Gabriela Viale PereiraDanube University Krems · Department of E-Governance and Administration
Gabriela Viale Pereira
Doctor of Business Administration
Assistant Professor for Information Systems
About
67
Publications
44,216
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
1,125
Citations
Citations since 2017
Introduction
Assistant Professor at the Department for E-Governance and Administration at Danube University Krems and Research Fellow at CTG UAlbany. Coordinator of the Erasmus+ CAP4CITY project. My research is focused on general application of technology in government (digital government), smart governance and smart cities, IT Governance in the public sector, data-driven decision-making and policy making, sustainable digital environments and research in education (developing ICT-based learning tools).
Additional affiliations
August 2016 - December 2019
June 2016 - present
April 2014 - December 2014
Publications
Publications (67)
Purpose
This research was conducted to understand how vulnerable communities used social media (SM) tools to face the impacts of the COVID-19 pandemic. Affected by the lack of information and the absence of effective public policies, residents from slums in the city of Rio de Janeiro displayed new and unexpected uses to SM tools to tackle the healt...
The success of citizens’ electronic participation, or eParticipation, depends not only on mitigating digital divide challenges, but also on facing socio-organizational issues such as citizen data privacy, ICT literacy, as well as citizen awareness and motivation to participate. Despite the efforts of several researchers to present models and framew...
Emerging technologies and digital transformation in government and society, called Government 3.0, put forward new training needs for graduates in the area. The ERASMUS+ research project “Scientific Foundations Training and Entrepreneurship Activities in the Domain of ICT-enabled Governance” (Gov 3.0) established the scientific domain of Government...
Smart government relies both on the application of digital technologies to enable citizen's participation in order to achieve a high level of citizen centricity and on data-driven decision making in order to improve the quality of life of citizens. Data-driven decisions in turn depend on accessible and reliable datasets, which open government and s...
The realization of the complexity of the modern societies’ needs and problems leads to an understanding that the current civil societies’ ecosystem could be compared to a network, where every stakeholder is connected to the others and they collaborate by exchanging information, services and engagement. Recent research studies suggest the adoption o...
Building smart sustainable cities initiatives requires governance capacity, which is constantly challenged by a diversity of actors and the transformation towards a digital society; however, the process of identifying the conditions for building a smart sustainable city (SSC) is not straightforward. As an attempt to map the key governance condition...
Smart cities governance (SCG) consists of both to foster technology-enabled innovation, and to utilize disruptive technologies (DT) outcomes and impacts to increase public value of urban services. Despite widespread discussion of DT benefits, scientific literature identifies multiple determinants of unintended negative consequences (UC) of DT deplo...
This study aims to verify the effects of IT governance (ITG) institutionalization on civil servants’ behavior. The general assumption is that ITG institutionalization exerts a positive effect on behavior, provided the ITG legitimation process enhances the perception of organizational justice since transparency and equity increases. Organizational c...
Population grow and rapid urbanization generate several consequences such as congestion, air, water and urban pollution, health issues, social inequality, natural resource shortage, among others. These challenges added to the technological development and digitalization of governments motivated new urbanization models relying on the use of technolo...
Internet of things (IoT) is one of the current disruptive technologies that is considered one of the most promising and widely discussed topics in connection with Smart City implementations. However, the IoT revolution comes along with other so-called disruptive technologies. Making sense of the data gathered through sensors comes along with discus...
To respond to new challenges of urban growth, including development and sustainability issues, governments are attempting to take advantage of new digital technologies to deliver better services and improve their policies and managerial practices. The literature in Smart Cities is still scarce in the basic understanding of the organizational transf...
This study is developed in the context of the Strengthening Governance Capacity for Smart Sustainable Cities (CAP4CITY) Project, part of the Erasmus + Programme. The study aims to support the design of teaching materials to address the human-capacity related needs for the governance of Smart Sustainable Cities (SSC) in South America. This article i...
This study is developed in the context of the Strengthening Govern-ance Capacity for Smart Sustainable Cities (CAP4CITY) Project, part of the Erasmus+ Programme. The study aims to support the design of teaching materials to address the human-capacity related needs for the governance of Smart Sustainable Cities (SSC) in South America. This article i...
The increasing use of disruptive technologies in the public sector pushes toward the next stage of the digital government evolution: Government 3.0. This new stage is characterised by the focus on data-driven and evidence-based decision and policy making, where disruptive technologies are deployed. Along this, the engagement of citizens and other s...
While the public sector traditionally lags behind business in innovation, significant changes are anticipated with the broad diffusion of so-called disruptive technologies. The use of such technologies in public service, along with possible benefits, need to be well researched, and challenges be carefully discussed, analysed and evaluated. This pap...
This paper presents the main messages of a South American expert roundtable (ERT) on the unintended side effects (unseens) of digital transformation. The input of the ERT comprised 39 propositions from 20 experts representing 11 different perspectives. The two-day ERT discussed the main drivers and challenges as well as vulnerabilities or unseens a...
This book constitutes the refereed proceedings of the 5th Annual Smart City 360° Summit, held in Braga, Portugal, in December 2019.
The volume combines selected papers of four conferences, namely IoT in Urban Space, Urb-IoT 2019, Smart Governance for Sustainable Smart Cities, SmartGov 2019, Sensor Systems and Software, S-Cube 2019, and Intelligent...
This book constitutes the proceedings of the 19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, held in Linköping, Sweden, in August/September 2020, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2020) and the International Conference for E-Democracy and Open Governme...
Aspects that impact OA publishing can be institutional, societal, or individual factors. The question of publishing OA can be seen as moving from the “if” to the “how”, which raises several further questions. How do institutional context and official policies impact authors? How do central dimensions of digital society, for example digital literacy...
Over the past years, a number of new technologies have emerged with a potential to disrupt many spheres of the society. While public sector traditionally lacks behind business in innovation, significant changes are anticipated with the use of disruptive technologies. The implementation of the new technologies for the government service provision, a...
Data market initiatives have, by assigning monetary value to data, and connecting the various actors responsible for its efficient production and consumption, far reaching consequences for national economies. The Data Market Austria (DMA) project represents a unique opportunity for Austria to leverage the enormous potential socio-economic benefits...
This article seeks to understand how eParticipation can boost individual capabilities in an ICT4D context. The analysis has regard eParticipation as a mechanism for expanding capabilities since it increases the democratic and participatory involvement of individuals in society. To this end, we examined the eParticipation field according to Sæbø et...
This workshop of the CAP4CITY (Erasmus+ Strengthening Governance Capacity for Smart Sustainable Cities) project is to promote and stimulate the discussion and networking in the area of Digital Government. Smart Sustainable Cities and related concepts of Digital, Intelligent and Smart Cities represent a progression of how cities around the world app...
From the demand side, the need to build e-Governance capacities and expertise is increasing and requires more and more sophisticated knowledge and competencies to fulfil the stakeholders' needs. The e-Governance profession and skills needs are also becoming more diverse and more specialized. From the supply side, we can also witness a growing inter...
Governments are required by the increasing urbanisation to provide new and innovative services. Information and Communication Technologies have emerged as key drivers in the redefinition of the city mechanism and its relationship with citizens. In the newest paradigms, cities constitute an environment for implementing innovative actions and promoti...
The editorial to JeDEM Vol 10, No 1 (2018), ongoing submissions.
Smart government relies both on the application of digital technologies to enable citizen's participation in order to achieve a high level of citizen centricity and on data-driven decision making in order to improve the quality of life of citizens. Data-driven decisions in turn depend on accessible and reliable datasets, which open government and s...
This research paper explores the impact that the access to, and free usage of, stored (mainly public sector) data has on society, the economy and on good governance, together with the implications of this new paradigm for modern-day governments. Although a number of recent research studies attempt to identify the benefits and drawbacks of open data...
We present the main messages of a European Expert Round Table (ERT) on the unintended side effects (unseens) of the digital transition. Seventeen experts provided 42 propositions from ten different perspectives as input for the ERT. A full-day ERT deliberated communalities and relationships among these unseens and provided suggestions on (i) what t...
This paper introduces the Gov 3.0 project “Scientific foundations training and entrepreneurship activities in the domain of ICT-enabled Governance”. The objective of the project is to establish a knowledge alliance targeting the research and training challenges in the field of ICT-enabled Governance. The project is strongly connected to the theme o...
Data and its recognised market and innovation potential is of growing importance for today's economy. This workshop seeks to help presenters and participants develop a deeper, more critical understanding of the socio-political and economic implications of data markets. The case study focused on during this workshop will be the ongoing Data Market A...
The use of different kinds of social media by government has been steadily increasing over the last decade. National, regional and local governments often employ social media to communicate and interact with citizens, organizations and/or other government agencies. However, as many authors highlight, the use of social media by government has many c...
This paper introduces the Gov 3.0 project "Scientific foundations training and entrepreneurship activities in the domain of ICT-enabled Governance". The objective of the project is to establish a knowledge alliance targeting the research and training challenges in the field of ICT-enabled Governance. The project is strongly connected to the theme o...
This literature review has focused on smart governance as an emerging domain of study that attracts significant scientific and policy attention. More specifically, this paper aims to provide more insight in the definitions of and relationships between smart governance and concepts such as smart and electronic government, in the context of smart cit...
This paper presents the analysis of the SmartGov project as a case of smart technologies application, such as expert-based Fuzzy Cognitive Maps, social media applications and open data, to promote citizen engagement and support decision-making. The objective of this paper is to analyze the role of digital technologies as inputs to achieve smart cit...
Questionnaire for Training Needs
Post it session for the definition of the term "Government 3.0" and related issues.
Este documento pretende explicar la experiencia de dos ayuntamientos, uno de Chipre y otro de España, como ciudades piloto del proyecto SmartGov. El proyecto ha sido financiado bajo el programa JPI Urban Europe de la Comisión Europea, con una duración de tres años.
PROYECTO SMARTGOV
El objetivo principal del proyecto SmartGov es crear nuevos mét...
This paper aims to investigate the outcomes of participatory processes in an e-petition portal. In order to understand the decisions made by governmental bodies based on the proposals for policy changes provided by citizens this research uses a qualitative, case study-based approach. The selected case is the e-petition portal called "Russian Public...
Over the past decades, the role of Information Technology (IT) has changed significantly, from office and process automation to value aggregation and innovation through its use. This set of changes also includes citizen profile, government positioning and openness. They generate many new demands, such as fast, reliable IT solutions, information, an...
This study addresses the concept of smart governance in the context of smart cities, with a focus on analyzing the phenomenon of smart collaboration. Relying on the existing collaboration and participation concepts in the smart city domain, an empirical analysis was undertaken of how ICT can promote collaborative governance and increase the partici...
This paper presents the preliminary framework proposed by the authors for drivers of Smart Governance. The research question of this study is: What are the drivers for Smart Governance to achieve evidence-based policy-making? The framework suggests that in order to create a smart governance model, data governance and collaborative governance are th...
Smart Cities theme has evolved in the last years, leading the cities to implement initiatives related to technical aspects to improve quality of life. Another focus on this theme is how to measure the added value of these initiatives to the population. The Brazilian Network of Smart and Human Cities (RBCIH) was created in order to join both approac...
IT Governance (ITG) institutionalization might reduce the negative impact of political issues on IT results especially through the behavioral pillar. This research used the Organizational Citizenship Behavior (OCB) concept to understand this phenomenon. OCB describes a person's voluntary commitment to an organization that is not part of his/her con...
Abstract: The objective of the workshop “The Smart Cities and Smart Government Research-Practice Consortium” is to continue discussions that began in 2012 among several research teams interested in doing collaborative work by sharing protocols and data with the purpose of advancing knowledge in the area of smart cities and smart government. The wor...
By using ICT in an innovative way, governments can improve the delivery of services and interaction with stakeholders. Open data is a way to help public organizations became more open and improve interaction with stakeholders. This paper aims to identify what are the public values enhancements acquired on smart city environment that discloses open...
E-Government implementation and adoption is influenced by several factors having either an enhancing or an aggravating effect on e-government implementation and use. This paper aims at shedding light on obstacles hindering mainly e-government implementation from two perspectives: the supply- and the demand-side of e-government services. The contrib...
This contribution aims to demonstrate how Fuzzy Cognitive Maps can be applied as decision support tools in Smart Cities. Simulation as a scientific method represents simplified processes and systems for decision making. Simulating real world scenarios of Smart Mobility on a computer-controlled environment – using Fuzzy Cognitive Maps - allows drawi...
Urban sustainability and its environmental dimension are an integral part of smart city projects. In this regard, the role of sustainability is widely analysed in the smart city context, in which the existence of different definitions often relates to the focus on a specific dimension, as economic, social and environmental. The environmental and go...
Migration is a powerful phenomenon, impacting on virtually all aspects of society. Therefore, it inherits a high grade of complexity and associated set of challenges, such as socio-economic and cultural integration, as well as the broader challenge of data collection, sharing and analysis. Information and Communication Tech-nology (ICT) as integrat...
Cities around the world have been facing complex challenges from the growing urbanization. The increase of urban problems is a consequence of this phenomenon, added to the lack of policies focusing in citizens’ well-being and safety. Municipal operations centers have played an important role in response of social events and natural disasters as a w...
Open Government acts through participation, electronic participation, transparency, accountability and open data. In order to understand the phenomenon, this study addresses two case studies: Digital Cabinet, from Brazil, and Uruguayan Open Government Program. Aiming at increasing the debate, the Theory of Communicative Action is used to interpret...
Considering the complex and dynamic challenges of the digital age, a holistic perspective is important for continued development of governance. This ongoing research addresses the following question: Which factors are related to the design of smart city initiatives in a holistic perspective? Therefore, this article aims to develop a multidimensiona...
In the context of Information and Communication Technology (ICT) for development (ICT4D) the capability approach raises questions about the best way to generate human development outcomes through governments' implementation of ICT, encompassing specific demands of the people. Considering that quality of working life was an emergent value for the so...
Governments around the world are trying to realize the benefits of technology to make a real difference in people's lives. The use of data provided by open government data platforms has a great potential to enable new services, improve the lives of citizens and make government and society work better. This research proposes a conceptual model to ex...
In the context of Information and Communication Technology (ICT) for development (ICT4D), the capabilities approach raises questions about the best way to generate human development outcomes through the government’s implementation of ICT, responding to specific demands of the people. The capability approach relates development to the improvement of...
Health Information Systems (SIS) are technological artifacts allowing public managers in three government spheres to obtain essential information for the management and planning of the Brazilian Unified Health System (SUS - the public health system). Institutional Theory was chosen as the theoretical framework to analyze the incorporation of SIS in...
A expansao do uso de Sistemas de Informacao (SI) nas mais diversas areas da sociedade e, concomitantemente, a evolucao das necessidades na area da saude acarretaram o uso dessas tecnologias para informatizar os dados na area da saude, com o intuito de registra-los de forma centralizada e tambem obter facilmente informacoes que possam subsidiar as a...
Making decisions for IT outsourcing is always a challenge for companies worldwide, and cloud computing has been growing as an alternative. This article analyzes the viewpoint of IT managers about the adoption of cloud computing services. It confronts the literature review on the main features of cloud computing with the opinion of sixteen managers...
Information Technology Governance (ITG) has gained prominence in the organizational scenario specially because the need better management of IT assets. This article searched to understand how the incorporation of certain practices takes place using the institutional lens for structuring and analysis. The objective is to identify the influence of in...
This paper aims to identify the influence of institutional factors in implementing e-Democracy practices at the Digital Cabinet Office of Rio Grande do Sul State (Brazil). Institutional theory is used as the theoretical framework in this case study and supported the construction of the conceptual model based on some propositions. This is a research...
Em um contexto de crescimento das Tecnologias de Informação e Comunicação nas organizações,surgiu a necessidade de adoção de tecnologia também nos governos, para a melhoria dos processosadministrativos, da prestação de serviços públicos e da participação social, através de práticas degovernança eletrônica. Este estudo buscou verificar como os fator...
Projects
Projects (7)
Project “Strengthening Governance Capacity for Smart Sustainable Cities/s2CityGov” in the line of “Cooperation for Innovation and the exchange of good practices - Capacity Building in the Field of Higher Education”. This is a consortium of 13 institutions coming from 4 European countries (Austria, Estonia, Holland and Poland) and 4 Latin American countries (Argentina, Brazil, Colombia and Chile).
The project aims at improving the quality of learning and teaching tools, methodologies and pedagogical approaches in the Latin America region. To this end, the project will develop teaching content and ICT-based learning outcomes to build specific competencies in the area of Smart Sustainable Cities and deliver such content using ICT-based practices to students from different levels of education. Under the priorities for Latina America, the proposed curriculum development is focused but not limited to Business and Administration and Information and Communication Technologies, which evidences the interdisciplinary nature of this project. This aim will be achieved by: 1. providing up to date content based on inputs from associated partners (municipalities) 2. delivering international courses (EU professors, international market, English content) 3. delivering of new curricula 4. creating a platform for exchanging experiences among the partners.
The SmartGov project aims to create new support tools that effectively incorporate linked open data and social media into fuzzy cognitive maps (FCMs). FCMs are useful modelling and visualization tools for discussing policy scenarios between citizens and governments. The developed tools will be tested and implemented in four European cities.