Hans Mulder

Hans Mulder
Antwerp Management School

PhD

About

110
Publications
79,895
Reads
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600
Citations
Introduction
Hans is Standish European research director and executive professor at the Antwerp Management School. In addition, Hans is lecturer at the Police Academy of the Netherlands. He received his Phd. at Delft University of Technology (Information Systems department), his Master of Science in Business Administration (MScBA) at Nijenrode Business Universiteit in 1994 and his Bachelor of Science in ICT at The Hague University of Professional Education (Informatics) in 1993.
Additional affiliations
January 2013 - January 2014
NOVI Hogeschool
Position
  • Dean
January 2013 - January 2014
Hogeschool Dirksen
Position
  • Professor
July 2012 - December 2014
EXIN & De Associatie
Position
  • Chairman Platform IT universities
Education
January 1995 - April 2006
Delft University of Technology
Field of study
  • Enterprise Engineering
June 1993 - December 1994
Nyenrode Business Universiteit
Field of study
  • General Management
September 1987 - June 1994

Publications

Publications (110)
Book
Het e- book beschrijft Group Support Systemen (GSS) en de rol van de facilitator om meetings meer efficiënt te laten verlopen. De auteurs zetten meer dan 25 jaar GSS in voor diverse toepassingen in uiteenlopende sectoren en schreven daarover in zowel Nederlandstalige als Engelstalige tijdschriften. Dit e-book beschrijft deze ervaringen en toepass...
Preprint
Full-text available
Organizations operate in a socioeconomic context, and alignment with this context is key for business success. The rate of change and impact of these changes on the operating model of the organization appears to be increasing. Major trends are the aftermath of the financial crisis of 2008, the "VUCA" aspects (volatility, uncertainty, complexity, am...
Article
Full-text available
DOOR COVID-19 ZIJN VEEL PROJECTEN UITGESTELD OF GESCHRAPT. DAAR ZOU GEEN RUIMTE VOOR ZIJN DOORDAT IEDEREEN THUISWERKT EN DIT ONLINE WEL ERG MOEILIJK LIJKT. DOOR MET MICROPROJECTEN TE WERKEN IS HET VOLGENS YURI BOBBERT EN HANS MULDER PRIMA MOGELIJK ONLINE GROTE VERANDERINGSPROJECTEN UIT TE VOEREN.
Article
Full-text available
Since its inception in the nineties of the 20th century, the Design and Engineering Methodology for Organisations (DEMO) has evolved in four phases , simply denoted as DEMO-1, DEMO-2, DEMO-3 and DEMO-4. The changes in every phase are based on the various discussions and evaluations, both in practice and in the academic communities. In this paper, w...
Presentation
Full-text available
De hamvraag: hoe kun je efficiënt en effectief het talent van mensen in kaart brengen en de juiste selectie toepassen om de drijfkracht van je organisatie door geschikte drijvende krachten te verhogen in deze tijden van verandering én hoe doe je dat gerichter en beter dan “de ander”?
Conference Paper
Full-text available
Since its inception in the nineties of the 20th century, the Design and Engineering Methodology for Organisations (DEMO) has evolved in four phas- es, simply denoted as DEMO-1, DEMO-2, DEMO-3 and DEMO-4. The changes in every phase are based on the various discussions and evaluations, both in practice and in the academic communities. In this paper,...
Article
Full-text available
This paper is the result of unique and extensive research for identifying the best methods for modernizing mission-critical application software. We have concluded that projects using the principles of what we call “Infinite Flow” (a continuous process, unlike projects that are designed as one-time events with a beginning and an end) achieve superi...
Article
Full-text available
Een belangrijk verschil met projectmatig werken is dat niet langer wordt gestart vanuit functionele problemen, die via unieke projecten resulteren in een onvergelijkbaar systeem qua inhoud en omvang. Dat maakt plaats voor een Flow, waarbij men vertrekt vanuit de constructie van de processen en de kleinst mogelijke software-elementen. Er zijn dan ge...
Book
Dit boek vertrekt van de strategische vraag waarom het blockchainverhaal in het buitenland, en in het bijzonder in Nederland, op meer bijval kan rekenen bij de overheden terwijl de Belgische overheden schijnbaar minder warm lopen voor het onderwerp. Het blikt terug om vervolgens vooruit te gaan. Dit boek is meer dan een inspirerende zoektocht naar...
Chapter
The TAO theory (Τ-theory), or function-construction theory, is a theory about the way subjects (people) perceive the things that surround them. TAO stands for Teleology, Affordance, Ontology. The foundations part starts with an excerpt from Gibson’s theory of affordances. This theory clarifies the being subjective of affordances. Next, the intended...
Chapter
The ALPHA theory, or organisational essence theory, is a theory about the distinction of layers of transactor roles in an organisation, based on the sort of production that transactors bring about: original, informational, or documental. Original production comprises all production acts that result in original new facts. Examples are devising thing...
Chapter
The FI theory is a theory about factual knowledge and about information in general. FI stands for Factual Information. The basis for the FI theory consists of Ogden and Richard’s semiotic triangle and Stamper’s semiotic ladder. They clarify that information is a dyadic notion: it is the inseparable combination of content (the communicated thought)...
Chapter
The case PoliGyn is an exercise in producing the essential model of an enterprise that offers creation of (tangible and intangible) things: producing diagnoses, and performing clinical and sonographic examinations. The CM, PM, and FM are (partially) presented and discussed. Three, basically general, topics are elaborated, because they have a typica...
Chapter
A number of real-life applications of the DEMO methodology are presented, varying in size and impact, and in the industrial area that they concern. The selected applications are: (1) The VISI Standard in Civil Engineering, (2) Getting firm grip on software development, (3) Agile Law Making, (4) Enterprise Transformation, (5) Designing Data Warehous...
Chapter
The DELTA theory, also called EE system theory, is a theory about the construction and operation of systems in general. The realm of systems is divided into three regions: organised simplicity, organised complexity, and unorganised complexity. The definition of a (homogeneous) system is presented as a triple (\( \mathrm{\mathbb{C}},\mathbbm{E},\mat...
Chapter
Full-text available
The notion of Enterprise Ontology as adopted in this book comprises both system ontology (dynamics) and world ontology (statics). By applying the notion, one acquires an understanding of the essence of an enterprise that is comprehensive, coherent, consistent, and concise, thus allowing one to achieve intellectual manageability, which is one of the...
Chapter
In this chapter DEMO (Design and Engineering Methodology for Organisations) is presented, in order to produce the essential model of an enterprise, or in general of a Scope of Interest (which may cover a part of one enterprise or of a network of enterprises). Like every proper methodology, DEMO comprises a Way of Thinking (WoT), a Way of Modelling...
Chapter
Enterprise Engineering is an emerging discipline that takes an engineering perspective on enterprises. It aims to address the problems in organisations that cannot be solved by the traditional organisational sciences. Organisational changes are conceived as situations of (re)design and (re)implementation. The conceptual pillars are Enterprise Ontol...
Chapter
The MU theory or EE model theory is a theory of models and modelling in general, and of conceptual modelling in particular. The foundations part starts with this definition of model: any subject using a system A to obtain knowledge of a system B is using A as a model of B. It conveys clearly the basic understanding of the concept of model as a role...
Chapter
Full-text available
In this chapter, a number of contributions are presented wherein DEMO is used in combination with an existing and well-accepted approach or activity in the broad field of enterprise engineering, all resulting in improving the quality of the other approach or activity. The selected contributions are: (1) DEMO enhanced Agile Software Development, (2)...
Chapter
This chapter sketches a history of the Organisational Sciences along with a history of the ICT Sciences (comprising Computer Science, Software Engineering, Artificial Intelligence, etc.). The first one starts with the famous publication by Frederick Taylor in 1911. The history of the ICT Sciences begins in the late fifties of the last century, with...
Chapter
The OMEGA theory, also called organisational construction theory, is a theory about the modular structures that can be distinguished in organisations. Based on the organisational building block (the transactor role) from the PSI theory, three kinds of coordination structures are identified and discussed: interaction structure, interstriction struct...
Chapter
The case GloLog is an exercise in producing the essential model of an enterprise that offers the transporting and storing of tangible things: goods, containers, ships. The CM, PM, and FM of the GloLog organisation are presented and discussed. Emphasis is put on four topics. The first is the unavoidable need to conceive notions that are not present...
Chapter
The case Pizzeria is an exercise in understanding and applying the full potential of abstracting from realisation and implementation, and thus focusing on the O-organisation of an enterprise. In the course of its existence, the pizzeria passes through three phases. The transition from the first to the second phase leads to a change in the essential...
Chapter
The case Rent-A-Car is an exercise in producing the essential model of an enterprise that offers the usufruct of tangible things: Rent-A-Car is a company that rents cars to customers. By applying the OER method to the narrative case description, one acquires the knowledge to produce the essential model of the enterprise. All four aspect models (CM,...
Chapter
The foundations of the discipline of enterprise engineering (EE), as envisioned by the Ciao Network, consist of the CIAO Paradigm and a number of theories. After the discussion of the paradigm, which has its origins in the communication-centric view on information systems engineering which emerged around 2000, the role of the EE theories and their...
Chapter
The case Fixit is an exercise in understanding and applying the full potential of the complete transaction pattern, including the revocation patterns and the consequent roll-backs of the main business process. The analysis of the case demonstrates and clarifies that the complete transaction pattern covers all ‘exceptional’ situations, which, in cur...
Chapter
The case Library is an exercise in producing the essential model of an enterprise that offers the obtaining of usufruct of tangible things (borrowing books) and the creating of intangible things (starting and ending memberships). By applying the OER method to the narrative case description, the information is achieved on the basis of which the esse...
Chapter
The PSI theory is a theory about the operation of organisations. PSI stands for Performing in Social Interaction. Based on the CIAO (Communication, Information, Action, and Organisation) paradigm, a communication-centric view is taken on the cooperation of people in enterprises, as manifested in business processes. The fundamental notion in underst...
Conference Paper
Full-text available
In this paper we envision a new period of software development called Flow. Flow is a method to manage software development, implementation, and maintenance through a continuous process. The Flow process is a service-oriented method to reduce friction and delays associated with traditional software development methods. Flow also reduces technical d...
Book
Enterprise ontology is one of the conceptual pillars of enterprise engineering, next to enterprise design and enterprise governance, together accomplishing the goals of intellectual manageability, organisational concinnity and social devotion. By revealing the essence of an enterprise’s organisation, enterprise ontology addresses business processes...
Article
Het is 25 jaar CHAOS. Gedurende deze tijd heeft de Standish Group 110.000 projecten onderzocht, talloze workshops uitgevoerd om te komen tot 'de winnende hand' voor projectsucces. Er zijn vijf dingen die je moet doen om de juiste kaarten in handen te hebben voor projectsucces. Ten eerste moet een project klein zijn. Dit betekent zes teamleden (max...
Book
Een bekende uitspraak van de Griekse filosoof Protagoras (490 – 420 v. C) is ‘De mens is de maat van alle dingen.’ Daarmee doelde hij op de relativiteit van waarden. Ook binnen organisaties is er sprake van verschillende belangen en waarden. Met alle aandacht voor technologie blijft de mens vaak onderbelicht. Techniek, processen en structuren kunne...
Article
Full-text available
AVG is een verordening die organisaties verplicht meer grip te krijgen op de persoonsgebonden data binnen een organisatie. Bij het overtreden van deze verordening kan de Autoriteit Persoonsgegevens boetes opleggen die vele malen hoger zijn dan die onder de oude Wet bescherming persoonsgegevens. Het voorkomen van imago-en reputatieschade van een org...
Article
Full-text available
Large and grand IT projects seem to fail worldwide. Several studies researched the indicators of success and failure on a national level, but there is little international comparative research. What if governments could apply international lessons learned when starting their IT projects? We assessed the factors of success of 110 projects in the Net...
Article
Full-text available
Architecture is important to reduce the complexity of organizations and information systems. However, many organizations are faced with the problem that the architecture itself is not transparent. Basic Enterprise Engineering Map (BEEM), provides a universal model for enterprise architecture, which can help to gain insight into the coherence of act...
Chapter
Full-text available
Implementing and maintaining Business Information Security (BIS) is cumbersome. Frameworks and models are used to implement BIS, but these are perceived as complex and hard to maintain. Most companies still use spreadsheets to design, direct and monitor their information security improvement plans. Regulators too use spreadsheets for supervision. T...
Article
Full-text available
Artificiële intelligentie (AI) staat momenteel enorm in de belang- stelling en doet haar intrede in de praktijk, onder andere in het klantcontact. Zorgverzekeraar Zilveren Kruis wil dat doen met de slimme elektronische assistent Zoë en heeft daarmee al een pilot uitgevoerd. Els Van Cleemput, Rikkert van Capelleveen en Hans Mulder beschrijven wat be...
Presentation
Full-text available
This video is an overview of the Project Resolution Benchmark. The video provides information on the benefits, features, functions, the input needed to execute and results. The video also details the research process.
Book
Inzicht in de organisatie, inzicht in technologie, inzicht in de kosten en waarde van informatie en in het bijzonder de communicatie tussen ICT en management: daar gaat dit boek over. Dit boek gaat niet over de realisatie van een ICT-project. Het gaat over het proces dat aan de realisatie voorafgaat. Te veel ICT-projecten eindigen in mineur. De oor...
Article
Lack of shared understanding among stakeholders is a commonly cited drawback in enterprise architecture development. Stakeholders need to have shared understanding of requirements and principles for an enterprise architecture, and the extent to which the resultant architecture addresses their concerns. However, existing approaches for enterprise ar...
Article
Full-text available
This paper reports the findings of an explorative quantitative study on the value of Enterprise Architecture (EA) on IT projects. In this study, we contributed to the research on the value of Enterprise Architecture by providing explorative empirical indications for the effects of Enterprise Architecture on 3076 IT projects in 28 organizations. The...
Preprint
Full-text available
This paper reports the findings of an explorative quantitative study on the value of Enterprise Architecture (EA) on IT projects. In this study, we contributed to the research on the value of Enterprise Architecture by providing explorative empirical indications for the effects of Enterprise Architecture on 3076 IT projects in 28 organizations. The...
Article
Full-text available
Er waart een mediahype rond bitcoins. Over blockchain wordt veel geschreven. Het bedrijfsleven is dermate geïnspireerd, dat het zoekt naar mogelijkheden om blockchain toe te passen binnen één bedrijf: de private blockchain. Maar de praktijk leert, zeggen Arno en Hans Mulder, dat de bedrijfsblockchain niet van vandaag op morgen gerealiseerd kan word...
Conference Paper
Full-text available
This paper reports the findings of a explorative quantative study on the value of Enterprise Architecture (EA) on IT projects. In this study, we contribute to the research on the value of Enterprise Architecture by providing explorative empirical indications for the effects of Enterprise Architecture on 3076 IT projects in 28 organizations. These f...
Conference Paper
This paper presents two thought experiments that consider the potential benefits, concerns, and questions of evolvable software developed using Normalized Systems Theory when applied to the emerging complex, interactive project types known as cyber-physical systems (CPS), socio-technical systems (STS), ultra-large scale systems (ULS), and Complex,...
Conference Paper
Full-text available
This paper proposes research methods for designing and engineering a Business Information Security (BIS) artefact. Defining research methods to establish artefact functions (e.g. dash-boarding, risk register) that reflect the parameters of control for Board of Directors, is the main motivation for this research paper. The ultimate goal is to engine...
Poster
Full-text available
This paper presents two thought experiments that consider the potential benefits, concerns, and questions of evolvable software developed using Normalized Systems Theory when applied to the emerging complex, interactive project types known as cyber-physical systems (CPS), socio-technical systems (STS), ultra-large scale systems (ULS), and Complex,...
Book
Full-text available
Jonge Jongens is een boek over ondernemen, pionieren, falen, overeind komen en samenwerken. Het is tegelijk een boek ter ere van de vijfenzeventigste verjaardag van Theo Mulder. De start van Theo’s avontuur in de automatisering begon in 1963, toen hij werkzaam was als rekenaar van afkoopwaardes van begrafenispolissen en door zijn werkgever, de Olve...
Article
Full-text available
PRODUCTIVITEITSFACTOREN ONTWIKKELEN ZICH IN DE MEESTE INDUSTRIEËN OP EEN MANIER WAARBIJ HET PRODUCE-REN VAN EEN EXTRA PRODUCT STEEDS MINDER KOST. De meerkosten voor een extra product in een productielijn nemen dus af. Het bouwen van de duizendste auto is daarmee goedkoper dan het eerste exemplaar. Voor softwareprojecten geldt deze productiviteits...
Article
GSS can support bringing more insights to business information security viewpoints, eliciting the right level of urgency and collecting the evidence during the meeting. This substantiates a smart decision-making process. By achieving a mutual level of knowledge, directors and managers are able to strip away the jargon of the security professionals...
Conference Paper
Full-text available
The Standish Group started in 1985 in the business of IT market forecasts and predictions using Artificial Intelligence and cased-based reasoning technology. In 1994, we turned to predicting project outcomes, improving software development, and building a world-class database. Standish's cumulative research encompasses 22 years of data on why proje...
Conference Paper
Full-text available
The successes of large-scale transaction applications and systems have been an important driver of the digital world over the past decades. But their development and particularly their maintenance remain challenging, with development requiring huge amounts of resources and a lack of evolvability resulting in most large organizations having a substa...
Conference Paper
Full-text available
The Standish Group has been formally researching the causes of software project success and failure since 1994 [1]. Prior to this date very little research was done and the problems of software project failure were hidden due to lack of transparency. 1 Standish's cumulative research encompasses 22 years of data on why projects succeed or fail, repr...
Article
Full-text available
tools Bewezen impact op effectiviteit van samenwerken, maar GSS wordt niet op grote schaal gebruikt Samenwerken moet effectiever en efficiënter De fata morgana van Group Support Systemen wat cognitief zeer intensief is. Bovendien is er het taakinterruptieprobleem, eigen denkstappen verenigen met die van anderen, en het switchen tussen taken en pers...
Article
Full-text available
tools Bewezen impact op effectiviteit van samenwerken, maar GSS wordt niet op grote schaal gebruikt Samenwerken moet effectiever en efficiënter De fata morgana van Group Support Systemen wat cognitief zeer intensief is. Bovendien is er het taakinterruptieprobleem, eigen denkstappen verenigen met die van anderen, en het switchen tussen taken en pers...
Article
Besluitvorming tijdens vergaderingen is een ongrijpbaar fenomeen. Zo definieerde Thomas Kayser vergaderingen als “a gathering where people speak up, say nothing, and then all disagree”. Effectiviteit van vergaderingen is wereldwijd veel beschreven. Onder andere het gebrek aan zogenaamd “evidence trailing”. Dit herleiden wie, wanneer en waarom een b...
Article
Full-text available
34 35 NUMMER 5-JUNI/JULI 2015 Dat grote IT-projecten binnen de overheid veelvuldig falen is niet nieuw. Wel krijgen we de oorzaken van dat falen steeds beter in kaart. Analyse van een veelheid aan projecten in binnen en buitenland leert dat er wel degelijk handvatten zijn om de slaagkans van een IT-project realistisch in te schatten. Daarnaast is...
Technical Report
Full-text available
Recently the announcement of the “conclusions and recommendations of the Dutch temporary committee on government ICT projects” revealed an inconvenient truth: The investment in ICT projects has not produced the useful and valuable results expected. On the contrary, the reality is far from what was expected, leading the committee to refer to failure...
Technical Report
Full-text available
Emotional maturity involves having an ecosystem that supports the skills to be self-aware, socially aware, self-managed, and able to manage relationships. These are all important skills for a healthy project ecosystem. To fully exploit these skills, project leaders, executives, and all stakeholders need to know how to deal with the frailties of hum...
Technical Report
Full-text available
SMALL PROJECTS: deliver big value. A small project has between six and eight team members, lasts no longer than six months, and costs no more than $1 million in normalized labor. Small projects have a higher than average value rating because the size constraint limits the functions and features to the most important and valuable. Large or larger p...
Technical Report
Full-text available
Modernization in Place is to modernize an application or system while it is fully functional and being used by the organization and its customers. While this might sound like you’re trying to replace a jet engine in flight, Modernization in Place is hardly that difficult or dangerous. It might also seem like you would need lots of planning and anal...
Technical Report
Full-text available
Recently the announcement of the "conclusions and recommendations of the Dutch temporary committee on government ICT projects" revealed an inconvenient truth: The investment in ICT projects has not produced the useful and valuable results expected. On the contrary, the reality is far from what was expected, leading the committee to refer to failure...
Technical Report
Full-text available
In many of the latest Standish Group reports we discuss the merits and benefits of small, lean projects. These projects deliver impactful results. We also look at projects that are the polar opposite-feature-fat projects that frequently don't deliver the desired results, or simply fail. "Fat" tools can also suffer from the same problems as "fat" pr...
Technical Report
Full-text available
You want your projects to be more successful, with higher value and greater customer satisfaction. For the last 20 years we have published the key Factors of Success. For the last 20 years we have also published the results of IT project performance. During that time period the results have been mixed. Some areas have improved while in other areas...
Technical Report
Full-text available
Pablo Picasso once said, "Action is the foundational key to all success." The purpose of this research note is to consider the true cost of a project. This research note also updates the original 2012 The True Cost of a Project white paper. For this report we examine the cost of two similar projects in the Standish database undertaken in two very d...
Article
Full-text available
VISI is een ISO-standaard voor communicatie in de bouwsector. Na afronding van projecten blijft de procesinformatie beschikbaar in VISI-archieven. Een schat aan informatie! Hoe pas je process mining hierop toe? Linda Terlouw en Hans Mulder Process mining van VISI-archieven voor verbetering coördinatie tussen bouworganisaties i process mining Schatg...
Article
Full-text available
In a follow-up to our Double Dog Dare post, we are comparing small projects to bicycle rides. Many projects are naturally small. In many parts of the world people commonly ride bicycles for transportation. In other parts of the world it takes a little more effort to encourage and make bicycles safe for transportation. For example, Holland has built...
Conference Paper
Full-text available
Bij het begrip ‘Business Case’ wordt vaak gedacht aan het document dat nodig is voor een projectaanvraag met gedegen argumentatie van kosten, doorlooptijd en deliverables. In de praktijk blijkt het moeilijk om de toegevoegde waarde vooraf te bepalen en ontbreekt dit onderdeel vaak in de business case. Tevens blijkt uit onderzoek (Maes, De Haes, & V...
Article
The ecological impact of a (set of) Information Technology hardware asset(s) over its life cycle is defined by the ecological impact of the phases of its lifecycle, ranging from design and production over deployment, use, maintenance and retirement to end-of-life processing. Related to the phases of deployment, maintenance and retirement, the Infor...
Technical Report
Full-text available
“There are only two types of project estimate, lucky and lousy” (Jim Johnson). The project budget relies on the skill of the estimator and negotiations with the project sponsor; and it is ultimately dictated by the financial department. Our research shows that less than 40% of organizations are skilled at estimating project costs. The project sched...
Technical Report
Full-text available
Software bugs are far more prevalent than hardware errors. In fact, software failures account for more downtime costs than hardware failures by a ratio of more than 3-to-1. It is also true that software bugs account for far more actual downtime than hardware failures. Yet many companies spend a great deal of money and time on hardware quality, but...
Technical Report
Full-text available
The original Big Bang theory is the prevailing cosmological model that describes the early development of the universe. A Big Bang theory for software and information technology projects is that everything needs to come together at once to have a working solution that is universal to all stakeholders. The major attribute of a Big Bang is that all f...
Article
Full-text available
A century ago, Taylor published a landmark in the organisational sciences: his Principles of Scientific Management. Many researchers have elaborated on Taylors principles, or have been influenced otherwise. The authors of the current paper evaluate a century of enterprise development, and conclude that a paradigm shift is needed for dealing adequat...
Article
Full-text available
In het themanummer onderwijs van Informatie van maart vorig jaar stond in het artikel 'Ontstaan en ontwikkeling van niet-bekostigd ICT-onder-wijs' dat het de Nederlandse ICT-wereld al enkele jaren ontbreekt aan een nationaal platform voor leerplanontwikkeling voor het niet-bekostigd ICT-onderwijs. De gevolgen daarvan zijn ernstig, want het leidt to...
Conference Paper
Full-text available
This paper describes the application of Group Support Systems (GSS) in the field of Business Information Security Governance (BISG). The focus is on longitudinal small team collaboration -- for instance within Boards of Directors (BoD) and groups of experts -- with large amounts of items. Apart from this focus on small groups, there is an operation...
Article
Full-text available
In this paper we discuss background considerations, domain properties, and some design principles for collaborative modeling environments combining the Business Rule Management approach and the Collaborative Modeling approach. The context focused on is that of translating law texts to operational processes and systems for implementing those laws in...
Article
Full-text available
Conclusies uit grootschalig statistisch markt-onderzoek Waarom grote ICT-projecten vaak mislukken Samenvatting Waarom is slechts zeven procent van zeer grote ICT-projecten een succes? Uit grootschalig statistisch marktonderzoek zijn waardevolle conclusies te trekken. De grootste complexiteitsfactor is de omvang van een project. Met behulp van een c...
Article
Full-text available
In Vlaanderen is er een lange traditie van academisch postinitieel onderwijs binnen de businessschools. Dit postinitieel onderwijs is gebaseerd op de evoluties geïnitieerd door de Bolognaverklaring en wordt erkend door lokale en internationale kwaliteits- en accreditatieorganen. Ook het postinitieel IT-managementonderwijs is binnen dit kader aan de...
Article
Full-text available
Sinds AMBI niet meer bestaat, ontbreekt het de Nederlandse ICT-sector aan een richtinggevend, onafhankelijk en landelijk exameninstituut voor informatici. Het is voor studenten en werkgevers lastig om het ondoorzichtige onderwijsaanbod, de kwaliteit daarvan en de toegevoegde waarde te doorgronden. Daarom is het van belang dat niet-bekostigde NVAO-...
Conference Paper
Full-text available
This paper investigates whether Enterprise Ontology is instrumental in modelling global IT Service Management processes to enable the quantitative minimization of their ecological impact. These processes can become extremely complex, especially in global operational environments. This complexity is due to several factors, such as the numbers of inv...
Chapter
Full-text available
In 2011 en 2012 organiseerde het managementteam van de stad Antwerpen een driedaagse voor haar middenkader. Het originele concept werd in eigen beheer bedacht en gerealiseerd. Dit boek is een multimediaal verslag: met de QR-codes kan je beeld en geluid binnenhalen. Dit boek is tevens een herinnering voor diegenen die erbij waren. Voor diegenen die...
Technical Report
Full-text available
In this research paper we cover the true cost of a project. We compare a model project budget against the true cost, which includes hidden costs. Not accounting for hidden costs skews the value and return on investment of projects. In order to mitigate the budget versus true cost we show how to use our OptiMix solution to increase value and reduce...
Chapter
Most information security methodologies are aimed at large enterprise organizations with a top-down structure, while relatively smaller organizations have insufficient knowledge to adopt this methodology. Most of the frameworks used by enterprises focus on high-level policy-making and the overwhelming amount of controls might suffocate practitioner...
Article
Full-text available
Architectuur is een belangrijk middel om de complexiteit van de organisatie en van informatiesystemen te reduceren en beheersen. Veel organisaties kampen echter met het probleem dat de architectuur zelf niet inzichtelijk is, als complex wordt ervaren en weinig toegevoegde waarde lijkt te hebben. Basic Enter prise Engineering Map (BEEM), een univers...
Chapter
Full-text available
Het lectoraat Criminaliteitsbeheersing & Recherchekunde verbindt wetenschap, politie- praktijk en politieonderwijs op het gebied van criminaliteit. Het lectoraat doet onderzoek naar de manier waarop die rechercheprofessie kan worden verbeterd, en ontwikkelt instru- menten die het beheersen c.q. bestrijden van criminaliteit e ectiever maken. Het lec...
Article
Full-text available
Most information security methodologies are aimed at large enterprise organizations with a top-down structure, while relatively smaller organizations have insufficient knowledge to adopt this methodology. Most of the frameworks used by enterprises focus on high-level policy-making and the overwhelming amount of controls might suffocate practitioner...
Technical Report
Full-text available
CASE STUDY The organization was concerned with both long-term and short-term gain and reduced risk, both for business and technology. Cost was a concern, but not an overriding one. Politics took center stage. There were three distinct camps: new development, package, and modernization. All three camps had hardened and seasoned political constituent...
Book
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De eerste druk van Eenvoud in Complexiteit verscheen in 2006. In het boek wordt een beeld geschetst van de ontwikkeling van de automatisering in de laatste vijftig jaar. Mede door het gebruik van het boek in het onderwijs kunnen we de inhoud en conclusie nu in enkele woorden samenvatten: De ontwikkeling van automatisering bestaat uit een reeks van...
Conference Paper
Recently, business processes are receiving more attention as process-centric representations of an enterprise. This paper focuses on the Business Process Modeling Notation (BPMN), that is becoming an industry standard. However, BPMN has some drawbacks such as the lack of formal semantics, limited potential for verification, and ambiguous descriptio...
Article
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Despite offering several promising concepts, the Language/Action Perspective (LAP) is still not in the mainstream of Information Systems Development (ISD). With use of a comparative evaluation of LAP theory and DEMO theory, the implication of DEMO's reflection upon LAP is determined. The paper concludes by outlining an agenda for further research i...
Book
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This book describes a ten-year research period oriented toward the design of organizations by means of ‘Design & Engineering Methodology for Organizations’ (DEMO). The study and the book have been assigned the name ‘Rapid Enterprise Design’, and cover the rapid design of an organization’s business functions, business processes, structure, and infor...