Ghaith Abdulraheem Ali Alsheikh

Amman Arab University · Department of Business Administration

Environmentally friendly firms opt for publishing their environmental and financial performance in their annual reports, illustrating the actual performance of the company. Such information is an important fodder for stakeholders. In relation to this, corporate boards and managers need to improve effective informative procedure to manage issues ste...

Purpose: This study's goal was to examine how customer satisfaction at Jordanian five-star hotels served as a mediator between the effects of website quality and e-trust on customer loyalty. Design/methodology/approach: Questionnaires were the primary method used in the study for gathering data. The survey was created using data from earlier resear...

Purpose: The goal of this study is to determine how organizational justice (OJ), employee silence (ES), and workplace bullying (WB) affect turnover intention (TI). ES and WB play mediating roles in this study, and work stress (WS) acts as a moderator between ES, WB, and IT. Design/methodology/approach: The study has selected for a quantitative meth...

─ Globalization and recent information and communication technology advances have made the world more complex, dynamic, and uncertain. As a result, in these highly competitive higher education demands, they typically seek novel strategies to set them apart from their competitors. As a result, electronic, human resources became a critical factor in...

The rapid growth of e-commerce over the last decade has had a significant impact on the hospitality and tourism industries. Because of the digital era's rapid growth, Internet density has become critical. The current paper includes surveys and analyses of empirical studies and models related to subjective norms, website quality, service quality, in...

In today's world, the hotel sector is growing at a rapid pace and is becoming a worldwide industry. With intense competition, it is important for five stars hotels to be able to retain their customers and the understanding towards factors influencing customer loyalty seems to be paramount. The study examined four major predictors of customers' loya...

This study was conducted to investigate the influence of Palestine Service Quality dimensions (PAKSERV), subjective norms, customer satisfaction and bank image on customer loyalty of Palestine Islamic banking customers. The respondents for this study were Islamic banks customers in Palestine. A total of 500 questionnaires were distributed in three...

Researchers tie communication satisfaction within organizations to job satisfaction, productivity, and quality of work-life, and yet supporting communication satisfaction remains a challenge for workplaces. This research study examines the effect of organizational communication satisfaction, employee engagement, quality of work-life, and job perfor...

In order to ensure that the Islamic bank is staying competitive, job performance plays a significant role to ensure that the organization could be successful in the future. This study was designed to investigate the effect of psychological empowerment (PE), Knowledge sharing (KS) on job performance (JP) among employees working in Islamic banking se...

The study analyzed the relationships between talent management practices, namely talent identification, talent development and talent culture, and perceived organizational support between talents at Government Linked Corporation (GLCs). Survey questionnaires were disseminated at 47 GLCs and the responses were collected from 164 employees. Partial L...

The tourism sector, in general, and the hospitality industry, in particular, are both heavily influenced by the IT revolution. Interestingly, the accounting department provides many data, analysis, and information to assist the hotel management in making various decisions, but the role of this department in business decisions is not thoroughly inve...

Purpose Presently, there is a need for graduate students to be well prepared with accounting professional competencies (APCs) as the market is characterized by intensive activities and rare job opportunities. In relation to this is the significant role of student engagement (SE) practices and e-learning. Thus, the present study examined the mediati...

People are our most valuable asset, and Human Resource Management (HRM) plays a critical role in organizations that influences performance quality. Adopting a high-performance work system is gaining popularity since data shows that organizations that implement such systems, particularly in hospitals, have had great success. The effects of high-perf...

This article establishes an e-government adoption structure to survey the mediating roles of perceived usefulness (PU), perceived ease of use (PEOU), & trust, as well as the moderating role of transparency, in citizens' adoption of e-government services in the Jordanian public sector institutes. A quantitative approach using the questionnaire metho...

In Jordan, the public healthcare industries retained by the government and tremendously subsidized. However, the quality of care, personnel and facilities are far outreaching from satisfactory. Besides that, the private sectors may be expensive to access the care, quality of treatment and communication satisfaction derived is unwary. This study pro...

The pandemic COVID-19 proved as a great challenge for today world. The "Hashemite Kingdom of Jordan" timely control it due it's aggressive actions against pandemic COVID-19, in contrast with other "MENA" countries. Where the government encouraged domestic tourism to reduce the burden on this sector. The purpose of this study is to lay emphasis on t...

Higher education had a predominant national and institutional focus for a long time. The purpose of this study is to investigate the moderating effect of competitive advantage on the relationships between knowledge sharing, work engagement and organizational citizenship behaviour of employees in Jordanian Universities. The research clarifies foremo...

Purpose In the current competitive world of business, it is important that every individual strives to be competitive to elevate his/her life status and creates a bright-looking future. The purpose of this study is to lay emphasis on the Jordanian hospitality industry in light of the investigation as to how organizational commitment, leadership sty...

Purpose Among the vast innovation that emerged through industrialized revolution is the cell phone, while innovation has made life simpler in the present day, society is winding up increasingly attached to it via email, bills payments, movie production, video conferencing, financial tracking, face booking, indigenous and national news, stocks exch...

Hotel industry develops very fast in modern society and becoming a global industry. Moreover, people rely on the hotel when they travel for business, or leisure purpose. With intense competition, it is important for five stars hotels to be able to retain their customers and the understanding towards factors influencing customer loyalty seem to be p...

In this paper, the effect of three human resource management practices namely, compensation and benefits, training and development, and performance appraisal and achievement was examined along with organizational culture, motivation and knowledge management on job performance among Jordanian banks. The construct of job performance was measured by t...

Hotel managers face more risks and complexity in their work environment compared to their manufacturing firms' counterparts owing the unique service characteristic offered by hotels. The hotel managements' budgetary participation and their leadership styles, commitment quality management practices (QMPs) in terms of communications can all assist th...

Technology has made life easier in today's world. In addition, developments in technologies and communication have become commonplace for majority of people. Global telecommunication development has reduced distances around the globe, and made it easy for businesses to proliferate worldwide. This study explored the factors affecting the use of tele...

This paper introduces the concept of Organizational Citizenship Behaviour. Its origin, importance and the importance to study Organizational Citizenship Behaviour in the context of the luxury class hotel industry in Jordan are explained. However, very little work has been done in this area to see if motives of various kinds lead to organizational c...

The ever increasing establishment of various star hotels in Malaysia and Jordan has leverage the choice options of guests and tourist in these countries. While the guests were been offered multiple choices, the management of hotels are staggering to keep their existing guests and attract new ones through service provision to mitigate effects of com...

The present study attempts to contribute to the knowledge of how customer commitment, price, customer loyalty and customer satisfaction are defined and relate to each other in the five-star hotels; a questionnaire was developed and distributed. The study population consists of all hotels customers in Jordan, and a convenience sample was selected in...

This study aims to determine the impact of service quality (tangibles, reliability responsiveness, assurance, and empathy) on customer's loyalty in five stars hotels. To achieve the objectives of the study, a questionnaire was developed and distributed. The study population consists of all hotels customers in Malaysia and Jordan, and convenience sa...