Gokul Pandy

Gokul Pandy
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Gokul verified their affiliation via an institutional email.
Verified
Gokul verified their affiliation via an institutional email.
  • Bachelor of Engineering
  • Technology Manager at Accenture

Robotic Process Automation (RPA), AI, IVR, Database, Engineering Excellence

About

29
Publications
11,576
Reads
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188
Citations
Introduction
My research focuses on Robotics Automation and Healthcare Technology, aiming to enhance automation's efficiency, accuracy, and scalability. In Robotics Automation, I develop intelligent systems to automate tasks, integrate robotic solutions into complex workflows, and improve precision while reducing manual intervention. I tackle challenges in automating repetitive, high-precision tasks to make robotics adaptable across industries.
Current institution
Accenture
Current position
  • Technology Manager

Publications

Publications (29)
Article
Full-text available
Human-Robot Interfaces (HRIs) are pivotal in bridging the gap between humans and robots, enabling intuitive communication and collaboration. This manuscript examines the principles, advancements, applications, and challenges of HRIs, delving into technologies like speech recognition, gesture interpretation, haptic feedback, and brain-computer inter...
Article
Full-text available
Generative AI represents a transformative paradigm in artificial intelligence, enabling machines to autonomously create text, images, music, and other forms of content with remarkable fidelity. Unlike traditional AI systems designed to analyze or predict, generative AI systems focus on the synthesis of novel data that mimics human creativity. This...
Article
Full-text available
Artificial Intelligence (AI) has profoundly transformed robotics and auto- mation by enabling unprecedented levels of intelligence, adaptability, and efficiency. This study explores the integration of AI into robotics, focusing on its applications, innovations, and implications for industries ranging from healthcare to manufacturing. From enhancing...
Article
Full-text available
The incorporation of Generative AI into Interactive Voice Response (IVR) systems is revolutionizing the way businesses engage with customers, significantly boosting both operational efficiency and customer satisfaction. [1] Unlike traditional IVR systems, which rely on rigid, pre-recorded responses, modern AI-driven solutions offer more dynamic, ad...
Article
Full-text available
In the rapidly evolving landscape of web application development, automation testing has become an indispensable part of ensuring software quality and performance. Selenium, an open-source framework established as a leading tool for web application testing, has undergone substantial advancements to meet the increasing demands of modern web technolo...
Conference Paper
Full-text available
The rapid evolution of cloud computing has driven a shift from traditional monolithic architectures to cloud native applications that emphasize scalability, resilience, and flexibility. At the core of this transformation is the microservices architecture, which divides applications into smaller, loosely coupled services, each capable of independent...
Conference Paper
Full-text available
As digital transformation reshapes public services, the integration of AI-driven chatbots on government websites has emerged as a promising solution to streamline user support and enhance accessibility. This paper presents a comprehensive framework for implementing an AI chatbot on the Department of Health service (DHS) website, targeting the effic...
Conference Paper
Full-text available
In today’s competitive business landscape, organizations are under pressure to improve operational efficiency and enhance customer satisfaction. This paper introduces SMART CRP, a model that integrates Pega Robotics Process Automation (RPA) with Customer Relationship Platforms (CRP) to streamline processes and address inefficiencies. SMART CRP leve...
Conference Paper
Full-text available
Heart disease is a leading cause of death worldwide, claiming approximately 17.9 million lives annually. Timely and accurate diagnosis is essential for reducing severe health outcomes, yet traditional methods are prone to delays and human error. This study presents a hybrid machine learning model that combines Neural Networks (NN) and Support Vecto...
Conference Paper
Full-text available
The adoption of Pega Robotics Process Automation (RPA) is transforming business operations by streamlining processes and reducing costs. However, evolving business environments necessitate more adaptive and intelligent RPA solutions. This paper presents an innovative model that integrates Machine Learning (ML) algorithms into Pega Robotics to enhan...
Conference Paper
Full-text available
Oracle Machine Learning for Python (OML4Py) represents a significant advancement in data science and machine learning by seamlessly integrating Python’s extensive machine learning libraries with Oracle Database’s robust infrastructure. This paper explores the architecture, key features, and practical applications of OML4Py, highlighting its ability...
Article
Full-text available
Software engineering is a vital discipline that connects the principles of theoretical computer science with the practical demands of software development. Through the use of systematic methods, tools, and frameworks, software engineering ensures the creation of robust, scalable, and efficient software systems tailored to meet diverse user needs. T...
Article
Full-text available
Automation in client service agreements through robotics and artificial intelligence hasrevolutionized customer management and operational efficiency, enabling businesses to streamlineprocesses, reduce costs, and minimize errors. By automating repetitive tasks such as contractdrafting, compliance monitoring, performance tracking, and renewal manage...
Article
Full-text available
Voice Quality Testing refers to the process of evaluating and ensuring the clarity, intelligibility, and overall quality of audio (voice) in telecommunication systems, including phone calls, interactive voice response (IVR) systems, and other voice based applications. The goal of voice quality testing is to ensure that the system is delivering clea...
Conference Paper
Full-text available
Worldwide, cardiovascular diseases such as heart disease, hypertension, and high blood pressure are leading causes of death. These patients need proper management of physical activity because it can be favorable to health outcome and prevent complications. In this research, we present a personalized activity recommendation system for individuals wi...
Conference Paper
Full-text available
The integration of Blockchain technology with the Internet of Things (IoT) provides a robust solution to address security, privacy, and scalability challenges in traditional IoT systems. Centralized architectures often suffer from single points of failure and vulnerabilities to unauthorized data access. Blockchain's decentralized, tamper-resistant...
Conference Paper
Full-text available
This paper discusses the application of Brain-Computer Interface (BCI) technologies in improving communication abilities for Locked-In Syndrome or Pseudocoma Patients. Pseudocoma is a condition where individuals are conscious but unable to speak or move due to a paralytic situation. BCI technology allows direct communication between the external de...
Conference Paper
Full-text available
SQL injection (SQLi) is a major cybersecurity threat, exploiting vulnerabilities in database query handling to gain unauthorized access, bypass authentication, or execute malicious commands. Organizations increasingly require advanced defenses to counter this persistent risk. Oracle Database 23c addresses this challenge with the SQL Firewall, a fea...
Article
Full-text available
Automation is fundamentally transforming the healthcare industry by enhancing operational efficiency, accuracy, and patient outcomes. This manuscript provides a comprehensive review of automation's impact on healthcare, focusing on administrative functions, clinical procedures, and patient engagement. The analysis reveals that automation has led to...
Article
Full-text available
Software testing in 2024 has witnessed significant advancements, particularly with the integration of artificial intelligence (AI) and machine learning (ML) into testing frameworks. This manuscript provides a comprehensive analysis of these developments, including experimental evaluations of new testing methodologies and tools. The study introduces...
Article
Full-text available
As the amount of data continues to expand in today's databases, efficiently managing space has become a critical task for database administrators. Oracle's Bigfile Tablespace offers the advantage of handling large volumes of data with fewer data files, which simplifies storage management. However, over time, as data is deleted, updated, or reorgani...
Preprint
Full-text available
Robotics Process Automation is revolutionizing business operations by significantly enhancing efficiency, productivity, and operational excellence across various industries. This manuscript delivers a comprehensive review of recent advancements in RPA technologies and proposes a novel model designed to elevate RPA capabilities.
Article
Full-text available
Robotics Process Automation (RPA) is revolutionizing business operations by significantly enhancing efficiency, productivity, and operational excellence across various industries. This manuscript delivers a comprehensive review of recent advancements in RPA technologies and proposes a novel model designed to elevate RPA capabilities. Incorporating...

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