Erick Fernando

Verified

Erick verified their affiliation via an institutional email.

Learn more

Verified

Erick verified their affiliation via an institutional email.

Learn more

• Associate Professor in Information System
• Senior Lecturer at Multimedia Nusantara University

This study aims to examine the integration of AI implementation in Supply Chain Management. In this era, AI has become a transformational force in all sectors, especially in SCM. With AI capabilities, it is possible to assist SCM operations in a company. However, there are still many studies that need to be reviewed in this regard. This study exami...

Culinary is a promising business and food is a basic need for human life. Many people fall ill due to improper diet. Since the emergence of Covid-19 a few years ago, most people tend to be careful in maintaining their diet, and awareness of healthy food has increased. Significantly, learning with virtual reality-based gamification in post-pandemic...

Perkembangan teknologi informasi yang pesat memberikan pengaruh yang sangat besar terhadap kehidupan manusia, salah satunya adalah penggunaan internet dan web. Untuk bertahan di era persaingan teknologi yang semakin pesat, para pelaku bisnis perlu beradaptasi untuk mendukung pengambilan keputusan bisnis dan dalam hal peningkatan layanan. PT. XYZ ,...

Promotion for promotions for companies is routine and a form of appreciation for employees' abilities while working. During this time, promotion at PT. XYZ is still based on family ties, education level and personal closeness of employees to leaders. Very often there are problems in recruitment for promotions which result in jealousy among employee...

Activities to socialize digital transformation of Micro small and Medium Enterprises in Tangerang Regency were carried out online and were attended by 497 participants with various backgrounds. There were three speakers and were guided directly by a moderator. Explained the problems and obstacles in implementing digitalization for micro small and m...

Public awareness of utilizing the narrow land in the Taman Raya Rajeg housing complex is still relatively low. Not all people understand the use of land for food crops. The activity was carried out one day and was attended by 54 participants, the majority of whom were housewives. Education on understanding food security for the community starting f...

Pelatihan dilakukan di SMK Permata Kemiri selama satu hari penuh. Selama pandemic Covid-29 para guru mengalami kesulitan dalam menyampaikan materi mengingat tidak semua guru memahami teknologi seperti penggunaan LMS. Narasumber menyampaikan secara rinci dan detail mengenai LMS dan pelatihan dilakukan untuk para guru dengan membawa sarana laptop mas...

University support for open distance learning and the role of individual factors are important elements to optimize student performance and satisfaction. However, the main problem in open distance learning is to increase students' motivation to learn and achieve optimal learning performance, despite the university's efforts to provide support for s...

This review specifically examines the implementation of Business Analytics in key sectors such as banking, firms, and manufacturing. Research findings show that Business Analytics is not only an innovation but also a vital foundation for the growth of today's industry. Technology support for the use of Business Analytics has been proven to provide...

Manufacturers must convey accurate information about their green products to gain consumer trust. However, some manufacturers provide misleading information by falsely claiming that their products fully adhere to green concepts. Consequently, research is needed to examine customer behaviors and how they respond to information about green products....

Stroke is the second most deadly disease in the world and the third leading cause of disability. However, most deaths due to stroke can be prevented by recognizing the symptoms of stroke and taking preventive measures using information technology. Therefore, this research utilizes the role of information technology using a machine learning approach...

Instagram as a form of social media has brought about favorable consequences for businesses owing to the role played by user engagement. Consequently, businesses make use of Instagram as a means to enhance the trust consumers have in their brand. Nevertheless, users encounter numerous challenges when engaging with Instagram to purchase products. Th...

With the advancement of technology and the massive use of social media, many companies are looking at social media sites as their new way of promotion, one of which is the TikTok application. TikTok is one of the social media that provides opportunities for companies to build brands and promote their products or services by creating content that ca...

Background: The widespread use of financial technology (FinTech) is a popular aspect across various fields, particularly in online transportation. However, the usage has led to an increase in illegal FinTech, causing significant problems for public. Issues related to account security, such as hacks leading to the loss of user balances and misuse of...

The rapid adoption of e-commerce positively impacts business continuity. However, trust and security factors related to cybercrime are still a problem that can reduce e-commerce businesses. This analysis studies the influence of perceptions of cybercrime, trust in sellers, and e-commerce on repurchasing in e-commerce. In addition, the online experi...

Beauty influencers have emerged as a novel force within the beauty sector by effectively harnessing the potential of social media platforms to endorse products and engage with their followers. Nonetheless, there remains a need for further exploration into the role of beauty influencers in order to enhance the beauty industry's understanding of cons...

Technological developments in the travel business offer various conveniences for consumers to order travel tickets online via the company's website as a digital platform. However, negative comments resulting from unsatisfactory service from online travel agents can reduce satisfaction levels, resulting in a reluctance to promote travel agents. Ther...

The existence of e-commerce is predicted to continue to increase along with the development of information technology and also change consumer behavior patterns in shopping. Technology users are not clustered by gender but differently regarding online purchasing behavior. Therefore, this study aims to investigate the enjoyment and browsing activity...

The main goal of this study is to assess SMP XYZ Jakarta's IT governance implementation and maturity. This report provides a complete analysis, strategic recommendations, and strategies for enhancing system efficiency and functionality to improve operational outcomes. A COBIT 5 maturity value evaluation at SMP XYZ Jakarta found GAP Analysis shortco...

E-Commerce's quick growth and Indonesia's growing footwear industry offer expanding opportunities. A website-based E-Commerce Information System to promote varied Indonesian footwear brands is proposed to boost their market exposure nationally and globally. The structured Waterfall technique emphasises system development step-by-step for greater co...

The progress of contemporary communication technology propels an assortment of digital communication mediums. The social security scheme in Indonesia is directly affected by the impact of COVID-19 and the escalating number of layoffs. In light of the mounting instances of the COVID-19 outbreak and the increasing number of social security claims, th...

With the notable escalation in business rivalry, the notion of perceived product quality has become an increasingly prominent concern among marketing scholars and professionals. Product quality encompasses more than simply meeting technical specifications. Consequently, the objective of this research is to analyze the elements that influence percei...

This analysis examines the influence of digital payment experience at coffee shops and store atmosphere on customer satisfaction and repurchase intentions. The study hypothesis was tested employing a Structural Equation Model (SEM) technique based on Partial Least Square (PLS) based on components or variants. The results show that the digital payme...

This study aims to examine the impact of perceived trust and ease of use online features of Paylater on relaxation shopping behaviours. Besides, this study has examined gender as a moderator between perceived trust and ease of use of online features of Paylater on relaxation shopping behaviours. The respondents were sampled from millennials who had...

This analysis aims to determine the influence of information quality, electronic service quality, online customer satisfaction and usefulness on online green legal wood purchasing behaviour. The descriptive quantitative method was used in this research. We have utilised SmartPLS 3.0 software. Accidental sampling with 156 respondents was used in thi...

Today's technology is increasingly advanced and developing, changing payment and investment methods. The emergence of crypto currencies represents the most recent innovation. Cryptocurrencies have attracted the attention of information technology professionals, economists, investors, banks and governments. However, aside from the advantages, there...

This article aims to predict the impact of entertainment and augmented reality (AR) on visitor intention to visit Indonesia Motor Show event. An online questionnaire was used to gather data. Partly least squares structural equation modeling (PLS-SEM) approaches were used to examine data. The results demonstrate that the attraction of sales promotio...

This research aims to determine performance expectancy and effort expectancy towards behavioral intention towards using the Quick Response Code Indonesia Standard (QRIS) payment method influenced by business ownership. The data was collected using an online questionnaire to night culinary MSMEs in the Bandung area, a culinary center in Indonesia. I...

This study investigates the impact of e-service quality and information quality on online customer experience and perceived trust in online legal timber. The population in this study were consumers who had purchased legal wood on web-commerce with a total sample of 156 people and were selected using an accidental sampling technique. Empirical data...

This paper aims to investigate the effects of new product launching, hedonism, and Augmented Reality as a moderator on visitor intention at Motor Show Events. Online survey was used to collect data. Data were analysed using Partial least squares structural equation modelling (PLS-SEM) techniques. The result shows that new product launching, and hed...

Recently, the number of video-on-demand (VOD) subscribers increased as subscribers enjoyed watching various content during COVID-19. VOD platforms give captivating, inspiring, and commercial-free binge-watching experiences. As 75% of VOD growth was contributed by Indonesia and Thailand, VOD's marketing practices and programming decisions using netw...

This research aims to explain the influence of information quality, customer satisfaction and customer experience on the customer experience of legal wood. Quantitative descriptive methods were applied in this research. The sample in this research was 156 consumers who had transacted legal wood on the tokoperhutani.com web commerce and was determin...

This paper aims to explore the development of mobile computing in knowing trends, challenges, trending topics, success factors, and what fields apply to mobile computing. This study uses a systematic literature review (SLR) methodology consisting of several stages: search strategy, literature criteria, data extraction and monitoring, and data synth...

Kegiatan pendampingan dilakukan selama tahun 2022 dengan 6 kunjungan onsite dan salah satunya adalah dengan kegiatan workshop impelentasi kurikulum berbasis industri untuk program studi desain komunikasi visual (DKV). SMKN 1 Rangkas Bitung menadi salah satu SMK Pusat Keunggulan di tahun 2021 dan berlanjut di tahun 2022. Workshop ini menjadi salah s...

The governance of information technology in hospitals is a crucial component in facilitating the alignment of information technology initiatives with the strategic objectives of XYZ hospital, thereby contributing to the achievement of its organizational goals. XYZ hospital is currently facing a number of challenges, one of which pertains to the Inf...

Because of its practical nature, m-payment is an alternative representative technique that individuals often use for transactions. However, users in rural areas are concerned about the security of the m-payment system. Therefore, this research seeks to identify the elements that drive the intention to use m-payment and the facets that contribute to...

E-learning is an education system that is general and flexible in the learning process, especially during the Covid-19 pandemic. So, most likely, e-learning will be adopted for the learning process. In an e-learning system, various kinds of facilities must be facilitated according to learning needs. These facilities include Course Content and Dialo...

This research aims to explore how university support, online learning tools, and learning outcomes influence e-learning satisfaction. This study explores e-learning satisfaction through quantitative investigations using 19 constructs with 5 variables that make up the proposed research model. Each indicator is used as an online survey instrument usi...

The New Palapa Elektronik store is a shop engaged in the marketing of electronic goods whose main activity is selling various kinds of electronic devices for household needs. Currently at the New Palapa Elektronik Store the process that runs on the sales and inventory process is still manual, namely in the process of making sales invoices, adding u...

A library is an institution that professionally manages collections of written, printed, and recorded works with a standardized system to meet the users’ needs for education, research, preservation, information and recreation. To manage library collections effectively, a system that can support an inventory of book collections in the library is nee...

This study presents a comprehensive exploration of recent advancements in Customer Relationship Management (CRM), acknowledging its pivotal role in fostering crucial connections both within the industry and with customers at large. The study delves deeply into CRM, aiming to enhance overall customer satisfaction. The primary focus of this study cen...

The development of information technology currently provides great opportunities for tourism and tourist businesses. All developments provide useful application effectiveness for tourists. Therefore, it is important and useful to explore the factors that influence the intention to use tourism applications among tourists. This study aims to understa...

The issue of security in the use of payment-based technology is considered essential to continue to be studied because of the impact of advances in technology and information. One of the payment methods that is developing in Indonesia is m-fintech. Therefore, this study analyzes the aspects driving the continuance intention of m-fintech payments, n...

The hospital's Intensive Care Unit (ICU) and High Care Unit (HCU) systems are very important systems and are always used, so it is necessary to know the extent of their performance. Thus, the study aims to provide reference for xyz hospital regarding the condition (performance) of the current ICU and HCU patient systems. COBIT 5 is an information s...

Information technology is needed in every area of human life, including the company's business needs. In the company's business activities, technology has a very important role. Therefore, information technology governance is needed so that information technology can be utilized optimally. PT XYZ has a sales service application for products with th...

This research focuses on conducting a literature review on e-commerce. With such extraordinary developments, users demand more functions and features. This has the impact of continuous development to attract more users to transact on e-commerce platforms. The research uses a systematic literature review approach with 30 appropriate and relevant art...

Bullying among adolescents, especially vocational school students, still often occurs, which starts from joking and insulting each other on purpose and in the end leads to bullying. Technical guidance is intended for teachers and school elements, carried out for one day with three speakers including a psychologist. The involvement of all elements o...

In this research, the problem is formulated on how to design an information system for a Logistics expedition company PT XYZ which can provide convenience in carrying out transaction entry processes (Receipts) and also designing dashboards. While the purpose of this research is to find out how to create and design a courier & cargo management syste...

Fear of Failure (FoF) is not exclusive to entrepreneurship. The concept is stemmed from behavioral studies in psychology. Although entrepreneurship is similar in a performative context, entrepreneurship measures of success still need to be defined. Uncertainties combined with social stigmas of entrepreneurial failure have significantly constrained...

This study aims to understand the factors that provide student satisfaction in online learning during the COVID-19 pandemic. The unit of analysis of this research involved 581 student respondents who had done online learning. This study uses a quantitative approach with SEM-PLS analysis to answer the three research hypotheses. The factor studied is...

This study aims to examine the influence of factors that influence product purchase intention on Instagram shopping feature. This study developed a conceptual model with 6 hypotheses from 7 variables: social motive, escapism motive, value motive, hedonic enjoyment, utilitarian value, information quality, and purchase intention. For this study, ther...

The rapid adoption of e-wallets by the community indicates that this payment system is well received. Of course, this condition cannot be separated from trust and consumer lifestyle. This study examines lifestyle compatibility, trust, and attitudes on customer behavioral intention. Data collection uses an online questionnaire distributed to 336 e-w...

Data is one of the supporting elements for decision-making in all scientific fields, including in legal dogmatics. As a practical science, legal dogmatics is responsible for responding to legal problems in societies, particularly through court decisions. In the Indonesian legal tradition, which is heavily influenced by the civil law system, judges...

Providing a shopping experience through online channels can change customer intentions to move from offline to online because it is more effective and efficient. This study examines the factors influencing the choice to switch to an e-grocery shopping channel with gender as a mediator. Participants in this study were 392 customers who had shopped t...

The rapid development of technology provides changes in human life in carrying out activities. One of them is SMEs that can have an impact on ornamental fish SMEs. This development is very rapid with the Covid-19 pandemic changing the economy, especially income for SMEs has decreased. Another problem with the pandemic is the existence of social res...

Now days, many influencer figures can have a big impact on the company, especially in terms of advertising their products, which is called influencer marketing. This study aims to examine the influence of influencer marketing on brand awareness to increase customer trust and purchase intention through social media. Therefore, a conceptual model was...

The application of blockchain technology to the vehicle industry is one of the implementations applied to improve the company system performance with customer relationship management (CRM) and supply chain management (SCM). Research in this field is scarce, so this research aims to analyze and synthesize research topic trends, a part of research re...

Distribution is the main activity in integrated product supply chain management. In the pharmaceutical industry, the process of drug distribution is important because of the handling, storage, and distribution of medicinal products with good standards and quality. The problem that occurs in the pharmaceutical industry is the circulation of counterf...

This study builds the implementation of the traceability process by conducting simulation tests using business process simulations with the implementation of blockchain technology to track drugs. This research focus involved stakeholders, including the pharmaceutical industry, pharmaceutical wholesalers (distributors/wholesalers), health services (...

Apart from the core competency, learning in the organization also brings students opportunities to improve their soft skills. Good soft skills can help students when working in a company with many people. Students can get soft skills by participating in various non-academic activities such as new student orientation, Student organization, seminar,...

Decision making is the process of choosing alternative actions to achieve specific goals or objectives supported by the process of gathering the necessary factors. The banking sector where one of the management functions in the decision-making process in applying for credit. This process must produce fast, accurate, and accurate and accurate inform...