Gamal S. A. Khalifa

Higher Colleges of Technology · Faculty of Business

Websites have become a channel for tourism enterprises to market and sell their services online. These enterprises are committed to improving their online services to retain customers and improving their competitiveness. This study aims to measure the effect of website quality dimensions on customer purchasing behaviour, and how this behaviour affe...

This research aims to examine the influence of Islamic attributes of destinations, which include worship facilities, halalness, and general Islamic morality, on Saudi Arabians’ decision to visit Jakarta with tourism destination image as a mediating variable. The research data were obtained from 200 respondents who visited Jakarta and completed the...

This research builds on the ideas through the development of sets of attributes (strategic leadership, strategic planning effectiveness, and tourism sustainability practice), the event of a framework for evaluating destination competitiveness in Egypt. This study has followed a quantitative design with a survey-based questionnaire development. Surv...

This present study examines the relationships between hedonic value, customer-to-customer interaction, customer demandingness, customization and customer love on customer citizenship behaviour with the moderation effect of customer involvement. A quantitative survey design was conducted on a sample of 585 customers in Malaysian hotels to test the p...

This present study examines the relationship among competency development, empowering leadership, employee-organisation relationship, psychological flexibility and career success in the Chinese hotel industry. Using the survey data of 560 employees working in 45 hotels, the salient results of PLS-SEM suggest that the interplays of competency develo...

The present study's purpose is to examine the relationships between customer-employee interaction (CEI), optimal distinctiveness (OD), perceived fairness (PF), functional quality (FQ), and customer engagement behaviour (CEB) in the hotel industry in Vietnam. This present study applied a quantitative design and surveyed questionnaires to the hotel....

The study’s purpose is to examine the relationships between customer-to-employee interaction (CEI), customer involvement (CI), optimal distinctiveness (OD), functional quality (FQ) and customer engagement behaviour (CEB) in the Vietnamese hotel industry. The research was conducted a quantitative survey, which targeted hotel customers and had manage...

This present study examines the factors influencing COVID-19-vaccinated tourists’ intention to repeat behaviour (IRB) in Chinese tourism destinations. Employing purposive sampling, 500 questionnaires were distributed to tourists, and 409 were analysed. The PLS-SEM findings revealed that novelty seeking, diverse attractions, and destination familiar...

This study investigates supply chain management methods linked to flexibility, value chain, and capacities. It describes an exploratory study to investigate the interconnected aspects and come up with a research framework. The business drivers and response effects of a flexible supply chain were investigated in a case study on a manufacturing organ...

This study contributes to the literature on career decisions on strategic leadership activity and knowledge sharing by introducing a resource-based approach to the forecasting of organizational performance. The study design was accompanied by a quantitative approach using a questionnaire to gather data from the Department of Municipal Affairs emplo...

Employees have different perceptions and attitudes toward risks linked to the industry of tourism and hospitality and tend to be risk-taking or risk-averse by putting themselves in risky situations or exposing others to harm. Therefore, this paper tries to identify the antecedents that form their perceptions and attitudes to risks in Egyptian hotel...

The research interest in some products is developing in lockstep with the global market need for electronics. However, research on electronic strategies or operational analysis is limited. LG has established an effective supply chain operations management system in this case study. Based on the Toyota Production System, LGE has developed proprietar...

Introduction: Due to the basic yet appealing design of Apple's products, their competitive approach may be defined as product differentiation. Apart from the technology employed by Apple, the company's design is also a success factor. In this aspect, the company's reputation is built on its superior product design. Minimalism is one of the design c...

The purpose of this study is to see how users' performance expectations affect their behavioural intention to use m-commerce applications in Libya. The participants of this study are 310 respondents. Unified theory of acceptance and use of technology (UTAUT) has supported the hypothesis of this study. The findings suggested that there is positively...

The object of this study is to examine the relationship between effort expectancy and behavioral intention to use m-commerce in the Libyan context. It also aimed to determine the effect of effort expectancy on users' behavioral intention. Using data from 310 respondents, the model of this study is supported by the Unified Theory of Acceptance and U...

Introduction: Strategic management and tourism are both relatively small areas of study. However, both have developed broad literature that was brought together in this study. One of the key questions in strategic management is how to keep the sustainability of functional performance as a competitive advantage. Achieving a sustainable competitive a...

Introduction: Higher education is more worldwide than any time in recent memory. The Higher education condition far and wide has been changed in the previous two decades by worldwide ideas and policy models. Higher education frameworks in numerous nations have extended drastically to meet growing economic and social needs. Educational policies, str...

Purpose: In a variety of contexts, the requirement for organizational performance alignment has been well established in the literature. As a result, the demand for better leadership has focused a great deal of emphasis on staff performance planning, management, and assessment. Knowledge-oriented leadership is one of the most essential and crucial...

Introduction: The study aims to test the influence of service quality and trust in consultant on the performance of the project management consultant in UAE's executive council. Methodology: Quantitative approach was implemented by using a self-administrative questionnaire to examine the study hypotheses. SPSS and smart PLS3 were employed to analy...

The hospitality industry is extremely competitive, and employee innovative behaviour plays an essential role in determining whether hotels survive, grow, or achieve a competitive advantage. This research implements structural equations modelling via SMART-PLS3 to analyse the 504 valid questionnaires to assess the theoretical framework and identify...

The study is aiming to assess the Egyptian hotel e-Service quality based on the travel agencies' expectations and perceptions. The gap analysis among travel agencies expectations and perceptions is a crucial intention to enhance the hotel service quality on the online context. The study implemented a self-administrated questionnaire to collect data...

In this study, the researchers have proposed, developed and tested a novel model which highlighted the effect of the Destination Service Quality (DSQ) dimensions (like local transport, accommodation, cleanliness, hospitality, different activities, airport, language communication services) on the tourist satisfaction, in UAE"s tourism industry. For...

In this study, hypothetical implications demonstrate the aftereffect of the exploration that we distinguish of model variables relationship-based contribution. There is a crushing assortment of theoretical reasons to continue the point of view that managerial settings give an increasingly productive scene to knowledge-oriented leadership (KOL) conn...

Tourism industry recognizes the growing interest in Halal tourism from both the perspectives of practitioners and researchers. Indonesia was chosen as the world's best halal tourism destination this year according to the 2019 Global Muslim Travel Index (GMTI) and outperformed 130 destinations from around the world. Among the 10 most favorite halal...

Tourism industry recognizes the growing interest in Halal tourism from both the perspectives of practitioners and researchers. Indonesia was chosen as the world's best halal tourism destination this year according to the 2019 Global Muslim Travel Index (GMTI) and outperformed 130 destinations from around the world. Among the 10 most favorite halal...

In the quest to improve performance, attention has been directed at new technologies through creativity and innovation (Khandwalla& Mehta, 2004). It must be emphasized that the dire need for better public services has led to several quality frameworks in various global regions. Abu Dhabi Investment Authority is the focus of this paper, where an inn...

The new technologies are enabling organizations to be flatter, networked, and more flexible. Organizations in the 21st century inevitably make substantial investments in Information Technology (IT) in order to achieve competitive advantage, by spending enormous sums of money on computer hardware, software, communication networks, databases and spec...

One of the mainstays of the UAE imaginative and prescient is converting the UAE into focused Knowledge monetary machine (development, creativeness, and money related administrations). In this way, to reach at that cause of authoritative presentation, hierarchical improvement is a reason force for arriving at that goal. Albeit numerous investigation...

The purpose of the study is to identify the relationship among Strategic leadership (SL) knowledge-oriented leadership (KOL) and knowledge sharing (KS) toward employee innovative behavior (EIB) in UAE police administration. A quantitative research approach has been conducted for the study and survey-based method has followed in the research and dis...

The primary objective of this study was to identify the nature of the relationship between service quality, customer satisfaction, and behavioral intention. The specific objectives of the study were to determine the dimensions of holistic approach service quality that influence students behavioral intentions; establish the difference in service qua...

In the quest to improve performance, attention has been directed at organizational excellence to remain competitive through creativity and innovation. Tt must he emphasized that the dire need for excellence has led to several quality frameworks in various global regions. health Authority Abu Dhabi (HAAL)) is the focus of this study where an innovat...

In this study, the researchers used the SEM-PLS technique and analysed the 389 valid questionnaires for assessing the proposed model which was based on the different Transformational Leadership (TL) characteristics. They aimed to determine its impact on the innovative activities of the governmental organisations in the UAE. The major independent co...

This study aims to identify the relationships between strategic leadership practices, knowledge sharing, and team effectiveness in the Municipalities in UAE. The present study followed a quantitative research design and used a questionnaire to elicit insight from employees. A total of 500 questionnaires were distributed, and 405 questionnaires were...

Abstract: Based on leadership theory and social exchange theory, the study investigated the role of Strategic Leadership (SL) and Organizational Learning Culture (OLC) on Organizational Sustain ability (OS) among employees in the General Directorate of Residency and Foreigners Affairs (GDRFA), UAE. The current study adopted SEM to test the study’s...

This study aims to identify the relationships between strategic leadership practices, knowledge sharing, and team effectiveness in the Municipalities in UAE. The present study followed a quantitative research design and used a questionnaire to elicit insight from employees. A total of 500 questionnaires were distributed, and 405 questionnaires were...

The need for organizational performance to be aligned is well established in the literature in different context. Consequently, the need for improved leadership has directed massive attention towards employee performance planning, performance management and performance evaluation. Knowledge oriented leadership (KOL) is one of the most significant a...

The field of organizational behavior has seen an expanding enthusiasm for understanding elements that advance employee creativity; the development of new and valuable thoughts concerning items, administrations, procedures, and systems in associations. In this study, the main objective is to examine the direct and indirect impact of empowering leade...

Organizations consider innovation to be a critical variable between life and death of the organization. Moreover, the goals of ambitious organizations can be achieved through innovation. In the 21st century, this is one of the main resources needed to achieve sustainability and economic growth. The main objective of the current study is to examine...

Indeed, workers who have autonomous decision-making capabilities, can act as business partners, keeping watch on profitability. It shows that the concern is establishing self-sufficiency among the employees who belong to the same Organization. The main objective of this study is to determine the factors effecting the employees self-sufficient withi...

Jakarta ranks third as a favorite halal tourist destination in Indonesia according to the halal research and certification institute, Crescent Rating during the first quarter of 2019. This list of favorite destinations is recorded in the Indonesia Muslim Travel Index (IMTI) 2019. To maintain and increase the number of visits to halal tourism, revis...

A loyal guest has demanded value-based fairness at the time of purchasing a product or accommodation as a member or regular guest. The purpose of the paper is to examine the relationships between service disclosure, price fairness, problem-solving, system adaptation, guest behavioral loyalty, and value-based fairness in Malaysian five-star resorts....

Tourism organization in performing its tasks depends largely on the ability of leadership to carry out its functions in order to sustain its performance and competitiveness in the domestic and international markets. The aim of the research is to test the association among Strategic leadership (SL) toward tourism sustainability (economic, environmen...

Building competitive organizations requires a conscious management and a strong and effective leadership that recognizes the importance of sustainable development, and how to be applied in business organizations. The aim of the research is to test the association among Strategic leadership (SL), strategic planning effectiveness (SPE) toward tourism...

The purpose of the study is to examine the relationships between B2B SERVQUAL, top management support and project management consultant performance in United Arab Emirates executive council. This followed the quantitative research design as developed self-administrative questionnaire to collect data from UAE executive council staff. This study reve...

In this study, the researchers have proposed, developed and tested a novel model which highlighted the effect of the Destination Service Quality (DSQ) dimensions (like local transport, accommodation, cleanliness, hospitality, different activities, airport, language communication services) on the tourist intention to revisit, via the mediating role...

Higher education frameworks in numerous nations have extended drastically to meet growing economic and social needs. Educational policies, structures and practices have been essentially affected by globalization. Some of these progressions have been driven by financial forces, while others have been driven by political, technological, and social po...

This study employs structural equations modeling via PLS to analyze the 392 valid questionnaires in order to assess the proposed model that is based on the transformational leadership characteristics to identify its effect on the performance of organizations, besides assessing the moderating role of organizational culture in the government sector i...

This study aims to identify the relationships among Crisis Leadership (CL), Strategic Leadership (SL), Business Continuity Management (BCM) on Organizational Crisis Performance (OCP). Crisis performance defined the integration of possible actions that represent to reduce unstable situation of the organization. For the methodology, this study follow...

: Information and telecommunication technology (ICT) are today practiced in various public sectors and are considered as a cost-effective and convenient means to encourage openness, transparency, and to reduce corruption. It has also put innovation and ICT more than ever at the heart of smart development. Presently, this phenomenon has also been ad...

One of the important research topics and areas that is attracting significant interest and attention globally is ‘big data’. While big data contribute towards the quality of decision-making, it also assists in the development of and extending the knowledge in this area by harnessing available technology. This research presents and discusses the lit...

In the quest to improve Employee Creativity (EC) attention has been directed at Empowering Leadership (EL) to remain competitive through creativity and innovation. It must be emphasized that the dire need for empowering leadership has led to several quality frameworks in various global regions. Abu Dhabi National Oil Company (ADNOC) is the focus of...

This study employs structural equations modelling via. AMOS to analyse the 504 valid questionnaires in order to assess the proposed model to identify the factors that influence employee performance. Abu Dhabi police is the focus of this study where an innovative approach is applied to assess the impact of Ethical Leadership (EL) through Affective O...

Need to generate more revenues by driving loyalty of guests have been recognized as the most critical factor in business's success for hotel operator. There are numerous of underlying factors and determinants which lead to customer loyalty. Among them, the importance of customer loyalty becomes obvious along with high service quality and customer s...

In today’s competitive business environment, organizations are focusing on project management assets which are becoming an integral part of every aspect and activity and thus has a profound impact on the performance of the employees. State Owned Enterprises (SOE) of Abu Dhabi are the focus of this study as they are considered the key economic power...

Drawing on leadership theory and social exchange theory, the study investigated the role of Ethical Leadership (EL), Leader-Member Exchange (LMX) and Affective Organizational behavior (AOC) Employee Performance (PERF) in the Abu Dhabi police. The current study adopted SEM to test the study’s hypothesis. A sample of 558 employees in the Abu Dhabi po...

The new higher education systems have developed speedily with the standard and worldwide quality. The educational systems have endured long reformation and transformation processes from an old fashioned educational management model that deeply seated in the past to a strategic model. This study purpose is to identify the relationship among strategi...