Gustavo Zurita

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• Doctor of Engineering
• Full Professor at University of Chile

Teacher orchestration in Computer-Supported Collaborative Learning (CSCL) environments demands managing multiple tasks across different social levels, often under tight constraints, leading to an increased orchestration load. This load represents the cognitive and physical effort teachers invest in real-time coordination of learning activities, whi...

Developing ethical reasoning as a competence is gaining relevance in higher education settings influenced by the current demands of society. One approach to achieve this competence is to propose realistic ethical dilemmas to the students. Nevertheless, educators need help in integrating ethics education effectively in higher education due to curric...

We present a methodology to handle the problem of planning sales goals. The methodology supports the retail manager to carry out simulations to find the most plausible goals for the future. One of the novel aspects of this methodology is that the analysis is based not on current sales levels, as most previous works do, but on those in the future, m...

The advent of digital communication technologies has notably fostered remote collaboration. While platforms like Zoom are prevalent, emerging Virtual Reality (VR) technologies like Meta Quest 2 introduce new dimensions for virtual collaboration. This study investigates whether VR-based group meetings are more conducive to participant engagement, mo...

Peer influence is how an individual's beliefs, actions, and choices can be influenced by the opinions and behaviors of their peers. Peer influence can affect the moral behavior of individuals. In this study, we analyze peer influence in the context of case-based learning activity in ethics education. To conduct this type of activity, we introduce E...

IEEE Transactions on Learning Technologies (IEEE-TLT) is a leading journal in the fields of Computer Science and Educational Research with a focus on learning technologies. It published its first issue in 2008 and commemorated its 15 <sup xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">th</sup> anniversary...

To create a geo-collaborative hyperhistory, physical areas associated with data and multimedia content are geolocalized over a map, from which links to other areas can be generated, which define paths of exploration of the hypernarrative. In this work in progress, we aim at facilitating the creation of geo-collaborative hyperstories, by redesigning...

Ethics education is essential in business and STEM curricula. For decades up to the present day, a rationalist conception of ethics has been highly influential in its pedagogy. However, in the past twenty years, developments in moral psychology and neuroscience support that moral thought and deliberation are guided by a dual process initiated by in...

In most computer supported collaborative learning activities, the teacher monitors and/or reviews data generated by students and groups as they complete the learning tasks, in order to provide guidance and feedback. Without appropriate technological means that support the processes of collection and selection of students’ generated responses, these...

Nowadays the complexity of knowledge, the specialization of labor and the pervasiveness of ICT in human activity, lead individuals to frequently make complex decisions with ethical implications. The educational system has a fundamental role in preparing specialized human capital in every discipline, however, it also faces the challenge of educating...

Foot traffic, conversion rate, and total sales during a period of time may be considered to be important indicators of store performance. Forecasting them may allow for business managers plan stores operation in the near future in an efficient way. This work presents a regression method that is able to predict these three indicators based on previo...

This paper presents a current overview of the main productive and influential countries around the world in the computer science field. Research in the computer science field has experienced significant growth in recent years. This study develops a bibliometric overview of all journals that have been indexed in the Web of Science (WoS) database ove...

A Correction to this paper has been published: https://doi.org/10.1007/s00779-021-01528-1

The Journal of Universal Computer Science is a monthly peer-reviewed open-access scientific journal covering all aspects of computer science, launched in 1994, so becoming twenty-five years old in 2019. In order to celebrate its anniversary, this study presents a bibliometric overview of the leading publication and citation trends occurring in the...

Implicit HCI is about computers understanding the intentions and needs of the user and proactively triggering functions or adapting the interface to help users achieve their goals. In ubiquitous learning environments, this could mean that the software and hardware settings make relevant learning material available to students; activate proper learn...

This volume constitutes the proceedings of the 27th International Conference on Collaboration Technologies and Social Computing, CollabTech 2021, held August/September 2021. Due to VOVID-19 pandemic is was held virtually. The 5 full and 4 work-in-process papers presented in this volume were carefully reviewed and selected from 19 submissions. The p...

A bibliometric analysis of the Journal of Network and Computer Applications (JNCA) for the 1997–2019 period is performed. This analysis uncovers the structural and hidden implications of this journal. JNCA is one of the most prestigious journals in the computer science and engineering research community. Clarivate Analytics Web of Science is used t...

Computer Science degrees are very popular currently among institutions worldwide. The proliferation of these programs in different universities has led to the creation of rankings for classifying programs according to their prestige and quality. However, these rankings do not specify the quality of research. This study develops a bibliometric overv...

Preparing a plan for reaction to a grave emergency is a significant first stage in disaster management. A group of experts can do such preparation. Best results are obtained with group members having diverse backgrounds and access to different relevant data. The output of this stage should be a plan as comprehensive as possible, taking into account...

The pedagogical usability is an important characteristic of applications that support learning as it relates to the added value students perceive while using it for learning. A good pedagogical usability means that an application has more chances to be accepted and used by the students thus raising the possibilities that students actually will lear...

Storytelling has been used as a powerful methodology to design learning activities. By producing their own stories, students learn while developing artifacts, which can be shared with other peer learners generating a rich collaborative learning environment based on constructivism. Digital media and especially hypermedia have been successfully used...

In many engineering schools around the world, ethics is a compulsory subject. However, teaching ethics in engineering is not a simple duty, as engineering students usually attribute less value to learning ethics than to other subjects. Hereby, we report on our initial efforts towards developing a CSCL script for fostering meaningful ethical discuss...

Effective preparedness for reacting in case of a severe emergency requires that many experts with various backgrounds evaluate the possible scenarios and come up with a single, unified plan which considers all opinions. This is a typical collaborative decision-making scenario, characterized by a process cycle involving modelling the process, defini...

Twenty-five years ago, in 1992, a journal named Group Decision and Negotiation was established in association with the Institute for Operations Research and the Management Sciences with the vision of promoting theoretical and empirical research, real-world applications and case studies on group decision and negotiation processes. To celebrate its 2...

Some work scenarios foster the adoption of people-driven, dynamic and geo-located processes. To support such scenarios, we suggest two fundamental changes in process structure and control. Regarding structure, we move away from traditional process models towards process contexts, which can be organized around geographical locations. Regarding contr...

Increasingly more companies support their strategies and value propositions offering their clients some services that require physical mobility and teamwork by their staff. This article proposes a type of Location-based Services system called Geomanagement, which supports the fulfilment of business strategy for a real estate broker agency, based on...

Teaching and learning in most current university lectures has remained unchanged for centuries and nowadays, large lecture classes are a fact at universities. Technologies such as Classroom Response Systems have been designed to ease the adoption of new pedagogical practice in these contexts; however, these pose technological, economic and pedagogi...

Reading comprehension is essential for students, because it is a predictor of their academic or professional success, however, it is challenging for many students, even more if they are part of large classrooms. This paper presents a work which uses Design-Based Research with the purpose of combining theories, methods and techniques of the educatio...

This book constitutes the refereed proceedings of the 9th International Conference on Collaboration Technologies, CollabTech 2017, held in Saskatoon, SK, Canada, in August 2017. The 10 revised full papers presented in this book together with 6 short papers were carefully reviewed and selected from 37 submissions. The papers focus on topics such as:...

Students’ participation in traditional classroom settings may be hindered due to various reasons, which interrupt the class flow or cause distraction among the rest of the class members. To tackle that problem, we propose using applications based on touchless hand gestures (THG) that would allow students to interact from their own places. The feasi...

The wide availability of mobile devices like smartphones and tablets among students as well as the included positioning technologies, high definition cameras and other sensors, together with continuous Internet access bring many new opportunities for developing mobile applications supporting learning activities. However, there is an immense fragmen...

People who have to insert and adapt themselves to a different culture than the one where they grew up usually experience feelings related to anxiety and uncertainty. This is exactly the situation of the students who decide to go abroad to continue their education or make an internship in a foreign country. The number of these students has been cons...

There is consensus among curriculum developers of Business Schools that along with technical knowledge students should also be trained to acquire soft skills. Communication, collaboration, creativity, critical thinking and problem solving are mentioned by some authors as the most important skills for professionals of the 21st century to be successf...

The wide availability of mobile devices like smartphones and tablets among students as well as the included positioning technologies, high definition cameras and other sensors, together with continuous Internet access bring many new opportunities for developing mobile applications supporting learning activities. However, there is an immense fragmen...

This book constitutes the refereed proceedings of the 8th International Conference on Collaboration Technologies, CollabTech 2016, held in Kanazawa, Japan, in September 2016. The 16 revised full papers presented together with 4 short papers and a keynote were carefully reviewed and selected from 48 submissions. The papers focus on the following to...

Size and evolution of current cities present a great challenge to their inhabitants to make them develop in a harmonious and sustainable way. People living in large cities find many obstacles to participate in the urban development decisions affecting them directly. A tool which supports citizens in gathering, combining and visualizing the informat...

Planning efficient public transport is a key issue in modern cities. When planning a route for a bus or the line for a tram or subway it is necessary to consider the demand of the people for this service. In this work we presented a method to use existing crowdsourcing data (like Waze and OpenStreetMap) and cloud services (like Google Maps) to supp...

Situated learning stresses the importance of the context in which learning takes place. It has been therefore frequently associated with informal learning or learning outside the classroom. Therefore, this theory offers an excellent basis for developing applications supporting collaborative learning activities implementing seamless learning. In thi...

The Geo-collaboration term is applied to collaborative activities in which data and models used by participants are strongly related to geographical locations. There are many scenarios in which Geo-collaboration is used to support a collaborative decision making process. Some of these scenarios are city planning, developing evacuations for emergenc...

There is consensus among curriculum developers of Business Schools around the world that along with technical knowledge students should be trained to also acquire soft skills. Communication, collaboration, creativity, critical thinking and problem solving are mentioned by some authors as the most important for professionals of the 21st century to b...

In this work we present a study that documents how a blended learning environment could enhance students’ meaningful learning practicing 21st Century Skills. This study examines the outcomes of an experience done with 119 students of an undergraduate course on “Information Technology” for Business at a University level education. Students had to pr...

Many business schools around the world offer courses to train their students in acquiring so called “soft skills”, such as working in teams for decision making or sharing information to collaboratively solve complex problems. These courses often include learning activities where students are asked to generate ideas, discuss them, rank them and sele...

Participation is the cornerstone of any community. Promoting, understanding and properly managing it allows not only keeping the community sustainable, but also providing personalized services to its members and managers. This article presents a case study in which student participation in a course community was motivated using two different extrin...

There are several scenarios where business processes benefit by integrating spatial information; ie associating activities to specific geographical locations. This article discusses and proposes requirements for a system of Business Process Management of ad-hoc type, (ad-hoc BPM) geo-referenced, focusing on conflicts of coordinating activities that...

There are man scenarios in which business processes benefit from the integration of geographical information for its management. In this paper we discuss a set of requirements for ad-hoc geo-referenced Business Process Management (BPM), noting in particular the conflicts between spatial and task dependencies when coordinating activities. We suggest...

This special number of the IEEE Latin America Transactions includes a selection of the best papers presented at the 20th Conference of the Collaboration Researchers International Working Group, which took place in Santiago City, Chile in September 2014.

Several researchers have identified the design of collaborative systems as a particularly challenging task, because it has to consider services that are not easily identifiable by software designers. The systems that support the activities of partially virtual communities (PVC) are not an exception. Typically, designers of PVC supporting systems ar...

Cities are growing and the number people using smartphone’s and tablets it also increasing. There are many applications that collects data from users and its context. Some of these applications are producing complete and useful databases that can be used to support some cites problems. In particular spatial planning problems like transportation net...

There are many scenarios in which business processes will benefit from the integration of geographical information for its management. In this paper we discuss a set of requirements for ad-hoc geo-referenced Business Process Management (BPM), noting in particular the conflicts between spatial and task dependencies when coordinating activities. We s...

Geographical Information systems have been frequently used to support decision processes, especially those involving emergency management. When planning the measures in case of an emergency experts must evaluate and compare many scenarios which arise from different hypotheses about where people may be at the time of the emergency and how will they...

This paper describes an application framework supporting collaborative handheld decision-making (CHDM). The main characteristics of the framework are: (1) extensive usage of visual elements and gestures; and (2) independence from specific decision-making methods, processes and tasks. The research departed from the analysis and systematisation of se...

Situated Learning stresses the importance of the context in which learning takes place. It has been therefore frequently associated with informal learning or learning outside the classroom. Cloud technologies can play an important role supporting this type of learning, since it requires ubiquitous computing support, connectivity and access to data...

There are currently a growing number of people using smartphones or tablets, thus being potentially online at every moment. There are many useful applications using people's context data, to provide services to mobile telephony/internet subscribers. Location data is particularly interesting. These applications use location data assuming it is corre...

A geocollaborative application integrates geographical information with collaboration support. Its implementation involves reasoning about the most adequate mix of technical features, human requirements and collaboration models. This paper proposes a framework for guiding and assessing the design of geocollaborative systems using a set of measurabl...

One of the main tasks in developing distributed collaborative systems is to support synchronization processes. The Coupled Objects paradigm has emerged as a way to easily support these processes by dynamically coupling arbitrary user interface objects between heterogeneous applications. In this article we present an architecture for developing dist...

This book constitutes the proceedings of the 20th Collaboration Researchers' International Working Group Conference on Collaboration and Technology, held in Santiago, Chile, in September 2014. The 16 revised papers presented together with 18 progress papers and 3 invited talks were carefully reviewed and selected from 49 submissions. The papers pub...

This book constitutes the refereed proceedings of the 7th International Conference on Collaboration Technologies, CollabTech 2014, held in Santiago, Chile, in September 2014. The 10 revised full papers presented together with 4 short papers and a keynote were carefully reviewed and selected from 34 submissions. The papers are organized in topical s...

Current social networking services provide ways to access to huge amounts of information in different contexts. However, these applications are still not oriented to managing knowledge or facilitating learning processes. Aiming to help users to access, create, validate and distribute their knowledge, we propose the design of a prototype combining m...

Nowadays, information systems, and more particularly, learning support systems, tend to include social interaction features in their design. These features generally aim to sustain the activities of partially virtual communities and help extend the physical presence of the community in the virtual space. In order to achieve a sustainable community,...

Many services are nowadays offering the use of a (“Cloud”) which allows large groups of people to interact with one another in different ways by means of sharing textual information, to collaboratively constructing complex information objects using text, images, maps, and other multimedia information. Current literature reports a number of works wh...

Business Process Modeling is an important activity in organizations that document processes currently being performed or it may represent a design of a new process that should be implemented. Process models are used to analyze processes in order to improve, implement or just register them in order to document the process for new staff which should...

Although Geographic Information Systems have been extensively used by decision makers when dealing with spatial related issues, most of them do not provide the functionalities for supporting the classic decision making process. This process consists in identifying the problem, modelling the situation, and then a cycle in which the decision maker(s)...

One of the main issues when developing distributed collaborative systems is to support synchronization processes. The Coupled Objects paradigm has emerged as a way to easily support these processes by dynamically coupling arbitrary user interface objects between heterogeneous applications. In this article we present an architecture for developing d...

Collaborative spatial decision making (CSDM) involves multiple stakeholders making strategic decisions based on spatial data. Current CSDM tools have been exploring different ways to integrate spatial data with collaboration, distribution and mobility. Notably, decision-making support has not seen the same level of attention. This paper discusses t...

Some of the main characteristics of Cloud Computing are reliability, scalability and ubiquity. This makes it especially suitable to support large groups on learning activities that require computer support in various settings, in and outside the classroom. In this work, we first analyze the use of Google Maps for supporting a learning activity in a...

Situated learning stresses the importance of the context in which learning takes place. It has been therefore frequently associated with informal learning or learning outside the classroom. Mobile technologies can play an important role supporting this type of learning, since it mainly occurs on the field. In this paper we present a learning system...

Computer-based collaborative tools have been proven to be effective in supporting inhabitants of cities to participate more activeley in the decisions about the development of their cities and environment. These tools are also help them to organize themselfs and react more quickly to changes in the environment enabling at the same time the broad pa...

Geo-collaboration is an emerging research area in computer sciences studying the way spatial, geographically referenced information and communication technologies can support collaborative activities. Scenarios in which information associated to its physical location are of paramount importance are often referred as Situated Knowledge Creation scen...

Knowledge management is a critical activity for any organization. It has been said to be a differentiating factor and an important source of competitiveness if this knowledge is constructed and shared among its members, thus creating a learning organization. Knowledge construction is critical for any collaborative organizational learning environmen...

Designing software platforms to support the activities of partially virtual communities (PVC) is a challenging task since the supporting services must evolve continually according to the community evolution. Moreover, unsuitable supporting services usually lead the community to its demise. Therefore, these platforms must count on a flexible archite...

Teaching and learning the principles of wireless communication is a challenging issue mainly because it is difficult for students to translate the theoretical models that are commonly used in this area into practical knowledge. In order to address this challenge, we explore how to design and implement novel teaching and learning activities that int...

Systems supporting collaborative geo-referencing of data and information activities are increasingly being used for various purposes like urban planning, risk management, geological prospection, by engineers, city planners, policemen, firefighters, geologists, architects, etc. These systems commonly implement processes and functionalities supportin...

Today, millions of users around the world log into Web platforms to participate in online communities. Some of these communities group people that interact frequently in a face-to-face manner, such as the community of a course or a neighborhood. These communities are partially virtual because their members interact through both, a physical and a vi...

Situation awareness (SA) is deemed essential when tackling situations that are characterised by complexity, hard-to-define causal relationships, dynamic changes, and lack of information. This chapter describes the development of a model and tool to support collaborative construction of SA. The proposed model organises awareness information elements...

We have been experiencing an explosion in the market of social websites that aim not only to entertain us, but also to help us enlarge our professional networks, to redefine business models and capture new customers, to modify the way learning and teaching are performed, among others. So far, little research has been done on what drives individuals...

Collaborative techniques for business process design are generally supported by groupware tools that allow process actors to interact collecting their knowledge about the activities performed. Despite success reports, challenges are still observed due to the complexity of this task. We propose to gather benefits of interviews, collaboration and vis...

Group support systems are becoming quite popular. They are also instigating large groups of people into collaborative practices. But research on large group collaborations is still very scarce, making it difficult to assess the benefits and drawbacks. This paper describes an empirical study with a group of 48 participants who used Google Maps to ac...

We describe the design of a mobile collaborative tool that helps teams managing critical computing infrastructures in organizations, a task that is usually designated Business Continuity Management. The design process started with a requirements definition phase based on interviews with professional teams. The elicited requirements highlight four m...

Knowledge Creation (KC) is a critical activity inside organizations. It has been said to be a differentiating factor and an important source of competitiveness. Tacit knowledge is an important asset of any organization. Because it is not formalized is difficult to share. KC supporting systems help people inside an organization to share this tacit k...

Social competency training, as part of psychotherapy, for children and teenagers, requires them to engage on outdoor activities in which they have to complete tasks such as talking to someone or visiting a specific place. Currently, the inability for therapists to monitor their patients, to promote collaborative efforts and to reinforce positive at...

We review several decision models to derive six fundamental requirements to collaborative spatial decision-making: perceiving changes in spatial data; retaining interpretation mindsets; externalizing actions and expectancies in spatial data; organizing divergent and convergent working modes; supporting the recognition of situation-action elements;...

Social competency training, as part of psychotherapy, for children and teenagers, requires them to engage on outdoor activities in which they have to complete tasks such as talking to someone or visiting a specific place. Currently, the inability for therapists to monitor their patients, to promote collaborative efforts and to reinforce positive at...

Nowadays computers and networks are everywhere. They take different shapes varying from big electronic whiteboards to small mobile devices. Perhaps all of them have been already used to support some kind of learning activity. Although the literature claims they have been very successful supporting certain, often isolated type of learning activity t...

A key feature of knowledge creation is its association with a certain location. This is often referred as situated knowledge creation. Although this has been recognized as an important characteristic, there are few computer supported knowledge management systems that explicitly incorporate location as part of the knowledge being managed. In this wo...

There are many human activities for which information about the geographical location where they take place is of paramount importance. In the last years there has been increasing interest in the combination of Computer Supported Collaborative Work (CSCW) and geographical information. In this paper we analyze the concepts and elements of CSCW that...

Nowadays, we are experiencing a rapid development in mobile computing because of the sinking prices of the mobile devices and the availability of wireless networks that can connect them. The ability of many of these devices to set up ad-hoc networks by proximity allows face-to-face interaction combined with mobility. However, mobile devices are muc...

Computers have been used to present a wide variety of digital learning material. However, most of the times computers are used for presenting learning material in a linear, pre-arranged sequence, using a one-to-many communication model between teacher and students. This single-speaker paradigm limits the students' participation and hinders the inte...

Mobile computing has experienced a rapid growth and there are nowadays many applications being developed. According to the literature, many of these applications are designed for collaborative work or learning and share the same requirements: they implement a peer-to-peer communication architecture, there are subgroups inside the group of participa...

Existing information systems often lack support to crisis and emergency situations. In such scenarios, the involved actors often engage in ad hoc collaborations necessary to understand and respond to the emerging events. We propose a collaboration model and a prototype aiming to improve the consistency and effectiveness of emergent work activities....

This paper describes a case study addressing risk assessment in a hospital unit. The objective was to analyse the impact on collaborative work after the unit changed their installations. The study adopted the SHELL model. A tool aiming to support the inquiring activities was also developed. The outcomes of this research show the model is adequate t...

When organizations face unforeseen emergency situations its members often resort to unstructured crisis management activities in order to overcome the problems. Researchers have noted that a common activity in these scenarios is the construction of a shared awareness of the situation in order to collaboratively identify the actions required to be c...