Florian Klonek

Florian Klonek
Curtin University · Centre for Transformative Work Design

Doctor of Psychology

About

71
Publications
37,962
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
533
Citations
Introduction
Florian Klonek currently works at the Centre for Transformative Work Design, Curtin University. Florian does research in Organizational Behaviour and Applied Psychology.
Additional affiliations
July 2018 - present
Curtin University
Position
  • PostDoc Position
February 2017 - July 2018
University of Western Australia
Position
  • PostDoc Position
August 2016 - December 2016
Pontificia Universidad Católica de Chile
Position
  • PostDoc Position

Publications

Publications (71)
Article
Full-text available
Team processes are interdependent activities amongst team members that transform inputs into outputs, vary over time and are critical for team effectiveness. Understanding the temporal dynamics of team processes and related team phenomena with a high resolution lens (i.e., methods with high sampling rates) is particularly challenging when going “in...
Article
Full-text available
Capturing team processes, which are often highly dynamic and quickly unfold over time, requires methods that go beyond standard self-report measures. However, quantitative observational methods are challenging when teams are observed ‘in the wild’, that is, in their full-situated context. Technologically advanced tools that enable high-resolution m...
Article
Ambidextrous leadership theory proposes that a leader's interplay between opening behaviors and closing behaviors enhances followers' exploration and exploitation behaviors, which ultimately increases innovative outcomes. Unfortunately, previous research suffers from problems with causal interpretation and endogeneity concerns threatening the valid...
Article
Full-text available
The COVID-19 pandemic was a key event forcing an increase in virtual work. Drawing on event system theory, we examined whether virtual teams showed enhanced processes in later stages of the pandemic compared to the early stages of the pandemic. We collected data from 54 virtual teams (N = 152 individuals) who worked on a 30-minute task. We measured...
Article
Full-text available
Motivational Interviewing (MI) is a client-centered communication style with the aim to resolve client ambivalence within a change-related counseling. Its potential benefit for career counseling has been discussed by several scholars but no empirical research has investigated MI in this context so far. The current study used process measures from M...
Article
Self-determination theory has shaped our understanding of what optimizes worker motivation by providing insights into how work context influences basic psychological needs for competence, autonomy and relatedness. As technological innovations change the nature of work, self-determination theory can provide insight into how the resulting uncertainty...
Article
Full-text available
Feedback is a cornerstone of human development. Not surprisingly, it plays a vital role in team development. However, the literature examining the specific role of feedback in virtual team effectiveness remains scattered. To improve our understanding of feedback in virtual teams, we identified 59 studies that examine how different feedback characte...
Preprint
Full-text available
This study focuses on follower resistance as a potential antecedent of destructive leader behavior and examines leader-related moderators and mediators to help explain the relationship between follower resistance and destructive leader behavior. Drawing from implicit followership theories, we propose that the relationship between follower resistanc...
Article
Full-text available
With advancing technological capabilities, as well as a global economy, many organizations increasingly use virtual teamwork to accomplish their goals. Virtual teams are those in which team members use technology to work from different locations. How can managers and organizations leverage knowledge from work design to help virtual teams achieve hi...
Article
As employees' support for an organizational change is critical for its success, change agents require guidelines on how to initiate change recipients' endorsement. Accordingly, there is a need for an evidence-based understanding of which communication behaviors drive positive versus negative change reactions, as well as about the psychological mech...
Article
Full-text available
The rapid changes of work, the ease of mobility, and ubiquitous use of virtual tools have fundamentally changed the way that teamwork in modern organizations is accomplished. Although these developments have elicited a broad range of studies focusing on the phenomenon of team virtuality, the construct itself is still tied to conceptual ambiguities,...
Article
Full-text available
Traditionally, leadership research has focused on unidirectional questions in which leader attributes are considered to determine follower outcomes. However, many phenomena between leaders (x) and followers (y) involve a simultaneous influence process in which x affects y, and y also affects x (i.e., simultaneity). Unfortunately, this simultaneity...
Article
Full-text available
Ambidexterity requires both exploration and exploitation, but our understanding of the individual ambidexterity concept, its association with multitasking behaviours and paradoxical leadership across the firm life cycle of entrepreneurs is still very limited. In this study, we examined N= 4,355 behavioural activities (exploration and exploitation)...
Article
How do complex healthcare systems that are organised into distinct speciality areas achieve effective patient care transitions when patients present with a rare constellation of symptoms that affect multiple body systems? How do these patients challenge existing ways of organising tasks, clinical activities, and interdependent responsibilities? The...
Article
Full-text available
This review study aimed to investigate how team work design shapes the impact of team virtuality on team functioning. Based on 48 studies, we identified key work design variables that influence both team functioning, that is, team performance and intermediary outcomes (i.e., team processes and emergent states), under conditions of high virtuality (...
Article
Full-text available
Many individuals who struggle with career decisions seek professional guidance from career counselors. However, little is known about how to ensure that career guidance sessions are of high quality. Vital factors for a successful counseling process include a positive working alliance and empathy of the counselor. This study investigates how counsel...
Chapter
Full-text available
The present chapter addresses the challenge of motivating employees regarding energy conservation, by providing a socio-motivational and micro-interactional perspective on energy conservations in the workplace. Building on change management research, we highlight the socio-relational and motivational dynamics between energy managers and employees i...
Article
Full-text available
Zusammenfassung Digitalisierung, flexible Märkte, neue Technologien und innovative Formen der Zusammenarbeit stellen Arbeitgeber/innen vor wachsende Herausforderungen. Doch wie begegnen wir diesen Herausforderungen und welche Möglichkeiten der Arbeitsplatzgestaltung gibt es? Basierend auf dem Anforderungen Ressourcen Modell (ARM) stellt dieser Beit...
Conference Paper
Full-text available
Leadership is a relational, dynamic process that comes about through the temporal course of verbal interactions between leaders and followers (Uhl-Bien et al., 2007). Whereas the interactive nature of leadership evoked much interest in understanding how leaders’ communication affect follower behavior over time, research so far has mostly captured l...
Conference Paper
The exponential growth of knowledge within the health industry is a major challenge for health care workers. Organisations are developing digital platforms that store and analyze “big patient data” to facilitate diagnostics and mitigate information overload for clinicians. We focus on the role of a technological ecosystem, Patient Archive, within t...
Conference Paper
Organisational behavior entails the study of team and individual dynamic activities within an organisation. As dynamic activities can quickly unfold over time when they occur between individuals, they present a big data challenge for organisational researchers. Furthermore, there is a lack of technologically advanced field-based research methods to...
Conference Paper
Full-text available
When we talk or write, we implicitly reveal more about ourselves than we realise. Language and use of particular words can be strong proxies for current emotions, motivations, and even personality. Due to the development of powerful computational programs that allow to quantify word usage and linguistic markers, organisational researchers have incr...
Article
Full-text available
As part of the Lorentz workshop, “Interdisciplinary Insights into Group and Team Dynamics,” held in Leiden, Netherlands, this article describes how Geeks and Groupies (computer and social scientists) may benefit from interdisciplinary collaboration towards the development of killer apps in team contexts that are meaningful and challenging for both....
Conference Paper
During organizational change, employee resistance is regarded as a major source for failures. To better understand how change agents respond when they are confronted with resistance to change, we investigated change agents’ micro-verbal communication. Using a vignette approach, we measured change agents’ (N = 66) spontaneous responses to employee s...
Article
Full-text available
As part of the Lorentz workshop, “Interdisciplinary Insights into Group and Team Dynamics,” held in Leiden, Netherlands, this article describes how Geeks and Groupies (computer and social scientists) may benefit from interdisciplinary collaboration toward the development of killer apps in team contexts that are meaningful and challenging for both....
Conference Paper
This study investigated the mediating role of dysfunctional behaviors between group affective tone and meeting outcomes. Employees rated their affects before and after participating in 24 video-recorded meetings. Affective-behavioral data was tested using multi-level analyses. Results indicate that negative affects before and after meetings are med...
Article
Full-text available
Group affective tone is an emergent state that can be shared by group members during interdependent tasks. Groups can experience positive group affective tone (PGAT), a shared feeling of, e.g., excitement, enthusiasm, or activation, as well as negative group affective tone (NGAT), a shared feeling of, e.g., distress, anxiety, and hostility. So far,...
Article
Performance appraisal interviews are one of the most commonly used Human Resource practices in organizations. However, they are often criticized for comprising conflicting purposes. In this study, we focus on contextual factors of the appraisal process. Specifically, we propose that appraisal interviews follow a two-phase model of performance evalu...
Article
Full-text available
Video-recorded observations of group interactions present a unique challenge for group researchers. This paper presents methodological advice how to perform sequential analysis when collecting observational timed-event data of group discussions. Sequential analyses is a statistical method that examines dynamic behavioral sequences in group interact...
Article
The current paper offers a behavior-based perspective on employee voice and silence in organizations. Specifically, we outline two observational approaches to study the dynamics of voice and silence in real-time: coding of voice behavior using a behavioral instrument, and behavioral rating scales. In an exemplary study, we sampled repeated measurem...
Chapter
Der folgende Beitrag widmet sich der Frage, wie man Qualitätssicherung im Coaching durchführen kann. Wir orientieren uns hierbei an der sozio-interaktionalen Intervention des Motivational Interviewing (MI, Miller und Rollnick 2013). Für Leser, die nicht mit MI vertraut sind, geben wir zunächst eine kurze Übersicht über die Grundlagen des MI und den...
Article
Full-text available
Motivational Interviewing (MI) is a communication style that aims to motivate a conversational partner for behavior change by enhancing change talk (e.g., “I want to change”) and reducing counter change talk (“I will not change”). The effectiveness of MI has not been evaluated within the domain of environmental behavior change. This experimental fi...
Article
Full-text available
Human behavior contributes to a waste of environmental resources and our society is looking for ways to reduce this problem. However, humans may perceive feedback about their environmental behavior as threatening. According to self-determination theory (SDT), threats decrease intrinsic motivation for behavior change. According to self-affirmation t...
Article
This paper provides a psychology perspective on the human factors that should be taken into consideration when designing behaviour-based energy-saving interventions for non-residential buildings. We review psychological theories used to explain energy-related behaviours and discuss their limitations as well as additional hindrances that interfere w...
Chapter
Full-text available
In this chapter, we discuss how meetings relate to organizational change management. We present a coding instrument that assesses meeting talk in terms of change or sustain talk, two psycholinguistic constructs that are supposed to facilitate or inhibit organizational changes and that represent participants’ readiness versus their resistance to cha...
Article
Full-text available
Readiness to change of workshop participants can be measured via their verbal behavior. Video analysis allows us to depict readiness to change over time. This, in turn, provides information about the participants’ stages of change. This analysis supports change agents to implement stage-specific tailored interventions.
Article
Full-text available
Reduction of energy costs has become a concern for many organizations. First, we review energy-saving studies in organizations in which consumers showed resistance to change their behavior. Second, we relate resistance to change to the psycholinguistic construct " sustain talk " that describes verbal arguments against behavior change (e.g., " Work...
Article
Full-text available
Purpose - Motivational Interviewing (MI) is a vocational communication skill from the helping professions. Verbal skills in MI are summarized under the acronyms OARS and EARS (Open-ended questions / Elaborating, Affirmations, Reflections and Summaries). We outline how MI provides important skills for engineers, and demonstrate skill assessment by u...
Article
Full-text available
The present study investigates whether the assumptions of the Transtheoretical Model (TTM) can be used as a framework to describe psychological change processes relevant to potential and active entrepreneurs. A sample of 820 participants completed an online questionnaire assessing stages of change, costs and benefits of entrepreneurship (decisional...
Article
Full-text available
Despite consensus that successful change management depends on how change is are communicated to the employees, the dynamic communication process between change agents and recipients remains largely unexplored. We discuss how change language can capture recipients' resistance to and readiness for change, in terms of change versus sustain talk, and...
Conference Paper
Full-text available
Motivational Interviewing (MI) is an interviewing style that has been used extensively in the field of addiction as a treatment intervention for clients that are either resistant to or ambivalent about change [11]. Since its origins in the field of addiction treatment, the use of MI has also been extended to health psychology, clinical psychology [...
Article
Organizational, team or individual change projects are highly dependent upon the motivation of the affected employees. Motivational Interviewing (MI) offers a promising method to initiate and accompany change management projects. Evidence from clinical psychology shows that MI stimulates change by evoking change talk and reducing sustain talk – two...
Article
Full-text available
Organisationale, team- oder auch individuelle Veränderungsprozesse stehen und fallen mit der Motivation der betroffenen Mitarbeiter. Die motivierende Gesprächsführung (Motivational Interviewing, MI) stellt ein vielversprechendes Instrument zur Initiierung und Begleitung von Veränderungsprozessen dar. Empirische Evidenz aus der klinischen Psychologi...
Article
The conflict monitoring theory (CMT) assumes that word-stems associated with several completions should lead to crosstalk and conflict due to underdetermined responding situation (Botvinick et al. in Psychol Rev 108(3):624-652, 2001). In contrast, the Multiple-Read-Out-Model (MROM) of Jacobs and Grainger (J Exp Psychol 20(6): 1311-1334, 1994) predi...
Poster
Full-text available
In a word stem completion task participants have to complete a series of letters to the first word that comes to their minds. By means of computer simulations Botvinick et al. (2001) showed that words in comparison to their stems lead to lower activation of Hopfield Energy, a measure directly related to the extent of conflict in a cognitive system....

Network

Cited By

Projects

Projects (6)
Project
Assessing the influence of various work design characteristics (such as process and information interdependence) on virtual team processes (including voice behaviour and error management) and performance.
Project
Whereas studies have analysed the appropriation of leaner media over time (e.g., Carlson & Smud, 1999; Valkenburg, Peter & Walther, 2016; Walther, 1992), to our knowledge, few to none have directly compared communication behaviour between different media on the same task. Furthermore, while a number of studies have dedicated themselves to predict media preference and perception on the basis of individual and contextual factors, there appears to be a lack of those linking these to actual communication behaviour under media use. Our study hence aims to contribute to the existing body of literature on virtual teams and media use by focusing on differences in actual communication behaviour, in structure as well as content. Furthermore, we would like to analyse the link between media use, intercultural and individual factors as well as intra-team dynamics. We plan to perform our experiment not only with homogenous German and Australian, but also culturally mixed teams. While there have been a range of field studies focusing on teams defined by temporal, spatial, and cultural differences, we do not know of any experiments which encompass these factors as well as specifically analyzing the team interaction process and communication content. Moreover, the mixed design will also contribute to literature by providing insights into intercultural student groups and implications for the implementation of intercultural seminars.
Project
Aim: Development of teamwork tracking app to better translate evidence-based knowledge about effective and functional behaviours into applied settings ​ Relevance: Effective teamwork is vital for the success of organisations. Missed opportunities to point out errors in the operating theatre can be a threat to patient safety, dysfunctional communication in team meetings can result in flawed decision making and serious organisational failures. Knowledge about effective communication and coordination is difficult to track for teams that operate “in the wild” and this project will make a significant contribution in these settings. ​ Expected outcomes: This project will entail the development and dissemination of a customisable, evidence-based mobile application to enable those who work with and within teams to easily and efficiently measure, analyse, and visualise the quality of teamwork behaviours and communication. ​