Fabio Nonino

• Ph.D.
• Full Professor at Sapienza University of Rome

Recently, the new industrial paradigm of circular economy (CE) has acquired increasing attention. In a CE, the value of materials is preserved by keeping them for as long as possible in the economic system, overcoming the “traditional” linear model (take‐waste‐disposal). Despite its benefits in terms of sustainability, there are still numerous barr...

Decisions—whether made by individuals or groups—often involve estimating quantities, a process that is subject to anchoring bias (Tversky and Kahneman in Science 185: 1124–1131, 1974). Differences in susceptibility to anchoring bias between individuals and groups have been recently explored with the result that groups appear less biased than indivi...

Purpose Diverse cultures may make people behave differently and this, in turn, can impact project management. While the relationship between culture and project success has been widely explored, there is a need of addressing the gap in the relationship between culture and project management performance outcomes, that is, the performance in implemen...

The aim of this paper is to carry out a study on Information Technology outsourcing. Starting from a literature review, we selected 46 papers to identify the main features of the subject matter. In particular, the main topics were: IT Governance, Market, Determinants, Benefits and Disadvantages, Outsourcing methods and Security. These six aspects h...

Purpose This paper presents a contingency analysis of additive manufacturing's (AM) impacts, proposes a novel form of AM-enabled competitive capabilities and explores manufacturing contexts (including product-operation-organization-related factors) influencing those capabilities. Design/methodology/approach A theoretical model incorporating manufa...

The increasing number of cyber-attacks requires an organizational awareness about the disruptive effects of fraud attempts and acts of vandalism on business continuity and, sometimes, on company survival. The context influences the way companies use and adapt these theories in practice, so we consider in this study differences in the effectiveness...

In the last years the use of information and communication technology in organizations has become vital to the point that each menace to its continuous functioning is considered a noteworthy danger for each organization. Cybersecurity has the aim of protecting the organization from these events called cyber-attacks. The emergent cyber resilience ma...

Cyber-Physical Systems (CPSs) are increasingly more complex and integrated into our everyday lives forming the basis of smart infrastructures, products, and services. Consequently, there is a greater need for their ability to perform their required functions under expected and unexpected adverse events. Moreover, the multitude of threats and their...

Internet has increased the companies’ propensity to offer products/services free of charge through web-based platforms. This choice challenges the logic of traditional business models aimed at increasing the value captured by the firm. In order to analyse the impact of the free of charge offering on the enterprises’ web-based business models, we de...

Recent decades have witnessed increased number of studies focusing on digitalization and related capabilities. Across disciplines digitalization capability is viewed as a sources of sustained competiveness. Nonetheless, several issues related to conceptualizing digitalization capabilities remain ambivalent. The present study, uses co-citation analy...

The growing amount of cyberspace threats highlights the need to evaluate cybersecurity risks and to plan for effective investments. One document internationally recognized for cybersecurity risk management is the framework (Framework for Improving Critical Infrastructure Cybersecurity (Version 1.1), National Institute of Standards and Technology, 2...

The aim of this study is to provide new insights into the social innovation (SI) development process in the context of social start‐ups. A multiple case study identifies the issues and mechanisms for social start‐ups to develop a social need into a potentially scalable innovation and to validate and scale it up, while avoiding a possible failure. R...

Green purchase behaviour is receiving a growing attention in the academic community, as understanding it is crucial for the growing number of companies developing and marketing green products. In order to provide a broader and novel picture of the phenomenon, this study extends the widely used Theory of Planned Behaviour (TPB) model in several ways...

The aim of this paper is to clarify the state-of-the-art of literature about Servitization and Product Service System, by conducting a comprehensive and all-around selection and analysis of contributions from different streams of research. These topics attracted a growing amount of research effort for a long period of time, therefore it is importan...

The digital age characterizes the 21-century by the widespread and conscious use of Information Technology, originating the need for organizations to protect one of the most critical and valuable resources: information. Cyber security was born to protect information systems from cyber-attacks. Organizational resilience refers to the ability of a sy...

Disruptions and unexpected turbulences characterize the contemporary service industry and pose greater criticalities to organizations that have concerns about both their survival and their business sustainability. The answer to this challenge is to design an organizational system aimed at enhancing so-called organizational resilience. The aim of th...

For many companies, the servitization of business grounded on Product Service Systems is proving to be a winning value proposition based as it is on a distinctive mix of economically, socially and environmentally sustainable solutions aimed at satisfying customer’s needs. This research investigates the conjoint effect of three potential sources of...

Today natural water resources are becoming scarce, both due to global climate change but also due to irresponsible behaviour of human beings. Lakes are among the most delicate aquatic systems due to their limited size. The objective of this paper is to propose a System Dynamics model, employed in a real case study regarding the city of Rome and one...

This chapter analyses the topic of servitization and PSS with a particular attention to the main strategic issues involved. It has the aim of presenting and explaining some new strategies in developing servitization, linked to recent or renewed business trends and models.

This chapter introduces three keystones of the competitive advantage given by the servitization strategy: sustainability, sharing economy/collaborative consumption and circular economy.

The chapter deals with the importance of an effective translation of strategy (analysed in Chap. 4) into operations strategy and operations management.

The chapter presents and discusses the PSS as a whole business model, adopting the theoretical frameworks of Business Model Canvas (Osterwalder and Pigneur 2010) and Business Model Innovation Process (Adrodegari et al. 2018) to analyse it. Illustrative cases are presented to exemplify PSS implementation in different contexts, to highlight different...

This chapter deepens the concepts of servitization and product service system, presenting main insights emerging from both academic studies and practitioners’ experiences.

This chapter focuses on the key role played by customers in product service system. As evidenced at the end of Chap. 1, customers and their needs are the starting point of a PSS-based proposal, and this is also a focal point for the value proposition at the core of servitization and related business models. Furthermore, in PSS, there is no longer t...

Today, more than ever, achieving sustainability of business activities, intertwining social, economic, and environmental perspectives, is one of the most challenging objectives for companies. Project management processes are no exception. This paper aims to contribute to the current research knowledge through a systematic review of the literature o...

Emerging manufacturing technologies can affect the performance of manufacturing systems considerably. Hence, a proportionate and purposive choice of such technologies would significantly impact the success of a firm. Additive Manufacturing, a leading and impactful technology, is being implemented in many industrial sectors and for a variety of reas...

Purpose The purpose of this paper is to investigate additive manufacturing (AM) phenomenon extending previous research results by studying in-depth the economic sustainability of AM technology and bringing out the contextual factors that drive its superior performances in comparison with conventional manufacturing, and justify its adoption in rapid...

The book describes state-of-the-art product service systems, and provides a framework to categorize the knowledge surrounding these systems. It discusses the evolution and spread of the servitization model across industries, and explores its current and most relevant applications in industry. Further, the book highlights the model’s strategic value...

The present paper represents the overview of a 3-year Global Marketing - Clinical and Educational Marketing organization, focused on the aspects of (clinical) strategy, educational and content creation. The organization was characterized by a Global Group and several local groups whose mutual workflow, management and interfacing constituted the so-...

The present contribution proposes a decision support paradigm that elucidates factors ensuing from Product-Service System implementations and that might be neglected due to assessment difficulties. These aspects emerge when companies are exposed to new business model scenarios underlying servitized propositions. The outcomes represent the backbone...

Extracting and consolidating knowledge from past projects can help managers in selecting projects with the correct level of riskiness, while market analysis gives directions for reaching the objective of a balanced project portfolio. To this extent, the chapter discusses strategic importance of project selection and the role of risks and uncertaint...

This chapter provides details of AM application sectors. It starts with the status of the technology in the global economic market and goes on to discuss three leading application sectors, namely the healthcare, automotive and aerospace industries as well as applications relating to consumer goods. Empirical evidence and the status of AM implementa...

This chapter introduces the current status of additive technologies. It initially discusses various terminologies used by researchers and practitioners to define this emerging technology, in order to reach the most appropriate phrase. The origin and historical evolution of the technology are then discussed, including earlier research and developmen...

Potential AM adopters can recognize the suitability of AM technology to their circumstance through the analysis provided in previous chapter. This chapter discusses the technology selection and implementation processes. It begins with an analysis of the technology and then attempts to depict the future of AM technology. It describes the future poss...

Previous chapters underlined the value of AM to industry, business and operation strategies, and manufacturing and operations. Regarding the general impacts, our survey results (illustrated in the exhibits) identify and confirm the positive impacts on time, cost, quality, environment and business flexibility performance. It is not feasible to ident...

Forced by competition, by international and national politics and by the “green paradigm”, in recent decades managers have been increasingly considering the sustainability aspects of value creation. Sustainability, or perhaps better, sustainable development “involves the simultaneous pursuit of economic prosperity, environmental quality, and social...

Three fundamental processes in manufacturing organizations are new product development, manufacturing (processing of materials) and logistics (material handling). Nevertheless, the effects of the introduction of AM technologies exist outside the company boundaries and influence the whole of the supply chain. This chapter begins by discussing the va...

This chapter begins with a discussion of the value of AM for business strategies, and describes the impacts it has on a firm’s competitiveness. It then shows how AM can drive creativity and innovation, and the nature of the innovation that may occur thanks to AM. Then, the capability of the technology to offer new online services is explained. This...

The great impact played by Product/Service-Systems (PSS) on industry and academia can be motivated by the need for modernizing business models, carrying out internal companies’ reconfiguration, enhancing environmental sustainability. Despite the large number of objectives pursued by PSS, sparks of criticism have recently emerged, as well as the res...

Additive manufacturing (AM) is one of the leading technologies, which are creating a paradigm shift towards the so-called Industry 4.0. Scholars are still debating on actual and potential impacts of this technology not only on operations strategy, manufacturing and logistics processes but also on the overall business strategy. This paper aims at in...

Purpose To explain and discuss the complex nature and value of knowledge as an exploitable resource for business. Design/methodology/approach The authors propose a conceptual explanation of knowledge based on three pillars: the plurality of its nature, understood to be conservative, multipliable and generative, its contextual value and the duali...

The industry-specific characteristics of food-processing make production scheduling a hard and complex issue. Food processing has involved relatively minor concerns in several scheduling researches. In this paper, the authors address the integrated lot sizing and scheduling problem in batch production systems and propose a new Mixed Integer Linear...

Extracting and consolidating knowledge from past projects can help managers in selecting projects with the correct level of riskiness, while market analysis gives directions for reaching the objective of a balanced project portfolio. To this extent, the chapter discusses strategic importance of project selection and the role of risks and uncertaint...

We introduce a multi-attribute auction-based mechanism with an endogenous score as a means to innovate the procurement of facility management (FM) activities in private and public sectors. The mechanism allows the procurer to request bids on several measurable technical and economic attributes of the supply of FM services. The procurer also assigns...

Purpose – This paper aims to identify the impacts of additive manufacturing (AM) in manufacturing, business strategies and business performance and to determine the contingent factors driving performance. Accordingly, this study also clarifies the relationship between these impacts and company and product characteristics. Design/Methodology/Approac...

Based on the phenomenal changes that additive manufacturing (AM) has brought to industries and markets, managerial approaches should be re-examined and developed to take advantage of emerging opportunities. This revolutionary technology is dramatically changing business and innovation models, shrinking supply chains and altering the global economy....

This paper sets out to contribute to a critical theory debate through the presentation and use of a framework for the categorisation of literature linked to Product Service System (PSS). Moving from the analysis of literature we provide a conceptual structure depicting the current situation of literature dealing with the analysis of economic impact...

Low Cost Carriers played a significant role in the evolution of air passengers transport industry. Many researchers showed how, since the first experiences of Southwest and the leading role of Ryanair and EasyJet, the dynamics of pricing contributed to modify behaviors of customers, competitors and other stakeholders. Furthermore, the liberalizatio...

This paper proposes an in-depth analysis of online communities of practice that support the innovative development of web applications. The analysis is aimed at understanding the preeminent characteristics of communities of practice that can favour the process of innovation (conceptualisation and realization of a web application) and if these chara...

According to the phenomenal changes that Additive Manufacturing (AM) has brought to manufacturing industries and markets, most of the managerial approaches should be restructured in order to adopt this emerging manufacturing technology. This revolutionary technology is reasonable to dramatically change business models and innovations, shrink supply...

The purpose of this research is to study in depth the adoption of additive manufacturing (AM) inside industrial processes and its impact on firms’ competitiveness and performances. We conducted an explorative investigation among eight innovative B2B Italian firms that adopted AM technologies in order to enhance their capacity of designing and produ...

This article uses both a systematic literature search and co-citation analysis to investigate the specific research domains of organizational resilience and its strategic and operational management to understand the current state of development and future research directions. The research stream on the organizational and operational management of r...

While a growing body of literature focuses in detecting and analyzing the main reasons affecting project success, the use of these results in project portfolio management is still under investigation. Project critical success factors (CSFs) can serve as the fundamental criteria to prevent possible causes of failures with an effective project select...

Purpose – The purpose of this paper is to investigate the impact of the implementation process on the ERP’s success in the post-adoption stage, measured as system’s acceptance, reliability and utility perceived by users, inside the organizations. Design/methodology/approach – The authors adopted a multiple case study research design. The data coll...

The authors deal with the topic of the final assembly scheduling realized by the use of genetic algorithms (GAs). The objective of the research was to study in depth the use of GA for scheduling mixed-model assembly lines and to propose a model able to produce feasible solutions also according to the particular requirements of an important Italian...

This article proposes a business game taxonomy. The taxonomy creates a comprehensive definition of business games in general and identifies their parameter-defining characteristics. A successful taxonomy can facilitate the comparison of different game-based educational tools and can direct application-based research to a game’s most learning-associ...

The article provides the results of research carried out within the organizational social capital theory and the network theory of organizations. The research contributes to these theories by identifying, through an analysis of the literature, ten informal network sources of intra-organizational social capital. A model for representing and measurin...

The scope of this chapter is to propose the design and the implementation of an innovative web-based tool, the Open Contract Mechanism (OCM). OCM allows client companies and suppliers to dynamically and simultaneously bargain the clauses and the characteristics of distinct innovation contracts in general open innovation and collaborative crowdsourc...

The book “Business Game based learning in management education” resulted from the successful MEET (Management E-learning Experience for Training secondary school students) project cofounded by the European Union under the Transfer of Innovation Programme. Business Games are a specific typology of serious games which combine business simulations and...

Given that open innovation web-based platforms (OIPs) allow for the collaboration of individuals and companies, this paper focuses on exploring the motivations for participating and collaborating in OIPs. Extant studies are conflicting, especially with respect to the importance of the monetary reward as a motivation. Moreover, literature supports o...

The paper proposes a multi-attribute combinatorial auction-based mechanism, called open contract mechanism (OCM), which allows an organization or an individual (seeker) to dynamically and simultaneously bargain the features of distinct innovation contracts with other organizations and individuals (solvers), in general collective innovation environm...

In the research area of scheduling, many simulation models were developed to test solutions, generally establish by optimization algorithms or heuristics. In the paper is presented is a simulation model for scheduling problems of orders in the case of a multiple production lines with shared resources. The studied problem deals with the management o...

Purpose The purpose of this paper is to widen the knowledge base on supply chain learning by exploring and explaining how an enterprise can compete and win in the international market by integrating quality management practices along its supply chain and, above all, by becoming the coordinator in a supply chain learning (SCL) network. Design/metho...

The scope of this chapter is the analysis of business ecosystems as reticular structures interacting one with each other. The aim is to propose a methodology for analyzing and modeling the ecosystems and to illustrate its application via a field study conducted in Telecom Italia Future Centre, and in particular the Digital Imaging Ecosystem. The me...

Introduction. The paper deals with the topic of increasing integration of individuals and companies in innovation processes by means of Web-based software platforms. We consider why people participate and contribute in platforms and the characteristics of the platforms and the possible managerial actions (i.e., the drivers for motivations) to enhan...

Recently, a large number of new innovative enterprises engaged in different competitive markets by promoting innovation both in products and in services through open innovation web-based platforms, which allow for the collaboration of individual users and companies and for so-called crowdsourcing. A key issue concerns the identification of the most...

This study investigates the impact of different organizational models for the management of non‐core processes in the facility management (FM) industry and seeks to suggest which is the best in terms of strategic and operative advantages and disadvantages. A literature analysis of the empirical evidence as to business process outsourcing and, in pa...

The paper proposes a method for analysing, modelling and foresighting the business ecosystems as network structures interacting one with each other. The methodology's name is “methodology of business ecosystem network analysis” (MOBENA). The paper shows how it is possible to systematically study the structure and fluxes of a business ecosystem. The...

This paper proposes a strategic model for assessing the coherence between companies’ knowledge strategies and their business strategies as well as in their competitive and organisational contexts. In analysing knowledge management literature, we locate three principal strategies: (1) knowledge development (internal or external), (2) knowledge shari...

The chapter deals with the topic of increasing integration of (external) individuals and companies in (originally internal) innovation processes by means of open innovation web-based platforms (OIPs). A very important issue concerns how to stimulate the users’ participation and the knowledge-sharing inside OIPs. The literature focused on motivation...

Purpose The purpose of this paper is to identify the key roles embedded in the informal organizational structure (informal networks) and to outline their contribution in the companies' performance. A major objective of the research is to find and characterize a new key informal role that synthesises problem solving, expertise, and accessibility cha...