Dr Sotiroula Liasidou

Cyprus University of Technology · Business School - Hotel and Tourism Management

In any city, various social groups coexist and need to have a harmonious symbiosis and optimise how people experience the city. The notion of urban planning incorporates positive city development that is active, socially sustainable, and inclusive. This study aims to identify whether the development of the Mediterranean city of Limassol, Cyprus ext...

Admittedly, tourism stakeholders become more aware of the negative impacts of tourism, and it has become increasingly important to brand and position destinations towards sustainability. The main concern is emphasizing economic, social, and environmental awareness and implementation at the destination level regarding planning and development. This...

Cross-industry clusters are essential for the economic prosperity of a region. However, studies do not address competitive clusters among the airline and tourism industries. Thus, this paper considers the case of both industries in terms of the clusters and synergies formed. This research aim is to provide an understanding of both industries’ prota...

The article discusses recent Higher Education (HE) initiatives to introduce the Sunflower Scheme, which enables students with hidden disabilities to ‘discreetly’ indicate the existence of a disability to access support. A significant problem related to persons with hidden disabilities lies in their frequent reluctance to disclose their disabilities...

Purpose The aim of this paper is to investigate and define employees' professionalism in the hotel industry. A professional employee has specific core competencies and personal attributes that improve the quality of service by resolving guest complaints, ensuring guest satisfaction and gaining a competitive advantage. In the hospitality industry, i...

Purpose The aim of this article is to examine Cyprus, an island highly dependent on tourism, by bringing together the aspects of accessibility as a holistic approach to sustainable tourism development and exploiting the potential for mitigating seasonality problems. Accessible tourism has remarkable potential as an emerging market in providing for...

Purpose Air connectivity is one of the most important aspects of tourism development, especially for island state destinations (ISD) which rely on air travel for accessibility. The complexity of the tourism industry necessitates close interaction among involved stakeholders to ensure successful policy implementation of air transportation operations...

Purpose Generation Z, Millennials, young travellers or iGeneration represent the age range from 18 to 29 with uniquely different characteristics and tourism preferences. This study aims to understand the travel behaviour of young travellers in terms of the travel decisions they make and their involvement in tourism activity. Design/methodology/app...

We examine the influence of COVID-19 on liquidity of the tourism industry in the UK, Europe and Spain. In the short run, the pandemic causes significant negative stock market reaction in the tourism industry. In the long run, the tourism industry recovers from the fall in returns due to the pandemic. Liquidity significantly decreases due to COVID-1...

The content of the EU28 Destination Management Organisations’ (DMOs’) official tourism websites is studied to understand how each country is promoting its online position and image, and whether this is compatible with the new forms of neo/post-Fordism consumption. The research incorporates critical discourse analysis (CDA) as a method to analyse th...

Adequate facilities and appropriate customer service in the hotel industry are needed to cater the increasing numbers of people with special needs, including within the senior cohort. This paper purpose is to assess and compare the cases of Cyprus and Portugal – countries that are highly dependent on the tourism industry – and to identify whether t...

Purpose This paper aims to provide an understanding of residents' perceptions of how tourism activity in a rural area impacts their environment as well as their economic and social lives individually and as a community. Design/methodology/approach As a primary method of data collection, semi-structured interviews were conducted with 20 residents i...

Exclaves are characterized by several advantages and disadvantages related to physical, economic, historical, social and cultural attributes; these depend on the owner- and the host-state as well as on relationship between the two. Using the case of Ceuta, a Spanish pene-exclave located in north-western Africa bordering Morocco, air travel mobility...

In this paper, we decompose hotel-sector total factor productivity growth into components attributable to changes in technical efficiency, scale effect, and technical change. The hotel-sector production frontier is ap- proximated parametrically using a primal approach requiring no data on output and input prices while per- mitting the conduction of...

A notable development in the past few years is that the concept of accessible and inclusive tourism (AIT) has gained momentum. This paper has two aims: first, to identify the extent to which tourism studies curricula can cultivate ethical behaviour in light of international legal mandates and conventions promoting the rights of people with disabili...

Purpose Culture is an important motivation force to people within the context of tourism. It provides new opportunities for destinations to promote cultural elements and attract more travellers. This study aims to investigate how the cultural heritage of Cyprus is promoted online and to identify whether the needs of travellers who focus on experie...

Successful destinations develop tourism policies, plans and strategies that ideally should ensure a harmonious symbiosis with the destination’s environment and social life. The island of Cyprus that has a long tourism history today is considered one of the most popular destinations in the Mediterranean basin. The aim of this research is to provide...

Purpose Purpose: The paper aims to bring together Limassol’s rich wine culture with the contemporary facet of its developing infrastructure and superstructure as a means through which to promote this city as a tourist destination. Additionally, to identify how Limassol can be experienced in relation to the wine culture based on the Experience econ...

Purpose In tourism literature, policy is synonymous with the involvement of the government in terms of planning, developing and organising the destination. In the case of the airline industry, policy is verified by a supranational body, the European Union, which sets outs guidelines for all member states. This paper aims to examine how the tourism...

The aim of the paper is to identify the stance of tourism industry practitioners in the Republic of Cyprus in the case of reunification. Since 1974 and the Turkish invasion, one third of the island’s territory has remained under an illegal occupation. Discussing Cyprus’ political problem and the potential of reunification in relation to the tourism...

Tourism policy constitutes a complex issue of analysis given the multidimensional nature of the industry. Understanding policy formation in well-established destinations, as in the case of the island of the Republic of Cyprus, can constitute a contextual backdrop to understand the pitfalls to implementing framed strategy. In particular, this articl...

This paper aims to provide an understanding on the decision making process that guide tourism trips based on the various strategies developed by the airlines. The primary research data was analysed using factor analysis as a pertinent statistical tool for grouping variables in order to understand common consumption behaviours. The results of the st...

Recent developments in the airline industry have given rise to new types of tourists who differ in terms of the ways they devise their own travel itineraries. In particular, airline liberalisation has impacted the tourism industry with an array of strategic actions that involve pricing, service and operations. Admittedly, the main parameter of alte...

Calls for closer, mutually‐enriching dialogues between studies of tourism and economic geography are often justified by the argument that tourism scholars are offered considerable theoretical, conceptual, and analytical opportunities by progress in economic geography. This article examines this claim through a discussion of the epistemological and...

The completion of the aviation liberalisation process in April 1997 transformed the business environment in the European Union enabling free market entry and exit, seat capacity determination and fare setting. The relevant literature confirms that the post-liberalisation European aviation scene is more competitive with a plethora of airlines enteri...

This study aims to explore policy implications, production and consumption processes between the airline and tourism industries. In particular, policy initiatives, product developments, innovation and consumption patterns are taken into consideration in order to identify the relationship between the two industries within the context of Cyprus. The...