Donald L Amoroso

• Ph.D. Information Systems
• Professor at Auburn University at Montgomery

How do the behavioral-cognitive-emotional constructs of attitude, satisfaction, and habit drive consumer con-tinuance intention of incumbent mobile technologies? From a survey of 528 consumers, we ran two structural equation models: model #1 is a base model of direct effects of attitudes and satisfaction on continuance intention ; model #2 adds hab...

How do satisfaction and loyalty drive Indian consumers' continued use of mobile financial applications? Do age, education, and income moderate these relationships? An analysis of 1,060 Indian participants revealed that consumer satisfaction and loyalty were correlated with continuance intention. Satisfaction seemed to be a more emotional factor for...

This research assesses the importance of corporate social responsibility (CSR) as it affects the perception of millennials regarding the socially responsible corporation that, in turn may influence their intention to purchase. The findings show that loyalty and trust appear stronger among older-age consumers than among the younger-age consumers, bu...

A 2019 Pew study of emerging economies revealed citizen concerns over smartphone use as risky behavior and their ill effects, such as addiction and overdependency, among many factors. In response, the authors developed a smartphone dependency scale (SDS) of factors that contribute to smartphone addiction, particularly for emerging economies like th...

We investigate how empowering leadership correlates with team creativity, manager creativity and exploratory orientation, and how they relate to business model innovation. Structural equation model results from a survey of 1149 respondents supported most of our hypotheses. Exploratory orientation is significantly related to business model innovatio...

This study builds on relationship marketing literature and extends existing continuance intention theories by applying dual-factor model to understand the complex behaviors of Japanese consumers and continuance intention of using mobile financial applications, such as mobile banking and/or mobile wallet. The research model, originally developed by...

The authors build on the literature on reciprocity by exploring a prevalent social and economic phenomenon in the Philippines where individuals with positive mobile phone balances can SMS loads to acquaintances. This practice is known as “pasaload”—an abbreviation of Pass-A-Load. The research was designed based on the literature review that in turn...

This research assesses the importance of corporate social responsibility (CSR) as it affects the perception of millennials regarding the socially responsible corporation that, in turn may influence their intention to purchase. The findings show that loyalty and trust appear stronger among olderage consumers than among the younger-age consumers, but...

This chapter looks at the adoption of general social media applications on usefulness for business, comparing the factors that influence adoption at work between Japan and the United States. In Japan, ease of use and usefulness for collective knowledge in general social media are predictors of usefulness for business social media, and in the United...

In this research, we study the impact of the factors that predict consumer loyalty of mobile payments and mobile wallets usage in Thailand. We developed a research model based upon previous findings where we propose and examine four constructs of personal innovativeness, consumer attitudes, consumer satisfaction and loyalty. In general, all of the...

In this research, we study factors such as brand commitment in order to understand the affect of loyalty and satisfaction on continuance intention with mobile wallet applications in Japan. We developed a research model, based upon previous research constructs, where we propose and examine the four constructs. The main research question in this rese...

This chapter builds on existing loyalty literature and theories, includes impact of habit on continuous intention and loyalty, and makes recommendations to practitioners based on the findings. This research identifies the factors that will increase brand loyalty by consumers and examines the strength and effect of habit in predicting brand loyalty....

The purpose of this study is to ascertain the CSR factors influencing consumers’ loyalty and see if there are cultural differences and similarities. A research model was developed based upon existing research theory and tested the model by collecting data using an online survey instrument. The survey yielded usable response: 320 consumers in Japan,...

The purpose of this study is to ascertain the CSR factors influencing consumers' loyalty and see if there are cultural differences and similarities. A research model was developed based upon existing research theory and tested the model by collecting data using an online survey instrument. The survey yielded usable response: 320 consumers in Japan,...

In this research, we study factors such as perceived ease of use, perceived usefulness and personal innovativeness in order to understand the consumer attitude construct to affect loyalty, satisfaction and repurchasing intention of mobile wallet applications in Thailand. We developed a research model based upon previous research where we propose an...

This study builds on existing loyalty literature and theories, and extends to include consumer attitudes impact on continuous intention and loyalty based on relationship marketing and information systems. Three structural equation models built from a survey of 458 mobile Thai consumers revealed that inertia was the strongest factor among all constr...

This study builds on existing loyalty literature and theories, and extends to include consumer attitudes impact on continuous intention and loyalty based on relationship marketing and information systems. Three structural equation models built from a survey of 458 mobile Thai consumers revealed that inertia was the strongest factor among all constr...

This study builds on existing continuance intention literature and theories, and extends theory to include the dual-factor model based on relationship marketing literature and makes recommendations to practitioners based on our findings. The main research question is: What key dedication-based and constraint-based factors drive continuance intentio...

Global mobile technology use has grown exponentially. In Thailand in particular a survey of consumers showed that 70% " could not live " without their mobile phone We study factors such as ease of use and personal innovativeness in order to understand the consumer adoption of mobile technologies in Thailand, in order to build on existing adoption t...

The use of global mobile technology has increased exponentially. In particular, a survey of consumers in the Philippines showed that 83% “could not live” without their mobile phones. We investigated factors, such as ease of use and personal innovativeness, to elucidate the consumer adoption of mobile technologies in the Philippines, to integrate ex...

This paper develops a research model that examines online purchasing by consumers. A research model was built to focus on the role of trust and its impact on inertia, loyalty, satisfaction of online consumers. 1,896 consumers in the United States were surveyed using an instrument and structural equation model that yielded respectable reliability an...

Abstract-Information Technology (IT) governance problems are critical success or failure factors for organizations that are IT dependent for information provision and business operations. This study has assessed the impact of IT governance performance on organizational performance in the Ethiopian Financial Industry. A survey of 21 banks and insura...

Information Technology (IT) governance problems are critical success or failure factors for organizations that are IT dependent for information provision and business operations. This study has assessed IT governance performance in the Ethiopian Financial Industry, the factors that determine such ITG performance and its impact on organizational per...

This research examined the role of the ease of use construct in determining the behavioral intention to adopt mobile apps by consumers in Japan, United States, and Philippines. The primary hypothesis of this study is that there is a difference in both the ease of use construct and the personal innovativeness construct of Japanese consumers versus c...

In this chapter, the authors study factors such as ease of use and personal innovativeness in order to understand the consumer adoption of mobile technologies in the Philippines in order to build on existing adoption theories for academics and make recommendations to practitioners. The research questions include: (1) What key factors drive adoption...

This study investigates the underlying mechanisms through which corporate social responsibility (CSR) variables impact quality of life, corporate loyalty, and advocacy, which ultimately influence purchase. In this paper, we developed a research model and hypotheses based upon existing theory and related findings. A survey was conducted yielding 528...

Global mobile technology use has grown exponentially. A survey of Philippine consumers in particular showed that more than 83% cannot live without their mobile phone. We study factors such as ease of use and personal innovativeness in order to understand the consumer adoption of mobile technologies in the Philippines, in order to build on existing...

n this paper, the authors present a framework for information sharing with privacy and priority control in long-term care designed to promote appropriate information sharing among the people who are involved in long-term care for provision of better care service. The authors' framework includes four agents (user agent, local information system acce...

This chapter looks at the adoption of general social media applications on usefulness for business, comparing the factors that influence adoption at work between Japan and the United States. In Japan, ease of use and usefulness for collective knowledge in general social media are predictors of usefulness for business social media, and in the United...

Dealing with food allergies in the restaurant industry is becoming more important as more customers have needs, and restaurants are concerned with Corporate Social Responsibility (CSR). The objective of this chapter is to suggest how to provide information to facilitate the communication between the restaurant industry and the food allergy customer...

By using the ecosystem model, we were able to understand how Japan was successful in creating a mobile industry. Creating those innovative technologies in the Japanese market was more of a " push " theory, as we discovered in our research. The research question that we were examining in this paper is the nature of the innovation business model of t...

This research looks at the adoption of Internet and mobile applications comparing the factors that influence loyalty and satisfaction. It is the intent of this exploratory study to examine factors of adoption that are common in both Japan and the United States. After a comprehensive review of the literature, we derived a research model for and test...

RATIONALE Mobile technologies have grown tremendously in the past ten years, in every country of the world. In the Philippines, consumers were surveyed and stated that over 83% cannot live without their mobile phone. Our study is looking at the factors for understanding the consumer adoption of mobile technologies in the Philippines. Based on these...

This research examines the constructs of high and low trust on consumers' behavior with online shopping. The authors developed a research model and instrument to study the trust construct in the acceptance online shopping applications. The authors hypothesized that trust positively influences a person's intention to purchase from a virtual store an...

Dealing with food allergies in the restaurant industry is becoming important as more customers have needs and restaurants are concerned with corporate social responsibilitiy (CSR). This research discusses how to provide information to facilitate the communication between the restaurant industry that is interested in dealing with food allergies and...

This research looks at the adoption of Internet and mobile applications comparing the factors that influence loyalty and satisfaction in both Japan and the United States. We derived a research model for and tested related hypotheses with data collected from online shopping consumers in both Japan and the United States. In the mobile market, we foun...

This research looks at the adoption of social media (SM) applications comparing the factors that influence adoption at work. This exploratory study intends to examine factors of SM adoption that are common in both Japan and the United States. After a comprehensive literature review, we derived a research model for and tested related hypotheses with...

The growth of mobile commerce, or the purchase of services or goods using mobile technology, heavily depends on the availability, reliability, and acceptance of mobile wallet systems. Although several researchers have attempted to create models on the acceptance of such mobile payment systems, no single comprehensive framework has yet emerged. Base...

This research looks at the adoption of social media applications comparing the factors that influence adoption at work. This exploratory study intends to examine factors of social media adoption that are common in both Japan and the United States. After a comprehensive literature review, we derived a research model for and tested related hypotheses...

This research looks at the adoption of Internet and mobile applications in the United States and Japan. It is the intent ofthis meta-exploratory study to examine factors of success with Japan’s mobile industry over the past decade. Takeshi Natsuno defined the ecosystem as a collection of roles in a collaborative balance. It is here that we began to...

It appears that culture in the United States has an impact on the use of social media, as different from Japan. We hypothesized that the use of social media included age, comfort with social media, time spent communicating, number of friends, and when and where users check on social media. Data was collected from 71 respondents with approximately 3...

The goal of this research is to examine the to develop the ecosystem research model. Takeshi Natsuno, former senior vice president of NTT DoCoMo and developer of i-Mode, discussed with us that a clear and huge investment in i-Mode and e-payment technologies created the initial mobile ecosystem in 1999 in Japan. The ecosystem defined by Mr.Natsuno a...

This work discusses the design of an inter-disciplinary doctoral program with Computer Science and Information Systems. By combining the strengths of the two related disciplines, the design capitalizes on areas of overlapping expertise, combining the technical understanding of computer science with the innovation and business-focused areas to meet...

WoredaNet is a Wide Area Network intended to link all woreda1 administrative units in Ethiopia. The technology presents unique opportunities to facilitate the application of e-Government packages in the country. This study is a work in progress that utilizes the Unified Theory of Acceptance and Use of Technology (UTAUT) for the understanding of acc...

This research reviews studies using the Technology Acceptance Model (TAM) to create a modified model and instrument to study the acceptance of Internet technology by consumers. We developed a modified TAM for the acceptance of Internet-based technologies by consumers. We retained the original constructs from the TAM and included additional construc...

This research looks at the adoption of Internet and mobile applications in Japan and the United States. It is the intent of this exploratory study to examine the factors of adoption for PC and mobile online shopping for data collected in the two countries. After a comprehensive review of the literature, we derived a research model for and tested re...

This study looks at the differences in technology between Japanese and United States mobile phone technologies. While advancements in micro-processing, network speeds and memory capacity have played a crucial role in the development and evolution of phones in both the United States and Japan today, our study has found that the applications embedded...

Information and communication technologies (ICT) have become the core of business operation in many sectors. However, with all efforts exerted to address issues related to the introduction and assimilation of ICT in organizations, realization of benefits associated with these complex technologies is weak. The current study is a research in progress...

Research on critical success factors in Information Systems (IS) project implementation is increasingly recognizing the importance of non-technical factors, such as leadership. Leadership commitment is one of the vital inputs to project success. In the current study the major determinants of leadership commitment in support of IS projects will be e...

This research reviews studies using the Technology Acceptance Model (TAM) to create a modified model and instrument to study the acceptance of Internet technology by consumers. We developed a modified TAM for the acceptance of Internet-based technologies by consumers. We retained the original constructs from the TAM and included additional construc...

The ACM-SIGMIS CPR (Computer Personnel Research) 2009 Conference and Doctoral Student Consortium is almost upon us! The University of Limerick campus in beautiful Limerick, Ireland is the location of this year's conference from May 28-30, 2009. Please check out our 2009 SIGMIS CPR BLOG at: http://sigmiscpr2009.blogspot.com to obtain travel, housing...

This paper reviews recent studies related to the Technology Acceptance Model (TAM) in order to derive an extended model that examines online purchasing by consumers. Our model expands the original TAM by including additional constructs including privacy, trust, perceived risk, e-satisfaction, and e-loyalty. We surveyed over 1,850 consumers in the U...

This paper reviews attitudes toward acceptance and usability of file sharing for music downloading in Russia. There is a significant issue with respect to the copyright law legislation and enforcement. Since infrastructure, market conditions, social and economical situations in developing countries are different from those of developed countries, w...

Organizational Culture in firms or institutions is widely believed to affect organizational performance and the success of the information system (IS) implementation. This work in progress study investigates the relationships between organizational/corporate culture and management support with IS implementation success in selected organizations. Ba...

Information and Communication Technology (ICT) affects how organizations deliver services to their customers. ICT is now used not only to improve back office routine activities but also to act as strategic partner for achieving organizational goals. Although ICT has many benefits for organizations, its assimilation is the most challenging process a...

The successful implementation of information systems innovations remains a theoretical as well as a managerial challenge. In particular, the role of management support has been identified as a critical factor. Sharma and Yetton (2003) have stated that the absence of a main effect of management support on implementation success raises important rese...

Information and Communication Technology (ICT) has been considered as a major enabler of business. However, its contribution critically depends on how routinely it has been assimilated in business activities. This study tries to investigate the moderating effect of top management competence on ICT assimilation in selected Ethiopian companies. The r...

This piece of work will attempt to check the extent of organizational receptivity to transformational leadership. A model is constructed based on the works of Masood et al. (2006) and Pawar and Eastman (1997). Transformational leadership issues, organizational culture, situational strength factors and receptivity will be reviewed and presented at l...

In the literature, there are various approaches of leadership (also called styles or theories) identified as distinct ones. The two most referred ones are transformational and transactional leadership approaches. This research compares and contrasts the two theories of leadership in terms of their impact on IT supported organizational performance....

This paper examines previous Technology Acceptance Model (TAM)-related studies in order to provide an expanded model that explains consumers' acceptance of online purchasing. Our model provides extensions to the original TAM by including constructs such as social influence and voluntariness; it also examines the impact of external variables includi...

In this paper we propose a research model, set of constructs, and instrument for collecting data in China to investigate online behavior in the usage of file sharing technologies by music consumers. As a pilot study to test the constructs in our model and its suitability for use in China, we surveyed 152 people the United States. We found the const...

This paper reviews recent studies related to the Technology Acceptance Model (TAM) in order to derive an extended model that examines online purchasing by consumers. Our model expands the original TAM by including additional constructs including privacy, trust, perceived risk, e-satisfaction, and e-loyalty. We surveyed over 1,850 consumers in the U...

In this paper we propose a research model, set of constructs, and instrument for collecting data in China to investigate online behavior in the usage of file sharing technologies by music consumers. Recent studies associated with music download were focused, for the most part, on highly infrastructure-developed countries. Since technology maturity,...

This chapter looks into the key infrastructure factors affecting the success of small companies in developing economies that are establishing B2B e-commerce ventures by aggregating critical success factors from general e-commerce studies and studies from e-commerce in developing countries. The factors were identified through a literature review and...

This paper introduces an exploratory research program on computer-based training and assessment used in different types of hybrid classes to determine efficacy and applicability for training and education. Our objective was to develop and perform an initial test of a new model on the influence of individual and technical characteristics on learning...

A warm invitation to attend... " The Seventh Annual ACM-SIGMIS Reception ," will be held as an ACM-SIGMIS event prior to the International Conference on Information Systems (ICIS2007) in Montréal, Québec, Canada, December 9 -- 12, 2007. Light refreshments will be served. Where: International Conference on Information Systems (ICIS2007) Montréal, Qu...

Thanks to all of our members and their guests who attended the "Fifth Annual ACM-SIGMIS Reception," held as an ACM-SIGMIS event on Saturday, December 10, 2005, prior to the International Conference on Information Systems (ICIS2005) in Las Vegas, NV USA. Check out the photos on ACM-SIGMIS' website at: http://www.acm.org/sigmis. It was great fun to s...

Welcome to the new academic year! I hope you had an enjoyable summer. Please join me in congratulating the members of the ACM-SIGMIS CPR (Computer Personnel Research) 2007 Conference Committee for organizing a successful conference. This year's conference was held at the Hyatt Regency in St. Louis, Missouri, USA from April 19 - 21, 2007, http://www...

I am happy to report that the ACM-SIGMIS CPR (Computer Personnel Research) 2007 Conference was a great success! This year's conference was held at the Hyatt Regency Hotel in Saint Louis, Missouri, USA from April 19-21, 2007, http://www.sigmis.org/conferences.html. The theme was "The Global Information Technology Workforce." Please check the ACM Dig...

Happy New Year! I hope this year brings you health, happiness, and good cheer!Thanks to those of you who attended the "Sixth Annual ACM-SIGMIS Reception," held as an ACM-SIGMIS event prior to the International Conference on Information Systems (ICIS2006) in Milwaukee, WI USA. It was great fun seeing everyone. Please visit ACM-SIGMIS's website at: h...

Happy New Year! I hope 2009 brings us all health, happiness, and prosperity! "The Eighth Annual ACM-SIGMIS Reception," held at the International Conference on Information Systems (ICIS2008) in Paris, France was a delightful and successful networking event. Thanks to everyone who attended for encouraging guests to join SIGMIS! Next year's reception...

I am excited to have been reelected to serve as Chair of SIGMIS for July 1, 2005 - June 30, 2007! I look forward to serving the members of SIGMIS in the best way that I can. I would like to thank all of you for your support.Before announcing our newly elected officers, I wish to thank our two departing officers for their past service: Laurie Schatz...

Social issues in organizations represents one of the most often discussed underpinnings in information systems research throughout the tenure of the IS field. Social issues are those research topics most aligned with the human factor in terms of information systems planning, development and utilization. This minitrack was designed to include all as...

Educators are increasingly using online computer-based training and assessment software—especially with large classes or in distance education settings. This technology is often criticized, however, for hampering personalized interaction with students. This paper introduces a unique approach for analyzing student characteristics influencing their a...

This paper reviews attitudes toward acceptance and usability of file sharing for music downloading in Russia. There is a significant issue with respect to the copyright law legislation and enforcement. Since infrastructure, market conditions, social and economical situations in developing countries are different from those of developed countries, w...

This chapter looks into the key infrastructure factors affecting the success of small companies in developing economies that are establishing B2B e-commerce ventures by aggregating critical success factors from general e-commerce studies and studies from e-commerce in developing countries. The factors were identified through a literature review and...

I am pleased to announce the incoming editors of Data Base: Editor-in-Chief: Tom Stafford, University of Memphis, tstaffor@memphis.edu and Global Co-Editor: Patrick Y.K. Chau, The University of Hong Kong, pchau@business.hku.hk.Please join me in extending a warm welcome to Tom and Patrick. We look forward to their capable leadership and the continue...

I am happy to report that the ACM-SIGMIS CPR (Computer Personnel Research) 2006 Conference was a great success! This year's conference was held at the Shilo Inns Hilltop Hotel in Pomona, California, USA from April 13-15, 2006, http://www.sigmis.org/conferences.html. The SIGMIS CPR 2006 Conference Proceedings can be found in the ACM Digital Library...

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The Internet provides for an incredible simplification and cost reduction of music distribution. However, the music industry has placed the blame on free music downloading on the Internet and on other computer technologies of music reproduction for the continued decrease in record sales. On the other hand, although abundant research has examined th...

In today’s competitive business environment, companies are seeking ways to perform transactions efficiently and effectively. The Internet has created a flexible platform for the buying and selling of products and services. As businesses recognize the need for employing efficient methods for the vertical exchange of goods and services, they are cons...

This paper introduces an exploratory research program on different types of hybrid classes to answer those and other questions around its efficacy and applicability for training and education. Our objective is to develop and perform an initial test of a new model designed to trace the influence of individual and technical characteristics on learnin...

The hitherto static Web is today extended in its applications by a dynamic component with the use of Web Services for intercompany cooperation. With their employment, business processes can be executed in a more efficient and effective way. However, ...

A warm invitation is extended to you and your invited guests to attend " The Fifth Annual ACM-SIGMIS Reception ," to be held as an ACM-SIGMIS event prior to the International Conference on Information Systems (ICIS2005) in Las Vegas, NV USA, December 11 - 14, 2005. Light refreshments will be served. Where: International Conference on Information Sy...

This paper is a case analysis that describes an organization’s entry into the e-business world by determining the best competitive entrance point. Based upon a market analysis of its members using established research instruments in travel and leisure industry studies, a model of member satisfaction and retention was developed and tested using the...

Online learning provides the potential for more differentiated, integrated, and open learning environments to solve team project assignments. We argue that although it is feasible to increase information richness via adopting multimedia technologies, the effectiveness to promote interpersonal skills, critical thinking, and cognitive learning proces...