Hamed Taherdoost

Hamed Taherdoost
University Canada West

PhD

About

122
Publications
2,350,759
Reads
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3,031
Citations
Introduction
I am faculty member of University Canada West. I hold PhD of Computer Science and Master of Information Security from Universiti Teknologi Malaysia. I have authored over 160 refereed research papers in peer-reviewed international journals and conference proceedings, as well as ten book chapters and eight books in the field of MIS, Technology Management and Research Methodology.
Additional affiliations
July 2016 - December 2019
Hamta Group
Position
  • CEO
Education
April 2011 - February 2017
Universiti Teknologi Malaysia
Field of study
  • Computer Science
May 2007 - August 2009
Universiti Teknologi Malaysia
Field of study
  • Information Security

Publications

Publications (122)
Article
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It is significant to identify and evaluate sources in a research study to ensure their credibility to be used in an academic research paper. Each source should be evaluated in terms of being related to the research question and covering research objectives. However, despite the importance of source selection as one of the initial steps in conductin...
Article
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Discussion is mainly the section in a research paper that makes the readers understand the exact meaning of the results achieved in a study by exploring the significant points of the research, its implications in different areas of the study, and the improvements that the study can make for future developments. However, it is commonly challenging f...
Article
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Customer service is the act of supporting customers of a business that can break a business or generate profit in the competitive environment with growing customers’ expectations. Regarding the critical role of customer service to differentiate between businesses, it is considered as one of the top considerations in businesses. However, there is a...
Article
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The internet as a rich source of information has turned into one of the global necessities. It has provided new opportunities for shopping, entertaining, learning, and social interaction for individuals of all age groups. As of January 2021, 4.66 billion active internet users have been recognized. It means that 59.5 percent of the population is usi...
Article
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A questionnaire is an important instrument in a research study to help the researcher collect relevant data regarding the research topic. It is significant to ensure that the design of the questionnaire is arranged to minimize errors. However, researchers commonly face challenges in designing an effective questionnaire including its content, appear...
Article
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There are different ways to examine and explain a study and its findings based on using numbers as a measure, a descriptive style, or a mixture of both. These three research approaches are quantitative, qualitative, and mixed methods that are commonly used by researchers in various research studies. However, with many options regarding the research...
Article
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Blockchain is a promising breakthrough technology that is highly applicable in manifold sectors. The adoption of blockchain technology is accompanied by a range of issues and challenges that make its implementation complicated. To facilitate the successful implementation of blockchain technology, several blockchain adoption frameworks have been dev...
Article
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Interviews are one of the most promising ways of collecting qualitative data through establishment of a communication between researcher and the interviewee. Researcher in a face to face, phone or online conversation tries to understand and explore respondents' opinions and behavior in a specific subject. Despite the significant importance of inter...
Article
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Businesses are bombarded with great deals of risks, vulnerabilities, and unforeseen business interruptions in their lifetime, which negatively affect their productivity and sustainability within the market. Such risks require a risk management system to identify risks and risk factors and propose approaches to eliminate or reduce them. Risk managem...
Article
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Nowadays, most business communications and transactions are conducted via Computer Mediated Communication (CMC) and as email is the most familiar type of CMC. In reality email communication plays a vital role in establishing and maintaining business relationships, both within a company and with external contacts. This study investigates features of...
Poster
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Dear Colleagues, Recent advancements in digital technologies that are the substantial infrastructure of every business are also considered a cause of concern for many business owners and decision-makers. These massive shifts in technology and its applications that are aligned with tremendous impacts on the quality of our lives are not free from i...
Article
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This paper presents an empirical analysis of significant features of the e-service satisfaction model (ESM) as an important element of a sharing economy. Customer satisfaction is regarded as one determining factor in the success of businesses. Therefore, customer satisfaction is considered one of the most critical features that determine the succes...
Article
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Crime analysis is one of the important activities in information security agencies. They collect the crimes data with appropriate procedures and tools from the Web. The main challenge which many of these agencies are facing is to have an efficient and accurate analysis of the increasing rate of crime information. The cybercrime information presente...
Article
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This review provided a systematic overview of the questionnaire-related dengue studies conducted in Malaysia and evaluated their reliability and validity used in the questionnaires. An extensive literature search was conducted using various electronic databases, including PubMed, EMBASE, Medline, and ScienceDirect. Systematic reviews and meta-analy...
Article
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A SWOT analysis evaluates the internal strengths and weaknesses and external opportunities and threats in an organization's environment. This effective framework is used in planning and managing the organizational resources to achieve certain goals in a specific period of time. The objective of a SWOT analysis is to use the knowledge an organizatio...
Article
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The main aim of any organization is to sustain competitive advantage and considered to be effective between the demands of various stakeholders and the needs of the employees. Based on the previous studies in related field, it has been demonstrated that an appropriate leadership style can influence the success and the economic growth of both the or...
Article
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Organization theory cannot be considering just an academic subject; it is a primary necessary for good leadership. The organizational leadership theories concentrated interaction, or influence of leadership on the development of effective organizations. This article reviews existing literature on organizational theories of leadership including: Hum...
Article
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Productivity of university members has been defined in different forms; however, no specific definition is presented to evaluate factors that determine the productivity of university members. This study intends to provide a certain definition for the productivity of university members including five major constructs that impact productivity and emp...
Article
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One of the main stages in a research study is data collection that enables the researcher to find answers to research questions. Data collection is the process of collecting data aiming to gain insights regarding the research topic. There are different types of data and different data collection methods accordingly. However, it may be challenging f...
Article
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The global prevalence of the Internet has encouraged many businesses to shift their operations to e-commerce platforms. Today, most of the businesses are performing on their e-commerce platforms as well as keeping on their physical presence, or they are following plans to run online in the near future. It is evident that a great number of e-commerc...
Article
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This article is concentrated to define data analysis and the concept of data preparation. Then, the data analysis methods will be discussed. For doing so, the first six main categories are described briefly. Then, the statistical tools of the most commonly used methods including descriptive, explanatory, and inferential analyses are investigated in...
Chapter
E-service quality is known as a critical factor for successful implementation and decent performance of any business in electronic environment. Although many researches have been carried out in the field of service quality, there is a clear need for a theoretical model that integrates all aspects of e-service quality. This chapter responded to this...
Chapter
Today's advanced development in information technology and communication (ICT) has led to customer digital satisfaction being highly recognized as an important aspect of online business activities and considered a key determinant for successful electronic service (e-service). This introduces a new requirement to measure customer digital satisfactio...
Chapter
Internet has become an important tool to deliver products, information, and services. Thus, customer satisfaction is increasingly recognized as a significant aspect of online business activities and is considered as a key determinant for successful digital services. Furthermore, since keeping current customers is more profitable than acquiring new...
Chapter
Small and medium enterprises (SMEs) play an important role in the economic development of a country. On the other hand, one of the main factors that leads to organizational success is leadership effectiveness. In addition, many researchers argue that leadership effectiveness can improve organizational performance. Therefore, in order to contribute...
Article
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One of the important research tool is questionnaire. Decision makers and researchers across all academic and industry sectors conduct surveys and questionnaires to uncover answers to specific, significant questions. In fact, questionnaires and surveys can be an effective tools for data collection required for research and evaluation. In order to de...
Article
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It is significant to note that user acceptance and confidence are crucial for further development of any new technology [1, 2]. Businesses have facilitated or planning to facilitate their business platform to increase personnel efficiency, marketing improvement, cost reduction and increase profitability. Therefore, recognition the needs and accepta...
Article
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Supplier selection is the process by which firms identify, evaluate, and contract with suppliers. The supplier selection process deploys an enormous amount of a firm’s financial resources and plays crucial role for the success of any organization. The main objective of supplier selection process is to reduce purchase risk, maximize overall value to...
Article
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In order to understand the economic development goals, SMEs play an important and potential role. In Malaysia, after the establishment of the National SME Development Council (NSDC) in 2004, the importance of SMEs as the main engine growth of the country’s economy was recognized. The contribution of SMEs to the country growth and economy developmen...
Article
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Globalization and technological changes are now creating challenges for manufacturing companies. The latest technological developments in the manufacturing industry have forced companies to change from traditional manufacturing systems to advanced manufacturing technology systems. These changes have led manufacturing companies to adapt Fit Manufact...
Article
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Manufacturing sector is an essential ingredient to accelerate economic growth of the country. Recent advancements in globalization and technology affect manufacturing systems. By applying manufacturing strategies, manufacturing sector is strategizing to enhance their business performance. Thus the integration of manufacturing strategies is vital to...
Article
With remarkable growth of ICT development and the Internet popularity, the widespread use of the electronic service is becoming inevitable. Furthermore, as the user adoption plays an important role for successful and effective implementation of any project, thus, there is a need to assess user acceptance of the e-service technology. This research d...
Article
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Recognition the needs and acceptance of individuals is the beginning stage of any businesses and this understanding would be helpful to find the way of future development, thus academicians are interested to realize the factors that drive users’ acceptance or rejection of technologies. A number of models and frameworks have been developed to explai...
Article
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Recently, smart card technology is used in a large variety of applications in many industries. Because of its personal security features such as access control, ability to perform multiple functions and also the capability to upgrade, it could be used as a multi-function card in the university environment. It is important to note that students’ acc...
Article
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According to the leadership's researchers, effective leadership is a key analyst of organizational success or failure while examining the factors that lead to organizational success [1]. The undeniable question is, do leadership or leaders and effective leadership matter and positively effect on organizational outcomes? Based on [2] argument, the e...
Article
Purpose Security has been a critical matter in the development of electronic services. The purpose of this research is to develop a new model to help e-service practitioners and researchers in the evaluation of e-service security and its effect on quality and intention to use e-services. Design/methodology/approach According to the literature, 1...
Article
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The sample size is a significant feature of any empirical study in which the goal is to make inferences about a population from a sample. In order to generalize from a random sample and avoid sampling errors or biases, a random sample needs to be of adequate size. This study presents a summary of how to calculate the survey sample size in social re...
Article
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Analytical Hierarchy Process is one of the most inclusive system which is considered to make decisions with multiple criteria because this method gives to formulate the problem as a hierarchical and believe a mixture of quantitative and qualitative criteria as well. This paper summarizes the process of conducting Analytical Hierarchy Process (AHP).
Article
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There is empirical evidence that project sphere has not been valued appropriately in many organizations because it seems certain that the company's projects are not unified and consequently spread across several other spheres. However, it is necessary to know how the concept of project and the project management concomitantly are made manifest in i...
Article
Full-text available
Today most business communications and transactions are conducted via Computer Mediated Communication (CMC) and email is the most familiar type of CMC. In fact, email plays a crucial role in establishing and maintaining business relationships, both within a company and with external contacts. This study investigates organizational culture and its e...
Article
Risks stemming from software projects were extensively studied. However, software project risk management has rarely researched organizational risks within multi-cultural and multi-ethnical atmospheres. The fact of the matter is that problems occur when the stakeholders’ cultural and ethnical aspects are not addressed, especially in multi-cultural,...
Article
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As a source of employment, economic dynamism, competition and innovation The contribution of SME's to the economic development of a country is significant. They are established in a wider geographical area than large companies, even in the rural areas. Therefore, they play a major role for improving income distribution. This article is an overview...
Article
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Nowadays, the increasing use of modern information and communication technologies is one of the characteristics of today's society. E-services as computer applications are being developed to provide efficient access to services, electronically. The increasing use of e-services has raised the need to understand e-service applications and their usage...
Article
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During the early of the twentieth century attention in leadership area increased. Leadership is considering as one of the greatest discussed and argued topics in the social sciences. Early leadership theories considered on the behaviors and features of successful leaders. This article reviews existing literature on early leadership theories includi...
Article
Full-text available
The main aim of any organization is to sustain competitive advantage and considered to be effective between the demands of various stakeholders and the needs of the employees. Based on the previous studies in related field, it has been demonstrated that an appropriate leadership style can influence the success and the economic growth of both the or...
Article
Full-text available
Nowadays, the purpose of any organizations is to survive and maintain its entity by improving their performance. Organizations must always increase their performance to be highly competitive in markets. Nowadays, ethical leadership and leadership effectiveness are two of the significant motivations for improving an organizational performance. There...
Article
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One of the important research tool is questionnaire. In order to develop a survey/questionnaire, first the researcher should decide how the data is measured to collect. Scaling is the branch of measurement that involves the construction of an instrument. There are a number of factors that should be considered to choose an appropriate scaling method...
Article
Full-text available
Businesses and researchers across all industries conduct surveys to uncover answers to specific, important questions. In fact, questionnaires and surveys can be an effective tools for data collection required research and evaluation The challenge is how to design and create an effective survey/questionnaire that accomplishes its purpose. This study...
Article
Full-text available
Businesses and researchers across all industries conduct surveys to uncover answers to specific, important questions. In fact, questionnaires and surveys can be an effective tools for data collection required research and evaluation The challenge is how to design and create an effective survey/questionnaire that accomplishes its purpose. This study...
Article
Full-text available
Questionnaire is one of the most widely used tools to collect data in especially social science research. The main objective of questionnaire in research is to obtain relevant information in most reliable and valid manner. Thus the accuracy and consistency of survey/questionnaire forms a significant aspect of research methodology which are known as...
Article
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In order to answer the research questions, it is doubtful that researcher should be able to collect data from all cases. Thus, there is a need to select a sample. This paper presents the steps to go through to conduct sampling. Furthermore, as there are different types of sampling techniques/methods, researcher needs to understand the differences t...
Article
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Recent growth in information technology has set the pace for an electronic revolution leading to emergence of electronic services. Business to consumer e-service assists organizations to decrease costs, speed up delivery time and serve more customers. Therefore, many enterprises have already moved or planning to move their services and goods to the...
Article
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Increasing the competition between organizations in the field of productions and services leads them to use the samples and patterns to assess their activities and performance. Appearing this kind of needs and inefficiency of measuring systems with traditional activities assessment causes to create new models of activities assessment in organizatio...
Article
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Recently, in most of the countries smart card technology are used in many applications such as banking, transportation, telecommunication, internet security, loyalty and many other industries. Although smart cards are being used in a number of ways around the world, particularly in Western Europe and East Asia that are progressive in their adoption...
Article
In the current growth of information technology, the last decades have brought smart card as an ideal device for any transaction such as healthcare, telecommunication, banking, and many other applications. Smart card provides better possibilities for security, customization and improved services for users. Understanding the factors that influence u...
Research
it has been published in wseas international conference, Mathematical and Computational Methods in Electrical Engineering
Conference Paper
Full-text available
Project managers usually pave the way toward achieving the project success. However, some projects completed either successfully or not, or may be left unfinished. Central to debate on the importance of the project management success and failure factors is the question of to what extent lesson learned from real life projects can help project manger...
Conference Paper
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Previous studies demonstrated that the various single and multiple genetic variations are associated with intermediate or behavioral phenotypes, which lead to different emotional decision-making and subsequently different susceptibility to framing effect. Researchers in many prior literatures were focused mainly on identification of the 5-HTTLPR-va...
Conference Paper
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This paper provides a systematic and plastic guideline for identifying, classifying, and evaluating of either potential or active risk factors in project management concept. It concludes that risk management is essential to project-oriented activities in minimizing losses and enhancing project performance through integrated risk management and cond...
Conference Paper
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Framing effect is observed when representation of options in different terms of gains (positive frame) or losses (negative frame) provokes systematically different choices or decisions. Several theories were identified by empirical studies and explained the framing effect, which afterwards been categorized into four models of formal, cognitive, mot...
Conference Paper
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With increasing pressure on user and market perspectives importance to play a crucial role in the Information Technology (IT) projects success, this study investigates based on theoretical reviews, how the concept of user acceptance, expectation, and finally marketing perspective are made manifest within the context of demand-oriented markets. Comp...
Conference Paper
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There is empirical evidence that information technology projects are exposed to multiple sources of risks because it seems certain that the IT projects are considered as agile, technical and complex projects. However, it is necessary to know why majority of IT projects fail and what the perceived success/failure factors are and to what extent the r...
Article
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The present research recommended balanced scorecard (BSC) framework to appraise the performance of the universities. As the original model of balanced scorecard has four perspectives in order to implement BSC in present research the same model with " financial perspective " , " customer " , " internal process " and " learning and growth " is used a...
Article
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Due to the fast growth of Information Communication Technologies, many traditional services already moved to the electronic environments. In order to achieve the success in implementation of e-services, service providers need to pay attention to customers' needs and concerns. One of the biggest concerns of electronic service users is security; ther...
Article
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Projects failure may negatively affect the whole implementing enterprise and there is empirical evidence that failure is a persistent trauma within project-oriented organizations. However, it is necessary to know why majority of IT projects fail and what the perceived success/failure factors are and to what extent the risk management concept is of...
Article
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The term service has several meanings depending on the field of expertise and the viewpoint it is considered from. Although the exportation of services is not new the degree to which information and communications technologies are facilitating the rapid acceleration of service exportation are new. Today, trade in services is one of the hot issues o...
Article
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The value of operation assessment has been specified for organizations and it plays a vital role in most of the organizations. Complexity and frailty of decision making in business makes Strategic management imperative. On the other hand, key operational factors are fiscal and non-fiscal measurement criteria used to identify goal's quality and refl...
Article
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Nowadays, Higher Education is bearing significant alters. These alters are in replying to diversity factors; the expansion of information and communication technologies, globalization, internationalization and regionalization, progress network society, developing information society, socio-cultural orientations and demographical orientations. The m...
Conference Paper
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Rapid developments in information communication and technology have set the pace for an electronic revolution leading to emergence of electronic services. Although, the pace with which electronic services are made available and accepted is lower than planned or expected. Therefore, it has been indicated that certain barriers exist which hinder the...
Article
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The immense growth of Information and Communication Technology in past few years has seen the emergence of movement from Traditional Service to Web-based Service. One of the main obstacles in front of this movement is the security concern of users which will results in rejection of Web-base service usage. This research is going to evaluate the secu...
Article
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This study attempts to investigate structure of email discourse in a selected business context in an Iranian organization. The data of this study consist of a corpus of email messages (N=112) which are exchanged among members of a selected Iranian organization. The study examines structure of email messages by draw on the DeVito's categories of con...
Article
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Marketing is a societal process, which discerns consumer's wants, focusing on a product or service to fulfill those wants, attempting to mould the consumers toward the products or services offered. With change in time, marketing also affected positively with advance technology. E-marketing have added thrill in marketing professionals. This paper ai...
Article
During the growth of information technology (IT), we can define smart cards as an ideal device for any transaction such as e-commerce, banking, telecommunication, transportation and numerous other technologies. According to users? security and customization, smart card enhanced the quality of services. Identify aspects that affect the use of smart...
Conference Paper
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Traditionally, electronic services have been considered in two domains, using information technology for interaction and the actual service deliver via the electronic channels. Newly, three constructs have been identified, namely, transform, informate and automate. Based on these concepts, the e-service applications are classified and then the usag...
Conference Paper
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At the recent development in the application of Information Communication Technologies (ICT), Internet has been at the forefront. Since, people have been becoming more interested in the Internet and Electronic Businesses (e-business), a growing number of organizations have been already entered or planning to move into e-business. In e-business envi...
Conference Paper
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Recently the gap between technology and peoples' mental power notably shrinks. The available computer and information resources, software and assorted output devices have enlightened many unethical activities, privacy invasion and illegal purposes. Computer and information ethics are viewed as one of the leading areas of concern and interest by sch...
Conference Paper
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Due to the rapid development of information technology, many firms have already or plan to move from traditional service to electronic environment. One of the important factor issues which need to be considered is the user acceptance of e-service technology. In order to evaluate the adoption of web based information technology, it is vital to relea...
Article
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The purpose of this study is to propose a framework and implement High-level architecture of a scalable universal crawler to maintenance the reliability gap and present the evaluation process of forensic data analysis criminal suspects. In Law enforcement agencies, criminal web data provide appropriate and anonymous information. Pieces of informati...
Article
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Criminal web data always offer novel and useful knowledge and information for Law administration. The used digital data in legal assessments are involved parts of information about the accused' social networks. Thus, evaluation of these parts of information is challenging. Therefore, an investigator has to pull out the appropriate information from...
Article
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Nowadays, many traditional services have been moved or planning to move to the electronic environment. As a result of this movement enterprises need to realize the users' motivations regarding the electronic service applications. Electronic services have been classified on two dimensions, the degree of digitization and the ability for co-creation i...
Article
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Higher education has vital role for developing human resource in the economic and development growth of countries. Thus, in order to gain the better future, containing strategic planning is essential. On the other hand, over the past decades, the number of universities has been increased; therefore the international competition highlights the impor...