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Dubravka Cecez-Kecmanovic

Dubravka Cecez-Kecmanovic
UNSW Sydney | UNSW · School of Information Systems and Technology Management

PhD

About

160
Publications
271,924
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3,140
Citations
Additional affiliations
January 2001 - May 2016
UNSW Sydney
Position
  • Professor

Publications

Publications (160)
Conference Paper
Full-text available
Information technologies (IT) give rise to new digital work practices that challenge institutionalized work arrangements. The literature has focused on how key actors legitimate digital work practices in traditional organizations. However, digital work entails sui generis new work forms that are emerging outside of traditional organizations. Unders...
Article
In the introductory paper of this special issue on new ways of working (NWW) the editors first reflect on the meaning of the ‘new’, finding inspiration in Hannes Meyer's essay “The New World” (1926). The ‘new’ is always relative, of course, closely associated with technological innovation, in our case digitalization, and integrates spatiotemporal,...
Article
The mounting evidence of unintended harmful social consequences of automated algorithmic decision-making (AADM), powered by AI and big data, in transformative services (e.g., welfare services), is startling. The algorithmic harm experienced by individuals, communities and society-at-large involves new injustice claims and disputes that go beyond is...
Article
In this paper, we focus on the growing evidence of unintended harmful societal effects of automated algorithmic decision-making (AADM) in transformative services (e.g., social welfare, healthcare, education, policing and criminal justice), for individuals, communities and society at large. Drawing from the long-established research on social pollut...
Article
In this paper, we focus on the growing evidence of unintended harmful societal effects of automated algorithmic decision-making (AADM) in transformative services (e.g., social welfare, healthcare, education, policing and criminal justice), for individuals, communities and society at large. Drawing from the long-established research on social pollut...
Conference Paper
Full-text available
Digital technologies are reconfiguring how work is organised and how digital workers are led. Management and leadership research have conventionally assumed that organisations require top-down, hierarchical management. However, leadership in digitally enabled forms of work is bound to differ in substantial ways from more traditional in-person setti...
Article
In this paper we focus on the emerging phenomenon of Open Government Data Platforms (OGDPs), in particular those that provide open performance data to general public. Governments world-wide continue to implement these platforms, aiming to increase transparency and accountability. However, in spite of their positive intentions, ODGPs that provide pe...
Article
Full-text available
What are the potential futures of knowledge work, given its transformation into almost exclusively digital work during the COVID-19 pandemic crisis? Our ongoing research program on digital nomadism informs a Hegelian dialectical analysis and an envisioning of the future(s) of knowledge work. We contrast the Factory paradigm of work (thesis), exempl...
Article
The purpose of the special issue is to foster and contribute to methodological advances of qualitative research, including new philosophical approaches and innovative research designs and methods that enable more profound, critically engaged, practically relevant, and reflexive insights into information systems and organizing in the digital era. Wi...
Conference Paper
Full-text available
Digital nomadism is a growing phenomenon wherein technology enables new forms of resistance against the norms of the market economy. However, digital nomads inevitably also comply with the market economy. In this paper, we synthesise literature about the complicating role of technology in the market economy throughout history, to develop a research...
Conference Paper
Full-text available
This paper presents a literature review of critical information systems (IS) research. Specifically, it focuses on how IS researchers have responded to Myers and Klein’s (2011) call to consider critical approaches and theorists in addition Bourdieu, Foucault and Habermas. The review identifies and discusses three types of critical IS research “beyo...
Conference Paper
Full-text available
Digital technologies have redefined many jobs and are challenging how people define themselves at work. Scholars have long argued that people's work identities are mainly derived from the organizational environment in which they are embedded. But advances in digital technologies, in combination with a global restructuration of labor markets, have l...
Conference Paper
Full-text available
The way we perform and organise work has undeniably changed and will continue to do so in the next decades. Work is becoming increasingly digital, independent, and performed outside of hierarchical organisations. These new forms of work, characterised by organisational independence, pose new challenges to management research and its theoretical con...
Article
Full-text available
Crowdsourcing practices have generated much discussion on their ethics and fairness, yet these topics have received little scholarly investigation. Some have criticized crowdsourcing for worker exploitation and for undermining workplace regulations. Others have lauded crowdsourcing for enabling workers' autonomy and allowing disadvantaged people to...
Conference Paper
Full-text available
Information technology (IT)-enabled, educational practices and open learning approaches are starting to transform traditional educational institutions. In particular, the use of digital platforms to engage both learners and educators in the process of knowledge co-creation and sharing is growing under the name of “crowdsourcing for education”. Alth...
Article
Full-text available
High failure rates of information systems development (ISD) projects continue to trouble organizations and information systems practices. Such a state of affairs has been of great concern for the information systems discipline for decades, motivating information systems researchers to focus on and extensively study ISD project failure. However, the...
Conference Paper
Full-text available
This paper presents a literature review and conceptual development of digital nomadism. Digital nomadism is characterised by mobile workers indefinitely travelling between different locations while continually fulfilling their work obligations. The emerging literature on digital nomadism is fragmented and primarily focused on digital nomads' lifest...
Article
Full-text available
High failure rates of information systems development (ISD) projects continue to trouble organizations and information systems practices. Such a state of affairs has been of great concern for the IS discipline for decades, motivating IS researchers to focus on and extensively study ISD projects failure. However, the increasing complexity and uncert...
Chapter
The deployment of information technology (IT) systems in the public sector is radically transforming information flows between government agencies, public sector organizations and citizens. We focus on IT systems introduced to increase accountability and transparency in the public sector by providing open performance-related data and services to ci...
Article
Government agencies worldwide continue their commitment to providing open data in order to increase transparency of education, healthcare and other public services. Focusing on open government information systems (IS) that provide performance-related data, this paper explores the ongoing tension between government’s goal of transparency and the res...
Conference Paper
This article examines the shifts in Information Systems (IS) research from a positivist to interpretive to sociomaterial paradigm by demonstrating how the shifts reflected the move from substantialist towards process metaphysics. Such metaphysical grounding provides a foundation for deeper understanding of paradigm differences and the struggles whe...
Article
Research on telework often focuses on the outcomes of telework, investigating if telework is ultimately a ‘good’ or a ‘bad’ thing for teleworkers and their organisations. However, findings across telework research studies are often inconclusive, requiring deeper engagement with potential explanations for contradictory and paradoxical results. This...
Article
Full-text available
This paper contributes to a better understanding of ethical concerns regarding the deployment of complex public sector IT systems and the information flows they instigate. The paper aims to reveal how different views on IT and IT-enabled information flows allow us to see differently their social implications and to construe different ethical questi...
Chapter
This paper focuses on the relationship between information systems (IS) and organizational processes from the perspective of the rationality of actors and their actions. The terms rational and rationality that are used in theoretical writings and in everyday life denote a multiplicity of meanings. The idea of reason has been connected with the disp...
Chapter
Full-text available
General guidelines for conducting literature reviews often do not address the question of literature searches and dealing with a potentially large number of identified sources. These issues are specifically addressed by so-called systematic literature reviews (SLR) that propose a strict protocol for the search and appraisal of literature. Moreover,...
Article
Full-text available
Digital technologies have disrupted a variety of organizations; however, Information Systems research has yet to explore in-depth why this may be occurring or the implications of this process for those involved. In this paper we present an exemplary case of digital technology disruption in a newspaper company - an organization in the midst of an id...
Article
Systematic Literature Reviews (SLRs) are making their inroads into the IS discipline. By responding to the commentaries this rejoinder contributes to a debate about potential merits, limitations and wider ramifications of SLR for the IS discipline. More specifically we engage with the questions: What is an SLR and can it be conducted partially? How...
Article
Full-text available
General guidelines for conducting literature reviews often do not address the question of literature searches and dealing with a potentially large number of identified sources. These issues are specifically addressed by so-called systematic literature reviews (SLRs) that propose a strict protocol for the search and appraisal of literature. Moreover...
Conference Paper
Full-text available
This paper aims to advance understanding of in-formation systems (IS) through a critical reflection on how IS are currently defined in the IS literature. Using the hermeneutic approach for conducting lit-erature reviews the paper identifies 34 definitions of IS in the literature. Based on the analysis of these 34 definitions four different views of...
Conference Paper
Full-text available
The need to further conceptual engagement with information has been raised repeatedly over the last forty years. Approaches to understanding information in Information Systems have so far focused on defining what information is. In this paper we propose a fundamentally different approach. Using Wittgenstein's philosophy of language we develop a des...
Conference Paper
Full-text available
This paper contributes to an emerging discourse on the meaning of technology in today's networked society by exploring connectivity as a hallmark of the networked society. Based on an empirical study of professionals, arguably the forerunners of the networked society, the paper seeks to answer how connectivity matters. Rich narratives from in-depth...
Article
Full-text available
The Special Issue of Sociomaterialty of IS & Organizing presents articles on sociomateriality and question the extent to which they reflect the distinct nature of sociomaterial entanglements. Melissa Mazmanian, Marisa Cohn, and Paul Dourish provide a new perspective, which they call dynamic reconfiguration, for studying sociomateriality in informat...
Conference Paper
Full-text available
Engagement in work through information and communication technology from places other than a corporate office, often referred to as telework, is simultaneously transforming work and life. In order to support successful adoption of telework by organizations it is important to move away from re- search stacking up evidence for or against telework. In...
Article
Full-text available
The paper questions common assumptions in the dominant representational framings of information systems success and failure and proposes a performative perspective that conceives IS success and failure as relational effects performed by sociomaterial practices of IS project actor-networks of developers, managers, tech-nologies, project documents, m...
Article
Full-text available
The field of information systems (IS) faces a credibility crisis, which threatens its stature as a highly-respected academic discipline. This article summarizes a panel discussion at the ICIS 2011 Conference, where a group of distinguished IS professors offered their unique perspectives on the challenges, origins, and solutions related to the globa...
Article
Full-text available
The quality and success of scholarly work depends in large measure on the quality of the literature review process. This paper advances conceptual understanding of the literature review process and extends earlier guidelines on literature reviews. It proposes a hermeneutic framework that integrates the analysis and interpretation of literature and...
Conference Paper
Full-text available
Telework is the engagement in work outside of a regular office setting by means of the use of information and communication technology (ICT). Findings reported in the literature are mixed with some studies having argued that telework provides workers the opportunity to better balance work and private roles. In contrast others have argued telework b...
Conference Paper
Full-text available
Information and communication technologies (ICT) have had, and continue to have, a profound impact on the way work is organized, undertaken and managed by organizations and their employees. Telework, in particular, allows employees to work anywhere and anytime. These developments are not simply extending earlier temporal and spatial boundaries of w...
Conference Paper
The aim of this essay is to put forward a performative, sociomaterial perspective on Information Systems (IS) success and failure in organisations by focusing intently upon the discursive-material nature of IS development and use in practice. Through the application of Actor Network Theory (ANT) to the case of an IS that transacts insurance product...
Chapter
Full-text available
This chapter begins with a broad overview of the methodological landscape that distinguishes between three levels: the level of meta-theoretical assumptions where different paradigms are articulated, the level of research methods and the level of research techniques and tools. Different research paradigms are then discussed, making explicit the ass...
Conference Paper
Full-text available
This paper examines the concepts of Information System (IS) – central to the IS discipline – with the aim to contribute to the debate on the nature of the concept and stimulate broader engagement of the IS community. To achieve this aim the paper identifies and critically examines common place conceptions of IS in the literature and also those most...
Conference Paper
Full-text available
Over the last two decades, the cultural and cognitive artifacts that information and communication technologies circulate have become entangled with human and technical actors to the point of inseparability. These entanglements are primarily driven by the proliferation and wide adoption of online and mobile technologies. As a result, we discern the...
Conference Paper
Full-text available
This research-in-progress paper evaluates the literature regarding "distress" in information systems (IS) development projects. An IS project is seen as distressed when experiencing critical problems that may ultimately result in project failure. This paper first discusses the notion of IS project distress in contrast to IS project failure and brie...
Chapter
This article explores issues associated with giving non-human actors a voice of their own in actor-network theory based research. What issues arise in doing so? Does doing so increase understanding of the issue to hand, bring to life and make more accessible and interesting the stories of these actors? Or does this anthropomorphism detract from the...
Conference Paper
Full-text available
This paper seeks to contribute to better understanding of information within the information systems (IS) discipline. It argues that a hierarchical view on data-information-knowledge-wisdom - dominant in the IS discipline - is limited and that numerous other attempts to conceptualize information are worthy of exploration. The paper thus reviews lit...
Article
Full-text available
Critical information systems (IS) research, it is argued, does not have a distinct methodological identity. While some research methods are closely related to the positivist research paradigm (experiments, surveys, and structural equation modelling) and others to the interpretivist paradigm (field study, ethnography, and action research), the criti...
Article
As Business Process Outsourcing (BPO) moves offshore and now includes Information Systems ( IS) Processes, there is a need to consider a combination of the two. This article explores the factors that a multinational organisation considered when it "offshored" its IS business processes to lower-cost destinations. It focuses on determining the drivin...
Article
Pre-investment evaluation of information system (IS) project proposals persists to be problematic and highly risky in practice. Numerous evaluation approaches and methodologies offered in the literature have not contributed to major improvements in practice. We propose here a radical departure from the dominant conceptions in IS evaluation literatu...
Conference Paper
Full-text available
Literature reviews are central to any academic research. Whether journal article, conference presentation or research thesis it is necessary for all of them to provide an overview of earlier research in order to contextualize one’s own findings. More fundamentally, the beginning of any research is crucially dependent on an appropriate literature re...
Article
We offered a new perspective on communication in computer-mediated environments by examining communicative practices used during discussion in an online financial forum about a listed company that was experiencing abnormal trading behavior. The analysis of communicative practices showed how the linguistic nature of the online forum allowed covert m...
Conference Paper
Full-text available
The field of Information Systems, it is argued, suffers from identity crisis and faces difficulties in achieving a disciplinary status (Galliers, 2006; Hassan, 2011). The IS research continues to be seen as lacking relevance and impact that negatively affects IS prospects for becoming a discipline. Key charges include the narrow research focus and...
Article
This paper adopts a transdisciplinary perspective to studying the use of collaborative technologies for environmental collaboration among diverse stakeholders, mobilised towards creating and achieving shared environmental goals. Environmental collaboration is a complex phenomenon involving a multitude of stakeholders and resources often dispersed a...
Article
The transition to a market economy has been painful, if not fatal, for many companies in the post- socialist Central and Eastern European countries. The case of the Slovenian Company Sava, presented in this paper, is remarkable not only due to its highly successful transition from a socialist Company operating in a protected market to a privatized...
Conference Paper
Full-text available
This paper investigates the concept of information. It follows different approaches for defining information before discussing a knowledge-in-action view on information as part of sociomaterial practices. Drawing from Stamper’s (1991) extended semiological framework the paper proposes its reinterpretation to study information as a sociomaterial phe...
Article
E-democracy and social media are the basis of a new way of engagement between government and the wider community. Rather than being an online form of existing relationships, social media offers government the capacity to connect with and share ideas with the electorate. This is more powerful than focus groups and polls, and more accessible than for...
Article
Full-text available
Conducting a literature review is a vital part of any research. Library and information science (LIS) professionals often play a central role in supporting academics in their efforts to locate relevant publications and in teaching novice researchers skills associated with literature reviews. This paper examines literature review processes with the...
Article
Full-text available
This article explores issues associated with giving non-human actors a voice of their own in actor-network theory based research. What issues arise in doing so? Does doing so increase understanding of the issue to hand, bring to life and make more accessible and interesting the stories of these actors? Or does this anthropomorphism detract from the...
Chapter
Pre-investment evaluation of information system (IS) project proposals persists to be problematic and highly risky in practice. Numerous evaluation approaches and methodologies, offered in the literature, have not contributed to major improvements in practice. In this paper we propose a radical departure from the dominant conceptions in IS evaluati...
Chapter
As Business Process Outsourcing (BPO) moves offshore and now includes Information Systems (IS) Processes, there is a need to consider a combination of the two. This article explores the factors that a multinational organisation considered when it “offshored” its IS business processes to lower-cost destinations. It focuses on determining the driving...
Chapter
As Business Process Outsourcing (BPO) moves offshore and now includes Information Systems (IS) Processes, there is a need to consider a combination of the two. This article explores the factors that a multinational organisation considered when it “offshored” its IS business processes to lower-cost destinations. It focuses on determining the driving...
Article
Full-text available
The purpose of this paper is to develop an understanding of the knowledge, skills and competencies demanded of early career information systems graduates in Australia. Job advertisements from 2006 were collected and investigated using content analysis software to determine the frequencies and patterns of occurrence of specific requirements. There w...
Article
Pre-investment evaluation of information system (IS) project proposals persists to be problematic and highly risky in practice. Numerous evaluation approaches and methodologies, offered in the literature, have not contributed to major improvements in practice. In this paper we propose a radical departure from the dominant conceptions in IS evaluati...
Article
As Business Process Outsourcing (BPO) moves offshore and now includes Information Systems (IS) Processes, there is a need to consider a combination of the two. This article explores the factors that a multinational organisation considered when it “offshored†its IS business processes to lower-cost destinations. It focuses on determining the driv...
Conference Paper
Full-text available
Pre-investment evaluation of information system project proposals persists in being problematic and highly risky in practice. Numerous evaluation approaches and methodologies, offered in the literature, have not contributed to major improvements in practice. As the literature review shows, these methodologies have assumed an ideal of objective and...
Conference Paper
The paper revisits the notion of emancipation in Information System Development (ISD) that seems to have lost a battle against functionalist and managerialist approaches dominant in information system (IS) research and practice. Unlike functionalist and managerialist views, the emancipatory view of ISD, informed by Critical Theory, considers ISD as...
Conference Paper
This research aims to advance understanding of how investments in Information Technologies (IT) impact on firm performance by developing and testing an advanced model of IT business value. Research so far has provided incomplete and controversial evidence as to the difference that IT investments made on firms' performance. This research adopts a no...
Article
Research aimed at understanding of how Information Technology (IT) investments impact on firm performance has produced incomplete and controversial results over the years. To improve understanding of the business value of IT investments we propose a theoretical framework to conduct and cross-examine a market (macro) view and an organisational (micr...
Article
Declining youth participation in civic affairs has raised the issue of youth disengagement. This paper explores the use of web-based and social networking technologies for the purpose of engaging young people in civic affairs to better inform government decision making. It is based on a field study in two regions of NSW where young people (aged 9-1...
Chapter
As Business Process Outsourcing (BPO) moves offshore and now includes Information Systems (IS) Processes, there is a need to consider a combination of the two. This article explores the factors that a multinational organisation considered when it “offshored” its IS business processes to lower-cost destinations. It focuses on determining the driving...
Article
The transition to a market economy has been painful, if not fatal, for many companies in the post-socialist Central and Eastern European countries. The case of the Slovenian Company Sava, presented in this paper, is remarkable not only due to its highly successful transition from a socialist Company operating in a protected market to a privatized C...
Article
Full-text available
The purpose of this paper is to develop an understanding of the knowledge, skills and competencies demanded of early career information systems (IS) graduates in Australia. Online job advertisements from 2006 were collected and investigated using content analysis software to determine the frequencies and patterns of occurrence of specific requireme...
Article
Full-text available
This paper seeks to advance the practice perspective on Information Systems (IS) and Organizational strategizing by drawing attention to individual, collective and organizational sensemaking that reveals some of the inner workings of strategy-in-practice. The paper presents the sensemaking view of organizations and IS strategizing that forms a theo...