Gert-Jan de Vreede

• PhD
• Dean at Stevens Institute of Technology

The introduction of Artificial Intelligence (AI) capabilities in business applications provides substantial benefits but requires organizations to manage critical AI ethical risks. We survey a range of large organizations on their use of enterprise risk management (ERM) systems to predict and mitigate the ethical risks of AI. Four serious gaps in c...

The introduction of artificial intelligence (AI) capabilities in business applications provides significant benefits but requires organizations to manage critical risks of AI ethical consequences. We survey a range of large organizations on their use of enterprise risk management (ERM) processes and toolsets to predict and control the ethical risks...

Purpose The COVID-19 pandemic has generated unprecedented public fear, impeding both individuals’ social life and the travel industry as a whole. China was one of the first major countries to experience the COVID-19 outbreaks and recovery from the pandemic. The demand for outings is increasing in the post-COVID-19 world, leading to the recovery of...

With the rise and integration of AI technologies within organizations, our understanding of the impact of this technology on individuals remains limited. Although the IS use literature provides important guidance for organization to increase employees' willingness to work with new technology, the utilitarian view of prior IS use research limits its...

With the advent of artificial intelligence (AI), individuals are increasingly teaming up with AI-based systems to enhance their creative collaborative performance. When working with AI-based systems, several aspects of team dynamics need to be considered, which raises the question how humans' approach and perceive their new teammates. In an experim...

Lack of employee compliance with information security policies is a key factor driving security incidents. Information security practitioners struggle to enforce policy compliance while employees try to curtail controls in favor of expediency and other perceived business and personal goals. This research-in-progress project utilizes the Design Scie...

Consumers read online reviews to decide whether to buy a product. Extensive research examines what makes a single review helpful or credible, yet there is very limited understanding of how a collection of reviews facilitates purchase decisions. Such understanding is critical because consumers rarely consult all reviews or a single review. They ofte...

The wide use of Artificial Intelligence (AI) has immediate business benefits for an organization and its stakeholders through efficiency gains, greater repeatability, and new business models; but the potential exists for unintended ethical consequences. Enterprise Risk Management systems focus on maximizing business value by balancing opportunities...

Convergence is a collaborative activity in which members of group focus on what they consider the most promising or important contributions resulting from an ideation activity. Convergence is critical in helping a group focus their efforts on issues that are worthy of further attention. In the current study, we further research in this area by expl...

Idea selection is a critical activity in open innovation crowdsourcing projects. Yet, the generation of vast amounts of ideas makes it cognitively challenging to identify the subset of ideas that are worthy of further consideration. We conducted an experiment to explore the influence of idea quantity and idea homogeneity on idea selection outcomes...

Innovation requires organizations to tap into the knowledge and creativity of teams. However, teams are confronted with massive amounts of data and information, necessitating a broad set of knowledge, methodologies, and approaches to solve problems and innovate. Consequently, team composition has become a critical challenge. Recent advances in arti...

This paper focuses on inconsistency among a set of reviews and explores how, why, and when the presence of cross-review incoherence influences consumers' purchase deferral-their likelihood of making a "buy/not buy" decision immediately after consulting the reviews or deferring it until after obtaining more information. Based on the cognitive disson...

Vendors and clients collaborate on outsourcing projects through virtual teams. Trust is an important indicator of mutual relationships that lead to successful projects. This study's objective is to investigate the determinants of trust in different stages of collaboration during offshore software-development outsourcing. Using a case study approach...

Computer-supported collaborative learning (CSCL) is widely adopted in industry learning, but it still faces challenges, including low participation, distraction, and learning inefficiency. In our study, we follow the design science research method to develop artifacts (a process and discussion platform) to address these CSCL challenges. Collaborati...

The popularity of online learning is growing exponentially. Accordingly, it is critical to understand how we can facilitate the learning experience for users in these unique online environments. Past research consistently finds that one important antecedent of online learning outcomes is social presence. However, there is limited research related t...

Open innovation crowdsourcing enables online crowds to quickly generate a plethora of creative ideas. A key challenge is the convergence of ideas for further consideration from massive numbers of candidate ideas with diverse quality. Based on Cognitive Load Theory, we executed a laboratory experiment to test the associations between three types of...

Many governments and organizations recognize the potential of open innovation (OI) models to create value with large numbers of people beyond the organization. It can be challenging , however, to design an effective collaborative process for a massive group. Collaboration engineering (CE) is an approach for the design and deployment of repeatable c...

Advances in artificial intelligence (AI) technologies have inspired businesses and researchers to identify new ways in which AI can improve our way of life. One such quest lies in giving AIs complex human capabilities-like leadership. We take the first step towards that goal and propose a pattern-based approach to leadership. We argue that leadersh...

A single review is rarely sufficient for consumers to make a purchase decision. While consumers typically consult a set of reviews, scant attention has been paid to the helpfulness of a review set. Moreover, it is generally assumed that the helpfulness of a review set can be easily determined by averaging the individual reviews' helpfulness evaluat...

The integration of crowdsourcing in behavioral research in the IS field offers several advantages and opportunities. This paper builds on prior study, employing a design science research (DSR) paradigm to design, develop and evaluate a tool that assists researchers in adopting crowdsourcing when testing theory about behavioral phenomena. The propos...

What if artificial intelligence (AI) machines became teammates rather than tools? This paper reports on an international initiative by 65 collaboration scientists to develop a research agenda for exploring the potential risks and benefits of machines as teammates (MaT). They generated 819 research questions. A subteam of 12 converged them to a rese...

Open innovative crowdsourcing has received increasing attention. This study sets out to investigate idea convergence and generation in open innovative crowdsourcing communities from a cognitive load perspective to explore aspects of cognitive idea processing. We have conducted a laboratory experiment to investigate the effects of three manipulation...

Collaboration Engineering (CE) is an approach for the design and deployment of repeatable collaborative work practices that can be executed by practitioners themselves without the ongoing support of external collaboration professionals. A key design activity in CE concerns modeling current and future collaborative work practices. CE researchers and...

Collaboration Engineering (CE) is an approach for the design and deployment of repeatable collaborative work practices that can be executed by domain experts without the ongoing support of external collaboration professionals. Since 2001, CE has been an active and productive topic of research that has attracted scientists from different backgrounds...

While crowdsourcing has become increasingly popular among organizations, it also has become increasingly susceptible to unethical and malicious activities. This article discusses recent examples of disruptive and deceptive efforts on crowdsourcing sites, which impacted the confidentiality, integrity, and availability of the crowdsourcing efforts' s...

While crowdsourcing has become increasingly popular among organizations, it also has become increasingly susceptible to unethical and malicious activities. This article discusses recent examples of disruptive and deceptive efforts on crowdsourcing sites, which impacted the confidentiality, integrity, and availability of the crowdsourcing efforts' s...

The selection of good ideas out of hundreds or even thousands has proven to be the next big challenge for organizations that conduct open idea contests for innovation. Cognitive load and attention loss hinder crowds to effectively run their idea selection process. Facilitation techniques for the reduction and clarification of ideas could help with...

Over the past decades, user engagement has become central to product success more than ever before. However, while engagement has been studied extensively in various disciplines, these bodies of knowledge are siloed. One indication of this separation is that there is no existing user engagement measure that can be used consistently and reliably acr...

Engagement on online learning platforms is essential for user retention, learning, and performance. However, there is a paucity of research addressing latent engagement measurement using user activities. In this work in progress paper, we present a novel engagement score consisting of three sub-dimensions -cognitive engagement, emotional engagement...

Crowdsourcing has become a popular and well ­adopted problem­ solving approach for organizations. An important challenge in crowdsourcing projects is the crowd evaluation and selection of promising ideas from a pool of generated ideas. In this study, we aim to conduct a lab experiment to test the effect of information quantity and information distr...

Humans will soon need to adapt to a collaborative setting in which technology becomes a smart collaboration partner that works with a group to achieve its goals. It is therefore time for collaboration researchers to explore the vast opportunities afforded by smart technology and to test its utility for enhancing team processes and outcomes. In this...

Collaborative brainstorming is often followed by a convergence activity where teams extract the most promising ideas on a useful level of detail from the brainstorming results. Contrary to the wealth of research on electronic brainstorming, there is a dearth of research on convergence. We used experimental methods for an in-depth exploration of two...

While crowdsourcing has become increasingly popular among organizations, it also has become increasingly susceptible to unethical and malicious activities. This article discusses recent examples of disruptive and deceptive efforts on crowdsourcing sites, which impacted the confidentiality, integrity, and availability of the crowdsourcing efforts' s...

Yield shift theory (YST) is a relatively new theory that offers logic to predict and explain satisfaction effects for which prior theories could not fully account. We investigate the degree to which the propositions of YST are consistent with observed outcomes in a study of satisfaction with technology-supported collaboration among 322 knowledge wo...

Based on five types of trust, this research explores trust influencing factors in peer-to-peer interpersonal communication, group communication and mass communication. Previous research has mainly focused on trust and the corresponding antecedents in electronic commerce communication and online collaboration. This study extends the literature on tr...

Open innovation and crowdsourcing rely on online collaboration tools to enable dispersed people to collaborate on creative ideas. Research shows that creativity in online groups is significantly influenced by the interaction between group members. In this paper, we demonstrate how theory can be effectively used to design and evaluate a tool for cre...

Crowdsourcing refers to the use of technologies to gather the collective effort and wisdom from an undefined group of online users for organizational innovation and/or problem solving. A critical challenge for crowdsourcing users and providers is to engage online participants to make sustained contributions. This research in progress paper proposes...

Online collaborative problem solving (OCPS) refers to the use of social web technologies to garner netizens’ collective effort for problem solving and innovation tasks. The model has enabled organizations to involve online users in organizational works at large scale. However, success of this kind of initiatives depends much on, among other things,...

Open innovation and crowdsourcing ideas rely on people to be creative through an online collaboration system. Creativity in online groups depends heavily on the interaction between group members. An- chored discussion was evaluated in a preliminary laboratory experiment as a new mode for creative interaction. In anchored discussion every com- ment...

Commercially available mobile and Internet technologies present a promising opportunity to feasibly conduct ecological momentary assessment (EMA). The purpose of this study was to describe a novel EMA protocol administered on middle-aged women's smartphones via text messaging and mobile Internet. Women (N=9; M age=46.2 ± 8.2 years) received 35 text...

The quality of collaboration directly affects the quality of an organization's outcomes and performance. Trends like globalization and increased product and service complexity have pushed organizations to become more and more reliant on collaboration in distributed, cross-disciplinary, cross-cultural, virtual teams. The present research is based on...

Much research exists regarding (computer-supported) idea generation, yet little is known about how teams can be facilitated to efficiently converge on a set of ideas. Convergence is a critical activity in collaborative problem-solving and decision-making as teams need to focus their cognitive resources on the most promising ideas resulting from a b...

Although meeting technologies offer great benefits in increasing productivity of teamwork, their organizational adoption is often challenging. Various studies on the antecedents of adopting and using such technologies identified a number of factors that predict adoption, for example satisfaction with process. This paper presents and examines a mode...

Collaboration is a ubiquitous phenomenon in organizations that often takes place in the setting of a meeting. Organizations use meetings as a focal point to bring people together to collaborate, coordinate, plan, or accomplish some result. This chapter focuses on a specific type of meeting: Co-creation meetings, where teams collaborate to produce t...

Background: Fewer than 50% of middle-aged women participate in regular physical activity (PA). Innovative approaches that engage women who may not otherwise participate in PA programs are warranted. The purpose of this study was to explore the acceptability and feasibility of a 12-week tablet-based book club for improving middle-aged women's PA....

Collaboration Engineering helps organizations achieve significant business improvement by releasing untapped potential through streamlining their collaborative work practices. The approach enables organizations to design and deploy collaboration engineering processes using professional collaboration techniques and technology for recurring high-valu...

This plenary speech discusses the following: Collaborative Analysis in the Intelligence Community: Research Opportunities; Advances and Opportunities for Research on Open Collaboration Crowdsourcing.

Collaboration technologies offer benefits for organizations to make teamwork more productive and creative. Yet the organizational transition towards using particular types of collaboration technologies is often fraught with challenges. A key condition for successfully transitioning towards a new way of working is that the stakeholders are committed...

Social media technology has enabled virtual collaborative environments such that people can actively interact, share knowledge, coordinate activities, solve problems and co-create value. Organizations have begun to leverage approaches and technologies to involve numerous people from outside their boundaries to perform organizational tasks. Crowd so...

Stakeholders who experience dissatisfaction with a system, even for reasons unrelated to its technology, may decline to adopt it or may abandon it even if there is clear evidence of substantial benefit from its continued use. Yield Shift Theory (YST) proposes a causal explanation for the onset, magnitude, and direction of satisfaction responses. Th...

Social media technology has enabled virtual collaborative environments where people actively interact, share knowledge, coordinate activities, solve problems, co-create value, and innovate. Organizations have begun to leverage approaches and technologies to involve numerous people from outside their boundaries to perform organizational tasks. Despi...

Groups can generate so many ideas during a decision making process involving brainstorming that they become an impediment to group processes. Convergence activities reduce the number of ideas generated by the group and clarify those ideas, allowing the group to move forward with a set of ideas worthy of further attention. Research about convergence...

The potential benefits of collaboration technologies are typically realized only in groups led by collaboration experts. This raises the facilitator-in-the-box challenge: Can collaboration expertise be packaged with collaboration technology in a form that nonexperts can reuse with no training on either tools or techniques? We address that challenge...

Crowdsourcing is a collaboration model enabled by people-centric web technologies to solve individual, organizational, and societal problems using a dynamically formed crowd of people who respond to an open call for participation. We report on a literature survey of crowdsourcing research, focusing on top journals and conferences in the Information...

Interdisciplinary R&D teams have become quite common. Many of today’s scientific breakthroughs occur in interdisciplinary teams as the increasingly complex problems facing society often cannot be addressed by single disciplines alone. However, fostering creative and productive collaboration in interdisciplinary teams is no easy challenge. First, le...

The System development projects continue to fail at unacceptable rates. Including a wide array of users in the requirements development process for a wide-audience system can help to increase system success. Facilitated group workshops can effectively and efficiently gather requirements from several different users. To decrease cost and increase th...

Introduction to the Working and Gaming in 3D Virtual Environments Minitrack

Modern organizations are increasingly relying on teams to solve problems and make decisions. In order to effectively utilize teams, it is important to understand the conditions in which the team can function most efficiently. One of the conditions required to make team work successful is to ensure that there is consensus among the team members abou...

Introduction to the Processes and Technologies for Small and Large Team Collaboration Minitrack

Organizations are increasingly utilizing teams to develop creative solutions to solve problems. However, the generation of creative ideas alone may not be enough to ensure innovative solutions are implemented: teams must actively and effectively evaluate ideas prior to selecting new products or solutions to solve a problem. We followed a model of i...

Crowdsourcing refers to the use of technologies to gather the collective effort and wisdom from an undefined group of online users for organizational innovation and/or problem solving. While the idea holds a lot of potential, its implementation can be thwarted by an ill design and management of the collaboration processes. Therefore, studies on cro...

Many researchers argue that the quality of collaboration directly affects the quality of an organization's outcomes and performance. This paper reports on the first field application of a Collaboration Maturity Model (Col-MM) through an automotive field study. This model was empirically developed during a series of Focus Group meetings with profess...