Eleanor T. Loiacono

• Ph.D. in MIS
• Professor at William & Mary

This paper highlights the efforts to support female academics in the information systems (IS) discipline over recent years. The development of the AIS task force on women in IS and the formation of the AIS Women’s Network have been significant initiatives to get the conversation started, yet much work remains. Findings from three separate events (a...

Worldwide, a growing proportion of the population has some sort of neurodiverse condition, such as autism and ADHD. However, such people have skills and perspectives that can be valuable for high-tech companies whose success depends on "out- of-the-box" thinking. We describe the experiences of two major high-tech firms (one U.S.-based and the other...

Websites and applications (apps) have become so ingrained in society, it is important that everyone, regardless of their disability, has equal access to websites and apps. However, Web accessibility continues to be an issue. One of the reasons often cited for inaccessible websites and apps is lack of training. Many developers are not educated, or e...

This research aims to evaluate the level of accessibility knowledge by student website and app (WEB&APP) developers as well as the role of education in their perceptions and usage of accessibility guidelines. It proposes an integrative theoretical framework to understand the relationship among education, WEB&APP developer knowledge, and guideline u...

Purpose The purpose of this paper is to determine which design and operational attributes of e-commerce websites consumers use to assess website quality. Cue utilization theory is used to examine the explanatory power, robustness and relevance of the WebQual model. Results indicate which WebQual dimensions are the most relevant and salient to websi...

Insider threats (InTs) within organizations are small in number but have a disproportionate ability to damage systems, information, and infrastructure. Existing InT research studies the problem from psychological, technical, and educational perspectives. Proposed theories include research on psychological indicators, machine learning, user behavior...

Smart cities are promising communities that leverage intelligent technologies to connect citizens through internet devices, thereby improving their quality of life. This is especially crucial for citizens with disabilities, who face significant challenges in urban living. This paper reviews, summarises, and synthesises the current literature on sma...

As we navigate through the digital age, information system (IS) plays an increasingly vital role in transforming businesses, shaping societal structures, and driving innovation. However, despite its importance, IS research is not immune to the widespread gender disparities found in many academic disciplines. A critical aspect of these disparities l...

Despite the rising attention to gender research in the information systems (IS) area, research papers about gender and IS are still relatively rare in the Basket of Eight journals. Moreover, while previous research has provided critical insights into the methods and theories of gender research, there is no bibliometric review available that clarifi...

Social media has changed how people communicate and access information and has significantly impacted people's thoughts and beliefs. With the widespread use of social media platforms, individuals have been exposed to various opinions, perspectives, and ideas, leading to increased diversity in thought. This increase, in turn, has influenced the deve...

When companies delete brands, devoted, yet unhappy consumers experience psychological reactance and initiate brand resurrection movements (BRMs) to bring their beloved brand back into their lives. In this Web 2.0 era, numerous consumer-led activism initiatives have been launched via social media to resurrect dead brands. On the other hand, relaunch...

Research productivity is a critical component of any academic’s career progression. Thus, when trying to understand the underrepresentation issues surrounding women in the information systems (IS) field, research networks are a reasonable starting point. This study aims to understand the trends and patterns of IS women academics’ citation networks...

Smart cities are connected communities which rely on intelligently networked objects and devices to collect data (Harbers et al., 2015). This data is then wirelessly transferred over the internet to cloud-based applications that receive, analyze, and manage the data. Smart cities can pair their smart devices and data with their physical infrastruct...

The aim of this paper is to examine the role of social media technologies in revolutionizing consumer activism by applying the theory of Task Technology Fit (TTF) model. Due to the affordability of getting internet connection, there has been a surge in the use of social media platforms which simplify the communication and interaction between people...

This research in progress explores the underlying factors that impact Information Systems (IS) faculty members’ career advancement. The first part of this research, a quantitative study, revealed that there were fewer female IS faculty members at senior levels than men. To understand why this is, interviews with a variety of IS academics (both men...

Female faculty play an important role in serving as mentors and role models to students and other faculty. However, there is a low number of women (around 25%) working in Information Systems (IS) academia. It is important to investigate and analyze the process for IS academics' career advancement within the IS community and the impact of gender on...

Purpose The purpose of this paper is to investigate the negative impact the invasive nature of social media technologies (SMTs) can have on a user’s continued intention to use it. Design/methodology/approach In order to understand the impact technology invasiveness (TI) has on people’s continued SMT behavior, a research model and corresponding sur...

Texting has become ubiquitous in today’s society. The high rate of cellular and wireless coverage across the globe coupled with the ease and low cost of some smartphones has made staying in touch easy—some might say too easy. Texting apps allow people to communicate with friends and family whenever and wherever they want, but these interruptions ar...

In the last few years, user-generated video blogs (vlogs) have become very popular on video sharing communities and websites such as YouTube. Unboxing and Haul are a genre of video blogs on YouTube where consumers unbox a new product or display their new haul of clothes, to inform other consumers about latest product trends and fashion. Despite the...

Research Question: What is the impact of the medium (type of Vlog - Unboxing and Haul), source (vlogger gender - male and female), and audience characteristics (gender - male and female) on the intention to use that Vlog for product information search and to purchase the product(s) featured in the Vlog? Method & Data (not necessary for non-empirica...

This research paper focuses on factors which affect the continued use of social media technology. Using the Technology Acceptance Model, the Theory of Reasoned Action and the Theory of Planned Behavior, a research model was constructed which focused on a set of core constructs, including Perceived Usefulness, Social Norms, Self-Efficacy, and Attitu...

The number of people with vision-related disabilities is on the rise. Since a significant portion of the population is "Web-reliant" already, understanding how visual impairments effect website usage and evaluation is important from both a business and societal perspective. This research tests the relevance of the website quality measure, WebQual,...

Bloggers are now turning to more creative ways to share their knowledge, thoughts, ideas, and opinions (information) while making it an easier experience for them and their viewers. image-blogging has become a tool for those looking to share information through multimedia with their viewers. This paper is part of a larger project looking into a bro...

Today, interactive consumers create, communicate, and deliver substantial amounts of information that influence other consumers (consumer-to-consumer or C2C interactions) (Bagozzi and Dholakia 2002; Barwise and Farley 2005; Brown et.al. 2007; Chiou and Cheng 2003; Henning-Thurau et al. 2004; Shankar and Hollinger 2007; Smith et al. 2005). So unders...

The pervasiveness of social networking has sparked many researchers and practitioners’ interest in the individuals’ behavior on these networks. This paper investigates specifically the willingness of people to disclose personal information on a social networking site (SNS). Founded on social exchange theory (SET), the proposed model includes “the B...

As more people turn online to get their news, the significance of online advertisements becomes even more important to companies seeking to enhance their bottom line. This paper is part of a larger project looking into how the congruency of online news articles and advertisements affect user's moods and attitudes towards both the ad and news articl...

Previous research has revealed that mere exposure to a website can positively influence a user’s experience with that website. This research extends this line of investigation by looking into the influence of familiarity on ads that appear on a website as well as the website itself. The results revealed familiarity to have a significant impact on a...

The number of users with visual impairments is on the rise. Companies have an opportunity to increase their reach and revenue by ensuring their websites are accessible to these users. Developing websites around the needs of those with visual impairments is especially critical as the affluent Baby Boomer generation ages and is faced with a multitude...

This article discusses an important panel held at ICIS 2011 in Shanghai to mark over thirty years of an ICIS institution, the ICIS Women's Breakfast. The panel addressed the controversial question-is there still a need for the ICIS Women's Breakfast? Panelists were asked if the ICIS Women's Breakfast could be seen as divisive, and if women's issues...

Women are still under represented in the IS academic community. Research reveals that a "leaky pipeline" is often a problem for many S.T.E.M. disciplines, though equal numbers of men and women graduate with a Ph.D. in these fields, women are more likely to leave their position before obtaining tenure. One tool found to stem the leaky pipeline is me...

Early 'digital divide' research focused on inequalities between those who had access to information technologies (IT) and those who did not. This research reflected the view that IT was creating a parallel reality, which people needed to connect to, or risk being left behind. Fast forward to 2013 and a 'hyperconnected' world has emerged, characteri...

Information systems (IS), such as Internet applications, are widely used by the tourism and travel industry. Extranets, in particular, allow controlled access of outside organizations into a company’s internal systems. In the travel industry, these technological applications are generated and supplied by tour operators and used by travel agents to...

Generation Y (Gen Y) forms a sizeable workforce in today’s economy. Because this generation is tech savvy, it is likely that virtual worlds would serve as an ideal medium for recruiting such employees. Our research, however, showed that the participants in our study, who were part of the Generation Y population, had very little prior knowledge abou...

Over 600 million people worldwide have disabilities ranging from visual and hearing impairments to cognitive and motor skill issues. This number is only growing as “Baby Boomers” age. Previous research reveals that those organizations, such as federal agencies and colleges, which are mandated to have accessible websites, do indeed have higher level...

Web accessibility continues to have important social, legal and economic implications for ecommerce. Over 50 million Americans have disabilities and so do around 600 million world-wide (www.census.gov/prod/2003pubs/c2kbr-17.pdf; www.usdoj.gov/crt/ada/busstat.htm). Disabilities include a vast range of issues: cognition, vision, motor skills, and hea...

Purpose The purpose of this paper is to describe the Worcester Polytechnic Institute (WPI) interactive qualifying project (IQP) as a unique, project‐based service‐learning opportunity that offers teams of undergraduate students the opportunity to frame and investigate complex, unscripted problems with social and technological dimensions for non‐pro...

Grounded in current theories of affect this study examines the role positive and negative moods play on the acceptance of a specialized telemedicine system for microbiology consultation and diagnostics, referred to as telepathology. From a laboratory experiment using microbiology laboratory assistants, the notion that healthcare users' attitude is...

This study investigates the effect gender has on the use of computer-based feedback and the impact that this feedback has on mood. The decision making process of men and women are investigated via a laboratory experiment using a previously validated Decision Support System (DSS) and a commonly used and negatively framed feedback. Grounded in human-...

The recall and recognition of the typical banner ads to two versions of background wallpaper ads that includes background images that use the entire page and sidebar images that use the theft margin of the page are discussed. The HTML standard provides for the inclusion of an image that appears superimposed over Web page text. HTML background image...

A test of alternative formats to Web banner ads.

Despite the critical need to know how consumers' perceptions of Web sites influence their behavior, and especially their intention to revisit or purchase, there is no extant general measure for evaluating Web sites and no consensus on what such an instrument should measure. The authors used the Theory of Reasoned Action and the Technology Acceptanc...

Online advertising spending continues to grow. It rose 35% from 2005 to 2006 to reach $16.9 billion. This trend is expected to persist with a projected 2011 figure of $36.5 billion. Despite this trend consumers have shown increasing annoyance with online advertising, resorting to specialized software and restrictive Web browser settings in an effor...

Without Abstract

The Web has transformed the way organizations interact with clients, customers, and constituents. A large portion of these groups is often neglected, namely people with disabilities. This study compares federal government, non-profit organization (NPO), and corporate homepages accessibility to determine how accessible these websites are to people...

This study examines the impact of gender on the utilization of computerized feedback. By comparing the decision making process of men and women using a computer-based managerial decision system, the results of this study show that women use the feedback provided by their systems more effectively. This is relevant to HCI's focus on the ways humans i...

Abstract Electronic commerce is an integral part of most businesses today. The perceived quality of the website and whether users intend to reuse the site are of primary concern to online businesses. There are various factors that influence customers' intentions to reuse a site. In this paper, we investigate two of these factors: whether the site i...

The Americans with Disabilities Act requires organizations to provide physical access to people with disabilities. With the advent of the Web, federal legislation may extend into cyberspace. (The "Federal Support" sidebar highlights some relevant legislation.) How courts will apply ADA is still uncertain. Federal cases in which ADA has been applied...

Industrial buyers who seek to procure inputs have the option of contracting the process out to procurement intermediaries. Many of these intermediaries now operate using Internet-based software to enhance the efficiency of their services. We develop ...

In the literature, most scheduling models are developed using mathematical methods such as programming models or graphic models like Petri net. Although they are efficient in computing, they are difficult to build and understand by industry users. In order to make the scheduling model more capable and practical for industrial use, a new scheduling...

The article focuses on the development of Web sites for people with disabilities in the U.S. The survey results detailed in this paper suggest that major corporate players with online presences may not have sufficiently recognized the importance of customers with disabilities to their business goals. Companies that overlook this market may be doing...

Under the Americans with Disabilities Act (ADA), companies must provide customers with disabilities access to their “physical” stores. With the advent of the pure Web store, some wonder if the ADA will extend into “cyberspace”. So, are companies ready? This study assesses Web sites to determine their readiness. Results reveal that only 9 percent of...

Fifty-four million Americans - nearly one in five - live with some form of visual, auditory, motor, or cognitive disability. Although great strides have been made during the past decade to accommodate those with special needs in the physical workplace, the Internet's increasing commercial prominence is raising new questions about how far this effor...

There has been a quiet debate about the proper way to design a questionnaire when multiple questions measure each construct. Two general arguments favor intermixing the questions randomly with those of other constructs; one argument favors grouping together questions that measure a single construct. This study tests these arguments using two differ...

This paper extends previous research on WebQual TM , a measure of web site quality, to uncover higher-level factors that influence a web consumer's intention to reuse a web site by utilizing a second-order approach. An initial model was developed with 335 subjects and confirmed using an additional 311 participants. Usefulness, Response Time, Trust,...

The paper presents WebQual™, a Web site quality measure with 12 dimensions. Development was based on an extensive literature review, and interviews with Web designers and Web visitors. The instrument was refined using two successive samples, and the validity of the final instrument was tested with a third confirmatory sample.

Telephone interviews were conducted with data warehousing managers in ten companies in order to better understand the process through which data warehou­sing projects are approved. The companies’ processes are described along with generalizations based on the case studies. Data warehousing initiatives can be championed by either IS or a functional...