routes for their vehicles based on destination information, that is just being revealed when a parcel arrives in the depot. The parcel has to be assigned directly to a vehicle, making this a Dynamic...
Conference Paper
Offering time windows to receivers of last-mile delivery is becoming a distinguishing factor. However, we see that in practice carriers have to create routes for their vehicles based on destination information, that is just being revealed when a parcel arrives in the depot. The parcel has to be assigned directly to a vehicle, making this a Dynamic...
Technical Report
Full-text available
De zorgsector staat voor grote uitdagingen waaronder toenemend zorggebruik, stijgende zorgkosten en structurele arbeidskrapte. Nederland moet andere manieren vinden om de zorg in de toekomst te organiseren en te bekostigen. In dit rapport is een visie geformuleerd op hoe de zorg- en logistieke sectoren zich samen kunnen ontwikkelen zodat de extramu...
Conference Paper
In this paper we present a modification to the Dynamic Assignment Vehicle Routing Problem. This problem arises in parcel to vehicle assignment where the destination of the parcels is not known up to the assignment of the parcel to a delivering route. The assignment has to be done immediately without the possibility of re-assignment afterwards. We e...
Article
Full-text available
Urban consolidation centres (UCCs) have been discussed over many years in the city logistics literature. The amount of successful UCCs in the long run were, and are, very scarce, though. Little is published on the practical issues and experiences of running a UCC and offering UCC-services. In the Netherlands, Binnenstadservice (BSS) has run UCCs an...
Article
Full-text available
The Dutch government, in alignment with the Paris climate agreement, has expressed the ambition to reduce CO2 emissions in the Netherlands by 49% in 2030 compared to 1990. As freight transport is recognized as a serious CO2 emitter, this sector is confronted with a substantial part of the target. For cities, the reduction of the urban freight trans...
Article
Full-text available
Stadsdistributiecentra (SDC) worden al vele jaren in de literatuur van stadslogistiek besproken. Het aantal succesvolle SDC's is in de praktijk nog steeds zeer schaars. Er is weinig gepubliceerd over de praktische zaken en ervaringen van het daadwerkelijk runnen van een SDC en het aanbieden van SDC-diensten. In Nederland heeft Binnenstadservice (BS...
Conference Paper
Full-text available
There is a major role for electric mobility in the Dutch Climate Agreement presented in June 2019. Almost 12 percent of CO2 emissions are produced by road transport, and 30 to 35 percent of the CO2 emissions in road transport are related to city logistics. The Dutch Climate Agreement states that road transport must reduce CO2 emissions in city logi...
Article
Full-text available
Authorities aim at making the urban freight system more sustainable. The most common instruments to do so are regulation or stimulation of good practices, by offering subsidies or initiating projects together with the private parties that are responsible for actually performing urban freight transport operations. This contribution examines the poss...
Conference Paper
To bridge the gap between the long(er) term Physical Internet vision and the short term daily logistics operations, the Dutch Topsector Logistics (TKI Dinalog and NWO) requested a research project that would provide an impulse for self-organizing logistics. This contribution discusses the development of the research project SOLiD, Self-Organizing L...
Conference Paper
Urban consolidation centres (UCCs) are discussed over many years in city logistics literature. The amount of successful UCCs in the long-run were, and are, very scarce, though. Little is published on the practical issues and experiences of actually running an UCC and offering UCC-services. In the Netherlands, Binnenstadservice (BSS) runs UCCs and U...
Conference Paper
Full-text available
This paper describes an exploration of future multimodal user oriented transport services and platforms built around innovative business models. The assessment of the (possible) upcoming developments highlights the main implications for different stakeholder and society/EU as a whole.
Conference Paper
Full-text available
The city logistics system faces serious challenges in the near future, such as zero-emission transport in city centers and the decarbonization of urban freight transport to meet the climate agreements. The city logistics system is in itself a very heterogenous system with many different types and forms of logistics operations. The use of battery el...
Conference Paper
Full-text available
The Living lab is an approach that allows for improving the co-creation processes, putting the end-users at the heart of innovation, realizing new business models, looking for new roles for traditional stakeholders in the innovation process, and a more directed innovation preparation and deployment process. This article describes experiences of eig...
Conference Paper
Full-text available
The long-term Physical Internet (PI) vision assumes that all logistics will be self-organizing, shippers and receivers are connected via PI and routing on this network as well as handling of assignments are standardized and optimized. Although this PI vision is appealing, academically as well as for logistics industry, many logistics practitioners...
Chapter
This contribution is based on two long-term evaluation studies that were conducted in the CIVITAS initiative. CIVITAS is a European program to support sustainable urban mobility. The first study was based on a meta-analysis on the evaluation of CIVITAS city logistics measures across Europe that ended a decade ago. The second study was an in depth e...
Chapter
The city logistics system faces serious challenges in the near future: zero-emission transport in cities and decarbonization to meet the climate agreements. This paper identifies the main trends and developments influencing city logistics that enable, through new opportunities and expected policies, zero emission city logistics initiatives in the n...
Conference Paper
Full-text available
This paper summarises the lessons learned from using electric freight vehicles (EFVs) for urban freight transport in three dimensions. First we look at the technical and operational suitability of using EFVs, including energy efficiency, range and its seasonal variations, and charging and local grid capacity issues. Then we examine all the elements...
Research
Full-text available
The Annual Outlook Citylogistics combines data, assumptions and reasoning to elaborate likely paths forward per segment: a view, based on the Dutch situation, about how to achieve the various goals while taking all relevant factors into due account, including economic viability. The purpose of the Outlook is to help structure a complex issue that i...
Article
Full-text available
Cities’ sustainability strategies seem to aim at the reduction of the negative impacts of urban freight transport. In the past decades, many public and private initiatives have struggled to gain broad stakeholder support and thus remain viable. Researchers and practitioners have only recently recognised stakeholder acceptance of urban freight solut...
Conference Paper
The main objective of the city logistics living labs is to foster long-term co-operative relationships between local authorities, industry and academia to enable pro-active implementation of sustainable logistics measures along with monitoring and evaluation tools to enhance freight policy in urban areas. This contribution defines city logistics li...
Technical Report
Full-text available
FREVUE’s deliverable 3.2 ‘Economics of EVs for City Logistics’ aims at answering the question: what are the conditions to get a feasible / successful business case for electric freight vehicles (EFVs) in city logistics. This deliverable shows what logistics operators operationally and financially can expect when implementing EFVs and show authoriti...
Article
Full-text available
This paper examines the feasibility of using electric powered vehicles in urban freight transport from a carrier's perspective, including their attitudes towards electric freight vehicles (EFVs) and all relevant elements affecting this business case, such as: technological features, existing restricting and promoting policies, financial and non-fin...
Article
Full-text available
The field of city logistics can be characterized by its many local demonstrations and trials, that are quite often not lasting longer than the trial period. The number of demonstrations that continued and were implemented in daily practice is limited. Freight partnerships proved to be a good first step to engage stakeholders. This contribution prop...
Chapter
The number of initiatives in the field of sustainable urban freight transport is growing rapidly. Most of the measures that have been tested suffer from a lack of systematic evaluation and long term adoptions often fail, because not all stakeholders were taken into account. Within STRAIGHTSOL, a systematic impact assessment framework dedicated to u...
Data
Full-text available
The paper discusses the growing importance of urban freight research given the increasing urban population trends. The complexity of urban freight systems means that it is essential for the public and private sectors to work together - one way to achieve this has been through freight partnerships. A short review of freight partnerships highlights t...
Conference Paper
Full-text available
Context and motivation Today's cities cover only 2% of the earth's surface, yet they consume 75% of all resources and produce 75% of all waste (UNFPA, 2007). The total world population is now in excess of 6 billion; more than halve of them already live in urban areas (Heilig, 2012). By 2025, the urban population is expected to represent more than t...
Chapter
Supply chain collaboration, in which two or more autonomous firms work together to plan and execute supply chain operations, is becoming ever more important to remain competitive in business. Yet, through collaboration concerns arise about whether the benefits and risks of collaboration are split in an acceptable and fair manner. This research illu...
Chapter
In this paper, we present the challenges, failures and successes on urban freight transportation. We first identify the various involved stakeholders with their interests. Then we evaluate a large number of urban freight transport initiatives and identify lessons learned, which are distinguished in policy, logistics and technology based views. Furt...
Article
Full-text available
This paper presents a review of city logistics (also known as urban freight transportation) modelling efforts reported in the literature for urban freight analysis. The review is based on an extensive search of the academic literature. We position the contributions in a framework that takes into account the diversity and complexity found in the pre...
Conference Paper
Full-text available
The paper discusses the growing importance of urban freight research given the increasing urban population trends. The complexity of urban freight systems means that it is essential for the public and private sectors to work together - one way to achieve this has been through freight partnerships. A short review of freight partnerships highlights t...
Conference Paper
Full-text available
This paper discusses the current developments, as well as the barriers and opportunities for using electric freight vehicles in daily city logistics operations based on the experiences from a number of running demonstrations. This paper discusses results from other studies and demonstrations that were published on electro mobility in city logistics...
Chapter
Purpose Electric freight vehicles (EFVs) are one of the solutions to improve city logistics’ sustainability. EFVs, that are electric powered light and heavy vehicles with a number plate, have the potential to make zero emission city logistics possible within the urban area. However, although trials have been undertaken for the last years, large-sc...
Conference Paper
Full-text available
Due to increasing environmental pressure of urban freight movement caused by the increasing amount of urban residents, it becomes more and more visible that urban freight consolidation is inevitable in order to meet the future transport demand. Unfortunately, initiatives in this area have troubles to become financially viable and attractive for sta...
Article
Full-text available
Although our urbanized civilization requires freight transport in order to sustain it, urban freight transport is especially recognized for its unsustainable impacts. To reduce the unsustainable impacts of urban freight transport, many local governments develop policies that focus sometimes more on banning or restricting urban transport than on mak...
Article
Full-text available
Small scale, local demonstrations of which the outcomes are considered to be only appropriate within a specific context occur quite often in the field of city logistics. Various local demonstrations usually show a solution's technical and operational feasibility. These often subsidized demonstrations do not have long-term potential due to the lack...
Article
Full-text available
This paper discusses the developments of city logistics in the CIVITAS initiative. CIVITAS is a large European Commission co-funded program to support sustainable urban mobility. Urban freight logistics is one of eight CIVITAS clusters by which cities aim to improve sustainability in their cities. During the last decade the CIVITAS initiative resul...
Article
Full-text available
This paper presents work carried out in the projects STRAIGHTSOL and SMARTFUSION, both funded within the seventh framework programme of the European Commission. Both projects develop and apply an evaluation framework to assess innovative urban and interurban freight transport solutions. The frameworks will be generic and applicable to any measure w...
Article
Full-text available
Innovative logistics service providers are currently looking for possibilities to introduce electric vehicles for goods distribution. As electrical vehicles still suffer from a limited operation range, the logistical process faces important challenges. In this research we advise on the composition of the electrical vehicle fleet and on the configur...
Article
Full-text available
In this paper, we present a review of city logistics modeling efforts reported in the literature for urban freight analysis. The review framework takes into account the diversity and complexity found in the present-day city logistics practice. Next, it covers the different aspects in the modeling selection process that includes (1) the stakeholders...
Article
Full-text available
Carriers face serious challenges in making their urban freight transport efficient and sustainable. Local authorities claim that many carriers are not innovative and do not cooperate in improving their city logistics operations. There are three solution directions to make urban freight transport more efficient and more sustainable: policy, technolo...
Chapter
Full-text available
The current way of organizing the urban freight transport system is inefficient and generates an unsound basis for sustainable development. Urban freight transport is widely recognized for its unsustainable impacts on the environment. The common perception is that the current urban freight transport system has negative impacts on all three sustaina...
Article
City logistics is one of the causes of today's road congestion in our cities, but at the same time its efficiency is affected by the traffic problems. The driving behaviour and mission strategies used by vans and lorries operating in urban areas usually does not exploit modern infomobility solutions. CityLog, a project co-funded by the European Com...
Article
Full-text available
The Dutch government decided to implement a road pricing system called, ‘paying differently for mobility’. The main idea is that road users have to pay for using the road infrastructure instead of for owning a car. In the future, the price per kilometre will also depend on the time of the day and the location of the travel. Crowded locations and pe...
Article
Full-text available
A new urban consolidation centre, called Binnenstadservice.nl (‘Inner city service’), started business in April 2008 in the Dutch city of Nijmegen. The consolidation centre in Nijmegen differs from initiatives in the past, distinguishing itself from other UCC initiatives by its focus on receivers rather than on carriers. After one year already 98 s...
Article
Full-text available
The objective of this research is to advice the Municipality of The Hague whether, if and under which conditions, the implementation of an Urban Consolidation Centre (UCC) is possible and desirable. To determine factors that caused the success or failure of UCCs in practice, a survey of 6 cases in Europe is conducted. The cases were selected becaus...
Conference Paper
Full-text available
In medium and large cities, the delivery of goods represents a significant contribution to the problems of congestion, lack of parking, pollution and energy consumption. The characteristics of this type of transport are also very different from passenger mobility, even though they are often assimilated, due to the lack of specific tools for estimat...
Article
Time-access regulations and vehicle restrictions are increasingly used, especially in western Europe, to improve social sustainability in urban areas. These regulations considerably affect the distribution process of retail chain organizations as well as the environmental burden. This paper studies the impact of governmental time windows, vehicle r...
Thesis
Full-text available
Although our urbanised civilisation requires freight transport in order to sustain it, urban freight transport is especially recognised for its unsustainable impacts. To reduce the unsustainable impacts of urban freight transport, many local governments develop policies that focus sometimes more on banning or restricting urban freight transport tha...
Article
Full-text available
Local authorities increasingly use time-access regulations to improve social sustainability issues, such as the attractiveness of a city centre, the shopping climate, or to reduce the nuisance caused by urban freight transport. However, these time-windows increase delivery costs and the environmental burden. This paper evaluates five different time...
Article
Full-text available
The interest in city logistics has grown over the years and with that the number of researchers and publications. In this chapter we review all city logistics conference contributions from the first four international conferences using a framework to structure and evaluate the city logistics field. We find eleven city logistics research areas, whic...
Article
Full-text available
Consolidation is the key concept for gaining efficiencies logistics chains and the development of new city distribution centres is a potential way of establishing consolidation. In this paper we investigate how Cost Benefit Analysis (CBA) can play a major role to be supportive in the pre-feasibility of these studies. In order to understand the supp...
Article
Nowadays, urban freight policies often focus on restricting of urban freight transport without taking into account transport efficiency and sustainability issues. Time window regulations, for example, are commonplace in urban environments to increase attractiveness and reduce the negative impacts of urban distribution. However, these restrictions a...
Chapter
Full-text available
Although the interest in urban freight transport is growing, it is commonly seen as an area in which there is, for several reasons, a lack of research, especially if you compare it with the amount of research that deals with passenger transport. The attention of governments especially for urban goods movement has increased over recent years and wit...
Article
Local governments in Western Europe increasingly use city time-access regulations to improve social sustainibility. These regulations significantly influence the distribution process of retail chain organizations. This paper studies the impact of governmental timewindow pressure on retailers’ logistical concept and consequential financial and envir...
Article
Full-text available
Urban freight transport has many sustainable aspects. It contributes to economic vitality and the competitiveness of a region. However, the less socially and environmentally friendly effects such as noise, pollutant emissions, and nuisance, are usually the central theme in designing urban freight transport policies. Restricting policies as time acc...
Chapter
This paper develops a framework for evaluating urban freight transport sustainability initiatives. The purpose of the framework is to identify basic dimensions and classifications for urban freight transport, to structure the urban freight transport field, and to identify critical success factors and barriers for successful urban freight transport...

Network

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Projects

Projects (6)
Archived project
Project
Project, (partly) financed by the Dutch Topsector Logistics (TKI Dinalog and NWO) and answering the call ‘Impulse for Self-organizing Logistics’, called SOLiD (Self-Organizing Logistics in Distribution). The SOLiD project consortium consists of the following project members: TNO (project leader), DPD Netherlands, PrimeVision, TWTG, Thuiswinkel.org, the cities of Utrecht and Amersfoort and the Dutch universities: Delft University of Technology, Eindhoven University of Technology, Erasmus University Rotterdam and University of Groningen.
Project
The Annual Outlook Citylogistics combines data, assumptions and reasoning to elaborate likely paths forward per segment: a view, based on the Dutch situation, about how to achieve the various goals while taking all relevant factors into due account, including economic viability. The purpose of the Outlook is to help structure a complex issue that is currently being debated by numerous stakeholders. The key in structuring a complex discussions is to make the assumptions explicit: if assumptions are changed, the likely paths will change, too. Different views on an outcome usually can be traced back to a few key assumptions. Tracking the developments of these key assumptions in more detail helps to determine the likelihood of a path. The interesting and challenging task ahead is to refine and improve the assumptions and add new data as shared knowledge. After several iterations, the result will be a shared vision on how to accelerate innovations in City Logistics in the coming years.