Erik L. Lachance

Brock University · Department of Sport Management

The purpose of this study was to explore the Official Languages Act’s implementation and impact on collaboration between national sport organisations (NSOs) and Quebec provincial/territorial sport organisations (P/TSOs) in the Canadian sport system. Using the policy implementation process model as the theoretical framework, data were gathered throu...

This teaching-based case study tasks students with analyzing a strategic decision. This analysis is guided by a script describing a strategic decision undertaken in a fictional nonprofit sport organization (i.e., Canadian Ice Tennis Federation). Students’ analysis is achieved by applying strategic decision-making theory, including its five central...

Research question The purpose of this study was to explore volunteers’ intentions and behaviours in the wrap-up mode of a professional recurring small-scale sport event. Research methods Thirteen volunteers completed an online self-administered questionnaire 10 months after the 2019 Osprey Valley Open, a professional small-scale golf tournament he...

The purpose of this study was to examine changes in sport event volunteers’ motivation, satisfaction, commitment, and sense of community from pre-event to post-event. Data were collected using pre-event and post-event online self-administered questionnaires sent to 256 volunteers at the 2019 Osprey Valley Open: a professional golf tournament. One h...

The purpose of this paper was to highlight (1) how (if at all) social media is governed as a marketing communication channel and (2) whether there is conceptual congruence between board and executive staff with regards to social media in their organizations. Semi-structured interviews were conducted with one board member and one executive staff mem...

Research question Given the plethora of governance principles proposed by academics, government agencies, and sport governing bodies, this study systematically reviewed the current landscape of governance principles in sport. Research methods Following the PRISMA, PIECES, and the University of Warwick protocols, a search of academic and grey liter...

Research question: This paper revisits our knowledge of sport organization governance design archetypes. To do so, we focus on Canadian national sport organizations (NSOs) and pose three research questions: (1) what governance design archetypes exist based on the use of more contemporary criteria; (2) how easily can an NSO’s archetype be determined...

Using resource-based theory, the purpose of this study was to explore the role of volunteers as a potential source of competitive advantage in sport. Data were gathered from eight semi-structured interviews with four volunteers and four executives (executive director, president) from different sport organizations and events in the same community. F...

Purpose The purpose of this study is to examine if sport event volunteers were inspired by their event experience to volunteer in the future. Design/methodology/approach A postevent questionnaire was administered to 161 professional golf tournament volunteers, in which 93 respondents were identified as first-time volunteers of the event and 68 as...

Despite the large body of literature on sport event volunteers, researchers have a poor understanding of the volunteer experience despite studies claiming direct and indirect relationships involving motivation, satisfaction, commitment, and sense of community towards the volunteer experience. In fact, most studies fail to statistically measure expe...

These unprecedented times due to the COVID-19 pandemic have impacted the everyday lives of individuals. A particular activity impacted by this pandemic is leisure. Within leisure, an important activity to enhance social outcomes (e.g., civic participation) and the survival of organizations and events is volunteering. However, and given social dista...

This presentation is associated with an accepted conference abstract for the 2020 North American Society for Sport Management Conference (virtual). Please download the virtual conference presentation (mp4 file) shown below.

Research on volunteerism is one of the largest areas of inquiry within sport event management. Yet, the volunteer experience, as a phenomenon related to four constructs (satisfaction, motivation, commitment, and sense of community), is poorly understood over the course of the event’s lifecycle due to the strong emphasis on quantitative methodologie...

Sport event volunteers have predominantly been examined in able-bodied events using quantitative methods. Studies examining the volunteer experience have focused on its relationship with different constructs, resulting in a siloed body of literature in which a holistic understanding of the volunteer experience remains poor. The purpose of this stud...