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Publications
Publications (7)
Since its origins, the diffusion of the OSS phenomenon and the information about it has been entrusted to the Internet and its virtual communities of developers. This public mass of data has attracted the interest of researchers and practitioners aiming at formalizing it into a body of knowledge. To this aim, in 2005, a new series of conferences on...
This paper reports on real information leakage occurred in a multinational mission. To investigate the nature of the leakage, we performed a survey among the military operators which showed that technical and cultural problems were key elements of the security shortfall. We also show that military deployed networks present some peculiarities with r...
Enterprise resource planning systems (ERP) are powerful software packages that enable the integration of a variety of business activities. There are many success stories of ERP systems use and implementation, but there are also significant evidence of failures. So far, there is not enough research that investigates the technical factors that determ...
This work present business process monitoring agents we developed called Probes. Probes enable to control the process performance
aligning it to the company’s strategic goals. Probes offer a real time monitoring of the strategic goals achievement, also
increasing the understanding of the company activities. In this paper Probes are applied to a pra...
This work discusses the case study of a bus company that needs to evolve its ERP system to enhance the managerial strategic
control over the maintenance process of the bus fleet. This maintenance process was initially characterized by a poor performance
that caused the low quality of the final service to the customer. The solution to the problem, w...
Reaching a Strategic Alignment is a crucial aspect for any organization. The alignment can be achieved by controlling, through monitoring probes, the coherency of the Business Processes with the related Business Strategy. In this paper we present SAF, a powerful framework for those organizations that aim at a superior business performance and want...
L'elaborato presenta la valutazione di una migrazione ad un Software Open Source (OSS) in una Pubblica Amministrazione. In particolare, l'ambito considerato è stato quello critico di office automation, con l'introduzione della suite OpenOffice.org. Per la valutazione, sono stati raccolti dati qualitativi e quantitativi tramite costante monitoraggio...