Donghee Shin

Donghee Shin
Zayed University

Ph.D. Syracuse University
Professor

About

339
Publications
74,417
Reads
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10,551
Citations
Citations since 2016
143 Research Items
8064 Citations
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Introduction
Dr. Shin is a Full Professor of School of Media & Communication at Chung-Ang University and a Distinguished Endowed Professor of Ministry of Education in Korea. Prior to Chung-Ang University, he was a former founding Chair of the Department Interaction Science at Sungkyunkwan University. As a Director of Interaction Science Research Center, he also served as a Principal Investigator of BK21 Plus, a national research project hosted by the Ministry of Education in Korea. Current research projects: -Socio-Technical Design of Algorithms: Fairness, Accountability, and Transparency -Explicating the User Experience of News Recommendation Systems: Implication for User-Centered Algorithm
Additional affiliations
January 2020 - present
Zayed University
Position
  • Professor (Full)
Description
  • Chair, Abu Dhabi Campus Coordinator, Multimedia Design & Undergraduate Program
September 2016 - August 2019
Chung-Ang University
Position
  • Managing Director
May 2015 - August 2016
University of California, Berkeley
Position
  • Professor
Education
August 1999 - May 2004
Syracuse University
Field of study
  • Information, Media, Communication
May 1999 - August 2000
Syracuse University
Field of study
  • Information, Telecommunication
January 1997 - December 1998
Southern Illinois University Carbondale
Field of study
  • Information, Telecommunication

Publications

Publications (339)
Article
Full-text available
Through the lens of trust–commitment and co-creation theories, this study explores the effect of trust on commitment and co-creation intentions within the free-to-play (F2P) gaming industry, to extend our understanding of co-creation within a service context. Responses from an online survey were used as inputs into a structural equation model (SEM)...
Article
Understanding how algorithms shape users’ online experiences is a prerequisite to developing an effective algorithm design. Due to the rapid algorithmification of platforms, it is timely to examine users’ awareness of algorithms on online platforms because these algorithms can shape everyday decisions and interactions through mediating, gatekeeping...
Article
Full-text available
A number of artificial intelligence (AI) systems have been proposed to assist users in identifying the issues of algorithmic fairness and transparency. These AI systems use diverse bias detection methods from various perspectives, including exploratory cues, interpretable tools, and revealing algorithms. This study explains the design of AI systems...
Article
Full-text available
We examine the relationship between media use motivations and attitudes toward female politicians by proposing a conceptual model explaining the role of key mediating variables such as identification, narrative transportation, enjoyment, and political self-efficacy in influencing the attitude of the viewers of international TV drama towards female...
Article
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Distributed ledger technology is highlighted as a solid tool to address social and ecological challenges. Cryptocurrency is seen as a network with a socio-technical structure since the systems are composed of technical infrastructure and the social relations between users of the crypto ecosystem. The sociopolitical ramifications of cryptocurrency a...
Article
With the rapid increase in the use and implementation of AI in the journalism industry, the ethical issues of algorithmic journalism have grown rapidly and resulted in a large body of research that applied normative principles such as privacy, information disclosure, and data protection. Understanding how users’ information processing leads to info...
Article
BACKGROUND: While the intensive work-related use of information and communication technologies after working hours have led to increased techno-invasion, much less is known regarding whether and for whom techno-invasion influences job satisfaction. OBJECTIVE: Drawing on the conservation of resources theory and person-environment fit theory, this st...
Article
Purpose How does algorithmic information processing affect the thoughts and behavior of artificial intelligence (AI) users? In this study, the authors address this question by focusing on algorithm-based chatbots and examine the influence of culture on algorithms as a form of digital intermediation. Design/methodology/approach The authors conducte...
Article
Full-text available
Digital platforms have empowered individuals and communities to re-negotiate long-established notions of religion and authority. A new generation of social media influencers has recently emerged in the Muslim world. They are western-educated, unique storytellers, and savvy in digital media production. This raises new questions on the future of Isla...
Article
Drawing on the theory of affordance, we conceptualize affordance actualization for the metaverse games (MG) relative to the affordances of internalized and embodied experiences by users. Focusing on MG players' affordances, we examine how they affect the user experience by exploring how affordances are realized and enacted in an extended environmen...
Article
Full-text available
The speed and rate of technological adoption have been accelerating over the past decades. It's always been a question of how human being reacts to the growth of digital technology. On behalf of the editorial advisers, board members, and the editor team of Social Science Asia, volume 8, Number 2, 2022, the International College at Panyapiwat Instit...
Article
Full-text available
The exponential growth of algorithms has made establishing a trusted relationship between human and artificial intelligence increasingly important. Algorithm systems such as chatbots can play an important role in assessing a user’s credibility on algorithms. Unless users believe the chatbot’s information is credible, they are not likely to be willi...
Article
Public libraries must respond to the needs of the communities they serve in order to remain relevant, but assessing these needs is especially challenging in the midst of the rapid development of information technology. This study examines needs assessments to understand the user community, library services, and expected sources to determine user ne...
Article
Full-text available
This research aims to determine the key antecedent factors in consumers’ adoption of and their intention to recommend smartwatch wearable technology. The proposed research model combines the current technology acceptance and innovation diffusion theories with perceived aesthetic and perceived privacy risk to explain individuals’ smartwatch adoption...
Article
This study evaluates the impact of casting ethnically identical actors in advertisements to elicit a favourable attitude towards the advertisement and the product. Our study explores the effectiveness of cross-cultural advertising and investigates the effectiveness of advertisements. In this experimental study, a national sample (N = 252) was recru...
Article
Full-text available
Purpose As algorithms permeate nearly every aspect of digital life, artificial intelligence (AI) systems exert a growing influence on human behavior in the digital milieu. Despite its popularity, little is known about the roles and effects of algorithmic literacy (AL) on user acceptance. The purpose of this study is to contextualize AL in the AI en...
Article
The purpose of this study is to investigate the diffusion of smartness in hospitality and, furthermore, the assimilation of smart technologies in hotel business units. A qualitative exploratory investigation with an abductive research approach was adopted and data were collected through in-depth interviewing of 39 hotel managers in the highly advan...
Article
How do cultural values influence/are influenced by algorithms? A comparative study was conducted between the United States (US) and the United Arab Emirates (UAE) to investigate how users in the different cultures perceive the features of chatbot-driven news and how they view ethical issues concerning chatbot journalism. Different models of chatbot...
Article
Social networking sites (SNSs) provide a set of affordances that allow young adults to represent various aspects of their gendered identities and construct their identity-related experiences. This paper adopts Goffman’s concepts in relation to social media and his dramaturgical theories of the self as a framework for the study of online self-presen...
Article
Professional and academic debates on the role of media accountability instruments (MAIs) have so far largely focused on Western democracies and on solving the issues of transparency and trust through press and media councils, ombudspersons, media criticism fora, and digital forms of media accountability. They have notably ignored the disruptive for...
Article
Within the technology acceptance literature, the issue of top management support and commitment has been studied extensively; however, the issue of leadership per se has not been addressed directly. A missing piece of the leadership puzzle as it relates to technology acceptance is an exploration of how top management support gets translated in the...
Article
As the use of algorithms has emerged in journalism, analytic/algorithmic journalism (AJ) has seen rapid development in major news organizations. Despite this surging trend, little is known about the role and the effects of explainability on the process by which people perceive and make sense of trust in an algorithm-driven AI system. While AJ has g...
Article
This study conceptualises a framework of technological affordances for augmented reality games (ARG) relative to the affordances of internalised and embodied experiences by users. This study examines players’ affordances and investigate how they influence user experience in ARG. It explores how affordances are perceived and enacted by users in an a...
Article
This meta-analysis addressed the effects of mediated violence on the enjoyment audiences experienced after exposure to a diverse array of entertainment programs. Published journal articles were collected and effect sizes were analyzed to examine if there were differences in the enjoyment of violent content. Through the lens of a fixed effects model...
Article
How much do anthropomorphisms influence the perception of users about whether they are conversing with a human or an algorithm in a chatbot environment? We develop a cognitive model using the constructs of anthropomorphism and explainability to explain user experiences with conversational journalism (CJ) in the context of chatbot news. We examine h...
Article
Although algorithms have been widely used to deliver useful services, how users actually experience algorithm-driven news remains unclear. This study examines user attitude and perception of algorithmic journalism and identifies the similarities and differences in experience and satisfaction formation. A comparative study between the United States...
Article
Artificial intelligence and algorithmic decision-making processes are increasingly criticized for their black-box nature. Explainable AI approaches to trace human-interpretable decision processes from algorithms have been explored. Yet, little is known about algorithmic explainability from a human factors’ perspective. From the perspective of user...
Article
The recent proliferation of artificial intelligence (AI) gives rise to questions on how users interact with AI services and how algorithms embody the values of users. Despite the surging popularity of AI, how users evaluate algorithms, how people perceive algorithmic decisions, and how they relate to algorithmic functions remain largely unexplored....
Article
Objectives This study considers the affordance of users' perceived technological property of blockchains and investigates how users discover the possible actions that can be performed within blockchain media. With a focus on the role of trust, it analyzes how motivational affordances in blockchain media influence user experience Methods Qualitativ...
Conference Paper
Full-text available
In this paper, we present an ontology-based approach to analyze depression of family caregivers of patients with Alzheimer's disease. First, we developed depression ontology called OntoDepression considering the language written in social media. Four major classes and specialized subclasses are defined based on the online social media, dailyStrengt...
Article
Full-text available
With the growing presence of algorithms and their far-reaching effects, artificial intelligence (AI) will be mainstream trends any time soon. Despite this surging popularity, little is known about the processes through which people perceive and make a sense of trust through algorithmic characteristics in a personalized algorithm system. This study...
Article
Algorithmic journalism (AJ) has become widely popular, emerging in mainstream trends. Despite this surging popularity, little is known about the ways through which readers understand and actualize the potential for trust or affordances in AJ. The goal of the study is to highlight principles of algorithmic process in AJ and the processes these princ...
Article
Purpose Although Leader-Member Exchange (LMX) has been studied within the domain of organizational psychology, it has not received major attention from information systems literature and researchers. Drawing on LMX theory and the theory of reasoned interaction, this study investigates the roles of LMX, individual member's attitude toward system ado...
Article
Purpose With the conceptualization of the blockchain as a socio-technical assemblage, this study aims to critically examine the blockchain initiatives in Korea in terms of the opportunities, risks and challenges embedded in their development. Design/methodology/approach This paper analyzes blockchain design and development from socioecological vie...
Article
Trust in individual relationships with blockchain has become an increasingly prominent issue. This study introduces a key heuristic used to assess trust in blockchain by analyzing how privacy and security concerns about blockchains have an impact on the user's attitude and behavior. It proposes a blockchain user model by integrating security and pr...
Article
Objectives This study used ecological momentary assessment (EMA) to understand how the contextual factors of everyday life affect physical activity in terms of steps measured by wearable activity tracking devices and to identify what factors increase physical activity. In addition, this study investigated and analyzed the user environment and resul...
Preprint
Social networking sites (SNSs) provide a set of affordances that allow young adults to represent various aspects of their gendered identities and construct their identity-related experiences. This paper adopts Goffman's concepts in relation to social media and his dramaturgical theories of the self as a framework for the study of online self-presen...
Article
Purpose This study takes an affordance approach to explain how users perceive the affordance of user action within blockchain and examines how it influences the subsequent user experience. Focusing on the effect of trust on cognitive processes, the authors analyze how affordances in blockchains affect the user experience. Design/methodology/approa...
Article
Full-text available
Background: Activity trackers are becoming increasingly popular, but patients often hesitate to share the data from such devices with their health care providers. Researchers have shown that sharing everyday health data with physicians can foster greater patient engagement. Objectives: This research is intended to investigate activity tracker us...
Article
Although algorithms have been widely used to deliver useful applications and services, it is unclear how users actually experience and interact with algorithm-driven services. This ambiguity is even more troubling in news recommendation algorithms, where thorny issues are complicated. This study investigates the user experience and usability of alg...
Article
Full-text available
The main objective of this study was to investigate how and when online product presentation influences individual purchase intention of wearable devices in China. This study hypothesized that online product presentation would influence individual mental imagery, which, in turn, would impact purchase intention through perceived social risk and posi...
Article
Algorithms are progressively transforming human experience, especially, the interaction with businesses, governments, education, and entertainment. As a result, people are growingly seeing the outside world, in a sense, through the lens of algorithms. Despite the importance of algorithmic experience (AX), few studies had been devoted to investigati...
Chapter
In this paper, we present an ontology-based approach to analyze depression of family caregivers of Alzheimer’s disease patients. First, we developed depression ontology called OntoDepression considering the language written in social media. Four major classes and specialized subclasses are defined based on the dailyStrength, which is a well-known s...
Article
The goal of this study was to examine the effects of interaction techniques (e.g., swiping and tapping) and the range of thumb movements on interactivity, engagement, attitude, and behavioral intention in single-handed interaction by focusing on interactions with mobile devices such as smartphones. This study adopted the perspective of the hybrid d...
Article
Privacy amid rapid digitalization of medical records is a critical ingredient to the success of electronic-based health service. This paper explores the potential roles of privacy attitudes concerning medical data, based on a large set of a national sample data (n = 2638) from the U.S. Health Information National Trend Survey. We examine the ways i...
Article
The Internet of things (IoT) affords people plenty of opportunities and a higher quality of life as well as drives a huge amount of data. By drawing on the concept of affordances, this study examines the user experience of personal informatics focusing on the technological and affective nature of affordance. A multi-mixed approach is used by combin...
Article
Trust in individual relationships with blockchain has become an increasingly prominent issue. This study introduces a key heuristic used to assess trust in blockchain by analyzing how privacy and security concerns about blockchains have an impact on the user’s attitude and behavior. It proposes a blockchain user model by integrating security and pr...
Article
Purpose The purpose of this study is to offer a roadmap for work on the ethical and societal implications of algorithms and AI. Based on an analysis of the social, technical and regulatory challenges posed by algorithmic systems in Korea, this work conducts socioecological evaluations of the governance of algorithmic transparency and accountability...
Article
This study explored how China’s most authoritative English news medium, The China Daily, portrayed the Arab Spring within the context of the concerns of the Chinese government about the possibility of social movements within its own territory. It found that The China Daily utilized several characteristics – story framing, reliance on official sourc...
Article
Ha, J., & Shin, D. (2019). Portraying China as an advocate of peaceful coexistence: The China Daily’s framing of the Arab spring. Atlantic Journal of Communication, 27(3), 200-215. doi.org/10.1080/15456870.2019.1610764
Article
Analyzing data from a nationally representative online survey, this study explores the influence of individuals’ media exposure, information-gathering ability, and trust in institutions on their risk perceptions and behavioral intentions to engage in social and economic activities during the Middle East respiratory syndrome (MERS) outbreak in South...
Article
This study presents a conceptual model of understanding algorithmic digital surveillance systems, borrowing insight from Giddens, who proposed the notion of structuration as social practices deriving from the intersection between structure and agents. We argue that the status of privacy, or lack of it, is a product of these interactions, of which t...
Article
Recently in China, ‘Wanghong’ who influence others through online media in China appeared, influencing not only Chinese cultural industry but culture of consumption as well. The term ‘wanghong’ refers to Internet stars who are highly popular for sharing their unique content through real-time broadcasts and SNS platforms. Wanghongs influence the con...
Article
This paper describes a human factor considered risk assessment of automated vehicle using vehicle to vehicle wireless communication (V2V communication). A human-reaction time is incorporated into the probabilistic threat assessment algorithm for the human-centered risk assessment. The V2V communication have been fused with a radar sensor to achieve...
Article
In technology acceptance literature, few have studied end users’ post-adoption attitude of technologies within organizational contexts before end-users start using the technology- the pre-implementation stage. This research proposes that perceived usefulness, appropriateness, and perceived behavioral control have influences on post-adoption attitud...
Article
Full-text available
We proposed a model by framing personal information management (i.e. information transparency, proactiveness and sharing) as organizational citizenship behaviors with emphasizing their altruism nature in information system (IS) collaboration fashion to understand the mechanism through which job satisfaction influences information sharing by examini...
Article
Knowledge management systems (KMSs) provide organizations processes and tools to capture, organize, and manage knowledge. A plethora of research has investigated how technical and social aspects of KMSs impact users’ intentions and usage behavior. Recent inquiries on KMSs have begun to explore individual related factors such as individual motivatio...
Article
Full-text available
In technology acceptance literature, few have studied end users’ post-adoption attitude of technologies within organizational contexts before end-users start using the technology- the pre-implementation stage. This research proposes that perceived usefulness, appropriateness, and perceived behavioral control have influences on post-adoption attitud...
Article
In the wake of the remarkable popularity of augmented reality (AR) games, immersion has emerged as a key trend, raising questions about the role immersion plays in games and the manner in which humans actually experience it. Focusing on immersion in AR games, this study investigates the game-playing experience to determine whether users have favora...
Article
This study examines how two newspapers in South Korea, one conservative and one liberal, covered the U.S. presidential election of 2008. The study found that there was a significant divergence in the emphasis placed on certain types of issues between the two ideologically polarized newspapers. While the liberal Hankyoreh Daily placed more emphasis...
Article
Although virtual reality (VR) has been widely used to deliver news stories in immersive journalism (IJ), it is not clear how people are actually experiencing these stories and their contexts. Focusing on the immersion feature of VR stories, this study explicates the user experience to determine what it is like to experience news stories in VR and h...
Article
Purpose The purpose of this paper is to conduct a dual-level (organizational and individual user) analysis of development related to the Internet of Medical Things (IoMT). It examines the organizational dynamics of IoMT and develops a conceptual model for quality of experience (QoE) in user acceptance. Design/methodology/approach This study uses...
Article
Full-text available
Giving free game items to mobile users through in-app reward advertisements could generate a sampling effect and increase the probability of users making in-app purchases. By analyzing field data on user-level game-app usage behavior, the current researchers found that users who were offered a free game item as a reward more likely would purchase t...
Article
This study investigates the user experience to clarify what it is like to experience stories in VR (virtual reality) and how immersion influences story experiences in immersive storytelling. This study explores the immersive storytelling context, developing and testing a VR experience model that integrates presence, flow, empathy, and embodiment. T...
Article
Smart healthcare has become one of the most important issues for practitioners and researchers. In this study, we investigated the effects of social popularity and time scarcity on online consumer perceptions of smart healthcare products. To achieve this, we employed signaling theory and a laboratory-based eye-tracking design. We then collected bot...
Article
Full-text available
Consumers’ risk perception and trust are considered among the most important psychological states that influence online behavior. Despite the number of empirical studies that have explored the effects of trust and risk perceptions on consumer acceptance of e-services, the field remains fragmented and the posited research models are contradictory. T...
Article
The conditions in which moderating factors – media trust, mediabias, and political ideology – increase or limit the approval ratings of a politician in a partisan media environment were investigated using data obtained from the 2010 Pew survey. The findings show that media trust and media bias intensify negative presidential evaluations among consu...
Article
The goal of this paper is to discuss how branded content may be adopted to succeed with the over-the-top (OTT) market using digital product placement (PPL). Analyzing the eye movements of 34 subjects with manipulated experimental materials we also examined their fundamental attitudes toward branded content using digital PPL in the OTT environment....
Article
As virtual reality becomes more and more mainstream, the role of affordances in virtual environments becomes an important question. The goal of this study is to explicate users’ motivational affordances and examine how they influence the acceptance of a virtual reality learning environment (VLE). It examines how motivational affordances in an educa...
Article
Purpose-The purpose of this paper is to analyze user behavior toward multi-screen services by employing neural networks to predict overall customer satisfaction and to prioritize the factors that influence customer intentions. Design/methodology/approach-Multi-screen experiences require a new approach incorporating multiple methods. A proposed mult...