Franca Cantoni

Franca Cantoni
Università Cattolica del Sacro Cuore | UNICATT · Dipartimento di Scienze Economiche e Sociali (DiSES)

Phd in Information Systems Management

About

88
Publications
10,461
Reads
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216
Citations
Introduction
The main research topics concern the micro and macro organizational impacts of change, outsourcing and border choices, organizational resilience, megaprojects, competencies in logistics
Additional affiliations
August 2020 - present
Università Cattolica del Sacro Cuore
Position
  • Professor (Associate)
January 1997 - present
Università Cattolica del Sacro Cuore
Position
  • Researcher
January 1997 - present
Università Cattolica del Sacro Cuore
Position
  • Researcher

Publications

Publications (88)
Article
Full-text available
Category: HR management in contemporary times: inclusione, etica, innovazione Obiettivo di questo studio è comprendere se e in che misura le iniziative volte a favorire il coinvolgimento delle donne nell'ambiente lavorativo abbiano un impatto sulla generazione di Capitale Intellettuale dell'azienda. Scomponendo il costrutto di valore aggiunto del c...
Chapter
Aim of this chapter is to highlight the peculiarities of the succession in family business in the charcuteries sector and to discuss the main difficulties encountered by second- and third-generation entrepreneurs during the handover. The case studies analyzed (Salumificio Gagliardi, Grossetti, Giordano, San Carlo) consider SME family firms in the P...
Article
Full-text available
Purpose Frequently the universities' Placement Service is based on the student's hard profile at the expense of soft traits. On the other side, the “person–organization fit” axiom suggests firms are looking for profiles with specific soft skills to face the increasing level of environmental turbulence. This research aims to understand if high-resil...
Chapter
The inability to effectively manage structural, social and emergent complexity is one of the main causes of megaprojects failure. The leader’s technical skills are beyond necessary but not sufficient to deal with situations of increasing complexity. High levels of complexity can only be addressed with radical new approaches. Specifically, this pape...
Article
Full-text available
1. Introduction-2 Extraordinary shocks require out of the ordinary approaches-3. Identifying the resilience factors for the rebooting phase-3.1 Research questions and propositions-3.2 Method-3.3. Participants-4. Results-5. The rebooting phase and the booster effect of technology-6. Learning from chaos: some conclusions-7. Limitations and further re...
Conference Paper
Full-text available
MOOC landscape is evolving, also boosted by distance-learning necessity of recent health crises. Logistics is an interdisciplinary area across business processes and functions, engineering, global views and sustainability. As lifelong learning appears a new norm and it is difficult for HEIs to provide a programme with both sufficient focus on found...
Conference Paper
Full-text available
MOOC landscape is evolving, also boosted by distance-learning necessity of recent health crises. Logistics is an interdisciplinary area across business processes and functions, engineering, global views and sustainability. As lifelong learning appears a new norm and it is difficult for HEIs to provide a programme with both sufficient focus on found...
Article
This paper analyses the implications that Six Sigma can induce in the management of human resources and in the quality of work organisation in SMEs, a field of investigation not yet adequately explored by the scientific literature. The case of two SMEs (a manufacturing and a service company) engaged in different phases of Six Sigma application and...
Article
Full-text available
The Covid-19 pandemic has put several SMEs in the position of having to deploy remote working. The analysis is focused on the adoption of remote working during the first wave of the pandemic in Italy and conducted on 60 SMEs of the Piacenza area (one of the most affected in Italy) with the aim to study the adoption of remote working in SMEs to veri...
Article
Purpose – The purpose of this paper is to analyze how remote working has been carried out during the first wave of the pandemic in Italian SMEs, representing at the same time an organizational challenge and an excellent opportunity for individual and organizational learning. Design/methodology/approach – This paper involved 60 Italian SMEs of vario...
Article
Full-text available
This paper develops a conceptual framework on expatriates’ Return on Investment (eROI) that disentangles the drivers of value creation from expatriation projects and identifies the psychological contract as crucial to overcome the traditional tension between organizational and individual objectives. Mainly designed for traditional medium- and long-...
Article
The study aims at demonstrating how social communication has changed in terms of flows and content during the COVID-19 pandemic to get to the fact that health system organizations have embarked on a path of rapprochement with the citizen that starts from the methods of communication and interaction. This article presents an exploratory and multidis...
Article
Abstract. After a decade of MOOC and open education development there is an abundance of available online content. The aim of this study is to find out whether the MOOC landscape in logistics has grown to a point of being able to cover entire university curricula worth of specialty topics. Provided the affirmative out- come, this would mean both a...
Article
Logistics industry and its operating environment is rapidly changing and evolving. The European Logistics Association, ELA, is actively keeping standards of logistics competence up to date to meet these challenges. This paper reflects on two sessions of experimental workshops working with logistics industry leaders to formulate modern era required...
Chapter
The aim of this chapter is to highlight the peculiarities of the succession in family-owned businesses and to discuss the main difficulties encountered by second and third-generation entrepreneurs during the succession process. By the use of direct interviews, the authors collected information about the specific role played by the multiplicity of s...
Chapter
Aim of this chapter is to highlight the peculiarities of the succession in family-owned businesses and to discuss the main difficulties encountered by second and third-generation entrepreneurs during the succession process. By the use of direct interviews the Authors collected information about the specific role played by the multiplicity of stakeh...
Article
Floods events have become more frequent phenomenon all over the word and require to be promptly managed. The centrality of Public Administrations (PAs) in managing calamitous events is widely recognized. Nevertheless, the adoption of traditional approaches has become manifestly inefficient because of excessive delays. This paper encourages a partic...
Article
The study aims at demonstrating how social communication has changed in terms of flows and content in the different phases of the COVID-19 pandemic to get to the fact that Public Administrations has embarked on a path of rapprochement with the citizen that starts from the methods of communication and interaction. Design/methodology/approach-This ar...
Article
Le “grandi opere” sono in Italia un tema estremamente attuale, oggetto di continuo dibattito tra fazioni opposte: alcune contrarie a prescindere, altre favorevoli ad ogni costo. Ogni fazione cita normalmente argomenti generici come la protezione dell’ambiente oppure lo sviluppo dell’economia, senza affrontare veramente il problema con un approccio...
Article
Full-text available
The effects of cross-border acquisitions on the survival of target firms is attracting increasing academic interest. Specifically, whether cross-border acquisitions may hamper target firms’ performance or enhance their sustainable competitiveness represents a highly debated research question. Building on the knowledge-based perspective of mergers a...
Chapter
Over the last century, megaprojects have proven to result unsuccessfully in addressing the expected outcomes. When it comes to respecting budget and schedule constraints, megaprojects are affected by several variables and behaviors, which affect the performances. Benefit shortfalls are another perspective of underperformance, given the impact that...
Book
The book investigates the various aspects characterizing Megaprojects from numerous perspectives and by integrating different disciplines: engineering, economics, business organization, human resource management, law, etc. It represents the first output of MeRIT (the Megaproject Research Interdisciplinary Team), and focuses on the intrinsic and una...
Chapter
PMBOK [2017] claims that a project is successful when it meets the scope, within the targeted timeframe and budget. Unfortunately, “Over Budget, Over Time, Over and Over Again” is the summary of what is best known as Flyvbjerg’s “Iron Law of Megaprojects” [Flyvbjerg, 2003] which theorises that megaprojects have a history of failures in terms of mis...
Chapter
Megaprojects are often associated with poor delivery performance and poor benefit realization (Flyvbjerg, Skamris Holm, Buhl, 2002; Locatelli, Invernizzi, Brookes, 2017 b). Co-financed by the European Union and mainly regulated by Regulation (EU) 913/2010 with the aim to create a competitive rail network com- posed of international freight corridor...
Article
Full-text available
Compared to the traditional notion of logistics, a much more open and complex concept is rising in theory and practice, especially in the maritime sector. The complexity of the scenario makes us believe that standard skills to operate in logistics are a prerequisite but not sufficient. So, a revision and re-design of the standard competencies for b...
Article
Full-text available
Maritime Supply Chains have some peculiar features when compared to the most widely known manufacturing ones. Market conditions, the use of vessels and the typical handling units, all contribute to requesting peculiar skills that cannot always be transferred from other sectors. In addition, the scenario is changing because of operators concentratio...
Conference Paper
This research focuses on the key and central role of logistics and supply chain management (SCM) today [17, 28] and the importance of having professionals with specific professional/technical skills together with an adequate educational background. In light of an analysis previously carried out concerning the mapping of roles and skills required to...
Article
Full-text available
A case of right open nephrectomy performed under combined spinal and epidural anesthesia and analgesia was presented. This new anesthetic technique gives significant advantages to the patient by avoiding endotracheal intubation with mechanical ventilation and curare administration and by reducing the use of opioids.
Chapter
After a decade of MOOC and open education development there is an abundance of available online content. The aim of this study is to find out whether the MOOC landscape in logistics has grown to a point of topically covering entire university curricula worth of topics. Provided the affirmative outcome, this would mean greater competition but also g...
Article
Full-text available
Uncertainty, crisis and discontinuity induce organizations to show self-renewal and autopoietic capacity to survive and remain viable. This study is aimed at investigating the nexus eventually existing between companies’ resilience and its territory. The focus of the investigation is the field of machine manufacturing and equipment and the unit of...
Chapter
Full-text available
This research focuses on the key and central role of logistics and supply chain management (SCM) today [17, 28] and the importance of having professionals with specific professional/technical skills together with an adequate educational background. In light of an analysis previously car-ried out concerning the mapping of roles and skills required t...
Article
Full-text available
Traditional project management methodologies are too plan-driven to help organizations tackle increasing levels of complexity that characterize Large Engineering Projects (LEPs). By their nature LEPs invoke coordinated application of capital, sophisticated technology, intense planning and political influence: the combination of these peculiar featu...
Article
Full-text available
Traditional project management methodologies [VV.AA. 2017,1] are too plan-driven to help organizations tackle increasing levels of complexity that characterize Large Engineering Projects (LEPs). By their nature LEPs invoke coordinated application of capital, sophisticated technology, intense planning and political influence [Gellert & Lynch, 2003]:...
Article
Traditional project management methodologies [VV.AA. 2017,1] are too plan-driven to help organizations tackle increasing levels of complexity that characterize Large Engineering Projects (LEPs). By their nature LEPs invoke coordinated application of capital, sophisticated technology, intense planning and political influence [Gellert & Lynch, 2003]:...
Cover Page
Megaprojects – i.e. Large Engineering Project and Large Events worthing more than 100M€/$ and impacting on a large number of stakeholders (>1M peo- ple) – are topics boosting public debate globally. In the academic sector, Mega- projects have become, in the last 20 years, a widespread and articulated field of specialized studies. All over the world...
Chapter
Many contemporary organizations must deal with high levels of environmental uncertainty, complexity and equivocality, struggling with not only strong competitive pressures but also increasing uncertainty related to sociopolitical and economic trends within the frame of a risk society. The centrality of resilience in contemporary managerial discours...
Chapter
Using a Gaussian process classifier, Frey and Osborne (2017) examine how jobs are susceptible to computerisation in the US labour market by estimat- ing the probability of technological replacement for 702 detailed occupa- tions. The non-neutrality of technology and computerisation in labour markets, in general, is acknowledged in the literature (f...
Chapter
Il presente contributo nasce dall’enorme fascino esercitato sull’autore dalla capacità riscontrata in alcuni individui di saper affrontare efficacemente un evento negativo, (destabilizzante e critico) e di trasformarlo in uno stimolo di ricerca personale che favorisca la riorganizzazione positiva della propria esistenza e di quella altrui. Come fan...
Conference Paper
Globalization forces multinational companies (MNCs) to be overexposed to social and economic shifts and jolts ingrained in the environments they deal with. As a consequence they are asked to develop a capacity for resilience (Mallak, 1997, 1998; Vogus and Sutcliffe, 2007) as they need to be able to anticipate, respond, adapt to, and/or rapidly reco...
Conference Paper
Following Boxall, Purcell, and Wright (2007) international human resource management focuses on companies operating across national boundaries. Globalization forces multinational companies (MNCs) to be overexposed to social and economic shifts and jolts. As a consequence, to survive they need to develop capacity for resilience to be able to anticip...
Conference Paper
Following Boxall, Purcell, and Wright (2007) international human resource management focuses on companies operating across national boundaries. Globalization forces multinational companies (MNCs) to be overexposed to social and economic shifts and jolts. As a consequence, to survive they need to develop capacity for resilience to be able to anticip...
Conference Paper
Following Boxall, Purcell, and Wright (2007) international human resource management focuses on companies operating across national boundaries. Globalization forces multinational companies (MNCs) to be overexposed to social and economic shifts and jolts. As a consequence, to survive they need to develop capacity for resilience to be able to anticip...
Technical Report
Full-text available
Globalization forces multinational companies (MNCs) to be overexposed to social and economic shifts and jolts. As a consequence, to survive they need to develop capacity for resilience to be able to anticipate, adapt to, and/or rapidly recover from negative events that may occur. Resilience can be analysed at a macro-, meso- and micro-level (organi...
Article
Outsourcing is a managerial procedure whose success needs clarification regarding the long-term relationship between customer and supplier. The authors’ aim is to examine simultaneously the client’s and supplier’s perspectives through the psychological contract that, by assimilating the contents of the legal contract, focuses on (1) the implicit (n...
Book
Il presente volume nasce dall’enorme fascino esercitato sull’autore dalla capacità riscontrata in alcuni individui di saper affrontare efficacemente un evento negativo, destabilizzante e critico e di trasformarlo in uno stimolo di ricerca personale che favorisce la riorganizzazione positiva della propria esistenza. Come fanno certe persone a uscire...
Article
Full-text available
What drives the behaviors of banks and their customers in time of profound changes? The modern economic crisis has significantly affected consumers' willingness to invest and made them more price sensitive, more rational in their decision making, and thus more challenging for banks to serve. Considering these relevant changes, banks have pursued pr...
Book
Full-text available
What drives the behaviors of banks and their customers in times of profound changes? The modern crisis affecting economic and social systems has significantly diminished customers’ willingness to invest, and this trend, together with improved information about financial services, has made them more price sensitive, more rational in their decision m...
Book
Contestualizzazione della ricerca Lo scenario della realtà delle aziende italiane di tipo industriale e delle banche, da un lato, e dall’altro il mercato stesso si sono profondamente modificati nel corso degli ultimi dieci anni. Negli anni ’90 il potere in azienda era di vertice e l’organizzazione fortemente piramidale, con chiari limiti e passaggi...
Article
The aim of our study is evaluate PSA kinetics after radical prostatectomy for localized prostate cancer. Materials and Methods We evaluated PSA kinetic in 101 patients who underwent radical prostatectomy for localized prostate cancer. Only patients in whom one or more measurable PSA values available postoperatively (from day 2 to day 10) were incl...
Conference Paper
Full-text available
In each industrialized country, the public administration (PA) has significantly shifted its interests to reach the innovative Information and Communication Technologies (ICTs), undergoing important Business Processes Reengineering (BPR) as a result of e-Government projects. The new challenge for public administrations is based on the exploitation...
Article
Full-text available
Public administration (PA) has significantly shifted its interests to reach the innovative Information and Communication Technologies (ICTs), as a result of e-Government projects. The new challenge for public administrations is based on the exploitation of their knowledge resources in order to improve their processes and to offer better services to...
Conference Paper
Full-text available
IT has become an essential enabler of community members finding, disseminating, and applying knowledge. While most KM champions agree that the key lies in focusing on building an integrated Information Management System (IMS) that will allow a community to thrive under any circumstance is key, we feel that it is fundamental to focus on the social a...
Article
Full-text available
Banks are gradually becoming aware that knowledge cannot be treated as an organisational asset without the active and voluntary participation of the communities that are its true owners. A shift to thinking of employees as volunteers requires us to think of the organisation as a complex ecology in which the number of causal factors renders pseudo-r...
Article
Full-text available
In recent years, customers' demands on financial services have changed significantly and the number of customers who engage in electronic commerce for financial transactions has increased considerably in the past years (Business Week, May 25, 1998). Due to the increase in income as well as improved information on financial services, customers are b...
Conference Paper
Full-text available
The recent adoption in Italy of a legislation stating the full equivalence of digital and handwritten signatures gives any institution with the appropriate requirements the opportunity to act as Certificate Authorities (CA) for digital signatures. This rises the question whether the CA role could be of potential interest for the Italian banks. The...
Book
This paper provides a brief overview on the current state and future perspectives of electronic commerce activities in Italy. As most European countries, Italy is currently experiencing a large number of initiatives focused on electronic commerce at different levels: new business organizations are being created, traditional enterprises are being re...
Article
Full-text available
Banks are gradually becoming aware that knowledge cannot be treated as an organisational asset without the active and voluntary participation of the communities that are its true owners. A shift to thinking of employees as volunteers requires us to think of the organisation as a complex ecology in which the number of caus al factors renders pseudo-...
Article
Managers can dispose of a wide set of tools in order to stimulate their own creativity. Among them digital technologies (DTs) and digital networks (DNs) play a very important role. One of the main aspects authors and practitioners are discussing, concerns the changes that the current generation of DTs and DNs has already produced on working attitud...

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