Francisco J Medina

Francisco J Medina
Universidad de Sevilla | US · Social Psychology

PhD

About

100
Publications
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857
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September 1996 - present
Universidad de Sevilla
Position
  • Professor (Associate)

Publications

Publications (100)
Article
Full-text available
Related to the research of working conditions, the link between organizational factors and health was traditionally analysed using linear models. However, the literature analysis suggests inconsistencies in linear models predicting workers' health levels. To clarify this issue, this exploratory research compares the linear and nonlinear relationshi...
Article
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Human Resources Practices (HRPs) and unions coexist in some organisations to manage the employment relationships of the workers. In this study, we analyse how the presence/absence of unions and HRPs are combined in private European organisations, and which of these combinations are related to higher levels of wellbeing and the quality of labor rela...
Article
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The main objective of this study was to examine the role of social context as a main mechanism to understand how organizational socialization tactics influence job inclusion of employees with disabilities (EWD). Specifically, we analyzed the influence of socialization that employees without disability received by the organization on two indicators...
Article
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In this manuscript, the relationship between hotel work-units’ aggregate well-being and service performance is examined in two different ways. First, by analysing the simultaneous relationship between two main facets of well-being at work (job satisfaction and emotional exhaustion) and service quality perceived by customers, at unit level of analys...
Article
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Social dynamics at work are crucial for understanding how internal processes in an organization are related to their performance and productivity. Following the Service-Profit Chain (SPC) theory, this study analyses, at the work-unit level, how interpersonal conflicts are related to service quality in the hospitality and tourism industry through th...
Article
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El desinterés y el aburrimiento son situaciones que se pueden dar en el trabajo, con consecuencias negativas para la salud de los empleados, su bienestar y la productividad de la organización. En el presente trabajo analizaremos la influencia que ejerce el aburrimiento en el trabajo, en los conflictos interpersonales y cómo este afecta al compromis...
Article
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Integrative negotiation in which employers and employees create value is a major necessity in the current challenging context. Collective labor negotiations in organizations are traditionally focused on mostly distributive issues, such as pay, working hours, and holidays. However, the current situation demands the inclusion of other issues of a pot...
Article
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Se aborda en el presente trabajo el desarrollo de una agenda de investigación enmarcada por las dificultades del entorno socioeconómico y su incidencia en las políticas de igualdad en el contexto laboral. Se presentan cuatro estudios desarrollados en el marco de la mejora del diálogo social y la promoción de organizaciones inclusivas, resaltando el...
Article
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Drawing on the Job Demand-Resource model this paper examines the influence of the social comparison orientation personality trait. It is hypothesized that high social comparison orientation will moderate the negative effect of job demands in the health impairment process on work engagement, mediated by a work-nonwork conflict. A total of 510 nurses...
Article
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Se analizaron las diferencias en satisfacción, inseguridad y salud laboral en población empleada en las dos últimas encuestas andaluzas de condiciones de trabajo, coincidentes con el período previo de crisis económica (2008) y el más agudo (2012). Las hipótesis se probaron median-te comparación de medias. Los resultados mostraron que los niveles de...
Article
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Non-profit organizations (NPOs) are quite complex in terms of organizational structure, diversity at the workplace, as well as motivational mechanisms and value rationality. Nevertheless, from the perspective of organizational psychology, the systematic analysis of this context is scarce in the literature, particularly regarding conflicts. This qua...
Article
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This study is designed to contribute to a better theoretical and empirical understanding of the unit-level relationship between employee well-being (job satisfaction and burnout, in the form of emotional exhaustion and cynicism) and service quality in two main ways. First is by adopting a person-oriented approach to identify distinct well-being pro...
Article
This study is designed to contribute to a better theoretical and empirical understanding of the unit-level relationship between employee well-being (job satisfaction and burnout, in the form of emotional exhaustion and cynicism) and service quality in two main ways. First is by adopting a person-oriented approach to identify distinct well-being pro...
Chapter
A transport company in Andalusia, in the south of Spain had acquired another company, including their fleet of buses and their routes. This acquisition, following the Spanish regulations implied the subrogation of the debts of the company, including the pending salaries of the workers.
Chapter
The conflict in the UK on pensions is a classic example of a collective sectorial conflict, with many institutes for higher education involved. In the UK (see Chap. 14 for details), employees have the right to strike, without previous attempts to find agreement through conciliation or mediation. We see here, that even while the actions continue, al...
Chapter
The European Union shares a set of values and legislation for member states when it comes to industrial relations. Promoting social dialogue is a cornerstone in this matter, as well as measures for conciliation and mediation in labor conflicts at different levels. Based on studies towards the alternative dispute resolution (ADR) systems in 12 EC me...
Chapter
Collective conflict in organizations are costly, for all stakeholders, including society. Therefore, regulation of collective labor conflict is an essential part of industrial relations. Conciliation and mediation are part of these regulations. This chapter explores the different features of collective conflict and introduces a new model to analyze...
Chapter
This volume presents studies on the practices of third party intervention in many parts of the world. Firstly, twelve European union member states are investigated, and this is followed by contributions on Australia, China, India, USA and South Africa. Together, these chapters cover large parts of the industrialized economies. In this chapter we ta...
Article
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This study analyzes the effectiveness of online training in a large organization. We tested the influence of different training processes, such as learning strategies, reactions, support of transfer, and barriers, on behavioral transfer and job performance. The participants were 3,600 employees of a Brazilian public bank after taking part in online...
Article
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Since learning strategies seem to be an important set of variables to explain the effectiveness of training and e-learning in organizations is here to stay, this paper aimed to analyze the factor structure and psychometric properties of a Learning Strategies Scale (LSS) and its relationship with the training transfer in an e-learning corporate cont...
Poster
The goal of this research is to investigate mediation effectiveness, strategies of mediation and justice perceptions in Chile and Spain. Effectiveness, strategies and justice perceptions were examined in interest-based or a rights-based conflict and internal (ingroup) and external mediation (outgroup).
Article
Full-text available
RESUMO: O estudo objetivou analisar a estrutura fatorial e as propriedades psicométricas da Escala de Suporte à Transferência de Treinamento (ESTT) e sua relação com a efetividade do treinamento no trabalho. Um total de 1.540 funcionários de um banco estatal brasileiro participou do estudo respondendo à ESTT e à escala de impacto do treinamento no...
Article
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This paper aims to adapt and analyze the factor structure and psychometric properties of the Reaction to Instructional Proceedings Scale in Distance Education (ERPI-EAD) and its relation with the effectiveness of training at work. In total, 3,600 employees from a Brazilian public bank participated in this study by answering the ERPI-EAD after takin...
Article
Full-text available
Purpose Relationship conflict has important negative organizational and personal consequences. However, papers analyzing how to buffer the negative effects of relationship conflict at work-unit level are lacking. This study aims to extend the literature by examining which specific conflict management styles used by work teams (avoiding, integratin...
Article
The analysis of conflict and mediation in the field of organizations is an area of great theoretical and applied interest. In organizations with a high demographic diversity, it is necessary to analyse these processes using a cultural aproach. In this article, we will study how culture influences the choice of the dispute resolution system, what di...
Chapter
The main aim of this chapter is to analyze how people with different types of disabilities experience workplace integration and inclusion in standard everyday jobs. Specifically, this chapter tries to identify and guide interventions to address the obstacles that the abovementioned employees face during the organizational entry process. We show how...
Chapter
Power is a critical resource for organizational actors. A person with power commands prominence, respect and influence in the eyes of others. Possessing power means that a person is able to influence others more easily and perform his/her job more effectively. Power relationships affect how managers and employees work together to make decisions and...
Article
http://www.emeraldinsight.com/doi/abs/10.1108/JMP-01-2013 Purpose – The purpose of this paper is to examine the role that conflict management styles play in the relationship between interpersonal conflict and workplace bullying. Design/methodology/approach – A survey study was conducted among 761 employees from different organizations in Spain....
Article
To be published in: Revista de Psicologia Social / International Journal of Social Psychology http://www.tandfonline.com/doi/full/10.1080/21711976.2015.1016753#abstract Also available in Spanish / También disponible en español Workplace bullying is considered the final stage of a prolonged conflict where there is a power imbalance between the affe...
Article
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Los cambios del entorno sociolaboral en el que se enmarca el es-tudio y la investigación en el ámbito de la psicología de la organiza-ción y del trabajo requieren un esfuerzo colectivo de los investigado-res del área en sus procesos de mejora e innovación para adaptarse a las demandas de los nuevos entornos. Estudiar las posibles oportuni-dades de...
Article
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In this paper we describe and analyze the Extrajudicial System for Labor Conflict Resolution in Andalusia. We begin by emphasizing the major relevance of alternative dispute resolution (ADR) in a European context and the need to benefit from different ADR experiences. Next, we comment on the situation in Spain and focus on the Andalusia's system. T...
Article
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The present study focuses on how the amount of resources available in a negotiation, when they increase or decrease, influences the relational and economic capital in a negotiation. The authors argue the relationships between negotiators and the outcomes they achieve depend on the specific sequence of available resources and on the social motivatio...
Chapter
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Spain has a tradition of a particularly competitive industrial relations climate. The country’s current financial crisis and economic recession have triggered a period of unprecedented reforms in the labor market, employment policies and the structure of the collective bargaining. The change towards a decentralized system of industrial relations ha...
Conference Paper
Worker representatives (WRs) are employees within the company who have a (part- or full-time) role as representative. They represent their coworkers in different types of organizational conflicts and decision-making processes with management. As employees of the company, WRs can be committed to the company, and as members of the union they can be c...
Article
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Historically, the role of worker representatives (WRs) is traditionally perceived as masculine. With an increasing participation of women in the workforce, the number of female WRs grows all over Europe. WRs’ main task is to negotiate on behalf of the constituency. We explore how male and female WRs perceive support from their constituency and how...
Article
The research on negotiation in the last 50 years has only considered that negotiation occurs in a stable economic environment. This paper analyses negotiation in changing contexts with a focus on two aspects: first, we examine the psychological processes affecting negotiation in a changing environment, whether one of prosperity or economic crisis;...
Article
The research on negotiation in the last 50 years has only considered that negotiation occurs in a stable economic environment. This paper analyses negotiation in changing contexts with a focus on two aspects: first, examining the psychological processes affecting negotiation in a changing environment, whether one of prosperity or economic crisis; s...
Conference Paper
European worker representatives (WRs) are currently facing challenges and becoming more relevant in organizational conflicts (Munduate et al., 2012). Therefore, exploring WRs’ conflict behavior becomes necessary in order to analyze the room for cooperation in the European industrial relations context. This study explores the conflict pattern of Eur...
Article
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El presente trabajo tiene como objetivo la validación a la población española de un instrumento de medida de conflictos interpersonales en el trabajo (CIT) en sus dos dimensiones (conflicto de tareas vs. conflicto de relaciones). Para ello, realizamos dos tipos de análisis con una muestra de 209 trabajadores provenientes de diferentes organizacione...
Article
Full-text available
Research findings underline the negative effects of exposure to bullying behaviors and document the detrimental health effects of being a victim of workplace bullying. While no one disputes its negative consequences, debate continues about the magnitude of this phenomenon since very different prevalence rates of workplace bullying have been reporte...
Article
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In the current context of limited resources and economic, social and labour changes, organizational conflicts are becoming more and more competitive. Two possible explanations for this approach to conflict in Spain are the low trust between unions and management and the long tradition of confrontation in industrial relations. In this study we analy...
Article
The goal of this paper is to validate the interpersonal conflict at work scale (CIT) in a Spanish population; the CIT is a bidimensional scale (task vs. relationship conflict). To accomplish this goal the authors performed two types of analysis in a sample consisting of 209 workers from different Spanish organisations. The first analysis aimed at c...
Article
Full-text available
Resumen El presente trabajo tiene como objetivo la validación a la población española de un instrumento de medida de conflictos interpersonales en el trabajo (CIT) en sus dos dimensiones (conflicto de tareas vs. conflicto de relaciones). Para ello, realizamos dos tipos de análisis con una muestra de 209 trabajadores provenientes de diferentes organ...
Article
Full-text available
The main goal of this study was to explore the relationship between relationship conflict and service climate. To this end, we have studied which specific conflict management styles reduce or increase the relationship between relationship conflict and service climate at the work-unit level. Hypotheses were tested by tracking 91 work-units (397 empl...
Article
Full-text available
The goal of the present study was to determine what behaviors negotiators can use to help to quell an escalating conflict. In doing so, we formed a sample of professionals who took on the role of negotiator when we provoked an organizational conflict between a superior and subordinate that escalates due to the intervention of research confederates....
Article
Full-text available
Numerous researchers from various disciplines agree that trust has important benefits for organizations (Dirks and Ferrin, 2001) and their members (Kramer and Cook, 2004). However, sometimes it is not that easy to achieve the appreciated and desired trust in employment relationships. In this paper we analyze how employee representatives (ERs) perce...
Article
Full-text available
La finalidad de este estudio fue analizar las relaciones existentes entre los tipos de conflicto y la satisfacción el trabajo en PYMES, analizando el papel moderador que diferentes fuentes de apoyo (compañeros y superior) pueden jugar en esta relación. Adoptando una perspectiva contingente en la gestión del conflicto organizacional, los principales...
Article
The aim of this study was to analyze the relationship between two types of interpersonal conflict at work (relationship and task conflict) and job satisfaction in the context of small business, focusing on the buffering role that different sources of social support (supervisors and co-workers) may play in this relationship. Adopting such a continge...
Article
This paper examines the role that conflict management styles play in the relationship between interpersonal conflict and workplace bullying. We propose that exposure to negative acts depends on how interpersonal conflict is managed. In that sense, a survey study among 707 employees from different organizations in Spain was conducted. Results sugges...
Article
Purpose – This paper aims to examine the relationship between self‐efficacy and the outcomes that individuals achieve when they manage conflict at work. The authors propose that self‐efficacy is related to performance following a positive linear or curvilinear model depending on the outcomes assessed (objective versus subjective outcomes) and the c...
Article
Full-text available
The aim of this study was to analyze the relationship between two types of interpersonal conflict at work (relationship and task conflict) and job satisfaction in the context of small business, focusing on the buffering role that different sources of social support (supervisors and co-workers) may play in this relationship. Adopting such a continge...
Article
Full-text available
En el presente trabajo se explora la relación entre el conflicto relacional y el clima de servicio analizando el papel modulador de los esti-los de gestión del conflicto y tomando como nivel de análisis la unidad de trabajo. La muestra está compuesta por 397 empleados de contacto directo con el cliente (recepcionistas y camareros) pertenecientes a...
Article
Full-text available
In the last years, we have observed an increasing interest in the analysis of conflict and work teams' effectiveness. This growing interest is showed by the many articles from Spanish research teams focused on the phenomenon of conflict in work teams. This paper provides a thorough analysis and classification of the literature on conflict at work,...
Article
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En los últimos años hemos asistido a un creciente interés por el análisis de las consecuencias del conflicto en la eficacia de los equipos de trabajo, reflejándose en la publicación de un importante número de artículos realizados por equipos de investigación españoles. Este trabajo realiza un análisis y sistematización de esta literatura, partiendo...
Article
The present paper builds on social comparison theory and the motivated information processing model to explain negotiation behavior and outcomes in two different economic contexts: for better or for worse. Across two experiments (scenario and repeated negotiations) results show that negotiating for better or worse determines negotiator’s satisfacti...
Article
Full-text available
Workplace bullying is a complex phenomenon that affects a large number of organizations and employees in our country. As we know, the latest scientific data reported a prevalence of around 4%. This data, coupled with the potential negative consequences at individual, group, organizational and social levels of workplace bullying, justifies the need...
Article
Full-text available
Purpose – The main aim of this study is to analyze the perception of influence tactics used by male and female representatives in order to gain the commitment of their constituencies when accounting for the outcomes reached in a collective bargaining round. Design/methodology/approach – An experimental design was used to manipulate agreement – favo...
Article
If we review the finance section of any newspaper, we are bound to find news about changing business structures (merging, downsizing, acquisition or expansion), or changes in the way things are done or organizations are managed (implementing new technologies, flattening of hierarchies, standardization of production based on quality criteria, etc.)....
Article
Across 2 experiments, the authors examined how improving or worsening sequences of outcomes and social motivation shape the relationship between negotiators. In study 1, using a questionnaire, participants evaluated increasing sequences as more beneficial to negotiators' relationship than decreasing sequences. In study 2, participants performed fiv...
Article
Power and conflict are classic research topics in organizational theory and important practical management issues. The goal of this article was to analyse the influence of supervisor power bases and goal interdependence situations over intragroup conflict. The study involved the participation of 401 workers from a range of social service organizati...
Article
Full-text available
Managers apply different influence tactics to get subordinates to perform their tasks. For a better understanding of the influence process dynamics, it has been recommended to consider the combination of different tactics instead of analyzing them separately. (Cialdini & Goldstein, 2004). The present study has analyzed the effectiveness of various...
Article
Basándonos en la Teoría Social Cognitiva propuesta por Albert Bandura, se analizan los efectos de la autoeficacia sobre los resultados de la negociación, diferenciando entre los resultados sustantivos y los resultados relacionales. La literatura revisada considera que la autoeficacia es un predictor de la eficacia de la negociación. Sin embargo, lo...