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Publications
Publications (35)
In this paper, we present the results of research on features and content of open data portals in American cities. Five scales are developed to categorize and describe these portals: the Open Data Portal Index (ODPI), Data Content Index (DCI), a compilation of the two (Overall Index), the Number of Datasets and Number of Datasets per 100,000. Regre...
This study explores the extent to which community colleges succeed in assisting students to transfer to four-year colleges. The study uses data from the California Community College system to test hypotheses about overall transfers and transfers of underrepresented students, It utilizes a framework based upon social reproduction theory (Bowles & Gi...
This article examines the user help and service navigation features in government Web sites and compares them across levels of government. These features are critical to ensuring that users unfamiliar with government are able to successfully and easily access e-government services and information. The research finds clear patterns in the use of sim...
This chapter examines three issues emerging in the fields of e-government service delivery and e-commerce — the need for and a potential structure for performance measures, the heightened need for security awareness around e-government and e-commerce, and the need for e-government web design centered around usability. Beginning these discussions ar...
Electronic commerce, or e-commerce, is simply business that is conducted over the Internet. Government e-commerce applications are those e-commerce applications utilized by some level of government, whether it is federal, state, or local. In this article, we will distinguish between interactive transactions and e-commerce transactions. Strictly spe...
This article examines the user help and service navigation features in government Web sites and compares them across levels of government. These features are critical to ensuring that users unfamiliar with government are able to successfully and easily access e-government services and information. The research finds clear patterns in the use of sim...
Electronic commerce, or e-commerce, is simply business that is conducted over the Internet. Government e-commerce applications are those e-commerce applications utilized by some level of government, whether it is federal, state, or local. In this article, we will distinguish between interactive transactions and e-commerce transactions. Strictly spe...
This chapter examines user help and service navigation features in government Web sites and compares them across levels of government. These features are critical to ensuring that users unfamiliar with government are able to successfully and easily access e-government services and information. The research finds clear patterns in the use of similar...
This chapter examines three issues emerging in the fields of e-government service delivery and e-commerce — the need for and a potential structure for performance measures, the heightened need for security awareness around e-government and e-commerce, and the need for e-government web design centered around usability. Beginning these discussions ar...
This chapter examines three issues emerging in the fields of e-government service delivery and e-commerce -- the need for and a potential structure for performance measures, the heightened need for security awareness around e-government and e-commerce, and the need for e-government web design centered around usability. Beginning these discussions a...
The passage and implementation of the San Francisco Children's Amendment, or Proposition J, in 1991 represents an important expansion of the increasingly common strategy of budgetary earmarking by human service organizations. The core of the initiative was a city charter amendment that earmarked a portion of existing property taxes and established...
This article describes an empirical study of the current level and type of state and local public activity on the World Wide Web (WWW), providing some important baseline information on government activities in this area. Moving governments onto the WWW represents a paradigm shift in the use of technology, and some governments are moving faster and...
The use of electronic communication is exploding. To maximize productivity, it is important for public managers to take advantage of the technology available. Prior research has shown that gender differences appear in the use of computer technology, with heavier use being attributed to men. This article presents results that show the contrary. In a...
Many funding innovations have developed in the human services field in the last decade. This paper describes some of those innovations, the trends in these innovations, and suggests other potential developments in the area. Funding innovations in four categories have developed - charges for specific services rendered, dedicated fees or charges, ear...
Typescript. Thesis (Ph. D.)--Florida State University, 1987. Includes bibliographical references (leaves 280-296).