Elaine Mosconi

Elaine Mosconi
Université de Sherbrooke | UdeS · Department of Information Systems and Management Science

PhD
Associate Professor, Université de Sherbrooke

About

96
Publications
60,522
Reads
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371
Citations
Introduction
My interests are related to digital transformation, digital literacy, digital technologies adoption and impacts, collaborative innovation, Industry 4.0 and business intelligence. My research is multidisplinary. I collaborate with researchers with operations management, innovation management, applied ethics, human resources management, health care management and also information systems.
Additional affiliations
July 2012 - June 2019
Université de Sherbrooke
Position
  • Professor (Assistant)
July 2012 - present
Université de Sherbrooke
Position
  • Professor (Associate)
Description
  • - Cofounder of IntelliLab.org and Excellence center CEGEMI.org - Member of CoRoM - Collaborative Robotics on Manufacturing (corom.ca); SupplyChain4.org network; WAIM.Network (The Work in the Age of Intelligent Machines); PRISME (usherbrooke.ca/prisme)
September 2008 - December 2012
Laval University
Position
  • Lecturer
Education
September 2007 - October 2014
Laval University
Field of study
  • Information Systems
March 2001 - December 2003
University of São Paulo
Field of study
  • Industrial Engineering
March 1995 - July 1999
Universidade Federal de São Carlos
Field of study
  • Information Sciences

Publications

Publications (96)
Article
Medium enterprises (MEs) form a majority of enterprises in several regions, yet they are underrepresented in the literature. The digital transformation known as Industry 4.0 (I4.0) brings new data streams into enterprises. MEs and large enterprises will both leverage business intelligence and analytics (BI&A) to improve their business performance,...
Conference Paper
Full-text available
The shift towards human-robot collaboration (HRC) has the potential to increase productivity and sustainability, while reducing costs for the manufacturing industries. Indeed, it holds great potential for workplaces, allowing individuals to forsake repetitive or physically demanding jobs to focus on safer and more fulfilling ones. Still, integratio...
Article
This systematic review assesses the feasibility and efficacy of social networking or enterprise social networking for promoting healthy lifestyles or for occupational health and safety (OHS) prevention. Literature searches were conducted in several indexed databases in order to retrieve studies whose main objective was the promotion of healthy life...
Article
Dynamic capability is an emerging field for firms facing a turbulent environment. Previous studies highlight that firms with little dynamic capabilities to enhance organizational performance face many survival challenges. This study proposes how small and medium enterprises (SMEs) can enhance their dynamic capabilities through learning mechanisms s...
Article
Purpose The goal of this study is twofold: first, it seeks to investigate how enterprise social media (ESM) usage contributes to firm performance, especially through operational performance metrics; second, to identify the ESM users’ behaviors that help to improve firm performance. Design/methodology/approach An interpretive case study of a medium...
Article
Full-text available
With the evolution of Industry 4.0, some problems related to inefficient digitalization become clearer in organizations. To minimize these problems, implementation of the lean philosophy is needed in the digital environment. However, before Lean can start to solve the digitalization problems, there is a need to digitalize its tools so that they can...
Conference Paper
Traceability is the ability to trace and track products and processes from the source to the final consumer. Traceability systems are required in supply chain ventures and are considered essential to improve quality control and respond to customer and authority pressure. Since they face several challenges, it has been suggested that the implementat...
Article
Purpose The purpose of this paper is to investigate how to support small organizations to navigate the context of an accelerated Digital Transformation using Enterprise Social Media platforms, in response to external contingencies, such as the COVID-19 pandemic. Design/methodology/approach A longitudinal action research study, supported by an expl...
Conference Paper
Full-text available
In developing economies, information and communication technologies (ICT) help to increase, among other things, economic prosperity, living standards, financial industry growth, and sustainable development. Thus, this paper focuses on the effects of the use of social media on SMEs' innovation performance. Importantly, it explores the moderating of...
Article
Digitalization across a range of industry and service sectors is transforming the workplace and human resources. The adoption of disruptive technologies associated with the Fourth Industrial Revolution, also known as Industry 4.0, is reshaping the way people work, learn, lead, manage, recruit, and interact with each other. The aim of this study is...
Conference Paper
Full-text available
Potential solutions emerge with the fourth Industrial Revolution technologies, including the Internet of Things, Artificial Intelligence and Blockchain. The global supply chain requires greater traceability and transparency to ensure product security, efficient management and sustainable performance. However, traditional supply chains face several...
Conference Paper
Full-text available
For the fourth time in a row, HICSS is hosting the “Making Digital Transformation (DT) Real” minitrack and putting forward new ideas about how organizations, managers and individuals are dealing with DT. In this editorial, a short introduction to the topic is proposed and different contributions are briefly presented to offer a snapshot of this rel...
Article
This article focuses on the use of immersive technologies as key enhancers of visitor experiences in museums. Using adoption theories and introducing the concepts of in-museum interactivity and smart retailing, the authors document the gap in the literature of museum digitalization and develop a conceptual model. The 279 answers of museum visitors...
Article
Full-text available
‘Digital transformation’ has become a key concern with impactful consequences for business leaders, individuals, and policymakers alike (Pappas et al. 2019; Schneider & Kokshagina 2021, Sebastian et al. 2017, Zimmer et al. 2020). While these impacts are undoubtedly important to the actors involved and may indeed transform them in diverse ways, an i...
Conference Paper
Full-text available
This study analyses the effects of social media on innovation performance. The objective is twofold: 1) to test the effect of social media use on innovation performance in SMEs; and 2) to investigate the role of analytics capability in the relationship between social media use and innovation performance. To reach these objectives an online survey w...
Book
Full-text available
Gestion des technologies d’affaires propose de nombreux exemples actuels et des rubriques sur les pratiques dans le monde des affaires d’aujourd’hui qui alimenteront votre réflexion sur des sujets tels que l’éthique et la sécurité, les innovations, la mondialisation et la gestion d’un système d’information. Les mises en situation, les études de cas...
Article
Full-text available
Apresentam-se estudos e as ações acadêmicas para solucionar o problema das fake news no contexto social, principalmente em relação a democracia de um país. A metodologia é alicerçada na Revisão Sistemática da Literatura sobre o tema competência em informação e fake news, a fim de demonstrar como a academia vem pesquisando e demonstrando suas aborda...
Conference Paper
La TN est un phénomène complexe, mais peu d’études abordent le parcours de la TN d’un point de vue intégrateur et holistique permettant aux gestionnaires de comprendre comment convertir les technologies disponibles dans les organisations en vue de sa pérennité. Ce papier présente une exploration auprès de données du terrain pour une discussion du r...
Article
Full-text available
In dynamic and complex environments, it can be difficult for small and mediumsizedenterprises (SMEs) to achieve business performance, innovate and survive, even thoughthese actions are crucial for economic growth and competitiveness. Competitive intelligence (CI)appears as a strategic practice to help them. Although there are many theoretical studi...
Article
Full-text available
In dynamic and complex environments, it can be difficult for small and mediumsized enterprises (SMEs) to achieve business performance, innovate and survive, even though these actions are crucial for economic growth and competitiveness. Competitive intelligence (CI) appears as a strategic practice to help them. Although there are many theoretical st...
Chapter
Learning factories have an important role in the development of Industry 4.0, providing a rich environment where researchers and companies can collaborate and test (in multiple scenarios) the application of cutting-edge technologies (e.g. the internet of things, big data, collaborative robots, additive manufacturing, modeling and simulation). The p...
Conference Paper
Full-text available
Organisations are engaged in digitalisation or contemplating their need to start this transformation. Yet, there is not a single framework unifying the different aspects of the digital transformation based on digital value creation. This study attempts to fill this gap by reviewing existing frameworks and theoretical models on digital transformatio...
Chapter
Full-text available
The purpose is to analyse information literacy to provide ethical insight into artificial intelligence. The methodology was based on a systematic literature review of SCOPUS, Web of Science, Library and Information Science Abstracts, and Science Direct. The results demonstrated that there are only a few studies about the topic, so there is a resear...
Chapter
Industry 4.0 contributes to the increase in technological production and the use of environmental resources. Because of that, researchers need to discuss circular economy issues in the context of I4.0. To understand the circular economy, people need to know how to access, evaluate, and use the information (information literacy). The purpose of this...
Article
Social projects are an important mean to reduce social problems and they have an increased relevance in contexts of high social inequalities, as it is the case of Brazil. However, the existence of these projects may not be enough, they need to be properly managed, including projects risks. In this context, this paper aims to evaluate the applicatio...
Conference Paper
Full-text available
In the present globalized and digital business environment, an organization's capacity to accurately manage its knowledge has the potential to generate superior efficiency and higher innovation performance. Even if they are aware of this, some organizations, driven by short-term strategies and profits, resist in breaking the Digital transformation...
Conference Paper
The worldwide investment in Digital Transformation technologies is exponentially increasing and a digital platform economy is becoming real. In all activity sectors, organizations are systematically using emergent technologies to achieve superior performance. Among these technologies, we highlight the use of social media platforms, which are gradua...
Conference Paper
Today’s business environment requires innovation and multidisciplinary teams. In this context, a growing number of organizations are adopting Enterprise Social Media (ESM) to initiate their Digital Transformation journey. However, many ESM initiatives fail, only achieving superficial interactions without creating value for organizations. This paper...
Article
Full-text available
Esse artigo tem como objetivo discutir como a competência em informação pode apoiar as organizações a superar as barreiram que atrapalham o processo de inovação no contexto da Indústria 4.0. O foco é ajudar os professionais a vencer estes desafios por meio da competência em informação. A metodologia é baseada em uma pesquisa bibliográfica, a fim de...
Conference Paper
Full-text available
The pervasive and ubiquitous characteristics of information technology has been associated to technostress. Current measures oftechnostress do not consider some recent issues of the stress generated by technology in the day-to-day work of lawyers. This paper presents the validation of a 25-item self-report scale (TechnoStressors-Index-TSI) for the...
Conference Paper
Full-text available
For the second time, HICSS is hosting the minitrack Making Digital Transformation Real. After receiving 13 submissions from mainly authors at European research institutions, the focus is clearly on capability and case study research. To classify the seven selected submissions, a management perspective of preparing, doing, and evaluating fitted well...
Chapter
Industry 4.0 contributes to the increase in technological production and the use of environmental resources. Because of that, researchers need to discuss circular economy issues in the context of I4.0. To understand the circular economy, people need to know how to access, evaluate, and use the information (information literacy). The purpose of this...
Presentation
Learning factories have an important role in the development of Industry 4.0, providing a rich environment where researchers and companies can collaborate and test (in multiple scenarios) the application of cutting-edge technologies (e.g. the internet of things, big data, collaborative robots, additive manufacturing, simulation modeling). The purpo...
Conference Paper
Full-text available
Sustainable development is dependent on significant improvement in supply chain resource utilization and efficiency. It requires a holistic Product Life Cycle (PLC) perspective from producer to end consumer. This perspective includes to reduce waste, to reuse and recycle materials, and to extend the PLC through remanufacturing, resulting in a close...
Chapter
Learning factories have an important role in the development of Industry 4.0, providing a rich environment where researchers and companies can collaborate and test (in multiple scenarios) the application of cutting-edge technologies (e.g. the internet of things, big data, collaborative robots, additive manufacturing, simulation). The purpose of thi...
Conference Paper
Full-text available
Disruptive technologies are triggers that transform the nature of work, leading to profound changes in organizational structure, labor relations, employee skills, customer relationship and communications. However, few studies have investigated how these changes are perceived and experienced by managers. How do they deal with new routines? How do th...
Article
Purpose The purpose of this study is twofold: to investigate the role of big data in firms’ co-knowledge and value creation and to understand the underlying drivers behind value creation through big data in the oil and gas industry by underscoring the role of firms’ capabilities, trends and challenges. Design/methodology/approach Following an indu...
Conference Paper
Full-text available
La présente étude cherche à comprendre l'impact des différentes stratégies de contenus sur l'engagement au niveau des utilisateurs des médias sociaux envers une marque. Une analyse du contenu des publications sur la page Facebook a permis d'identifier quelles stratégies permettent d'engager les abonnés de Business One selon les différents contenus...
Conference Paper
L’économie de plusieurs pays repose en grande partie sur la contribution des PME. Étant donné que celles-ci opèrent dans un environnement turbulent, leur survie est plus que jamais tributaire de la performance en innovation. Toutefois, en raison de l’incertitude et du risque, peu de projets d’innovation réussissent. Afin de relever ces défis, l’ado...
Preprint
Social media contributed to the dissemination of information in a more agile way. Society produces and consumes information concomitantly. Individuals need to know how to interpret information critically. In politics, the situation is even more complex because misinformation or disinformation is used to favor a particular candidate or party in elec...
Research
Full-text available
Track 5: AI and business We are seeking contributions to this track of the following types: full research papers, and research-in-progress papers. In addition, submissions employing empirical methods (e.g., surveys, in-depth cases, pilot studies, mixed methods, etc) are welcome. We encourage submissions but are not limited to the following topics...
Research
Full-text available
This minitrack aims to discuss how organizations change due to digital transformation. Theoretical or applied papers are welcome. Proposed topics include, but are not limited to: • DT challenges, barriers, drivers, triggers, barriers, success factors • Required DT human resources, technology, corporate strategies • DT key performance indicators, m...
Conference Paper
Introduction and purpose: Despite the importance of the SMEs in CANADA’s economic growth, competitiveness in a dynamic and complex environment is becoming more and more difficult to ensure for SMEs. In order to survive and achieve business performance, there is a need for SMEs to innovate. Innovation is based largely on investing in research and de...
Conference Paper
Full-text available
In the context of Industry 4.0 and the Internet of Things (IoT), machine-tools producers are adopting servitization as a way to develop and sell new specialized data-oriented services already imbedded in their machines, providing analytics. However, large companies producing automation services and products offer generic turnkey IoT-based solutions...
Article
Full-text available
As políticas públicas têm contribuído para transformações nos negócios dos países. Essas políticas têm como missão ajudar os negócios a se tornarem mais competitivos e ter condições de investir em inovação. A indústria 4.0 vem trazendo novas transformações para as organizações e por isso, vários países têm aplicado políticas públicas a fim de contr...
Article
Full-text available
In the context of Industry 4.0 and the Internet of Things (IoT), machine-tools producers are adopting servitization as a way to develop and sell new specialized data-oriented services already imbedded in their machines, providing analytics. However, large companies producing automation services and products offer generic turnkey IoT-based solutions...
Article
Full-text available
Industry 4.0 has brought new transformations to the organizations. Therefore, many countries have applied public policies in order to contribute to the economic competitiveness. The purpose of this paper is to analyze the actions and public policies of Brazil and Canada, so organizations can innovate and be competitive in the context of industry 4....
Conference Paper
Full-text available
Digital Transformation (DT) is based on a superior connectivity and in an explosion of available data, changing the way enterprises do business. This frequently implies the development of new strategies, new business models and new capabilities. By proposing the mini-track Making Digital Transformation Real, the objective is to put forward new idea...
Conference Paper
Full-text available
The pervasiveness of information and communications technologies (ICT) has changed the nature of work in recent decades. Positive and negative impacts of ICT have been identified in every profession, including among lawyers. This paper examines the impact of ICT on the working conditions, stress and psychological distress experienced by lawyers, ba...
Article
Full-text available
This paper investigated how information literacy and competitive intelligence are connected in business management and information science fields. It demonstrates the contribution of information literacy in the phases of the competitive intelligence process. This paper is relevant, since the model supports creativity and collaborative innovation in...
Chapter
Full-text available
The technological transformations that involve the organizations is an element of important discussion and reflection so that professionals and the organizations themselves adapt to these new scenarios. The Internet of Things (IoT) is a constituent part of the industry 4.0 (I4.0) and is revolutionizing the sources of information in organizations, o...
Conference Paper
Industry 4.0 is affecting manufacturing small and medium enterprises (SMEs) just as much as big enterprises, yet they are underrepresented in literature. Models developed for large companies do not necessary apply to SMEs. Furthermore, there are few studies focusing on business intelligence (BI) impact on value creation in I4.0. Value creation from...
Conference Paper
Looking at the necessity to understand the technological revolution in course on the banking market, and which promises to become more dramatic in the next years, this study aims to investigate and to analyze the impact of technology on the Brazilian banking market using as a start point the manager's perception. To understand managers' perception,...
Conference Paper
To remain competitive, companies must invest in emerging technologies that characterizes the Industry 4.0 (I4.0). To make the shift to I4.0, companies must define their strategic direction and then deploy it to the operational level. The main objective of this paper is to propose a framework that helps companies on this transition. Using a systemat...
Conference Paper
En raison de leur contribution importante dans le PIB du Canada, la survie des PME s’avère cruciale. Ayant des ressources limitées, les PME sont dans l’obligation de dépendre de moins en moins de la R-D, couteuse et risquée, pour innover, ce qui incite la mise en place des activités d’intelligence compétitive. Toutefois, celles-ci requièrent l’iden...
Conference Paper
Dans un contexte de innovation, la connaissance est fondamentale. Cette étude de cas exploratoire mobilise un modèle multidimensionnel de la gestion des connaissances lors de l’innovation sur les méthode de travail auprès d’une équipe de développement web d’une grande organisation parapublique québécoise. L’objectif est d’analyser la dynamique de f...
Conference Paper
Full-text available
Data collection and analysis have been at the core of business intelligence (BI) for many years, but traditional BI must be adapted for the large volume of data coming from Industry 4.0 (I4.0) technologies. They generate large amounts of data that need to be processed and used in decision-making to generate value for the companies. Value generation...
Conference Paper
Full-text available
Social media platforms allow for the integration of online and offline experiences for customers and brand relationships. Firms must understand which moves are the best to engage customers on social platforms. Smartphone’ s adoption has contributed to the expansion of social media uses and seems to facilitate engagement in online brands’ experience...
Book
L’outil indispensable à la prise de décision. Gestion des technologies d’affaires propose de nombreux exemples actuels et des rubriques sur les pratiques dans le monde des affaires d’aujourd’hui qui alimenteront votre réflexion sur des sujets tels que l’éthique et la sécurité, les innovations, la mondialisation et la gestion d’un système d’informa...
Poster
Manufacturing companies are facing the Fourth Industrial Revolution: after automatizing production, the smart factories are now moving towards autono- mous production lines and the entire factory generates lots of data. This represents an opportunity if it is properly analysed and used in decision-making to generate value for the companies. This pa...
Conference Paper
In the 21rst century, firms face increasing challenges in their decision making in markets that are in continual flux and products with shorter life cycles. It is a known fact that the quality of information for the manager and the business owner is pivotal in making decisions. But the barrage of data coming from so many sources can be overwhelming...
Presentation
Manufacturing companies are facing the Fourth Industrial Revolution: after automatizing production, the smart factories are now moving towards autono- mous production lines and the entire factory generates lots of data. This represents an opportunity if it is properly analysed and used in decision-making to generate value for the companies. This pa...
Poster
Since the time when the concept of the Fourth Industrial Rev- olution, or I4.0, was first presented at the Hannover Fair in Germany in 2011, dis- cussion, research and business opportunity have exploded. Having some technolo- gies aggregate into one concept was seen as the start of an industrial revolution. But for some, the buzz around the I4.0 re...
Conference Paper
Qu'est-ce que l’intelligence compétitive et quel effet peut-elle avoir sur la performance de l’innovation ? Plusieurs auteurs se sont intéressés à l’importance de l’information intelligente au cours des dernières décennies. Cependant, une variété de concepts ayant des significations similaires rend la compréhension du sujet un peu difficile. S'appu...
Conference Paper
Full-text available
SMEs evolve in a highly competitive environment, where firms' survival depends on their ability to differentiate themselves from competitors and provide greater value for customers. This study focuses on how social media tools can enable SMEs to collaborate with external parties, such as customers, partners, and suppliers, to generate value through...
Conference Paper
This paper studies the impact of enterprise social media (ESM) usage on firm performance. Drawing on research on organizational citizenship, social capital, and information systems, we posit that enterprise social media can affect firm performance through the enactment of specific citizenship behaviors. More precisely, we identify seven citizenship...
Article
Full-text available
Social media intelligence is a strategic knowledge source for decision and performance for firms, knowledge from customers, products and the market. From both information systems (IS) and marketing perspectives, an important issue is the understanding of the main factors that lead to disengagement of members in social media platforms or virtual com...
Conference Paper
Full-text available
In a business world where competitive pressure is constantly increasing, firms are continuously trying to differentiate themselves. The advent of Web 2.0 technologies such as social media allowed firms to communicate and interact with consumers and online users in order to collect information and to perform R&D, marketing and sales tasks. This stud...