Farhad Daneshgar

• PhD
• Research Associate at Victoria University Sydney

Purpose The research aims to understand the co-existence of nimbleness and resilience in a continuous digital transformation, along with the dynamic capabilities needed to balance the challenges of their co-existence. Design/methodology/approach The current study draws on dialogical action design research (D-ADR) to investigate interactions among...

Sustainable land planning and successful land use change methods are essential as the world faces rising environmental challenges. This study examines the transformative potential of biomimicry and biophilia in addressing these challenges and the potential of bio-collaboration, bio-utilization, bio-inspiration, biophilic design, and biomimicry in c...

Biophilic services provide many benefits to the cities in terms of recreational enjoyment, health and wellbeing, and providing green assets. This study is a work-in progress analyzing the nature of biophilic services to identify high-level requirements of an IoT-based Information and Communication application for managing biophilic service-provisio...

This is an exciting award that I won this year.

Many governments have recently shown strong interest in providing more green spaces for the benefit of their citizens. These benefits include recreational enjoyment, health and wellbeing, and biophilic assets/economy. This study analyses the nature of biophilic services as a pre-cursor for identifying high-level requirements of an ICT application f...

Practical Guide to Qualitative Research A guide for research students, supervisors, and academic authors By Farhad Daneshgar, PhD Victoria University Sydney, Australia INTRODUCTION One unique feature of the Practical Guide to Qualitative Research is its sharp focus on the practical aspects of research which is the product of my decades of producin...

Data in healthcare refers to large medical data collected from various sources comprising electronic health records (EHR), medical imaging, genomic ordering, pharmaceutical testing, wearables, and medical equipment. The way data is handled, evaluated, and leveraged in healthcare applications has already been affected by big data. The effective use...

Research around cloud computing has largely been dedicated to ad-dressing technical aspects associated with utilizing cloud services, surveying critical success factors for the cloud adoption, and opinions about its impact on IT functions. Nevertheless, the aspect of process models for the cloud migration has been slow in pace. Several methodologie...

Moving mission-oriented enterprise applications to cloud environments is a major IT strategic task and requires a systematic approach. The foci of this paper are to review and examine existing cloud migration approaches from the process models perspective. To this aim, an evaluation framework is proposed and used to analyse and compare existing app...

Moving existing legacy systems to cloud platforms is a difficult and high cost process that may involve technical and non-technical resources and challenges. There is evidence that the lack of understanding and preparedness of cloud computing migration underpin many migration failures in achieving organisations goals. The main goal of this article...

The cloud computing literature provides various ways to utilise cloud services, each with a different viewpoint, focus, and mostly using heterogeneous technical-centric terms. This hinders efficient and consistent knowledge flow across the community. Little, if any, research has aimed on developing an integrated process model which captures core do...

With the advancement in internet technology, the adoption of Internet of Things devices is no more a dream. By having millions of objects with the ability to communicate autonomously and having the limited sense to process and compute the data, the cloud can be leveraged as a potential platform for improving the rate of latency and data processing...

Purpose The purpose of this paper is to advance knowledge by exploring how small and medium enterprises (SMEs) search for external knowledge in their open innovation processes, and how the search can be advanced. Design/methodology/approach This exploratory research employs a qualitative multiple case study design. A literature review of open inno...

As an emerging field of research, Blockchain is currently experiencing a lack of research frameworks to guide studies in the field. Emerging technologies are usually triggered first, and then the academic world will attempt to develop discipline for these technologies. Our current exploratory work-in-progress is an initial attempt in developing a r...

As an emerging field of research, Blockchain is currently experiencing a lack of research frameworks to guide studies in the field. Emerging technologies are usually triggered first, and then the academic world will attempt to develop discipline for these technologies. Our current exploratory work-in-progress is an initial attempt in developing a r...

The cloud computing literature provides various ways to utilise cloud services, each with a different viewpoint and focus and mostly using heterogeneous technical-centric terms. This hinders efficient and consistent knowledge flow across the community. Little, if any, research has aimed on developing an integrated process model which captures core...

Research around cloud computing has largely been dedicated to addressing technical aspects associated with utilizing cloud services, surveying critical success factors for the cloud adoption, and opinions about its impact on IT functions. Nevertheless, the aspect of process models for the cloud migration has been slow in pace. Several methodologies...

Moving existing legacy systems to cloud platforms is a difficult and high cost process that may involve technical and non-technical resources and challenges. There is evidence that the lack of understanding and preparedness of cloud computing migration underpin many migration failures in achieving organi-sations' goals. The main goal of this articl...

Many organisations are currently moving their legacy systems to the cloud as it offers reduced cost, improved operational efficiency, on-demand, and pay-as-you-go service models. While any cloud migration scenario to make legacies cloud-enabled may have their own characteristics, there is no universally superior or applicable method for all scenari...

Research around cloud computing has largely been dedicated to addressing technical aspects associated with utilizing cloud services, surveying critical success factors for the cloud adoption, and opinions about its impact on IT functions. Nevertheless, the aspect of process models for the cloud migration has been slow in pace. Several methodologies...

Moving mission-oriented enterprise applications to cloud environments is a major IT strategic task and requires a systematic approach. The foci of this paper are to review and examine existing cloud migration approaches from the process models perspective. To this aim, an evaluation framework is proposed and used to analyse and compare existing app...

Despite the large number of existing buyer coalition schemes and increasing need for trusting relationship in buyer coalitions, no current buyer coalition scheme explicitly addresses trust issues within these schemes in a formalised manner. Without establishing a trusting relationships among various roles, many buyers may not be willing to join the...

PhD Dissertation Bangkok University The Institue for Knowledge & Innovation Management Southeas Asia (IKI-SEA)

Current literature indicates a high rate of New Product Development NDP failure. Many believe that the main reason behind such failures is the way the NPD process is managed. This includes a lack of clear project definition, too much focus on internal processes and procedures ignoring customer needs and requirements, lack of communication and knowl...

Several studies highlight the importance of new product development projects to the survival, growth, and sustainability of firms (Birou and Fawcett 1994, Brown and Eisenhardt 1995, Herrmann et al. 2007, Koufteros et al. 2005, Maidique and Zirger 1984, Mu et al. 2009, Rogers 2010, Zhao 2001) and emphasize the need for innovative methodologies for t...

Many of the existing theories in e-Commerce and Buyer Coalition assume that all persons involved adopt self-interested strategies by seeking their own gains using environmental/market information. In reality however, such information may not be complete. Also, each person’s knowledge may differ from others. By adopting a collaborative perspective t...

While the concept of crowdsourcing has generated significant interest in the information systems (IS) research community, the application of crowdsourcing for research itself remains limited. This limitation in the adoption of crowdsourcing by researchers is partly explained by the lack of a crowdsourcing platform that is suitable for their needs....

Since the Chesbrough's seminal contribution many academic papers have documented the challenges associated with open innovation strategies. Furthermore, several case studies have illustrated the benefits that firms can derive from open innovation initiatives but only a few of them analyzed the difficulties associated with the implementation of thes...

Studies have shown that obstetrical complications during one's birth play significant roles in the development of schizophrenia in one's lifetime, especially in males. Hence, schizophrenia needs careful management practice from one's birth. This paper argues that schizophrenia needs to be treated as a collaborative process and as a result, the 'awa...

Social network sites use is increasingly daily. While many health related communities now exist on Facebook; the issue of arising potential drawbacks of online communities is the matter of debate. This study aimed to investigate the content of communication in Ovarian Cancer Facebook communities (i) to determine the users of Ovarian Cancer Facebook...

Rapid growth of Social Network Sites (SNSs) use by cancer survivors makes it important to examine whether there is a relationship between the use of these online communities and cancer survivors' psychological well-being. This article poses the question of how the Facebook use as the most popular SNS, may impact cancer survivors' psychological well...

This article studies the inter-organisational (IO) knowledge transfer in global supply chains. A representative case was selected that consists of a number of laboratory analysis equipment dealer companies in Thailand and their customer companies in different industries in various parts of the world. Using the theories and frameworks in knowledge t...

DIVergence Awareness (DIVA) is a technological framework for management of divergence occurrence in knowledge communities, which is a precursor to the creation of new knowledge in these communities. The DIVA workspace system is aware of the members' profiles (skills, interests, etc) and their evolution; and as a result, it can deliver custom-made c...

While technological improvements of the computer supported collaborative learning (CSCL) have been substantial, its nontask social aspect has not received proportional attention. This study investigates the notion of nontask sociability of CSCL, and identifies its relationship with the students' learning outcomes using the case of an Australian pos...

Despite the variety of existing theoretical models for buyers' coalition in the current e-commerce literature, no existing coalition scheme explicitly takes into consideration issues related to the leadership attributes of the coalition. By adopting a design science research methodology and utilizing theoretical groundings of the Social Networking...

Despite the importance of the non-task interactions in computer-supported collaborative learning (CSCL) environments as emphasized in the literature, few studies have investigated online behavior of people in the CSCL environments. This paper studies the pattern of non-task interactions among postgraduate students in an Australian university. The C...

Unlike closed source software development, open source software (OSS) projects are not commonly driven by direct profit and do not offer developers monetary incentives. Instead, OSS development relies on volunteer developers and voluntary contributions from the user community. Thus, attracting voluntary user contributions to OSS projects is a chall...

This paper is the final phase of a larger research project that investigates knowledge transfer in global supply chains from the perspective of South East Asian reseller companies. In a previous study a theoretical model for knowledge transfer in global supply chains was developed and quantitatively validated for the case of Thai resellers of labor...

The ability of academic libraries to produce timely and effective responses to various environmental changes constitutes a major challenge for them to enhance their survival rate and maintain growth in competitive environments. This article provides a conceptual model as an analytical tool for both improving current services as well as creating inn...

This research-in-progress study aims to propose – and later test – a theoretical model to review the impact of e-learning environments on student learning outcomes and graduate attributes. While the use of web-based technologies has increased rapidly in higher education, the different factors impacting on actual learning outcomes remain poorly unde...

While from a technological perspective Computer Supported Collaborative Learning (CSCL) systems have been improved considerably, previous studies have shown that the social aspect of the CSCL is often neglected or assumed to happen automatically by simply creating such virtual learning environments. By distinguishing between students’ non-task soci...

By the proliferation of online courses, the social dimension of computer supported collaborative learning (CSCL) is becoming more important than before. Research shows that communicative behavior adaptation to the computer medium is a critical issue in CSCL social relationship development. Two dominant theories in the CSCL field, social information...

There are a lot of differences between Knowledge Management Strategies regarding their infrastructures, tools and methods. The cost and time, dedicated to the implementation of these strategies make the evaluation and selection of a single Knowledge Management strategy a critical affair for all those organizations that hope to administer them succe...

Successful knowledge management implementation requires identification of the key success factors as well as the relationship between these factors. The key success factors of KM can be classified by characteristics, situations and variables. This paper aims to develop intelligent models using fuzzy tools for determination of the relationships betw...

The prevalence of computing and communication technologies, combined with real-time transactions, and sophisticated and highly specialised software packages have made package acquisition a viable option for many of today’s enterprises. At the same time, innovative and flexible outsourcing methods as well as increasing ease of use of open sources ha...

Psychiatric patients often commit suicide during illness. Although the occurrences of suicides could be prevented, yet detection of risks at the early stage of the illness is a difficult task as hardly any warning sign/symptom could be detected. This study addresses this important issue and proposes a methodology to: a) explore the hidden factors i...

A variety of buyer coalition schemes already exist in the current e-Commerce literature by which buyers form some sort of coalition in order to enjoy added discounts as a result of purchasing in larger bundles. One major problem in all existing schemes is that none of those schemes explicitly treat the coalition process as a collaborative business...

Crisis management involves systematic collaboration among various roles at different service levels. The level of gravity of the situation mandates execution of patterns of collaborative ranging from normal situation processes where pre-defined timely outcomes can be expected, to unstructured and emerging collaborative processes. As a contribution...

This study is part of a larger project that ultimately aims to enhance effectiveness and relevance of academic libraries in today's ubiquitous and highly networked environments. The current study asserts that management of customer knowledge, enabled by appropriate customer knowledge taxonomy, will potentially lead to both enhancements in the curre...

Multinational corporations have followed the strong global trend of adopting e-Learning systems to facilitate their organizational learning. In Australia, corporations have been quick to embrace this technology in order to provide ubiquitous training programs in the workplace. Whilst much research has been undertaken in the area of e-Learning in hi...

Awareness levels of individuals about various aspects of the collaborative processes can be achieved by effective promotive interactions among them. Cultural structures are regarded as one of the major determinants of knowledge sharing patterns and awareness levels of individuals in collaborative contexts. Through an exploratory review of the liter...

Building high-performing software development teams increases the likelihood that firms can meet the expectations of software development projects. Due to the cross-functional nature of the majority of software development projects, the required knowledge for project completion is distributed among stakeholders from different functional units. This...

Based on knowledge based view of the firm 'knowledge' is an important productive resource. Organizations need to acquire required knowledge not only from internal sources but also from other organizations. If appropriate conditions for knowledge sharing are provided, an organization is able to obtain knowledge from its supply chain partners. One of...

Availability of sophisticated ICT infrastructure combined with emerging business processes such as various service orientation configurations, constitute major characteristics of many of today''s libraries in western universities. This has created a vast amount of customer-related information in libraries. This article provides a methodology for or...

In the new digital age, the ever changing economy has posed many challenges to organisations and individuals. The ability to adapt to changes has become more and more important. Lifelong learning has been introduced and emphasised in the new millennium and the potential of e-learning has been widely recognised. Many organisations and higher educati...

In today's knowledge based economies, organizations cannot rely on acquiring the required knowledge solely from internal resources. This will make inter-organizational knowledge sharing an important issue. A great proportion of the current Studies mostly focus on the intention to share knowledge within an organization. This paper argues that there...

At any given time the two rival organizational values cooperation and competition coexist in any team and/or organization in different intensities and mix, depending on both internal factors (e.g., culture, task dimensions of accuracy and speed) and external factors (e.g., market and competitive forces). However, determining that desirable intensit...

This paper provides a research theme for investigating the effectiveness of collaborative learning in online learning teams in university classrooms where substantial variations exist among students in terms of professional experiences, academic and socio/cultural backgrounds. The research theme is the result of a systematic investigation of the cu...

There has been a sharp emphasis in recent literature on the values that appropriate levels of collaboration and knowledge sharing can potentially generate for todaypsilas organisations. On the other hand, organisations are adopting IT Service Capability Maturity Model (IT Service CMM) for managing their service-level processes at an increasing rate...

This study, using both quantitative and qualitative methods, investigates current practice of Knowledge Management (KM) in Software Engineering (SE) processes in two Australian companies on the basis that they both claimed to apply KM practices in their software development work. It also describes the KM activities and KM process used in SE practic...

Purpose – The purpose of this paper is to provide an evaluation of the existing state of practice in knowledge sharing in university libraries. Design/methodology/approach – This is survey research which is based on an electronic questionnaire. Findings – Results reveal that the majority of libraries investigated are quite friendly towards knowledg...

This study explores development of trust by people participating in Virtual Communities (VCs). The broad question in this research is to investigate common factors responsible for trust development in both virtual and physical worlds. The main sociological factors that influence trust in physical communities have been hypothesised for their contrib...

Data mining has quickly emerged as a tool that can allow organizations to exploit their information assets. In this chapter, we suggest how this tool can be used to support strategic decision-making. Starting with an interpretive perspective of strategy formulation, we discuss the role of beliefs in the decision-making process. Referred to as Micro...

This study evaluates the appropriateness of an existing collaborative business process model for representation of the collaboration context within the Australian security investment market (ASIM). It is an initial step towards developing knowledge-base system of a management support system for investment decision processes within the ASIM. The thr...

This article introduces a formal methodology for deriving conceptual knowl-edge schema for today's academic libraries. This knowledge schema is defined in the form of a set of knowledge structures and their relationships, and with the purpose of identifying organisational learning requirements. These schemas will then form basis for an organisation...

The main objective of this paper is to better understand the nature and patterns of students' socialization patterns in relation to the adoption of Instant Messaging (IM) systems. A model based on the Extended Planned Behavior Theory (EPBT) was applied to a sample of 80 students of software engineering at the University of New South Wales, Australi...

With the recent growing body of literature on knowledge management and e-collaboration, much attention is now being given to creation of many novel conceptual/technological frameworks for managing knowledge creation in various kinds of e-communities. This article represents one such attempt with particular attention given to the divergence occurren...

The world is witnessing a dramatic increase in the availability of knowledge and information due to the proliferation of the Internet. Virtual enterprises are new collaboration models, which enable the sharing of knowledge within and across organizations over the Internet. The chapter is concerned with both providing a knowledge-sharing infrastruct...

This paper provides interim results, in the form of (i) an improved conceptual collaborative process model for identifying knowledge-sharing requirements of librarians while collaboratively performing Reference and Information Services (RIS), (ii) results of a questionnaire sent to RUSA1 members for validating the above model, and (iii) an evaluati...

The Australian Health Insurance Sector (AHIS) is composed of multiple organisations with related but disparate e-business information systems. This paper introduces a process-based integrated conceptual model representing AHIS patients' claim processing. The aim of this representation is to facilitate identification of the awareness and knowledge-s...

Cooperative management is concerned with the management of networks and services involving the cooperation of a number of human/organizational entities. One of the prerequisites for efficient management of these complex systems is related to understanding of the roles of humans and the ways hey interact with each other. Cooperative management Metho...

This paper introduces a graphical method for representation of awareness knowledge in collaborative business processes under various organisational cultures. Such representation method is a precursor to development of a measure for awareness and collaboration that in turn can be used for designing appropriate groupware systems for specific organisa...

Changes in the capital markets create changes in the analytical focus of the work of securities analysts. In previous research, the writers have identified potential benefits of an expert system that can be used by securities analysts in order to make investment decisions based on human capital analysis, which complement standardized financial mode...

This chapter introduces a modelling language called Awareness Net for both representation as well as measuring the knowledge-sharing requirements in collaborative business processes. It is a conceptual model that facilitates representation and analysis of knowledge-sharing requirements of the actors in collaborative business processes. The represen...

This chapter introduces a modelling language called Awareness Net for both representation as well as measuring the knowledge-sharing requirements in collaborative business processes. It is a conceptual model that facilitates representation and analysis of knowledge-sharing requirements of the actors in collaborative business processes. The represen...

This study looks at the role that social factors play in a consumer's decision to purchase goods or services online. Of particular consideration to this research is the Australian electronic grocery shopping (EGS) industry. Social factors have been found to play a part in technology adoption studies. This research looks at EGS as a technological in...

The world is witnessing a dramatic increase in the availability of knowledge and information due to the proliferation of the Internet. Virtual enterprises are new collaboration models, which enable the sharing of knowledge within and across organizations over the Internet. The chapter is concerned with both providing a knowledge-sharing infrastruct...

Contribution à un ouvrage.

Data mining has quickly emerged as a tool that can allow organizations to exploit their information assets. In this chapter, we suggest how this tool can be used to support strategic decision-making. Starting with an interpretive perspective of strategy formulation, we discuss the role of beliefs in the decision-making process. Referred to as Micro...

A methodology is introduced in this chapter for sharing the contextual knowledge in virtual communities. Context is represented by a set of semantic concepts and their relationships that form specific collaborative business processes within the virtual community. Two sets of objects/concepts are identified: (i) objects that make up a community memb...

This paper uses literature from the fields of organisational sustainability and human capital, which have demonstrated a link between sustainable human capital and the financial performance of the firm, to argue that securities analysts need to be able to systematically analyse human capital in order to provide transparent and well-informed investm...

Data mining has quickly emerged as a tool that can allow organizations to exploit their information assets. In this chapter, we suggest how this tool can be used to support strategic decision making. Starting with an interpretivist perspective of strategy formulation, we discuss the role of beliefs in the decision making process. Referred to as Mic...

A methodology is proposed for sharing the contextual knowledge/resources that flow within ERP processes in virtual communities. Context is represented by a set of relevant collaborative semantic concepts or “objects.” These are the objects that are localised/contextualised to specific sub-process within the ERP process. Two sets of objects are iden...

It is now believed that success of ERP systems is largely dependent on not only the successful evaluation, selection, implementation and post-implementation of ERP systems, but also on integrating it with the organizational business processes. On the other hand, nearly all business processes are collaborative in the sense that multiple human agents...

As a first effort in analysis, design and implementation of a specialised collaborative database that maintains records of collaborative structures for business applications, an innovative methodology for planning, analysis and design of such databases is introduced. This methodology was based on an awareness model in which awareness is defined in...

Although communication among the collaborating workers in business processes has always been an important issue to business organisations, there is no measure for the effectiveness of collaboration. This paper presents a model based on “awareness levels” to measure the level of cooperation amongst different human roles in a business process. The hy...

It is now believed that success of ERP systems is largely dependent on not only the successful evaluation, selection, implementation and post-implementation of ERP systems, but also on integrating it with the organizational business processes. On the other hand, nearly all business processes are collaborative in the sense that multiple human agents...

A methodology is proposed for sharing the contextual knowledge/resources that flow within ERP processes in virtual communities. Context is represented by a set of relevant collaborative semantic concepts or “objects.” These are the objects that are localised/contextualised to specific sub-process within the ERP process. Two sets of objects are iden...

This paper proposes a process awareness model by which cooperation in business applications can be defined, and progressively improved by maintaining the awareness of the roles at appropriate levels. More specifically, the model can provide the following benefits: * it can be used as a formal model for designing CSCW systems for business applicatio...

Due to an evolution of business models compatible with networked economy, office environments of this age need effective support for collaboration among office workers. This article demonstrates that existing Extended Office Systems (EOS) are not specifically designed to maintain awareness and knowledge-sharing requirements of the collaborating act...

Like any other organisations in today's knowledge base economies, academic libraries are subject to constant changes. This is based on the changes of the environment surrounding them. The ability of these organizations to produce timely responses to these changes would enhance survival rate, growth, and competitive advantage. This paper focuses on...