Eusebio Scornavacca

Eusebio Scornavacca
Victoria University of Wellington

About

106
Publications
53,161
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2,409
Citations

Publications

Publications (106)
Article
The spectrum of how much or how little organizational processes should be automated has long been debated. As the world undergoes a digital transformation where contactless and frictionless are promoted as two aspects that should be honored, many academics are questioning both the frenetic deployment of digital transformation in learning and teachi...
Article
The Social Media landscape is characterized by constant and rapid changes, with new platforms emerging in the market and existing ones evolving by integrating new features. Amidst this dynamic environment, the phenomenon of Social Media Dependency (SMD) has become particularly salient. This study seeks to explore individual usage behavior on Social...
Article
Full-text available
The continuous development of individual competences is a fundamental instrument for organizations aiming to achieve long-term competitive advantage. Digital technologies can play a pivotal role in competence acquisition by facilitating the learning process. This paper describes the design, development, and evaluation process of a competence acquis...
Conference Paper
Full-text available
The fundamental disruptions brought on by digital transformation create great uncertainties for small and medium-sized enterprises (SMEs). While the limited resources and unstructured nature of SMEs present challenges for their digital transformation efforts, these challenges can be overcome with the proper alignment of their current and future cap...
Article
This special issue is dedicated to several themes encompassing techno-economics and socio-technical innovation as related to public interest technology (PIT). The techno-economic paradigm underpins the innovation-based theory of economic and societal development [item 1) in the Appendix]. In the June edition of the IEEE Transactions on Technology a...
Article
Different from traditional e-commerce platforms, friend-to-friend (Fr2Fr) social commerce transactions occur among friends within a private network on social media. In this particular context, users assess their friend with dual roles in the decision-making process: friend role and seller role. Based on role theory, this study develops a dual-role...
Article
News recommendations distinguishes from general content recommendations as it takes in consideration news freshness, sparsity, monotony and time. Recent works approach these features using hybrid Collaborative-Content-based Filtering methods, adapting clustering techniques to handle sparsity and monotony without considering the effects that differe...
Article
Full-text available
Purpose. The role of emerging digital technologies is of growing strategic importance as it provides significant competitive advantage to organisations. The chief information officer (CIO) plays a pivotal role in facilitating the process of digital transformation. Whilst demand continues to increase, the supply of suitably qualified applicants is l...
Article
Smart infrastructure and systems are being rolled out without commensurate technology impact assessments and stakeholder consultations. Consequentially, the benefits of innovation are potentially being concentrated to only a privileged parcel of the population and, whether unintended or not, this may create systems of oppression against minorities....
Article
Full-text available
Although the concept of smart cities has been largely discussed in the literature for over almost three decades, there is still a need to better understand the entrepreneurial aspects surrounding smart cities. This study aims to explore the evolutionary trends of research in the field of Smart Cities, and specifically, to unveil the entrepreneurial...
Article
Spontaneity makes life worth living. If we had all the answers to every question and could accurately predict the result of our actions and choices before embarking on a particular path into the future, human life would be substantially different—some might even say boring. The fact that we must strive through things ourselves, make mistakes, and l...
Article
Purpose The purpose of this study is to map the conceptual structure of the body of knowledge linking digital technologies and auditing, with the aim of contributing to a better understanding of this research stream. Design/methodology/approach This research develops a bibliometric analysis of 256 articles following two steps. The analysis of desc...
Article
Purpose E-business maturity models have been widely used to guide the process of digital transformation of business. However, these models have been criticized for their predominantly technocentric approach, which is poorly suited for SMEs. The purpose of this paper is to produce a holistic, nonlinear e-business development model for SMEs that take...
Article
There seems to be no end to the development of principles and guidelines in the artificial intelligence/autonomous systems (AI/AS) discipline. Institutes, corporations, governments, each with their imperatives, are rushing to make claims about their practices. In fact, what we have today is a plethora of idealistic design principles that draw from...
Article
As our first issue of the Transactions went to publication, the COVID19 crisis fully gripped the globe. While this was not the first time that such a disease had threatened to keep the world at gridlock, very few of us could have imagined the full extent of the socio-economic impacts of a dynamic global pandemic zoonoses. In recent history, we can...
Article
Technological progress is widely recognized as having considerable impact on human societies, which have become more and more dependent on human-made tools that entail intricate scientific processes, considered technology [item 1) in the Related Works]. The adoption of such tools is borne out of the necessity of survival at first [item 2) in the...
Conference Paper
This paper examines the factors that influence people’s decision to delegate their decisions to an AI artifact. Based on authority delegation literature, we identify antecedent variables of delegation and intend to test this in the context of using AI to make purchase decisions. We argue that algorithm awareness is a key determinant of algorithm de...
Article
Full-text available
The purpose of the present study is to examine the differences between user addiction to smartphone devices versus addiction to social network services (SNS), and the role of user perceptions. While a growing corpus of work has demonstrated the potentially deleterious effects of smartphone usage, relatively few studies have differentiated between a...
Preprint
Full-text available
This article presents an overview of Artificial Intelligence (AI) research applied in the Management Information Systems field by analyzing the databases of the AIS journal basket list representing the major international journals on MIS. An initial set of 438 published papers was identified based on our search criteria. From those, 74 were selecte...
Chapter
Organizational learning and the continuous development and acquisition of competences by a firm’s employee are fundamental instruments for achieving sustainable competitive advantage. In this scenario, digital technologies play a relevant role in providing a ubiquitous platform to foster and facilitate this learning process. This paper, as research...
Article
Full-text available
The ubiquity of Information and Communication Technologies (ICTs) in work settings has changed the way employees behave. ICTs such as smartphones, email and social media makes employees more connected than has ever been possible. The degree of ICT connectivity can create a positive as well as a negative impact on employees' productivity. In this co...
Article
Full-text available
Electronic games are often considered one of the main consumer markets in the mobile commerce arena. This is an area that has thus far been neglected by literature. The research performed in this paper develops and validates the usefulness of an instrument that evaluates the quality of mobile games. Data collected by the instrument is grounded in s...
Conference Paper
Full-text available
The continuous development and acquisition of competences by a firm’s employee are fundamental instruments for achieving sustainable competitive advantage. In this scenario, digital technologies play a relevant role in providing a ubiquitous platform to foster and facilitate this learning process. This paper describes the design, development and ev...
Article
Full-text available
The impact of mobile and wireless technologies on global consumers, businesses and society over the last decade has been very substantial. New Zealand businesses have developed an innovative reputation for implementing mobility applications. In this paper we examine the development of mobile business applications in industries in New Zealand from 2...
Conference Paper
Full-text available
The mobile telecommunications landscape has evolved into a highly competitive and complex ecosystem composed of network operators, mobile device manufacturers as well as software, content and service providers. This major shift has strongly impacted the fundamental nature of mobile devices which have now become complex multi-purpose, multi-context...
Chapter
While mobile sales force automation (mSFA) has been studied by a number of researchers, little is yet known about the impact of these solutions on the overall performance of salespeople. This chapter explores the perceived impact of mSFA on salespeople’s performance, as seen by the salespeople themselves and also by their manager. The findings indi...
Article
The increased availability of electronically mediated self-service technologies in the banking industry has changed the way banks service their customers. Banking customers today can access, through a variety of different channels, sets of powerful tools which allow them to conduct analyses, make decisions and enact financial transactions via worki...
Article
Full-text available
Introduction to Advances in Teaching and Learning Technologies Minitrack
Conference Paper
Due to the rise of adoption of mobile technologies, a New Zealand based firm proposed an interest in extending their online accounting service to a mobile channel. While there is awareness in extending online accounting to mobile devices there is scarce empirical research examining the user requirements and challenges associated with the developmen...
Conference Paper
Research into mobile business has grown significantly over the last decade, but seemingly in a haphazard and not always rigorous fashion. This was first observed in 2003 and then borne out by an in-depth analysis of hundreds of m-business research publications in 2006. Four years on, these notions and findings still suggest that a direction of futu...
Article
Full-text available
This paper investigates the influences of information and communication technologies (ICT) on student learning advisers in their jobs and communication with students at an Austral-Asian University. The findings indicate that emergent technologies such as e-mail, instant messaging applications, mobile technology and VoIP have had a significant impac...
Chapter
The Real Estate industry can be viewed as a prime candidate for using mobile data solutions since it possesses a dispersed workforce as well as intensive and complex information requirements. This paper investigates the perceived value of mobile technologies in the New Zealand Real-Estate industry. It was found that mobile technologies are perceive...
Conference Paper
The high penetration of mobile phones among university students provides an unprecedented opportunity for the use of SMS as a classroom interaction system. This paper presents a longitudinal analysis of the impact that a SMS-based classroom interaction system (TXT-2-LRN [1]) can have on students' learning experience. The findings indicate that inst...
Article
The Real Estate industry can be viewed as a prime candidate for using mobile data solutions since it possesses a dispersed workforce as well as intensive and complex information requirements. This paper investigates the perceived value of mobile technologies in the New Zealand Real-Estate industry. It was found that mobile technologies are perceive...
Article
The educational and pedagogical challenges for teaching electronic commerce courses still is an area that has not been extensively explored. This paper describes the development, implementation and evaluation of a learning cycle specifically tailored for e-commerce courses.
Chapter
Victoria University of Wellington, New Zealand; University of East Anglia, UK; Victoria University of Wellington, New Zealand
Chapter
The growth and convergence of wireless telecommunications and ubiquitous networks has created a tremendous potential platform for providing business services. In consumer markets, mobile marketing is likely to be a key growth area. The immediacy, interactivity, and mobility of wireless devices provide a novel platform for marketing. The personal an...
Chapter
The growth and convergence of wireless telecommunications and ubiquitous networks has created a tremendous potential platform for providing business services. In consumer markets, mobile marketing is likely to be a key growth area. The immediacy, interactivity, and mobility of wireless devices provide a novel platform for marketing. The personal an...
Conference Paper
Many healthcare providers throughout the world are starting to take advantage of mobile technologies as part of their key initiatives to provide better quality service. Given that the benefits of Information Technology (IT) in the health sector is still in the early stages of discovery, there should be good opportunities for mobile technologies in...
Conference Paper
Research on the use of mobile applications by the sales force has increased over the past couple of years, however, little is still known about the impact of these solutions on the sales peoplepsilas performance. This paper explores the perceived impact of mobile sales force automation (mSFA) on sales peoplepsilas performance. The findings indicate...
Conference Paper
Despite the large body of research on mobile information systems only few empirical studies have been undertaken exploring its characteristics and value propositions. In order to provide an initial point of discussion for theory development in this area, this paper investigates industry expertspsila perceptions towards the characteristics and value...
Article
Full-text available
The aim of this paper is to investigate the weighting of specific criteria in the consumer's decision to opt in to a mobile advertising campaign. We analysed the decision hierarchy for 111 respondents and tested for significant differences between the global priorities of various groupings. The results demonstrate considerable disparity between the...
Conference Paper
Full-text available
The potential market for m-commerce now consists of 2.5 billion users worldwide. In addition, as with more traditional computer-mediated environments, games are once again proving to be a dominant application. In particular, games are predicted to become the main driver in the m-commerce entertainment space. A key ingredient to the success of these...
Article
Full-text available
The fast growing deployment of mobile information technologies in the healthcare sector presents valuable opportunities to explore the impact of mobile technologies in this industry. As the demand on the health dollar increases, many healthcare providers throughout the world are starting to take advantage of mobile technologies as part of their key...
Article
The rapidly improving price-performance of wireless technologies is providing an unprecedented platform for the development of wireless applications for businesses. This paper aims to explore the strategic value of enterprise mobility. In order to achieve this goal, it provides an overview of the literature related to mobile business applications i...
Article
The increasing sophistication and rapid uptake of mobile phones among university students is providing an unprecedented platform for the development of classroom interaction systems. This chapter describes the development of a SMS-based classroom interaction system and explores the impact that this application can have on students' learning experie...
Chapter
The growth and convergence of wireless telecommunications and ubiquitous networks has created a tremendous potential platform for providing business services. In consumer markets, mobile marketing is likely to be a key growth area. The immediacy, interactivity, and mobility of wireless devices provide a novel platform for marketing. The personal an...
Chapter
Mobile marketing is an area of m-commerce expected to experience tremendous growth in the next 5 years. This chapter explores consumers’ perceptions and attitudes towards mobile marketing via SMS through a sequential, mixed-methods investigation. Four factors were identified and proven as all having a significant impact on mobile marketing acceptan...
Chapter
The rapid uptake and increased complexity of mobile phones has provided an unprecedented platform for the penetration of mobile services. Among these, mobile entertainment is composed of a variety of services such as ringing tones, games, gambling, and so on. Games are predicted to replace ringing tones as the main driver of mobile entertainment. T...
Chapter
The rapid uptake and increased complexity of mobile phones has provided an unprecedented platform for the penetration of mobile services. Among these, mobile entertainment is composed of a variety of services such as ringing tones, games, gambling, and so on. Games are predicted to replace ringing tones as the main driver of mobile entertainment. T...
Article
Full-text available
This teaching case portrays the issues surrounding the adoption of an emerging technology (mobile internet) by Agriculture ITO – an industry training organization in New Zealand. The widespread geographical nature of the organization creates a unique business scenario that can be of great value to instructors teaching IS management, technology adop...
Conference Paper
Mobile business solutions are rapidly being deployed in many industries around the world. This paper investigates the perceived strategic value of mobile technologies in the New Zealand Realestate industry. It was found that mobile technologies have a high potential strategic value to the industry. In addition, the use of data is still in an embryo...
Article
Full-text available
This paper explores the state of the art of m-banking in Germany. It initially presents a brief discussion of the main characteristics of German banking practices, which is followed by an overview of the mobile services offered by the top 100 banks in the country. In addition, a detailed analysis of the m-services offered by Postbank, Hamburg's Sav...
Article
The deployment of SMS based marketing campaigns has been noted as a very successful means of reaching consumers. The available literature on mobile marketing has a strong emphasis on consumers. However, there is little knowledge regarding the experiences obtained by companies that have deployed SMS as a marketing tool. This paper explores the criti...
Conference Paper
Abstract The increasing sophistication,and,rapid,uptake ofmobile,phones ,among ,university ,students ,is providing,an unprecedented, platform ,for ,the development,of classroom ,interaction ,systems. This paper,describes ,the ,development ,of a ,SMS-based classroom,interaction ,system ,and ,explores ,the impact,that this application ,can,have ,on s...
Conference Paper
Full-text available
While many areas of e-commerce have attracted extensive research efforts, little has been explored on educational and pedagogical challenges in this field. This paper describes the development, implementation and evaluation of a learning cycle for e-commerce courses. The paper concludes with a summary of findings and implications for the future des...
Article
Full-text available
The rapid uptake of mobile phones among university students is providing an unprecedented platform for the development of classroom interaction systems. This paper describes the development and trial of a SMS-based classroom interaction system.
Article
Full-text available
As universities become increasingly research driven and funded on a research-basis, there is an increased need to attract graduate research students. The easiest way of doing this is to draft highly-talented undergraduate students into the research programmes. However, in a booming industrial job market, this is no easy task for Information Systems...
Chapter
The rapid uptake and increased complexity of mobile phones has provided an unprecedented platform for the penetration of mobile services. Among these, mobile entertainment is composed of a variety of services such as ringing tones, games, gambling, and so on. Games are predicted to replace ringing tones as the main driver of mobile entertainment. T...
Chapter
The rapid uptake and increased complexity of mobile phones has provided an unprecedented platform for the penetration of mobile services. Among these, mobile entertainment is composed of a variety of services such as ringing tones, games, gambling, and so on. Games are predicted to replace ringing tones as the main driver of mobile entertainment. T...
Conference Paper
Full-text available
As universities become increasingly research driven and funded on a research-basis, there is an increased need to attract graduate research students. The easiest way of doing this is to draft highly-talented undergraduate students into the research programmes. However, in a booming industrial job market, this is no easy task for Information Systems...
Article
Full-text available
The rapidly improving price-performance of wireless technologies is providing an unprecedented platform for the development of wireless applications for the business. Such applications are able to take advantage of a new paradigm of mobility for data services, with the ability to sensitize to location, time and personal features. Evidence suggests...
Article
Full-text available
Purpose – Wireless and mobile technologies are changing the way that many organizations operate and do business. Mobile business-to-employee solutions, especially field force automation (FFA), have been widely adopted throughout the planet. The purpose of this paper is to investigate the impact of wireless FFA in trade services organisations in New...
Article
Full-text available
This paper provides background on the use of barcodes for the provision of mobile commerce (m-commerce) services. It presents three cases where this technology has been used in Japan, New Zealand and the UK. Subsequently, these are used as the basis for a discussion and analysis of the key business models and strategic implications for particular m...
Article
The hospitality industry, more specifically restaurants, has recently started to exploit the benefits of mobile technologies. This research explores the perceived benefits of using Personal Digital Assistants (PDAs) in a restaurant in a B2E context. The findings indicated that the most common perceptions are increased efficiency, speedier service,...
Conference Paper
Full-text available
The popularization of mobile data services such as SMS (short- messaging- service) has prompted the development of mobile marketing. The deployment of SMS based marketing campaigns has been noted as a very successful mean of reaching consumers. The available literature on mobile marketing has a strong emphasis on consumer perceptions towards SMS ba...
Article
Mobile and wireless technologies are deeply affecting the way many organizations do business. Among the several types of wireless applications, business-to-employee (B2E) applications have a strong potential to generate considerable value for organizations. Wireless sales force automation has been one of the most common applications found among com...
Article
The rapid uptake and increased complexity of mobile phones has provided an unprecedented platform for the penetration of mobile services. Among these, mobile entertainment is composed of a variety of services such as ringing tones, games, gambling, and so on. Games are predicted to replace ringing tones as the main driver of mobile entertainment. T...
Article
This chapter explores the state of the art of mobile (m-) banking in Japan. In Japan, in early 2005, there were more than nearly 100 million users of mobile Internet services. A brief discussion about the main characteristics of Japanese banking practices is accompanied by an overview of this country's mobile market. This is followed by a detailed...
Article
The growth and convergence of wireless telecommunications and ubiquitous networks has created a tremendous potential platform for providing business services. In consumer markets, mobile marketing is likely to be a key growth area. The immediacy, interactivity, and mobility of wireless devices provide a novel platform for marketing. The personal an...
Chapter
The growth and convergence of wireless telecommunications and ubiquitous networks has created a tremendous potential platform for providing business services. In consumer markets, mobile marketing is likely to be a key growth area. The immediacy, interactivity, and mobility of wireless devices provide a novel platform for marketing. The personal an...
Chapter
This chapter explores the state of the art of mobile (m-) banking in Japan. In Japan, in early 2005, there were more than nearly 100 million users of mobile Internet services. A brief discussion about the main characteristics of Japanese banking practices is accompanied by an overview of this country’s mobile market. This is followed by a detailed...
Chapter
Mobile marketing is an area of m-commerce expected to experience tremendous growth in the next 5 years. This chapter explores consumers’ perceptions and attitudes towards mobile marketing via SMS through a sequential, mixed-methods investigation. Four factors were identified and proven as all having a significant impact on mobile marketing acceptan...
Chapter
The growth and convergence of wireless telecommunications and ubiquitous networks has created a tremendous potential platform for providing business services. In consumer markets, mobile marketing is likely to be a key growth area. The immediacy, interactivity, and mobility of wireless devices provide a novel platform for marketing. The personal an...
Conference Paper
Wireless and mobile technologies are changing the way that many organizations operate and do business. Mobile B2E solutions, especially field force automation, have been widely adopted throughout the planet. This paper investigates the impact of wireless field force automation on two New Zealand trade services organizations. The findings demonstrat...
Conference Paper
Applications of mobile technologies are diversifying. One area that is recently starting to exploit the benefits of using mobile technologies is the hospitality industry, more specifically restaurants. This research explores the perceived benefits of using personal digital assistants (PDAs) in a restaurant in a B2E context. The findings indicated t...
Conference Paper
Full-text available
The developments in mobile marketing are enabling an extraordinary opportunity to marketers to explore this new channel of promotional marketing. This paper aims to discuss some emerging issues related to mobile marketing, and to provide a simple framework for understanding the potential and effectiveness of the usage of mobile phones as a promotio...
Conference Paper
Mobile marketing is an area of m-commerce expected to experience tremendous growth in the next 5 years. This paper explores consumer's perceptions and attitudes towards mobile marketing via SMS through a sequential, mixed methods investigation. Four factors were identified and proven as all having a significant impact on mobile marketing acceptance...
Conference Paper
Full-text available
The convergence of mobile communications and distributed networked computing has provided the foundation for the development of a new channel of electronic business – mobile business. Building on the strengths of this medium, the context of the individual and the nature of mobile devices, the scope of this new channel is immense, and we see novel s...
Article
One pertinent area of recent m-commerce development is in methods for personal transaction and information transfer. Several companies around the world have begun to use barcodes for the provision of m-commerce services. This chapter provides background on the enabling technological platform for providing such services. It then continues with three...
Article
Mobile marketing is an area of m-commerce expected to experience tremendous growth in the next 5 years. This chapter explores consumers' perceptions and attitudes towards mobile marketing via SMS through a sequential, mixed-methods investigation. Four factors were identified and proven as all having a significant impact on mobile marketing acceptan...
Book
Unwired Business: Cases in Mobile Business provides a source of high-quality, practical case studies of the planning, implementation and use of mobile and wireless data solutions in modern business. The selected case studies are both good examples of wireless and mobile solutions and classical cases of multiple areas of common development. Unwired...
Chapter
One pertinent area of recent m-commerce development is in methods for personal transaction and information transfer. Several companies around the world have begun to use barcodes for the provision of m-commerce services. This chapter provides background on the enabling technological platform for providing such services. It then continues with three...
Article
Full-text available
The application of the Internet to traditional business and administrative activities has introduced considerable digitisation and process automation. One key area of development from a research perspective is the use of electronic (e-)surveys, based on Internet technology. E-surveys can bring many benefits from a research perspective, including ex...
Article
Full-text available
The rapid uptake and increased sophistication of mobile phones has provided an unprecedented platform for the penetration of mobile services. Among these, mobile entertainment is composed of a variety of services such as ringing tones, games, gambling and so on. Games are predicted to replace ringing tones as the main driver of mobile entertainment...
Article
Full-text available
The proliferation of mobile internet enabled devices is creating an extraordinary opportunity for a new mode of e-commerce. In Japan, in April 2003, there were more than 62 million users of mobile internet services. Mobile devices, typically used by a single person, provide an unprecedented platform for individualised services. Such services may bu...
Article
Full-text available
The escalation and convergence of distributed networks and wireless telecommunications has created a tremendous potential platform for providing business services. In consumer markets, mobile marketing is expected to be a key growth area. The immediacy, interactivity and mobility of wireless devices provide a novel platform for marketing. The perso...
Article
Full-text available
Information is no longer just a control tool for managers – it is a basic resource as important as raw materials or the human resource. Consequently, it is a significant managerial responsibility to decide which kind of information should support the organisation's decision-making process. This is particularly the case when expanding the business....

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