Gloria Urrea

Gloria Urrea
University of Colorado Boulder | CUB · Leeds School of Business

Doctor of Philosophy

About

12
Publications
879
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75
Citations
Introduction
Gloria Urrea is an Assistant Professor of Operations Management at the Leeds School of Business, University of Colorado Boulder. Previously, she held a position as visiting scholar at the Kelley School of Business, Indiana University. She holds a Ph.D. from the Università della Svizzera italiana (University of Lugano), Switzerland. She also holds a Master’s in Economics with major in Management, and another Master’s in Humanitarian Logistics and Management. Gloria studies humanitarian operations and has collaborated in applied projects with UNICEF and the Red Cross Movement. Gloria also worked for several years in the private sector, both as an entrepreneur and for a multinational company.

Publications

Publications (12)
Article
Full-text available
We study volunteer management at a charity storehouse operated by a large faith‐based organization. The storehouse runs entirely on volunteer efforts. We investigate the role of volunteer experience and storehouse congestion in the preparation of orders using a multi‐method approach. First, we conduct a field study to explore these relationships an...
Article
Online crowdfunding has emerged as a powerful tool to raise funds for emergency response. Crowdfunding campaigns can use two transparency tools to attract donors: updates and certification. Updates are additional messages that the organizer issues after launching the campaign and are a form of operational transparency when they communicate the camp...
Chapter
Taking an operations management perspective, we investigate private (i.e. individual) donations of cash, time and in-kind items to humanitarian organizations. First, we examine private donors’ incentives to donate and briefly integrate the existing literature on private donations into the disaster management cycle framework. Second, we review the r...
Chapter
Weather-related hazards, which are expected to increase in frequency and severity as a result of climate change, wreak havoc on vulnerable populations around the globe, and in developing countries in particular. This places a great demand on the humanitarian system, requiring humanitarian actors to work differently—now and in the future. In this ch...
Book
This book brings together research in humanitarian operations, behavioral operations and dynamic simulation. Part I outlines the main characteristics and strategic challenges of humanitarian organizations in preparedness, knowledge management, climate change and issues related to refugees and social inclusion. Part II gives an introduction to behav...
Article
Online crowdfunding has emerged as a powerful tool to raise funds for emergency response. Crowdfunding campaigns can use two transparency tools to attract donors: updates and certification. Updates are additional messages that the organizer issues after launching the campaign and are a form of operational transparency when they communicate the camp...
Article
Full-text available
Considerando un problema inicial, burbujas de demanda y órdenes fantasmas en cadenas de abastecimiento, el objetivo de este trabajo es analizar cómo las personas, haciendo las veces de clientes intermedios, toman decisiones de pedidos bajo condiciones inciertas de la demanda final, usando un modelo de dinámica de sistemas y economía experimental. E...

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