Geoffrey Bentum-Micah

• Doctor of Philosophy
• Professor (Assistant) at Zhejiang Normal University

Consumer worries about their health and the environment are drawing attention to the usage of genetically modified food on a global scale. The study aims to provide fresh insight into how consumers view GM foods and how they plan to respond to them. Data were collected from Chinese consumers, who are at the advanced stage of GM food, and Ghanaians,...

The unintended consequence of primary school enrolment is to reduce illiteracy among pupils; however, increased school enrolment in sub-Sahara Africa yields fewer results of equipping pupils with reading and writing skills as many primary school pupils can hardly read and write. The study explores barriers influencing pupils' poor reading and writi...

The study tested a health service quality mediation model on patient satisfaction and loyalty outcomes with provider administration functions. Participants were 7 108 outpatients from eleven public hospitals in Hubei province, China (female = 58.5%; infections and chronic diseases = 70.5%; mean age = 45.1 years, SD = 0.92 years, age range = 18-60 y...

This paper examines the escalating concerns within the Ghanaian educational sector, particularly in primary and secondary education. It delves into the influence of rapidly evolving scientific and technological landscapes and their impact on educational quality. A specific focus is placed on the critical role of textbook selection, mainly electroni...

This study reviews and equates the historical upgrade of Ghana’s polytechnics to technical universities compared to the United Kingdom and South Africa, including its processes as a borrowed educational policy. Furthermore, it critically reviews the policy’s incubation process, the borrowing process, the implementation process and the actual outcom...

Covid-19 has brought distortion to health delivery globally and made it challenging to seek healthcare, but persons with chronic health conditions who require continuous medical attention have suffered the most as all attention at the medical front was directed to covid-19 related issues. The study explores how the five primary constructs of the he...

The primary objective of this research was to find out the impact of GRX scale (ganqing, renqing, and xinren) on a non-Chinese working environment. Thus, to apply and ascertain the effect of the three dimensions of guanxi on employees’ engagement and, eventually, their job performance in an African working environment. This research used social exc...

Will LMX have a significant positive impact on task performance? If the performance of employees is intercepted by a careful consideration of their personality traits such as agreeableness, will their task performance be any different? Also, will relationship conflict lessen or increase the effect of the agreeableness on their performance? These we...

This study makes an empirical study on the relationship between service quality, customer satisfaction and customer loyalty in the banking sector for cocoa farmers of Sefwi-Wiawso in the western-north region of Ghana. Based on the servqual model the researcher constructed a model which brings to light the relationship amid quality of service and cu...

The enormous potential inherent in the use of technological enhancements has subsequently informed the deployment of technologies into mainstream health service and delivery. However, a larger population of health technology consumers, specifically patients, are touted to be significantly constrained in its usage. Against this backdrop, our study e...

The outbreak of the new coronavirus (COVID) started in December 2020. By far, the COVID-19 has affected over 26,547,419 individuals worldwide, with 874,424 deaths and 18,732,160 recoveries as of August 2020. The research aims at identifying the effects of COVID-19 on education sector management pointing out success stories of countries that have be...

In every economy, Stock markets are part of the key elements the build it up. A few decades ago, there has been a significant change in Ghana stock market returns (GSE). Our study examines the statistical and economic significance of investor sentiment, based on weather conditions/changes, on stock market returns. OLS models, assisted by unit root...

Researchers’ attention has been turned on Health expenditure, Carbon emissions, and economic growth as they play a focal role in the current debate on environmental protection and sustainable development. Our paper endeavors to investigate the impact of economic growth and CO2 emissions on Health expenditure for two main countries in Asia (China an...

Patient satisfaction is considered one of the preferred outcomes in health care as it is directly related to the re-use of health services as well as the success and sustainability of the health care facility. The purpose of this study was to examine and analyze the effect of the quality of services rendered by medical personnel on patient loyalty...

Purpose: In this study, we contribute to the existing literature by examining the relationship between military spending changes and economic growth in China over the period 1995 to 2018 using the granger causality test. We would also explore the short and long-run relationship between GDP growth and military expenditure of China. Approach/Methodol...

This study investigates the effect of the quality of doctor services on patient loyalty via the mediating influence of patient satisfaction. Variables like gender and proximity were also controlled for. Quantitative methods were used to analyze the data collected from a questionnaire which was randomly administered to outpatients (2500) in the five...

Purpose: This paper examined the association between perceived service quality and patient satisfaction of Chinese outpatients in the patronage of medical services. Design/Methodology/Approach: Utilizing by novelty specific departments in the hospital's and logistics multiple regression investigation, the researchers tested and estimated the statis...

This study investigated the impact of service quality dimensions on customer satisfaction in Ghana private hospitals. This study was conducted using the data from 562 consumers who received services from four (4) different private hospitals in Ghana. Assurance, empathy, reliability, responsiveness and tangibility (Service Quality dimensions) and cu...

This study examines the impact of banks' capital on the performance of banks. It adopted the multiple ordinary least squares (OLS) regression model and heteroscedasticity test to check how homogeneous or heterogeneous the variables are. Time-series data covering the period between 2008-2017 for Ghanaian listed universal banks were considered. This...

Critical of the areas in customer-centered marketing paradigms and philosophies, is ensuring that existing customers are satisfied to enable you maintain their loyalty, repurchase and to woo in new clientele. The study examined the critical influences of customer satisfaction in the retail banking of Ghana and its effects on customers' purchasing b...

The last two decades have witnessed an extensive growth and an ever-increasing competition in foreign direct investment (FDI) flows to the developing countries. This has resulted in higher investment incentives offered by the host governments and an increase in the number of bilateral investment treaties (BITs) and regional agreements on investment...

The findings of the study gave evidence that there were disparities in the academic performance of pupils in public and private basic schools in the Berekum Municipality. From the study, it was established that both internal and external factors in the classroom and outside the classroom were responsible for the disparities of academic performance...

This paper aims to research whether there is a link between FDI inflows and Economic growth in the Republic of Seychelles Island. The ordinary least square results obtained show that the impact of FDI inflows on economic growth is low. Small Island Developing States attract less FDI inflow because they are limited to few resources that attract over...

This paper aims to research whether there is a link between FDI inflows and Economic growth in the Republic of Seychelles Island. The ordinary least square results obtained shows that in the impact of FDI inflows on economic growth is low. Small Island Developing States attracts less FDI inflow because they are limited to a few resources that attra...

In as much as most countries benefit from external sources of funds and grants, The major reliable source of fund is the one generated internally. In a developing country, taxation is one of the major forces behind which the country can develop. Whiles Ghana Revenue Authority is one of the agencies which can mobilize such funds for the benefit of t...

Flammability studies are conducted to evaluate the behavior of materials exposed to fire. In this study, microscale combustion calorimetry (MCC) and cone calorimetry methods were applied to acquire the flammability characteristics of red and grey extruded polystyrene (XPS) samples. To understand the effect of changes between parameters, Pearson’s c...

This paper examines the likelihood of efficiency given stability in a competitive market (banking system). Apparently, a financial crisis emanates from instability and inefficiency in the financial system(s) wherein the banking system is a key institution. Therefore, our concern geared towards maintaining both stability and efficiency in the bankin...