Ghassan Issa Al Omari

Amman Arab University

The study aims at measuring the availability of knowledge management (KM) infrastructure and its impact on the innovation process and products of Munir Sukhtian Trading Group Company (MSTGC), through the intermediary role of KM mechanisms and technologies. The study tool, which took the form of a questionnaire, was designed to collect the required...

The study aims to measure the impact of the application of electronic customer relationship management on reputation management in telecommunications companies in Jordan. The study population consists of the three telecom companies (Orange, Zain, Umniah) in Jordan. As for the random study sample, it is made up of managers and heads of departments w...

This study aimed to find out the impact of work-life balance on employee satisfaction in five-star hotels in Amman, Jordan based on a descriptive analytical approach. The questionnaire of the survey was designed and distributed to a sample of participants in order to collect the necessary data for this study and they were analyzed later through the...

This study aims at measuring the impact of organisational memory (OM) on competitive strategies in information technology (IT) companies in King Hussein Business Park (KHBP) in Amman, the capital of Jordan. KHBP comprises of 20 companies, which will form the research population. A random sample was chosen with the sampling unit constituting of 63 o...