Hairul Nizam Ismail

Hairul Nizam Ismail
Universiti Teknologi Malaysia | UTM · Center for Innovative Planning and Development UTM

B Urban & Regional Planning; MSc Tourism Planning; PhD in Tourism

About

99
Publications
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Introduction
Hairul Nizam Ismail currently works at the Center for Innovative Planning and Development, Universiti Teknologi Malaysia. Hairul does research in Quantitative Social Research and Qualitative Social Research.

Publications

Publications (99)
Chapter
Family businesses, especially small- and medium-sized businesses, are key in the tourism and hospitality sector. These businesses have a predominant role in supplying commercial activity to meet tourist needs.
Article
This paper reviews the literature on distance decay in urban and rural tourism. Through a systematic literature review, this paper aims to understand the current state of knowledge regarding distance decay in tourism including (1) reveal the main topics and domains, (2) variables applied in past studies, while simultaneously distinguishing them in...
Article
Purpose This paper aims to capture real-time images of tourists during their visitation. This effort is to clarify a debate among scholars that there is a lack of current effort to genuinely represent an accurate image of the tourist experience during their visit. Previous studies on destination image focused on measuring and successfully capturing...
Article
Full-text available
As the growing research interest and discussion on social network analysis associated with tourism flows, this paper reviewed 31 studies focused on tourism flows with social network analysis in the past ten years. To ensure the accuracy of the literature review, a systematic quantitative literature review with Preferred Reporting Items for Systemat...
Article
Full-text available
In most countries, tourism is seen as one of the important sectors that help in improving economic stability. There was a variety of tourism destinations that could be promoted. It is believed that each tourism destination has its attractions. Numerous studies on tourism attractions have been published since the 1970s. However, different authors ha...
Conference Paper
Tourist experiences are shaped by the complexities of the individual visitor’s psychological factors, and it is widely known that tourists anticipate a positive experience from every trip made. Yet, the fact remains that travel is inextricably linked to the issues of geography and awareness and a misinterpretation of the attributes of a destination...
Article
Purpose The paper aims to comprehensively use the knowledge of tourist spatial behaviour to improve World Heritage Site (WHS) management. Efficient heritage management can be achieved if critical aspects such as tourist spatial activities were better and comprehensively understood, primarily at the micro-level. Inaccurate information on these essen...
Article
Malaysia is currently going through its 3rd wave of Covid-19 and the cases have spiked up to nearly 4000/day. This has put an enormous pressure on the Malaysian healthcare system. Therefore, the Ministry of Health has come up with the idea of so-called “instant hospitals” to cope with the excessive number of patients, particularly non-critical Covi...
Article
Distance decay defined as demand or volume decreases exponentially with distance increases. It is a gravity model of human geography that used to understand human behaviours, movements, and tourism flows, particularly in tourism planning and management. Thus, this paper attempts to outline a systematic literature review to provide a comprehensive u...
Article
Full-text available
Melaka WHS has inherited an outstanding universal value (OUV) that are listed as a World Heritage Site that must be properly managed. Stakeholders and agencies that manage a WHS are faced with a major challenge. In particular, making decisions for Melaka WHS is very challenging. WHS is a complex site where the management of the area requires the co...
Article
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Transgenerational entrepreneurship is the new theoretical perspective that introducing the family capability to transfer entrepreneurship for generations. This paper investigates the relationship between family business, entrepreneurship and the rural economy. 18 entrepreneurial families in Langkawi island were selected because this community capab...
Article
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The increment of the ageing population across the globe shows a rapid social change of the generations. The phenomenon that was utterly debated in the past four decades surrounding developed Western countries are now expanding the horizon of concern to developing countries too. However, an extensive review of literature identified that there exists...
Article
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The population today have immersed in mobile technology as ICTs is seen as capable in supplementing human social and psychological experience. Similarly, city visitors often perceived mobile technology as an inevitable partner in facilitating space consumption of an unfamiliar environment. Especially in urban setting, great incursion of technology...
Article
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Small Tourism Firms (STFs) has been acknowledged by scholars as one of the main features for tourism development especially in the area that received rapid urbanization. Knowledge on the influences of urban morphology with the specific references on tourism entrepreneurship had already started on the early 1980s. However, previous effort were only...
Article
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Malaysia My Second Home (MM2H) programme is an international residency scheme that allows the expatriates to live in Malaysia on a long stay visa up to 10 years. In the past 10 years, the programme generated about RM17 billion through receipts and spending amounts by the programme’s participants. Due to their rights to own properties in the nation,...
Article
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This paper delivered the review of current research interest in tourism and transport within the context of sustainability. Transportation is important for every tourist traveling to their destinations, tourism industry cannot thrive successfully without it. Thus, this study will demonstrate the relationship of transportation-related to tourist’s s...
Article
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Increasing demand for education-based facilities has shown high expectation towards better city function and quality of life. The needs for entertaining and being educated by its population lead to the concept of city edutainment. In this context, concept of city edutainment is rapidly growing to fulfil the needs of the early childhood through a me...
Article
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Previous studies on destination image have attempted to capture the differences in destination perceive image between the before and after trips. However, not much study has focused on the during-visit perceived image. This is crucial as to how the tourists actually experience the destination is when they actually visit the destination. The study a...
Book
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A book chapter on Contemporary Urban Life and Development is expected to serve as reading materials for students of urban and regional planning, environmental planning and other associated fields of study. The chapters also contain some practical materials on sustainability, based on current researches and experiences of the authors. The chapters h...
Conference Paper
Full-text available
The family business is well known for the nepotism culture. Despite the fact of the point of view taking nepotism as negative cognition, it was discovered that family somehow acting as a backbone of the world economy and even indicate a resiliency to sustain the business venture and surviving for generations. This article discusses the family busin...
Article
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There had been increasing number of child-centred destination established in the city with the concept of edutainment as to fulfil the needs of alpha generation. Emphasizing on three combined elements of personalized learning, fun and play, edutainment concept is seen as new approach. This is to enhance lifelong learning for the future generation w...
Article
Full-text available
Second homes primarily used for leisure and recreation, which located away from the city. The scenario changed over the years as there are a lot of programmes, namely second home or international migration programmes around the world that promote and attract the foreigners, not only to live in other countries but also giving the opportunities to in...
Article
Full-text available
Millennial is known to be the generations that strongly empowered by technologies that apparently had altered the pattern of their consumption habits to shape a new form of tourist market. The great incursion of technology on Millennial does not only mediates the experience formation at destination, instead provide added value and emotional impact...
Article
Full-text available
This is a conceptual paper address the opportunity of flea market as a trend which begins to receive recognition as one of tourism product; or in other word so called flea market tourism. Nowadays, flea market capturing attention as one of the weekend activities for visitor and tourist either inbound or outbound region. One of the most establish fl...
Article
Religion is the essence of people’s consciousness and attitude. This article investigated the effect of Islamic religiosity on residents’ perceived impacts of tourism and their supporting behaviour towards tourism development in Iran and Malaysia. Questionnaires were distributed to local residents of two touristic regions in both destinations and c...
Article
There is an indication that the existence of transgeneration enterprise has unique ability as a ‘resilient factor’ in sustainable tourism development. It bridges the relationship between resilience and sustainability. This paper highlight evidences of the relationship using two successful case studies of Small-Medium scale tourism enterprises on th...
Conference Paper
Second homes primarily used for leisure and recreation, which located away from the city. The scenario changed over the years as there are a lot of programmes, namely second home or international migration programmes around the world that promote and attract the foreigners, not only to live in other countries but also giving the opportunities to in...
Preprint
Full-text available
The influence of sensory experience in generating positive tourist experience has emerged to be a cutting-edge trend in studies pertaining to geography and marketing in tourism, particularly in terms of tourism sense-making. The literature has projected absence of the fundamental comprehension related to the formation of 'tourist space' via tourist...
Article
Full-text available
The burgeoning popularity of World Heritage Sites (WHSs) has negatively impacted the sustainability of the historic environment of the sites due to the increasing number of tourist arrivals. Too many pressures from human activity, especially tourists could potentially damage the physical condition of the site and compromise its Outstanding Universa...
Article
Full-text available
Fighting with a high level of fear every day while travelling to work, had put the desire for them to switch from public to private transport usage if they have a choice. Main aim of the study is to determine the interaction of a few urban design factors and transport service characteristics to further analyze on the issue of safety of women travel...
Conference Paper
Full-text available
The evolution of visitor studies for the past 20 years has developed into a contemporary orientation towards individual travellers, involving their inner feelings towards tourism destination and its attractions. However, there is still a limelight in the current research that shows the quality of visitor experience in terms of cu ltural heritage to...
Article
Full-text available
Tourism, one of Malaysia’s fastest growing economic sector, has created many business opportunities, the majority of which are family-controlled businesses. New ventures are started by founders who will eventually invite their relatives, especially as successors for their businesses. Nowadays, a successful family business is not determined by tradi...
Article
Tourism, one of Malaysia’s fastest growing economic sector, has created many business opportunities, the majority of which are family-controlled businesses. New ventures are started by founders who will eventually invite their relatives, especially as successors for their businesses. Nowadays, a successful family business is not determined by tradi...
Conference Paper
Full-text available
Recently, developments are heavily dependent on anchor developer such as the international company. However, realistically speaking, some of the local businesses able to act with high capital similar with international company and even successfully to survive for few generation. This transgenerational entrepreneurship is focusing on entrepreneurial...
Article
Although sensory aspects has been discovered as one of the most important areas in tourist experience, reviewing the previous literature on the importance of the sensory aspects in tourism studies is still in the limelight. This review paper examines two major areas in tourism studies which discusses the influence of sensory aspect towards the tour...
Article
Full-text available
Although sensory aspects has been discovered as one of the most important areas in tourist experience, reviewing the previous literature on the importance of the sensory aspects in tourism studies is still in the limelight. This review paper examines two major areas in tourism studies which discusses the influence of sensory aspect towards the tour...
Conference Paper
Full-text available
The tourism industry has a high growth rate and income that becomes one of the main economic driver for developing countries. Tourism is the primary economic activity for peripheral area such as an island because of high tourist demand on beach attraction. Unfortunately, tourism has not been acknowledged as a unique business by entrepreneurship sch...
Conference Paper
Full-text available
This paper discusses critical reviews of the rising of interest on Transgenerational Entrepreneurship (TE) in the tourism business environment. Family with entrepreneurship traits transfer between generation are potentially to be TE, even though the business is being sold or diminished in terms of skills based on past experience learned. The surviv...
Article
Full-text available
The purpose of this paper is to investigate the brand identity development efforts of Langkawi Island as one of the most prominent and well-guarded tourism destinations in Malaysia. It will be viewed from the historical perspectives for the last 35 years since the 1980s until the present time as to how this involvement influences the formation of i...
Article
VFR travel is a form of travel that involves visiting family and friends as purpose of visit, or as part of activity. Travelling with the purpose of VFR has been recorded as the main purpose of travel for Malaysian domestic travel market in 2014 where the 46% travelers are travelling for this purpose. However, there is less study in this market esp...
Article
VFR travel is a form of travel that involves visiting family and friends as purpose of visit, or as part of activity. Travelling with the purpose of VFR has been recorded as the main purpose of travel for Malaysian domestic travel market in 2014 where the 46% travelers are travelling for this purpose. However, there is less study in this market esp...
Article
The purpose of this paper is to investigate the brand identity development efforts of Langkawi Island as one of the most prominent and well-guarded tourism destinations in Malaysia. It will be viewed from the historical perspectives for the last 35 years since the 1980s until the present time as to how this involvement influences the formation of i...
Conference Paper
Full-text available
Tourism forms a unique entanglement between the tourist and the tourism products through the sensory experience. Linking the human senses of seeing (visual), smelling (olfactory), hearing (auditory), tasting (gustatory), and touching (tactile), with the cultural heritage attractions on the heritage street of Melaka and Penang UNESCO World Heritage...
Conference Paper
Full-text available
Small Tourism Firm (STF) has been established as the catalyst towards the development of a destination as well as the tourism sector itself. It also contributes to the job opportunities and local socioeconomic development. Currently, STF was seen as a firm that is categorized under the Small and Medium Enterprise (SME) services along with other tou...
Conference Paper
Full-text available
The tremendous growth of Muslim tourism is showing the term of Islamophobia could be neglected. However, the attributes of Muslim tour activities need to examine in favor to attract more travelers to get the idea of the content of this package. In beneficial to fill this gap, a qualitative method of in-depth interviews was conducted with 15 tour op...
Article
Full-text available
One of the most serious discussions on the contemporary urban travel in Malaysia is that of the design facilities that have failed to meet the demand of women travelers. This has led to a higher level of concern for a much safer travelling environment for many women travelers within the Kuala Lumpur conurbation. The main aim of this research is to...
Article
The hotel industry in Minna, Nigeria has experienced tremendous growth in numbers in recent times. Despite this growth, nothing seems to be known about the quality of services provided to customers by these hotels from the customers’ viewpoint. Thus, this study investigates the relationships between service quality, perceived value, customer satisf...
Article
Full-text available
How tourists consume spatial activities within a destination at micro level such as urban spaces might reveal the level of motivation among tourists, and arguably critical to be understood for efficiency in space and urban planning management. Due to the large concentration of movement throughout the urban centers, the spatial activities generated...
Article
Full-text available
Resort morphology literature can be traced back since 1930s and most cases referring to the coast of Europe and United State. In 1970s, it begins to give emphasis on aspects such as land use pattern, infrastructure, Central Business District, Recreational Business District and impact studies. The literature expands to the aspects of socioeconomic,...
Article
Full-text available
Destination image in Tourism Business District (TBD) especially in designated urban area often fail to capture real tourism image due to the nature that it was pre-conceive and portray from the view of supply side (or authorities and marketer). In other word, inaccurate image have been promoted from the view of supply-side rather than from demand-s...
Article
Full-text available
The formation of tourism experience frequently subjected to complexity of individual tourist psycho-graphical factor, which leads to vast difference in the end experience formed among the respective tourist. However, the fact that travelling is highly subjected to environmental fuzziness and the issue of geographical consciousness may interfere the...
Article
This paper focused on a critical review in tourism place-making from the concept of governance. The term Tourism Place-making is adopted from architecture; planning and design as an approach, and strategies to improve quality of life. However, in tourism, place-making is a process that creates the image of destination. Image destination is very imp...
Conference Paper
Full-text available
Information and communication technologies (ICTs) have been transforming tourism globally and undoubtedly changed business strategies and practices. Research trend in ICTs is mostly related with its adoption and models such as technology to performance chain and unified theory of acceptance, use of technology and theory of diffusion of innovation,...
Article
Full-text available
This paper provides an understanding on the advantages of adapting changes in information and communication technology towards business resilience. To date, research on tour operators mainly explore surrounding roles and supply chain management, while challenges and sustainable perceptions of ICT is mainly debated in the field of small and medium e...
Article
Full-text available
Historic city offers tourists a mixture of cultural heritage and leisure activities in a unique set-ting. However, there are limited research addressing the movement and behavior of tourists in tourism destination that leads the understanding of urban function towards "heterogeneity" and "multi functionality". In order to maintain and ensuring long...
Article
In this paper, we will discuss the current issues and challenges on the development of Shariah Compliant Hotels in Malaysia. Due to an increasing interest in the field of Shariah Compliant hotels, it is significant to highlight the concepts and features of these kinds of hotels, which are globally acceptable. This paper will investigate the operati...
Article
Sensory experience gives an impact on the quality of visitors' experience and their behaviours during the experiential consumption of designated attractions. Numerous studies had been conducted on the importance of sensory experience, and it was found that sensory experience provides unique opportunities in the context of the study in cultural heri...
Article
Full-text available
In order to establish a strong destination branding, understanding the process of image in positioning the destination is crucial. Arguably, a brand identity for a tourist destination that makes up a name is often captured from the user point of view. However, little was understood as to how the stakeholders perceived image-making, and later, the b...
Conference Paper
Full-text available
Man and nature are intertwined with human senses and their own experience towards the landscape around them. Particularly, in the tourism industries, sense play an important role as a motivation for visitors to travel themselves and to experience certain destinations and attractions in the visited places. However, previous studies on the sensory mo...
Article
The objective of this study is to contribute to the understanding of family-owned tourism micro businesses in Obudu Mountain, a resort destination in Nigeria. The genesis of such businesses is explained with reference to the destination development model of Miossec (1977) which emphasizes the key role of a pioneer resort that then acts as an incuba...
Conference Paper
Full-text available
This paper presents a critical review on indicators for measuring sustainable urban tourism development in Malaysia. It has been debated that the contribution of urban tourism in the economy and local community’s development are difficult to be determined due to the multiple discipline that clouds the existence of urban tourism as an independent se...
Conference Paper
Full-text available
This paper is to introduce the transgenerational entrepreneurship idea in tourism research field and also to explain the characteristics of family entrepreneurial orientation that able to transmit for new generation. Transgenerational entrepreneurship focuses on the family as the level of analysis rather than a business firm organization.
Conference Paper
Full-text available
Kajian ini merupakan ulasan karya yang berkaitan konsep pelancongan bandar lestari di Malaysia. Kajian ini memfokuskan perkembangan konsep lestari di dalam perancangan pelancongan. Konsep lestari banyak diperkenalkan di dalam pembangunan pelancongan berkaitan ekologi dan pelancongan desa. Namun konsep lestari di dalam pelancongan bandar adalah masi...
Conference Paper
Full-text available
Despite incident of 11 September 2001, there are increasing numbers of Muslims population in the world to travel for leisure activities that indicate the emergence of Islamic tourism. Due to this, countries such as Malaysia which dominantly populated by 61.3% Muslims, Malaysia government has put a lot of efforts to promote Islamic tourism in order...
Article
Full-text available
The purpose of this paper is to highlight the branding efforts by Langkawi Island based on various slogans and taglines used from 1974 until present. Secondary sources such as government reports, destination marketing organization websites, brochures and previous studies were referred to identify those slogans. This paper argues that destination br...
Conference Paper
Full-text available
The question arises on competent alternative approach in developing rural area towards sustainable economic activity. One of them is by developing practical economic model from successful example of family business for economic transformation involving local community. There are evidences that successful example of family business activities can be...
Conference Paper
Full-text available
The paper is explaining the family business in tourism development as local community empowerment initiative. The paper discusses the characteristics of family business in tourism economy sector and the potential to create the family business model to empower local community. Family business has the potential to become the peripheral development th...
Data
Full-text available
Fighting with a high level of fear every day while travelling to work, had put the desire for them to switch from public to private transport usage if they have a choice. Main aim of the study is to determine the interaction of a few urban design factors and transport service characteristics to further analyse on the issue of safety of women travel...
Data
Full-text available
The purpose of this research is to improve the travel safety among urban commuters. Even though the large amount of money has been invested to ensure user especially urban commuters can access the public transport comfortably, the safety and security measures still become a concern. Crimes such as sexual crimes on passengers, pickpocket, snatch the...
Article
Utilizing accessible data in objective measurement of visual landscape can assist planners and landscape architects to assess and understand the landscape in a technical sense. This approach requires minimal digital physical data provided by various agencies. As with this approach, the study tests the validity of objective measurement in visual lan...
Article
Utilizing accessible data in objective measurement of visual landscape can assist planners and landscape architects to assess and understand the landscape in a technical sense. This approach requires minimal digital physical data provided by various agencies. As with this approach, the study tests the validity of objective measurement in visual lan...
Data
There are many factors that affect the quality of life of urban woman dwellers. One of the main discussions on the variable being considered in this research touches the social structure and crime among woman travellers. Main respondents for this research will focus on woman travellers who depend on a public bus to commute to work on a routine basi...