Ella Velner

Ella Velner
University of Twente | UT · Department of Human Media Interaction (HMI)

Master of Science Information Systems

About

14
Publications
2,651
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56
Citations
Introduction
Ella Velner just started a 4-year PhD in Child-Robot-Media Interaction, with a focus on voice and privacy awareness. In July 2019, she graduated from the University of Amsterdam in Information Systems (MSc). With a Bachelor's degree in Communication and Information Sciences, she combines the user's view with the view of the programmer and wants to align these two to create the best systems, with a focus on the interaction.

Publications

Publications (14)
Chapter
Full-text available
Karen is a conversational agent taking the role of an angry customer in a retail context. While the user (retail employee) tries to convince Karen to follow the rules, the agent interrupts the user, and verbally and nonverbally reacts to the user’s sentiments.
Chapter
Full-text available
This work presents a conversational agent (CA) that functions as a prototype for simulating interrogations. The solution implements a cognitive model that focuses on the interpersonal relationships between the CA and the user. This model can adjust the interpersonal stance of the CA based on the sentiment and phrasing of the user’s utterances. As a...
Conference Paper
Full-text available
Abstract— In the current state-of-the-art, robots are bound to make errors in a human-robot interaction (HRI). Trust is one of the important concepts in HRI that is often lowered by these errors. Fortunately, research has shown there are strategies that can help rebuild trust. An apology made by the robot is one of those strategies. However, apolog...
Preprint
Full-text available
Our research project (CHATTERS) is about designing a conversational robot for children's digital information search. We want to design a robot with a suitable conversation, that fosters a responsible trust relationship between child and robot. In this paper we give: 1) a preliminary view on an empirical study around children's trust in robots that...
Preprint
Full-text available
In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as search engines on a computer or voice agents, do not always meet their specific needs. The conversational robo...
Preprint
Full-text available
Since trust measures in human-robot interaction are often subjective or not possible to implement real-time, we propose to use speech cues (on what, when and how the user talks) as an objective real-time measure of trust. This could be implemented in the robot to calibrate towards appropriate trust. However, we would like to open the discussion on...
Preprint
The more people commute by bicycle, the higher is the number of cyclists using their smartphones while cycling and compromising traffic safety. We have designed, implemented and evaluated two prototypes for smartphone control devices that do not require the cyclists to remove their hands from the handlebars - the three-button device Tribike and the...
Conference Paper
Full-text available
Human-robot interaction (HRI) research aims to design natural interactions between humans and robots. Intonation, a social signaling function in human speech investigated thoroughly in linguistics, has not yet been studied in HRI. This study investigates the effect of robot speech intonation in four conditions (no intonation, focus intonation, end-...
Chapter
Full-text available
In this paper we report our first attempt on building a Human-Agent Interaction (HAI) open-source toolkit to build HAI applications. We present a human-robot interaction application using the Cozmo robot built using different modules. The scenario of this application involves getting the agent’s attention by calling its name (Cozmo), then interacti...

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