Farnaz Nickpour

University of Liverpool | UoL · School of Engineering

Lived experiences and individual interpretations of reality can be effectively communicated through narratives. As such, capturing and understanding narratives can be considered of critical importance in human-centred design, as they form the essence and perspective a design is built upon and are thus essentially embedded into the designed outcome....

In order to empower communities of practice to move towards social and design justice, it is critical to advance the archetypal role of design from passively upholding dominant narratives, to proactively uncovering, interrogating and embedding a diversity and plurality of narratives throughout a design process. This research uses the case study of...

Objectives: There is increasing recognition of the value and capabilities of design in healthcare. Beyond the development of medical devices, design is increasingly being applied to intangible, complex and systemic healthcare problems. However, there is limited evidence on the use of design specifically in the field of oral health. This systematic...

Narratives are a deep-rooted channel for depicting and communicating individual and collective human experiences, perceptions and interpretations of reality. As agents of embodiment and material culture, designers and engineers inherently embed and embody narratives through their work, whether consciously and intentionally or not. As such, design h...

This chapter introduces foundational knowledge and tools to support those advocating the rights of children with disabilities to enter into discussion with the field of Design, recognising its role as an active and direct agent of children's rights. Five interrelated 'designerly ways' are discussed to explore how design can act as an agent acknowle...

This article aims to review and identify key challenges and opportunities in the interrelationship between cultural tourism, inclusive design, and digital storytelling fields. The literature review included searching Scopus, ScienceDirect, and Google Scholar for three main field keywords, drawing 421 articles between 1990 and 2022. Content analysis...

Introduction Hospice care is in a period of change, with redefined access, inequitable provision, diversified and ever-increasing demand, and advancements in technology transforming current models of care. Beyond a creative problem-solving activity resulting in product-level or service-level improvements and innovations, Design could also help reim...

The majority of young tourists are not interested in museums since most presentations do not make a connection with this group. Moreover, most digital storytelling presentation guidelines are created based on expert recommendations, and not on audience perspectives and needs. Hence, the aim of this research is to cocreate and propose a digital stor...

Background Hospice care is in a period of change, with shifts towards redefining access, diversified demand and advancements in technology transforming current models of care. Beyond a problem-solving activity resulting in product/service improvement and innovation, Design could help reimagine alternative scenarios and lead to system-level transiti...

Challenges and trends such as person-centred care, demographic shifts, and technological advancements are transforming modern oral health systems. Inclusive design and human-centred design are disciplines highly relevant and potentially instrumental to these oral healthcare transformations. This paper provides an overview of the definitions and cha...

Although much of human experience is qualitative, front-end design documentation typically defaults to quantification which can abstract, dilute or lose meaning and reasoning with regards to lived experiences. Narratives are a well-established channel for gathering rich qualitative insights around individual and collective experiences, perceptions...

Inclusive Design and Human-Centred Design are increasingly applied to health and healthcare systems. However, there is limited evidence of the utilisation and understanding of these approaches specifically in oral healthcare. This paper reviews the state of Inclusive and Human-Centred Design in oral healthcare. A systematic map of 104 design in ora...

Objectives: There is growing recognition of the value and capabilities of design-led activities in healthcare, and design is increasingly being applied to complex and intangible problems and shaping the future of healthcare systems. However, there is limited evidence on both the utilisation and understanding of design in oral healthcare. This study...

Design's methods and approaches are growing in popularity across disciplines, however, definitions are often absent, hidden or superficial with designers missing from the research team. The conveners argue that this endangers design to be misused and devalued. This conversation questioned, what is the current state of design definitions and how the...

This paper considers the possibilities of analysing children’s own designs to contribute to the design of inclusive paediatric mobility interventions. The aim of this paper is threefold: (1) to develop a framework for child-centred design analysis, (2) to analyse children’s designs to explore both quantitative and qualitative insights and (3) to ex...

This paper sets out to-for the first time-critically review the history of Inclusive Design on two distinct levels, i.e. the narratives that shape it and the historical milestones which contribute to its evolution. Through an illustrative review of literature and object ethnography, two sets of timelines are outlined. First, a milestone timeline he...

This paper, for the first time, maps and interrogates the contributions towards the emerging field of design and death, through a systematic mapping review. Key databases and grey literature publications are searched and 183 design contributions are analysed, categorising results according to death spectrum; type of contribution; interventional com...

Inclusive paediatric mobility (IPM) design is a growing field in need of critical and foundational designerly transitions in order to better deal with a wicked problem. This article adopts an illustrative mapping review method to interrogate the past 50 years of IPM design, aiming to identify alternative designerly ways that could help transition t...

The design of inclusive paediatric mobility (IPM) interventions, such as children's wheelchairs, are entangled with technological, health and social considerations. As narratives around childhood, disability and mobility shift and transform, these entanglements evolve. In order to optimise the experience of childhood mobility, IPM designers must un...

The design of inclusive paediatric mobility (IPM) interventions, such as children's wheelchairs, are entangled with technological, health and social considerations. As narratives around childhood, disability and mobility shift and transform, these entanglements evolve. In order to optimise the experience of childhood mobility, IPM designers must un...

More details of this paper will be updated in due course.

The world of design is fast moving beyond the physicality of experiences. The theory and practice of inclusive design, however, is still largely focused on considerations of physical aspects. This research attempts to fill the gap in understanding of psychosocial inclusivity in design by identifying a formal definition with constructs. Theoretical...

Design for death, dying, and palliative and end-of-life care is a worthwhile emerging field lacking in strategic design contribution and discourse. This article aims to interrogate the core and extremities of the intercourse of design and death; two distinct global contexts i.e. ordinary (2000-2020) and extraordinary times (COVID-19 crisis) are sel...

This research addresses lack of a holistic and rigorous understanding of designers' information behaviour, through outlining seven dimensions for investigation, analysis, and capture of designers' use and requirements of information within the design process. ‘Practicing designers’ and ‘people information’ are focussed upon. Four initial informatio...

In today's business environment, the trend towards more product variety and customization is unbroken. Due to this development, the need of agile and reconfigurable production systems emerged to cope with various products and product families. To design and optimize production systems as well as to choose the optimal product matches, product analys...

In recent years, the field of Inclusive Paediatric Mobility (IPM) has gained increasing interest from a variety of disciplines and stakeholders, including designers and engineers, healthcare professionals, policymakers, children and families. This has led to increased visibility and understanding, as well as the development of new products and serv...

Inclusive Paediatric Mobility (IPM) design is the application of an inclusive design process to create mobility interventions such as wheelchairs, walking aids and exoskeletons, with the fundamental goal of optimising the experience of childhood. The field of IPM has experienced growing attention from a wide range of disciplines and stakeholders, r...

Inclusive Paediatric Mobility (IPM) design is the application of an inclusive design process to create mobility interventions such as wheelchairs, walking aids and exoskeletons, with the fundamental goal of optimising the experience of childhood. The field of IPM has experienced growing attention from a wide range of disciplines and stakeholders, r...

Contributions to the field of inclusive paediatric mobility (IPM) design between 1970 and 2020 are recorded chronologically across five categories of Theoretical (T), Methodological (M), Empirical (E), Interventional contributions which made it to market or were commercialised (I.1), and Interventional contributions which remained as concepts or pr...

Legacy' is a death-centred adult-oriented concept, conventionally defined and narrowly imagined. Legacy making activities in palliative care are proven to enhance sense-making and offer therapeutic benefits. However, research around legacy and legacy making is limited in definition, outcome, and ambition. This paper reports on an exploratory, inter...

Background Advance Care Planning (ACP) enables people to make plans regarding their future healthcare and has been shown to positively impact on the quality of patient care. There are multiple barriers to engaging in the process of advance care planning. These include a lack of understanding of what ACP entails and patient, relative and healthcare...

As a first-time investigation of 'psychosocial inclusivity' in design, this paper introduces and establishes the concept of psychosocially inclusive design, and explores it within the context of supermarket shopping for older individuals, as one instrumental activity of daily living. Inclusive design theory and practice have been predominantly conc...

Designers draw on a significant volume and range of information throughout the design process. However, not all this information is effectively communicated to and used by designers. There is currently a lack of holistic and rigorous understanding of designers' information behaviour. This research aims to address the gap through developing a framew...

End-of-life is a profound and inevitable part of life, and thus, human condition. It raises significant and critical questions around the meaning, purpose, fairness and quality of life, on multiple individual, inter-personal, and societal levels. Design for end-of-life is an emerging area, gaining visibility and interdisciplinary interest. Current...

As a first-time investigation of 'psychosocial inclusivity' in design, this paper introduces and establishes the concept of psychosocially inclusive design, and explores it within the context of supermarket shopping for older individuals, as one instrumental activity of daily living. Inclusive design theory and practice have been predominantly conc...

Purpose: There is currently a limited understanding of psychosocial aspects in inclusive design, although the importance of non-physical inclusion has been recognised. This paper reports a study of older individuals' supermarket shopping experience, designed and conducted to identify any possible psychosocial components in inclusive design. Methods...

Designers draw on a significant volume and range of information throughout the design process. This could include information on people, materials, markets, processes, etc. However, not all this information is effectively communicated to and used by designers. In order to provide designers with information that is useful, useable and engaging for t...

The importance of psychosocial aspects has been gradually recognised in the field of inclusive design. A critical review of existing literature, however, such as design, healthcare, psychology, and sociology, on psychosocial aspects of inclusivity identifies a two-fold research gap which is a limited understanding of both definition and dimensions...

The importance of psychosocial aspects has been gradually recognised in the field of inclusive design. A critical review of existing literature, however, such as design, healthcare, psychology, and sociology, on psychosocial aspects of inclusivity identifies a two-fold research gap which is a limited understanding of both definition and dimensions...

This paper examines how products can be redesigned to allow flexibility for changes in a user’s condition to give them control and ownership over their care, while offering viable, cost-effective and sustainable healthcare solutions. By focusing on the case study of the Evolvable Walking Aid Kit, we aim to investigate to what extent a modular syste...

Cultural tourism is considered to be a niche market and little attention has been paid to it, as compared with mass tourism. Moreover, visitors have little motivation to visit actual historical sites and read the story displayed behind the exhibitions. These issues highlight a good opportunity to increase further potential extended tourism and incr...

With the dual demographics of people with disabilities and an aging population, inclusive design has been recognised as a design application for designing products, environments and services. Also psychosocial aspects have been used for increasing quality of life in many fields of studies. However, it is not thoroughly and fully applied yet in the...

Progression in human computer interaction has direct impacts on several areas in civic lives, including in the field of cultural tourism. However, cultural tourism is considered as a niche market and visitors have no motivation to visit or read the story displayed behind the exhibitions. To increase motivation in cultural tourism, this study presen...

With the dual demographics of an aging population and more people living with disabilities, inclusive design has been recognised as a driving force for accessibility and social equality in design of products, services and environments. However, it is yet to be thoroughly and effectively applied. The limited understanding and knowledge of inclusive...

Over the last twenty years, research on inclusive design has delivered a wealth of publications and initiatives, forming an emerging knowledge base for inclusive design. The inclusive design knowledge base breaks down into two discrete areas - understanding end users from many different perspectives, and understanding the information needs of the k...

Public transport is facing major challenges in the current economic and social climate; a considerable rise in demand for public transport and an ageing population that is mainly dependant on public transport and is increasingly in need of specialised and door-to-door services. The above challenges double when one considers the raised public awaren...

The relationship between Ergonomics and Design has great potential for growth in an era of human-centred approaches such as Inclusive Design. In particular there is further opportunity to foster growth between the disciplines by encouraging ergonomists to better visualise and present their scientific data and in turn for designers to reconsider how...

One established way to facilitate the uptake of a new approach or area of practice by an intended target group is to provide tools that can support them throughout the implementation process. These tools should be both informative and inspiring as there is not yet enough relevant awareness, expertise and experience in the target group. Inclusive de...

Ergonomics provides important user data for design. However, when interviewing designers about their use of data in the design process, we found that experienced designers' use of ergonomics data were very limited. Being "out of date", "irrelevant" and "hard to understand and work with" were the main comments on existing ergonomics datasets, especi...

There is still missing knowledge to encourage and support designers in adoption and implementation of inclusive design. Some of this missing knowledge comes in the form of anthropometric data which provides accessible information on users' capabilities and limitations. Support and resources for designers on this type of data seems to be limited and...

(Anthropometrics without Numbers! An Investigation of Designers' Use and Preference of People Data By Nickpour F and Dong H) There is still missing knowledge to encourage and support designers in adoption and implementation of inclusive design. Some of this missing knowledge comes in the form of anthropometric data which provides accessible informa...