Frédérick Bénaben

École des Mines d'Albi-Carmaux · The Industrial Engineering Center

On the one hand, competitiveness of organizations depends on their ability to efficiently take part into collaborative situations (which are more and more opportunistic and ephemeral). On the other hand, organization behaviors are more and more supported by their information systems and their computer systems. Consequently, it is not only obvious b...

The Mediation Information System Engineering project is currently finishing its second iteration (MISE 2.0). The main objective of this scientific project is to provide any emerging collaborative situation with methods and tools to deploy a Mediation Information System (MIS). MISE 2.0 aims at defining and designing a service-based platform, dedicat...

A Safety Science focus on research in the science and technology of human and industrial safety. Critical Infrastructures (CIs), as a crucial part of urban technological systems, are highly correlated with urban safety management in terms of their resilience when cities are facing a crisis or disaster. According to many studies, indicator-based res...

Currently, the management of risks and opportunities is highly depending on the ability of managers: to analyze complex situations (with a lack of common vision and decision on the whole supply network), to mobilize their experience and their knowledge. The goal of this article is to introduce a new vision for collaborative network management, espe...

Business Continuity (BC) methods use threat identification, continuous improvement, and recommendations to ensure running the organization's main activities in case of disruptive events. Information Systems, on the other hand, are increasingly based on service-based structures and are seen as fundamental instruments to guarantee business continuity...

Cascading effects describe risk interdependencies, whereby the occurrence of one risk may trigger one or more risks with potential propagation chains in complex systems. In this study, on the basis of a formalized model namely danger-risk-consequence chain, a generic simulation framework is proposed to characterize risk causal processes and cascadi...

In the current supply chain world where instability and variability are the norm, being able to efficiently identify/diagnose the root causes of non-performance is of prime importance. Although numerous methods exist to support quantitative diagnosis step, there are very few materials regarding the qualitative dimension of diagnosis. Additionally,...

This article focuses on the question of the impact of the COVID-19 crisis on air pollution. The chosen approach is based on the principle of “Physics of Decision” (POD), which considers: (i) the performance of a system as a physical trajectory within the framework of its performance indicators, (ii) risks or opportunities (potentialities) as forces...

Purpose-The classic heuristic miner algorithm has received lots of attention in the healthcare sector for discovering patient pathways. The extraction of these pathways provides more transparency about patient activities. The previous versions of this algorithm receive an event log and discover several process models by using manually adjustable th...

The purpose of this study is to present a novel perspective on decision support based on the conventional SEIR pandemic model paradigm considering the risks and opportunities as physical forces deviating the expected performance trajectory of a system. The impact of a pandemic is measured by the deviation of the social system’s performance trajecto...

This paper aims at improving supply chain resilience by applying a model- and event-driven architecture from the crisis management field: the AIC information system which Acquires, Interprets and Contextualizes events. It begins with a literature review on information systems able to process events in order to improve situational awareness within s...

Inventory Routing Problem (IRP) is a typical optimization problem in logistics. To reduce the total cost, which contains the product transportation cost, the inventory holding cost, the customer satisfaction cost, etc., a wide range of impact factors have to be taken into consideration. Since more and more intelligent devices have been adopted in t...

Most decision-supports methods are dedicated to the identification and characterization of risks and opportunities. The concrete exploitation of these risks and opportunities is generally depending on the ability of users to analyze multi-dimensional situations, to mobilize their experience and to foresee consequences. In this article, a new and or...

Public and private organizations cope with a lot of uncertainties when planning the future of their supply chains. Additionally, the network of stakeholders is now intensely interconnected and dynamic, revealing new collaboration opportunities at a tremendous pace. In such a context, organizations must rethink most of their supply chain planning de...

Nowadays, Business continuity management (BCM) has become an important topic in most sectors of activity, for government organizations as well as for business owners and their stakeholders, especially after the pandemic of COVID-19. For years, companies and organizations have been working on their BCM strategies to deal with disruptive events like...

The concept of collaborative networks has been encountered very often lately as the answer when trying to adapt and improve enterprises in these highly competitive business environments, therefore the urge for constantly addressing this topic. A lot of work-related to collaborative networks has been done so far, from defining network types to level...

Management Science tries to enable managers and decision-makers to take the desired solutions to guide systems toward their objectives. This requires identifying the different dimensions of the system. Organizations and enterprises are complex systems associated with uncertainties in dynamic business contexts, that interact with their environments....

Managing a Collaborative Network (such as a supply chain) requires setting and pursuing objectives. These can be represented and evaluated by formal Key Performance Indicators (KPIs). Managing a supply chain aims to stretch its KPIs towards target values. Therefore, any Collaborative Network’s goal is to monitor its trajectory within the framework...

Identifying, designing, deploying and maintaining accurate collaborative networks of organizations (e.g. responders in a crisis situation) are key activities in nowadays ecosystems. However, there is a lack regarding formal approaches dedicated to characterize collaborative networks of organizations. Formal descriptions of collaborative situations,...

Supply chains now cope with a lot of uncertainties, and their stakeholders are intensely interconnected, revealing new opportunities at a tremendous pace. In this context, companies must rethink their decision support systems to remain competitive. Particularly strategic supply chain capacity planning systems that should ensure resource availabilit...

ICDSST 2020 is EWG-DSS’s 6th International Conference, following the five previous successful International Conferences on Decision Support System Technology (ICDSST 2019 in Madeira; ICDSST 2018 in Crete; ICDSST 2017 in Namur; ICDSST 2016 in Plymouth; and ICDSST 2015 in Belgrade) as listed below. Since 1989 when the EWG-DSS was founded, the societ...

This paper introduces a methodology for resilience assessment of critical infrastructures based on massive data. The methodology is developed for the needs of the RESIIST research project. We start from the observation that the security of large cities has become a major issue. To ensure the proper functioning of critical infrastructures, it is ess...

This paper studies, designs and implements a new type of emergency decision support system that aims to improve the decision-making of emergency managers in crisis situations by connecting them to new, multiple data sources. The system combines event-driven and model-driven architectures and is dedicated to crisis cells. After its implementation, t...

This paper introduces a methodology for resilience assessment of critical infrastructures based on massive data. The methodology is developed for the needs of the RESIIST research project. We start from the observation that the security of large cities has become a major issue. To ensure the proper functioning of critical infrastructures, it is ess...

In a context where enterprises and organizations aim to optimise their behaviour, obtain certifications and labels, and benefit from the smart use of information systems and technology, two considerations drive this research: (1) the weak maturity level of worldwide Business Process Management (BPM), which exposes the need to reconcile academic the...

An effective crisis response requires up-to-date information. The crisis cell must reach for new, external, data sources. However, new data lead to new issues: their volume, veracity, variety or velocity cannot be managed by humans only, especially under high stress and time pressure. This paper proposes (i) a framework to enhance situation awarene...

This paper addresses the problem of planning with preferences using Multiple Criteria Decision Analysis (mcda) mechanisms. We start by explaining how pddl3 preferences can be modelled by criteria from the Multi-Attribute Utility Theory (maut) along with a Choquet integral. Interestingly, preferences formalized using maut have almost the same expres...

Le projet RESIIST propose une méthodologie et des outils de (a) recueil de données, (b) modélisation, (c) aide à la décision (d) simulation et visualisation (e) aide à la mise en oeuvre des décisions pour évaluer en temps réel la résilience des infrastructures critiques afin de définir les stratégies possibles et d'opérer des analyses sur des critè...

Strategic supply chain planning and supply chain risk management are two fields of supply chain management that are inseparable nowadays. The ability to consider risks is essential to maintain business performance. In addition, integrating the different business departments’ visions in a common business vision is necessary to properly plan the futu...

The concept of collaborative networks has been encountered very frequently these days as the reply when trying to adapt and enhance enterprises in this tremendously competitive commercial environments. A lot of knowledge has been gathered for collaborative networks so far, from defining network kinds to levelizing partnerships and also proposing mo...

Previous works in social media processing during crisis management highlight a paradox: citizens are extensively sharing data from the field of the crisis, while decision-makers are looking for information about the emerging risks they need to address. Several tools already exist to help taking advantage of this new important source of data. Howeve...

Socialized value creation in networked organizations is the new paradigm of digital organizations. In dynamic and uncertain environment, small teams and big organizations can benefit from interaction with intelligent assistance. For that purpose, various behavior and relationships in situations should be effectively collected and fused. This paper...

ICDSST – the International Conference on Decision Support System Technology – is the flagship event of the Euro Working Group of Decision Support Systems (EWG-DSS). The ICDSST series of conference is relatively young and vibrant (since 2015), while its predecessor, including EWG-DSS workshops and summer schools, has a long tradition. The EWG-DSS wa...

The increasing number of disruptions to Critical Infrastructure, like natural disasters, terrorist attacks, or internal failure is today a major problem of society. Concern is even greater when considering the interconnected nature of Critical Infrastructure, which might lead to failure propagation, causing domino and cascade effects. To mitigate s...

Cloud Collaborative Manufacturing Networks (C2NET) project is a European H2020 project started in January 2015. The main focus of this project is to develop a cloud platform that supports the services for the collaborative planning processes management among partners within supply chain networks. This paper presents an application of the generation...

The increasing number of disruptions to critical infrastructure, like natural disasters, terrorist attacks or internal failure is today a major problem of society. Concern is even greater when considering the interconnected nature of critical infrastructure, which might lead to failure propagation, causing domino and cascade effects. To mitigate su...

To offer high quality services to patients, hospitals try to get a perception of patients' processes. This research work aims at identifying a type of processes known as patients' pathways and to devise a framework which could support the task of discovering patients' pathways. Existing modeling languages for discovering patients' processes fail at...

This paper is one pillar of a research project aimed to design a decision support system supporting collaborative Supply Chain Risk Management among logistics network stakeholders. It presents the motivation behind this objective, and the contribution towards this objective: a methodology to automatically deduce all the supply chain options enabled...

There is a need for collaboration support systems, suited to crisis management, able to sustain collaborations in ever more unstable environments. The organizations involved in a crisis response need support in limiting information overload by accessing information suited to their current needs. The collaboration support system proposed in this pap...

The paper proposes a research framework for risk identification approach in collaborative networks dedicated to develop a formalizing, structured reference for risk identification and risk mitigation and explore an effective mechanism that can motivate diverse partners to manage risks collaboratively. The approach is based on a formalized vision of...

This paper is to drive research towards a methodology that will enable organizations to foster high performance when planning their supply chain capabilities in the Physical Internet (PI) era. It first introduces the relevant concepts to understand the specificities of performing Supply Chain Capability Planning (SCCP) in the PI era and deduces two...

This article introduces a tool-equipped method for modeling and simulating behaviors of a Critical Infrastructure (CI) considered here as System of Systems, then evaluating its resilience. The method is based on modelling concepts, languages and tools from Model Based System Engineering (MBSE), System of Systems Engineering (SoSE) and non-functiona...

This paper is one pillar of a research project aimed to design a decision support system supporting collaborative Supply Chain Risk Management among logistics network stakeholders. It presents the motivation behind this objective, and the contribution towards this objective: a methodology to automatically deduce all the supply chain options enabled...

Being able to implement efficient cross-organizational collaborations has become a key factor for enterprises to respond to emerging market opportunities. The Business Process Management approach is commonly used to design cross-organizational collaborations. This type of business process aims at achieving specific collaborative objectives by addre...

With worldwide inter-enterprise collaboration and interoperability background, automatic collaborative business process deduction is a crucial researching subject. We have designed a methodology of deducing collaborative process by only collecting collaborative objectives and partners’ business services. The two key problems are (i) selecting corre...