Enas Ali Theeb Alnawafleh

Al-Balqa' Applied University · Business Administration

The objective of this study is to investigate the impact of servant leadership on employee well-being in the Jordanian hospitality sector. Furthermore, it attempted to explore the potential mediation effects of job burnout, role overload, and anxiety on this relationship. The data in this study were obtained from a sample of 341 individuals who wer...

48 ─Abstract─ In today's world, technology has significantly simplified life, with technological and communication advancements becoming commonplace. Relationships between service quality (SERVQ), perceived usefulness (PU), perceived ease of use (PEOU), customer satisfaction (CS), and intention to use booking mobile apps (ITU) are examined. In addi...

Purpose: The goal of this study is to determine how organizational justice (OJ), employee silence (ES), and workplace bullying (WB) affect turnover intention (TI). ES and WB play mediating roles in this study, and work stress (WS) acts as a moderator between ES, WB, and IT. Design/methodology/approach: The study has selected for a quantitative meth...

─ Globalization and recent information and communication technology advances have made the world more complex, dynamic, and uncertain. As a result, in these highly competitive higher education demands, they typically seek novel strategies to set them apart from their competitors. As a result, electronic, human resources became a critical factor in...

This study was conducted to investigate the influence of Palestine Service Quality dimensions (PAKSERV), subjective norms, customer satisfaction and bank image on customer loyalty of Palestine Islamic banking customers. The respondents for this study were Islamic banks customers in Palestine. A total of 500 questionnaires were distributed in three...

In this paper, the effect of three human resource management practices namely, compensation and benefits, training and development, and performance appraisal and achievement was examined along with organizational culture, motivation and knowledge management on job performance among Jordanian banks. The construct of job performance was measured by t...

At the onset of the industrial revolution, the world dynamics have increased and, in a way, that its size has been reduced, with far distances seemingly near. In addition, developments in technologies, traveling and communication has become commonplace for majority of people. Global communication development has reduced distances around the globe a...

Technology has made life easier in today's world. In addition, developments in technologies and communication have become commonplace for majority of people. Global telecommunication development has reduced distances around the globe, and made it easy for businesses to proliferate worldwide. This study explored the factors affecting the use of tele...

This study aimed at determining the extent of the impact of applying the balanced scorecard, in the industrial Jordanian companies, on their financial performance. The study adopted the analytical-descriptive approach. To achieve the study's goals the researcher designed a questionnaire as a tool for data collection. The population of the study con...