Elissaveta Gourova

Elissaveta Gourova
Sofia University "St. Kliment Ohridski" · Faculty of Mathematics and Informatics

PhD

About

103
Publications
47,408
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Introduction
Elissaveta Gourova currently works at the Department of Software Engineering, Sofia University "St. Kliment Ohridski". Elissaveta does research in Computer and Society, Entrepreneurial Economics and Computer Science. Their current project is 'pattern language on Knowledge Management'.
Additional affiliations
April 2011 - present
New Bulgarian University
Position
  • Professor (Associate)
Description
  • knowledge management, information society, ICT, project management
May 2008 - present
Sofia University "St. Kliment Ohridski"
Position
  • Professor (Associate)
Description
  • ICT, knowledge management, project management
September 2006 - July 2011
Technical University - Sofia
Position
  • Guest Lecturer
Description
  • knowledge management

Publications

Publications (103)
Chapter
Full-text available
Sofia University "St. Kliment Ohridski" (SU) is the first higher education organisation, as well as the largest and most prestigious university in Bulgaria. Sofia University also plays a strong role in academic research, which is attested by its ranking at a national level and by many international academic rating systems. Due to many socioeconomic...
Article
The goal of paper is to outline the challenges for the sustainability of higher education and research in the field of Information and Communication Technologies (ICT) and to present the approach for attraction and preservation of ICT talents followed within the newly-launched project UNITe for establishment of a Centre of Excellence in ICT under t...
Conference Paper
Full-text available
Knowledge workers today are characterized by high professional engagement and low commitment to their employers. These highly-qualified employees are looking for opportunities for their professional and personal development and if the organization is not satisfying their requirements and needs, they change the employer. Subsequently, many worldwide...
Conference Paper
Knowledge workers today are characterised by high professional engagement and low commitment to their employers. These highly-qualified employees are looking for opportunities for their professional and personal development and if the organisation is not satisfying their requirements and needs, they change the employer. Subsequently, many worldwide...
Conference Paper
Full-text available
Knowledge and innovation are widely acknowledged as key factors for competitiveness and growth of organisations. People are the primary knowledge creators, and therefore, special emphasis is paid nowadays on talent management and attraction. Many companies world-wide have focused on strategic human resources management and creating attractive and m...
Conference Paper
Knowledge and innovation are widely acknowledged as key factors for competitiveness and growth of organisations. People are the primary knowledge creators, and therefore, special emphasis is paid nowadays on talent management and attraction. Many companies world-wide have focused on strategic human resources management and creating attractive and m...
Conference Paper
Full-text available
It is widely acknowledged that the knowledge and skills of individuals directly affect the ability of organisations to innovate and to provide quality end-products or services, thus, gaining competitive benefits and higher revenues [1], [2], [3]. However, it is difficult to manage knowledge as it resides in human minds. Many efforts have been made...
Conference Paper
It is widely acknowledged that the knowledge and skills of individuals directly affect the ability of organisations to innovate and to provide quality end-products or services, thus, gaining competitive benefits and higher revenues [1], [2], [3]. However, it is difficult to manage knowledge as it resides in human minds. Many efforts have been made...
Article
Едни от критичните предизвикателства пред управлението на знания (УЗ) са свързани с ефективното управление на съдържанието, улесняване на сътрудничеството, подпомагане на служителите да намерят необходимата им експертиза, както и да съдействат на организациите да се учат и развиват като взимат решения на базата на подробни, актуални, добре интерпре...
Conference Paper
Knowledge Management (KM) is a new scientific discipline which facilitates organisations to better perform in their highly competitive environment. Universities as learning organisations in the centre of the knowledge triangle are faced with the need to better manage their knowledge resources and to facilitate their transfer to all interested stake...
Conference Paper
During the past decade the cloud service market is one of the fastest growing segments around the world. The amount of companies that turned to the cloud has been steadily growing, since paying for a "shared" Cloud service over a given period of time reduces the capital expenditures and turned out to be better than using a dedicated hardware. This...
Conference Paper
Nowadays, knowledge is in the centre of organisational competitiveness and growth. It is difficult to manage knowledge as it resides in human minds. Knowledge Management success requires a synergy of organisational, technological and human-focused initiatives and tools integrated in a single system. This paper extends the patterns presented at Viki...
Conference Paper
Full-text available
During the past decade the cloud service market is one of the fastest growing segments around the world. The amount of companies that turned to the cloud has been steadily growing, since paying for a " shared " Cloud service over ɚ given period of time reduces the capital expenditures and turned out to be better than using a dedicated hardware. Thi...
Book
Full-text available
задължения и им осигуряват непрекъснато обучение, както и съответни награди и признание. На фона на съвременните тенденции в икономиката и обществото авторите на учебника са си поставили за цел да запознаят читателите с основните особености на организацията на знания, както и методите и средствата, които тя може да използва за своето стратегическо...
Conference Paper
Full-text available
The paper considers the importance of the proper human capital management for the success of organisations in the knowledge society. It provides theoretical background for human resources management and the approaches applied for ensuring employees' commitment and motivation. On this base is proposed a new electronic tool as an extension of existin...
Conference Paper
Knowledge Management (KM) is a new scientific discipline which facilitates organisations to better perform in their highly competitive environment. Universities are learning organisations in the centre of the knowledge triangle. They are faced with the need to better manage their knowledge resources and to facilitate their transfer to all intereste...
Conference Paper
Full-text available
The paper shows an integrated approach for building environment supporting administrative, educational and research processes at University, and facilitating knowledge sharing and collaboration within internal and external communities (of students, researchers, industry, alumnus) using advanced Information and Communication Technologies (ICT). Its...
Article
Purpose – The aim of the paper is to present the experience of New Bulgarian University (NBU) and the methodology followed for changing its educational programmes and developing new ones according to the labour market needs. Design/methodology/approach – Initially, the paper focuses on the need for adapting curricula for meeting the labour market...
Conference Paper
Full-text available
The goal of the paper is to present a concept for a knowledge management system (KMS) to be developed as a pilot project at the English Language Faculty of Engineering (ELFE) of the Technical University – Sofia (TU). The authors initially provide a brief overview of the research discussions on KMS in university environment and the convergence betwe...
Conference Paper
The goal of the paper is to present the results of pilot introduction of m-learning at Sofia University. The paper initially presents the main idea for m-learning design and then the methodology and the results of a survey carried out among students of the Faculty of Mathematics and Informatics.
Conference Paper
e-competence, industry demands, skills supply
Conference Paper
In the information era knowledge is in the centre of organisational competitiveness and growth. It is difficult to manage knowledge as it resides in human minds. Its success requires a synergy of organisational, technological and human-focused initiatives and tools integrated in a Knowledge Management System. This paper provides guidance in a form...
Conference Paper
Full-text available
Knowledge management (KM) can support small and medium enterprises and individual professionals to access information and knowledge on recent developments and innovations in their field, and to share the best practices available. It is particularly important for the healthcare professional field where a lot of changes appear and professionals need...
Conference Paper
The development of Information Economy depends on the existence of adequate skills for using and developing Information and Communication Technologies (ICT). In last decades ICT skills supply and demand remains an ever green issue in many European Union (EU) member states. The dialogue of leading stakeholders in Europe has resulted in developing Eu...
Article
Many universities have designed specialized Learning Management Systems in order to facilitate the management of education, the access to knowledge and educational resources, and the communications with all stakeholders involved. With the wide spread of mobile technologies nowadays, new challenges emerge for adapting the available systems to the de...
Conference Paper
Full-text available
Technology developments nowadays face universities with many educational challenges – to integrate technologies in educational processes, design new electronic educational materials, change teaching styles, and better meet the demands of the technology-savvy generation, as well as the requirements of the labor market for skills and knowledge of fut...
Conference Paper
It is widely accepted that in the knowledge-based economy, knowledge and information have become key factors for success and competitiveness. At policy level in Europe are taken specific measures to boost research and innovation, and to take advantage of technology development world-wide. A long way was passed since the first innovation concepts em...
Conference Paper
Full-text available
The aim of this paper is to provide guidance for preparing a KM strategy in SMEs. It follows the Balanced Scorecard (BSC) approach of Kaplan and Norton for business strategy development, and presents the logical steps to be followed by practitioners. Normally, before starting the strategy elaboration an analysis should be carried out of the organiz...
Conference Paper
Full-text available
Knowledge Management (KM) is a new scientific discipline which facilitates organisations to better perform in their highly competitive environment. Universities as learning organisations in the centre of the knowledge triangle are faced with the need to better manage their knowledge resources and to facilitate their transfer to all interested stake...
Conference Paper
Full-text available
1 Knowledge Management (KM) has gained special attention among researchers and practitioners. Its importance for competitiveness and growth was widely recognised. Many universities launched specialised courses on KM, and later full educational programmes. In Bulgaria, teaching KM started in 2007 as a follow-up of a study among small and medium ente...
Conference Paper
Full-text available
The goal of the paper is to present a concept for a knowledge management system (KMS) to be developed as a pilot project at the English Language Faculty of Engineering (ELFE) of the Technical University – Sofia (TU). The authors initially provide a brief overview of the research discussions on KMS in university environment and the convergence betwe...
Conference Paper
Knowledge management (KM) is a new scientific discipline based on the rapid changes in information and communication technologies (ICT). In the knowledge-based economy, knowledge has become a key resource and success factor. Subsequently KM has gained a special attention among academic and business community during the last decades. This paper pres...
Chapter
This chapter focuses on the challenges of technologies for knowledge-based organizations, the new innovation models and how technologies could support creativity and innovation in the future Internet-based enterprises. The authors look into the opportunities that open application platforms could offer for seamless collaboration in knowledge generat...
Chapter
Today, technological trends in informatics and telecommunications are behind a new change in educational service provision – from e-learning to mobile learning (m-learning). Mobile devices provide users with opportunities to communicate and access information, learning content and services everywhere, at any time. However, many challenges to the ra...
Article
Full-text available
Knowledge management has gained importance in the new economy where intangible resources are considered as main sources for competitiveness and growth. Many researchers have studied the theory and practice of knowledge management, and have proposed various models and approaches for its implementation. This paper makes initially a brief overview of...
Article
Technology developments face universities with many challenges - To integrate technologies in educational processes, design new electronic materials, change teaching styles, and better meet the demands of the technology-savvy generation. The paper considers problems of m-learning adoption in Bulgaria at one Faculty of the Technical University - Sof...
Conference Paper
Many studies highlight the impact of cultural and creative industries (CCI) on growth and employment, and their great economic, social, cultural and innovative potential. Therefore, CCI’ promotion has been included into industrial and economic policies of several countries. Such policies, directed towards the development of regions or cities, have...
Article
The authors presented a series of business patterns for Knowledge Audit at EuroPLoP workshops trying to establish a pattern language in the field aimed at Knowledge Management practitioners, for managers of Small and Medium Enterprises, entrepreneurs, students, experts and consultants. As a follow-up of the previous work, in this paper are presente...
Conference Paper
Full-text available
Social networks have gained large popularity in the last few years and successfully entered the private life of the internet savvy people providing them new tools for entertainment, sharing pictures and information, for communication, etc. At the same time, Web 2.0 is offering many opportunities to public and private organizations world-wide to col...
Conference Paper
Full-text available
Knowledge has become one of the important resources for competitiveness and growth world-wide. Innovative and knowledge-based organizations are characterized by better productivity and sustainability in the fast changing business environment. Technologies provide many opportunities for creativity, collaboration and knowledge transfer, and are behin...
Book
Full-text available
Настоящият учебник цели да представи на заинтересованите един систематичен труд, обхващащ различни аспекти от процесите по управление на знания. В него са засегнати различни въпроси за управлението, организацията и технологиите в контекста на знанията като икономически ресурс. Предложените методи, процеси и подходи целят да помогнат на българските...
Conference Paper
Today, technological trends in informatics and telecommunications are behind a new change in education service provision – from e-learning to mobile learning (m-learning). Mobile devices provide users with opportunities to communicate and access information, learning content and services everywhere, at any time. However, the correct design of the c...
Conference Paper
Purpose: Today technology evolution and innovations enrich the knowledge society. Organizations have in hand rich varieties of methods in their attempts to measure the performance of their own strategies and business, and their business health. There are good practices in developing strategies. There are also good practices of using and implementin...
Chapter
The present paper considers the importance of social networks for the success of the recruitment process in the knowledge society. It provides a short theoretical background on social network analysis (SNA) and the most common recruitment practices. The paper provides some results from a survey on the social networks usage by Bulgarian recruiters....
Conference Paper
Full-text available
Knowledge has become one of the important resources for competitiveness and growth world-wide. Innovative and knowledge-based organizations are characterized by better productivity and sustainability in the fast changing business environment nowadays. Technologies are providing many opportunities to support creativity, collaboration and knowledge t...
Conference Paper
Full-text available
• Research and innovation have gained special attention world-wide in the last decade. Their impact on economic and societal development, as well as on competitiveness and growth of businesses, is widely acknowledged. Highly-skilled people, often referred to as ‘knowledge workers’, are in the centre of several studies and policy actions. The role o...
Article
Career development and mobility of highly skilled people have been at the centre of several fora and actions in Europe. Research and policy representatives have investigated which are the motivating and inhibiting factors for international mobility, which are the conditions and problems that researchers face in their work and career development, an...
Conference Paper
Full-text available
Nowadays, increasing attention is paid to the electrical power quality. Any deviation from its quality standards leads to disruption and damage to electrical appliances and equipment coupled to the power system, and hence, to economic losses and even danger to life and health of service staff. Since the power quality is important for both suppliers...
Conference Paper
Full-text available
With the advances in technology and the globalization of markets, the need for preservation and management of knowledge about clients, their needs and requirements is increasingly becoming a key to the successful development of a company. Various Customers Relationships Management (CRM) solutions are available on the market, however not always thes...
Article
Full-text available
The present paper considers the importance of human resources management for the success of organisations in the knowledge society. It provides a short theoretical background on commitment and motivation of employees and the importance of human resource management for meeting organisational goals and achieving its strategy. The deployment of inform...
Conference Paper
Full-text available
The paper focuses on the importance of knowledge management in the knowledge-driven economy, and its role for SMEs. It stresses the need of linking knowledge management strategy with the corporate strategy in order to gain maximum benefits. The success factors for knowledge management implementation are considered as well. A special focus is given...
Conference Paper
Full-text available
The present paper considers the importance of the proper human resources management for the success of organizations in the knowledge society. It proposes a new electronic tool as an extension of existing human resources management software aimed at collecting objective and subjective feedback from employees needed for management design. An example...
Conference Paper
Full-text available
The present paper provides an insight into the European environment for career development of researchers, knowledge transfer and transnational mobility. A special focus is paid on the pan-European network EURAXESS - providing results from a recent survey among researchers in 8 European countries. The paper considers its present role for mobile res...
Article
It has been discussed by researchers and practitioners that Knowledge Audit (KA) is an important tool for monitoring the effectiveness of Knowledge Management (KM) implementation. The KA aims at investigating the company status at a given moment regarding the knowledge availability and needs, its flow and usage in processes, by employees, etc. The...
Conference Paper
Full-text available
In the knowledge economy information and knowledge turned out to be the main drivers of innovation, competitiveness and growth. Knowledge management (KM), as part of organization's strategy, supports essentially the management of its intellectual capital, and significantly accelerates the transfer of knowledge and information among individuals and...
Conference Paper
Full-text available
The implementation of knowledge management (KM) is a strategic process and needs careful measures setting in order to monitor its effectiveness and performance. While investing in Information Technology (IT) within the KM initiative, organisations need to measure their value-added for the core business processes and for the knowledge management (KM...
Article
Full-text available
The paper considers the importance of knowledge management in the new economy, and focuses on the concept of knowledge audit and its need for developing and monitoring the knowledge management implementation. A special focus is made on knowledge audit concept and the approaches and processes proposed and used in practice. The paper highlights also...
Conference Paper
Full-text available
The paper presents the results of a project for organizational knowledge management. It highlights the knowledge needs and the main barriers for knowledge management implementation in some organizations in Europe, as well as the results of a knowledge audit pilot carried out in selected organizations. On this base are highlighted some challenges fo...
Conference Paper
Full-text available
Knowledge management systems (KMS) become increasingly important in periods of crises and economic slowdown, as many organizations are forced to lay off people, to reduce research and ICT budgets, to restructure departments and to optimize their costs. Subsequently, organizational knowledge assets, and mainly the existing tacit knowledge are threat...
Conference Paper
Full-text available
The paper considers the challenges for interdisciplinary education of future engineers, and the needs for closer collaboration of universities with industry in research and education. It presents results of surveys carried out in two leading universities in Bulgaria - Sofia University and Technical University - Sofia, and the problems of skills and...
Article
Full-text available
The paper considers the global challenges for universities, and the emerging models in higher education. It highlights the debates for e-skills in Europe and for skills needs of future engineers. A special focus is made on the educational environment in Bulgaria and the trends in last decade which have influenced the development of universities. Th...
Conference Paper
Full-text available
The main objective of the paper is to outline future challenges for the Faculty of Automatics of Technical University – Sofia. It presents the results of a recent survey carried out to investigate the organisational and research environment at the faculty, the skills needs of its researchers, as well as their achievements. The methodological approa...
Conference Paper
Full-text available
Following the Lisbon Summit, EU has undertaken several initiatives for boosting innovation and technology transfer in Europe and overcoming the problems in networking of industry and academia. Bulgaria also has paid considerable attention to the weaknesses in research and innovation, however, a lot of problems still exist. The paper presents the tr...
Conference Paper
Full-text available
The changing global environment and the new technologies face learning providers with new challenges. Bulgarian universities have undergone a difficult period during the economic transition in last decades and need to further adapt to the European criteria for higher education and to the new skills needs of the economy and society. The paper presen...
Article
Full-text available
The paper focuses on the challenges for Faculty of Mathematics and Informatics (FMI) of Sofia University. It presents the results of a foresight exercise carried out within the Faculty in 2008. The main findings of a SWOT analysis and environmental survey are given in the paper, as well as the strategic priorities and challenges for FMI in order to...
Conference Paper
Full-text available
The main aim of the paper is to raise some issues related to the access and usage of In-formation and Communication Technologies (ICT) in South-Eastern Europe. It is based on the results of a recent project and highlights the trends and the remaining challenges for ICT development in the region. A short review is made on the changes in the concept...
Conference Paper
Full-text available
The global communication networks provide nowadays access to enormous quantity of information and knowledge coming from a great variety of sources. The information overload raises new challenges to individuals and organizations. First, there is a need for proper knowledge management (KM) at individual level in order to access fast and easy the info...
Conference Paper
Full-text available
The paper will focus on four topics: It will initially consider knowledge management (KM) challenges and benefits. Second, it will present the approach for building KM curricula within the project TRAINMOR KNOWMORE. It will outline the project experience and the results of the needs analysis carried out. In addition, the paper will highlight the pr...
Article
Full-text available
Purpose: The paper focuses on the challenges for Faculty of Mathematics and Informatics (FMI) of Sofia University. It tries to provide an answer to the main questions – how to use the best practice of a leading universities in order to link the main research and academic faculty goals to specific problems to be planed and implemented; how to suppor...
Article
Full-text available
The aim of this paper is to share the experience gained at the Faculty of Mathematics and Informatics (FMI), Sofia University “St. Kliment Ohridski” (SU), in the up to now work within the scope of a project funded by the Capacities Specific Programme of FP7. At the first call for proposals of this Programme in 2007 the EC provided a grant to the pr...
Conference Paper
Full-text available
Knowledge management (KM) has gained momentum in the last few years as an important tool for competitiveness of organizations. Its successful implementation, however, depends on a number of interrelated factors, including technology, human beings, organizational culture and leadership, etc. The properly carried out Knowledge audit (KA) could essent...
Conference Paper
Full-text available
The information society development in Bulgaria like elsewhere in the world depends on the pace of adoption of information and communication technologies (ICT) in all social and economic fields. A number of policy and research reports have stressed the impact of ICT and their potential for economic growth and competitiveness of enterprises, in part...
Conference Paper
Full-text available
The paper highlights the need for interdisciplinary skills in the knowledge economy. It focuses on the new challenges for engineering education, and the need for teaching future engineers in soft skills and competences. A special focus is made on Knowledge Management as an emerging scientific discipline and the opportunities which it presents to co...