Eva Knies

Eva Knies
Utrecht University | UU · School of Governance (USG)

About

58
Publications
75,549
Reads
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1,270
Citations
Citations since 2017
28 Research Items
1111 Citations
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Introduction

Publications

Publications (58)
Article
Full-text available
The demanding work context of physicians challenges their employability (i.e., their ability and willingness to continue to work). This requires them to proactively manage their working life and employability, for instance, through job crafting behaviour. This randomized controlled intervention study aimed to examine the effects of a personalized f...
Article
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Given the rhetoric that human resource management (HRM) models adopted by public and private organisations are becoming more similar, this study questions whether the traditional distinction between public and private sector HRM is still relevant. Building from institutional theory, we study continuity and change using four‐wave data from eight Eur...
Article
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Are employees less satisfied with supervisor support when their expectations are disconfirmed? In this study, we examine this question for both predictive expectations (what will happen) and normative expectations (what should happen). Results from two preregistered experiments suggest that expectation-disconfirmation does not affect satisfaction w...
Article
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Objective The COVID-19 pandemic places an enormous demand on physicians around the world. The aim of this study was to examine the impact of the COVID-19 pandemic on physicians’ work experiences and their ability and willingness to continue working in their profession until retirement (ie, their employability). Design A longitudinal comparative de...
Article
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The health-impairment process from job demands to lower well-being among public servants is still understudied. This article therefore uses the Job Demands-Resources model and answers the following question: What is the relationship between sector-specific job demands and public servants’ work-related well-being, and which of the Big Five personali...
Article
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This article connects human resource management (HRM) research to studies of street-level bureaucracies and public professionals. It investigates the intermediary role of professional behavior in the HRM–individual performance link in the context of public human service organizations. The article hypothesizes that human resources (HR) practices, ai...
Article
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Employability concerns an individual’s potential in the labour market. This potential has been interpreted along three strands: (I) in terms of personal strengths that increase employment potential; (II) in terms of self-perceived employment opportunities; and (III) in terms of job transitions as a realization of employment potential. The risk of u...
Article
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This intervention study examined the effects of a career crafting training on physicians' perceptions of their job crafting behaviors, career self-management, and employability. A total of 154 physicians working in two hospitals in a large Dutch city were randomly assigned to a waitlist control group or an intervention group. Physicians in the inte...
Chapter
The concluding chapter synthesizes the insights and gives a comprehensive answer to the volume’s overall question. It sets directions for future research and discusses implications for public organizations’ practice. There is ample evidence that management contributes to performance, both directly and indirectly, through influencing employees’ (pub...
Chapter
This chapter introduces the overall question that is central to this volume: How does management make a meaningful contribution to public service performance? A summary review of our knowledge of the concepts and relationships that feature in this overall question is provided. Describing the gaps in our knowledge, the chapter explains the approach...
Chapter
The central issue in this chapter is people management in public organizations. That is, managers’ implementation of HR practices and their leadership behavior in supporting the employees they supervise at work. This chapter focuses on five key aspects related to HRM and leadership in a public sector context. First, the historical move from personn...
Article
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This paper aims to find out what processes contribute to horizontal (between employees) and vertical (between employees and their supervisor) shared perceptions of supervisor support by public frontline supervisors. Informed by a multilevel qualitative study among supervisors and teachers in public secondary schools, we develop theoretical proposit...
Article
This study provides a fine-grained and comprehensive understanding of the impact of contingent work arrangements on the fulfilment of workers’ needs. We examine the extent to which the fulfilment of a set of multidimensional needs differs across work arrangements, characterized by different natures of the bond between workers and the user organizat...
Chapter
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This chapter discusses people management in public sector organizations, starting from the idea that it is their mission that makes public organizations different from private organizations. The mission-driven character of public organizations is a key distinctive characteristic that impacts on people management in combination with other distinctiv...
Article
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This article examines the extent to which public service motivation (PSM), more specifically the PSM dimension commitment to the public interest (CPI), is related to volunteering. The claims for the relationship between PSM and volunteering have rarely been supported by evidence based on direct measurements of PSM. Using data from a large represent...
Article
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This study addresses the question to what extent frontline managers’ people management activities contribute to mission achievement through frontline workers’ behaviors. Drawing on the case of elderly care, we contribute to the literature by (1) providing a compact measure of mission achievement in elderly care and specifying the requisite employee...
Chapter
Full-text available
This review of the literature on public personnel reforms and public sector HRM concentrates on three major topics. First, studies show that NPM continues to influence public personnel policies across Europe, not so much by a further decentralization and increase in managerial autonomy regarding HR decision-making, but by a partial reorientation of...
Article
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The central concept in this study is people management, referring to line managers’ implementation of HR practices and their leadership behaviour oriented at supporting the employees they supervise at work. In this study we conceptualize people management and develop a multidimensional scale to measure it from the perspectives of both employees and...
Article
Purpose The purpose of this paper is twofold: first, to examine whether workers in various hospital job groups differ in their perceptions of the provision of managerial support, and of their up-to-date expertise (UDE), willingness to change (WTC) and employment opportunities (EO). Second, to examine whether and how the relationships between manage...
Article
This article intends to contribute to the increasing body of academic literature on the frontline delivery of activation policies. In line with the broader literature on frontline work, this literature focuses attention on frontline delivery practices and preferences and how these can be explained. Activation work is an interesting case in this con...
Article
Citizen trust in government at the macro level has been studied by public administration scholars for many years. To further our understanding, assessing trust at the meso level of government organizations is important to more precisely determine effects and antecedents of trust at the organizational level. The organizational trust literature has s...
Article
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There is considerable scholarly writing about the theory and application of public value concepts, but this article explores why there is, by contrast, so little empirical research on public value. The article then goes on to provide a framework and a research agenda for inspiring and guiding new empirical research, based on three different concept...
Article
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This article on public leadership contributes to the literature by (1) focusing on the ‘public’ aspect of leadership and (2) developing quantitative scales for measuring four public leadership roles. These roles all refer to the extent to which public leaders actively support their employees in dealing with public sector issues: (1) accountability...
Article
Red tape studies typically focus on burdensome rules that have negative effects on organizations, as perceived by managers. The one-item general red tape scale is representative of this approach. However, scholars have called for improved measures that address the scale's shortcomings. This article introduces a new measurement scale that features (...
Article
Purpose – The purpose of this paper is to examine the relationship between employer’s investments (through job characteristics and managerial support) and employees’ employment opportunities, with employability, conceptualized as perceived up-to-date expertise and willingness to change, as a mediating variable. Design/methodology/approach – Hypoth...
Chapter
Full-text available
A large portion of the everyday discourse about leadership and leaders takes it for granted that leaders make a big difference in terms of performance. The football managers discussion is one clear example, the wider fascination with business leaders likewise marks this association – and so too the fascination with political leaders. However, the a...
Article
Full-text available
Citizen trust in government at the macro level has been studied by public administration scholars for many years. To further our understanding, assessing trust at the meso level of government organizations is important to more precisely determine effects and antecedents of trust at the organizational level. The organizational trust literature has s...
Article
Full-text available
Caseloads and performance management are important working conditions of workers delivering public social services in street-level organizations. The literature on these working conditions argues that high caseloads and performance management have considerable consequences for workers' performance in terms of the quality of services they provide an...
Article
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From the 1990s onwards the HRM and performance debate has resulted in hundreds of conceptual and empirical articles. Several studies have demonstrated the added value of HRM for organizational performance in terms of increased productivity, higher profitability and lower employee turnover rates (Arthur, 1994; Combs, Liu, Hall and Ketchen, 2006; Van...
Article
Although prior studies have shown that employers can boost their workers’ employability and employment opportunities by investing in challenging jobs and by managerial support, so far research has not examined whether these effects depend on employees’ age. We address this void by using insights from lifespan and stereotyping-based theories, and de...
Article
Career Challenges of Older Workers: Three Selected Cases Career Development and Individual Characteristics Career Development and Organizational Characteristics Conclusions and Practical Implications
Article
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The financial and economic crisis has led to fiscal austerity measures and reform policies in the Netherlands that have had a direct impact on municipalities. Decreased municipal budgets have forced municipalities to cut public services and lower the employment conditions of municipal employees. It may be expected that in countries like the Netherl...
Article
This article examines the validity of the assumption that employees' perceptions of those people management activities of their supervisor that impact on employees' abilities, motivation and opportunities to perform influence employee extra-role behaviour. The results of a longitudinal survey with data from 3,368 employees provide support for this...
Chapter
This chapter sets out to answer the question as to what extent and how line managers support older workers at work and to what extent their support influences the motivation and productivity of older workers. The role of line managers in the implementation of Human Resource (HR) policies has grown over the years. This role is particularly important...
Article
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In the public administration discipline, there have been a number of important studies on leadership. However, here, scholarly inquiry still lags behind related disciplines such as psychology and business administration. This article contributes by analyzing the role public leaders can play in making work more meaningful for their employees, which...
Article
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Leadership behavior is recognized as an important variable in the Human Resource Management (HRM)-Performance chain. However, in most studies, leadership behavior is viewed as an independent variable, and one that influences employees' attitudes and behavior. Because of this premise, claims that public managers' discretionary room for supervisory s...
Article
In dit artikel wordt besproken hoe verzekeraar Achmea na de fusie met Interpolis tot een nieuw HRM-beleid is gekomen. De methode die bij Achmea is toegepast is die van – wat Boonstra (2000) noemt – het ‘lerend vernieuwen’. Er was geen duidelijk afgebakend doel van het veranderingsproces (behalve dan dat men tot integratie wilde komen) en zelfs het...
Article
Full-text available
Line managers make a difference when it comes to older workers continuing to participate in the labour market. Depending on their coaching abilities, and their willingness to use these abilities, line managers can offer social support to those older workers that they supervise. This willingness is to an extent dependent on the opportunities for act...
Article
Full-text available
This study investigates the conditions under which supervisors support employees' demands for ‘tailor-made’ employment arrangements. Although it is assumed that these arrangements are generally beneficial for both employees and employers, conditions under which tailoring takes place have not been studied systematically. To investigate supervisor su...
Article
Nowadays the life course in western societies is seen as de-standardized, meaning that people are believed to combine and vary, throughout their life course, the activities and roles that used to belong to one specific stage of the classic life course idea. However, researchers continue to use calendar age as a proxy for a particular life stage. By...
Article
Nowadays the life course in western societies is seen as de-standardized, meaning that people are believed to combine and vary, throughout their life course, the activities and roles that used to belong to one specifi c stage of the classic life course idea. However, researchers continue to use calendar age as a proxy for a particular life stage. B...
Article
This paper examines the people management activities of middle managers in the police force and in healthcare, more specifically the support that middle managers give to the employees they supervise.

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Projects

Projects (5)
Project
To investigate the heterogeneity of contingent work arrangements, their impact on workers and the role played by welfare and labour market institutions. Four main streams are developed: 1. Strategic HRM and the needs’ fulfilment of workers across contingent work arrangements 2. The re-emergence of solo self-employed: motives, institutions and the fulfilment of their needs 3. On call work in the Netherlands 4. Institutional determinants of contingent work arrangements of different natures.
Project
This project aims to increase our understanding of mental illness at work. How can organizations and individuals deal with the increasing number of workers with mental illnesses such as depression, schizofrenia and bipolar disorder? How does having a mental illness affect one's functioning at work? How do individuals manage this concealable stigma and what does it do to the way they see themselves? What is the role of managers and coworkers? Which policies and practices are helpful in creating an environment that helps workers with mental illness thrive? What are the barriers for doing so and what are the consequences?