Diotima Bertel

AIT Austrian Institute of Technology | ait · Center for Technology Experience

With the third wave of Human-Computer Interaction, awareness of considering the social context of individuals – in short, the situatedness of knowledges – started to establish. Building on Donna Haraway’s situatedness of knowledges and feminist technology research, we argue that hierarchies are reflected in the supposed dichotomy user-researcher, a...

The ubiquitous use of social platforms across the globe makes them attractive options for investigating social phenomena including migration. However, the use of social media data raises several crucial ethical issues around the areas of informed consent, anonymity and profiling of individuals, which are particularly sensitive when looking at a pop...

Meaningfulness is a profound aspect of our lives. So far, a concrete reflection of what meaning means in HCI is still rare. To understand users as humans, and thus, the humanity in being a user, we adopt Viktor Frankl’s understanding of users as meaning-seeking subjects. To make the concept of meaningfulness more graspable, we refer to what Frankl...

Focus groups (FGs) are a well-known and widely established qualitative research method. When conducting them in an online setting, we are faced with specific challenges such as a lack of non-verbal communication, less spontaneous interactions between participants, and issues in maintaining attention during longer online sessions. Yet, online settin...

Stay-at-home advice is one of the most widespread public health solutions to various health risks, including Covid-19 and heat stress. Authorities often direct this recommendation to adults above 65 years old, a group particularly vulnerable to multiple risks. While this advice aims to save lives, when prolonged it also comes with various negative...

BACKGROUND The rapid increase in the number of health Apps and their volatility in (Austrian) App stores for Android and Apple are evidence of a flourishing business sector in the wellness industry. OBJECTIVE In this report, a checklist for informed decision-making by users was developed and evaluated using health Apps in the categories "Nutrition...

In the contemporary digital society, a way of contesting power and claim public accountability is through the use and spread of political memes, as a viral, multimodal (visual and text) genre of communication in the intersection between popular culture and politics. During the COVID-19 pandemic, just like in other contemporary issues, memes of succ...

This deliverable provides a synthesis and interpretation of the findings of previous tasks of work package (WP) 7, based on the theoretical framework established in WPs 2 and 3, i.e., Complex Systems Theory (Ostrom 2007). This is aligned with a theoretical reflection on risk and crisis communication, particularly the Risk Governance Framework (IRGC...

https://www.perceptions.eu/supporting-ethical-migration-research/ This policy brief aims to provide funding bodies with practical tools to anticipate and mitigate the risks associated with international migration research projects that combine traditional social research methods with social media analytics. Since 2015, migration has become an incr...

What is the infodemic, and how to make data science more inclusive? The third episode of Beyond Numbers: Covid19 and Society podcast will be about numbers. But not only them! During the pandemic, we were confronted with an unprecedented amount of data. Daily cases, death rates or vaccination effectiveness. The experts of today's episode, Diotima Be...

Dieser Beitrag gibt einen Überblick über ethische Überlegungen sowie eine praxisorientierte Anleitung zu den Herausforderungen, die in der Forschung mit vulnerablen Gruppen eine Rolle spielen. Diese Herausforderungen, denen sowohl Forscher*innen als auch Praktiker*innen gegenüber stehen, beziehen sich insbesondere auf den Umgang mit personenbezogen...

This chapter offers practice-oriented guidance on ethics considerations frequently encountered during data collection on migration and information and communication technologies (ICTs). It addresses a challenge shared by researchers and migration professionals who deal with personally identifiable information (PII) in the course of their work: nego...

This report presents outcomes of an explorative analysis of memes conducted in the context of the COVIFORM project. Our aim was to gain an understanding of how humour was used to cope with the events of the pandemic and communicate with others, to share specific narratives, and to comment on experiences during the pandemic. Humour is a powerful cop...

The COVID- 19 pandemic has highlighted the key role that communication plays in preparing for and responding to a crisis. Across Europe, members of the general public have relied on the communications about what protective measures to take to curb the spread of the virus - hand washing, how to wear masks, physical distancing, when to isolate. Howev...

As a wicked problem, limiting the harm caused by misinformation requires merging multiple perspectives to the design of digital interventions, including an understanding of human behaviour and motivations in judging and promoting false information, as well as strategies to detect and stop its propagation without unduly infringing on rights or freed...

The ongoing COVID-19 pandemic and its accompanying “infodemic” lend new urgency to the study and practice of risk communication. Especially prior to the distribution of vaccines in early 2021, our primary means of responding to the pandemic has been to communicate accurate information about risks and protective actions to the public. It is particul...

Executive Summary The nursing and care sector has not been given much attention in policy debates and proposals on e-health in Austria. While general legal frameworks in the domain of data protection and regulation of medical devices have been formulated, questions of liability, responsibility, adequate training and data ownership remain. Austrian...

This report documents the outcomes of an analysis of user behaviour on social media regarding the approval, assessment and evaluation of information and information sources, feeding into the further development of the EUNOMIA toolkit. Both individual and collective behaviour was analysed. On the one hand, there are factors that cause and explain in...

Ambient Assisted Living (AAL) solutions have opened up a market of service provision for older adults and their caregivers. Insufficient public awareness and end-user involvement on AAL solutions have been influencing the market negatively. Advisory services on AAL solutions are a promising strategy to address those challenges but those are typical...

In spite of promising contributions of ambient assisted living (AAL) solutions for independent ageing, a gap between technologies and their uptake by users has been reported. A suboptimal user-centred approach and limited user integration in the innovation process were advanced as influencing factors. This paper presents the results from a collabor...

With the third wave of HCI, awareness of considering the social context of individuals-in short, the situatedness of knowledge (SoK)-started to establish. Building on Donna Haraway's SoK and feminist HCI research, we argue that hierarchies are reflected in the supposed dualism user-researcher, and, consequently, have to be deconstructed to enable i...

Technological developments in the last 20 years have been instrumental in service provision by offering new means of interaction among stakeholders in virtual environments. However, in most service sectors, the consumer journey is growing in complexity, which calls for a multifaceted service logic. While a number of ICT companies have been expandin...

For the last 10 years, ageing well in the community has become a key concern of the European Union and its member states. Action plans as well as distinct programs such as the Ambient Assisted Living (AAL) Joint Programme are evidence of this engagement. Since then, many AAL products and services have been developed and implemented in the European...

While Ambient Assisted Living (AAL) solutions have conquered some market niches of service provisions to the ageing society, those services are often still provided in isolation and in a technocentric way. In this position paper, we build on the concepts of engagement ecosystems and engagement platforms to argue that an integration of physical and...

This paper discusses the process of including a multi-perspective view on stakeholders’ needs into a specific project, namely the European project ActiveAdvice. It highlights the factors supporting and hindering the development and the implementation of the ActiveAdvice platform – as an integrated communication tool targeted at bridging the gaps be...

This paper summarizes the results of an online study on stakeholder involvement, user-centered design methods, and communication practices. Overall, 27 Austrian organizations actively involved in innovation projects focusing on the development of solutions in the field of Active and Assisted Living (AAL) took part in the study. The results reveal a...

Personal safety and security are essential factors for quality of life. In an ageing society, Active and Assistive Living (AAL) technologies aim to improve safety and security of older adults. Yet, there is no holistic model on risks and threats, which older adults are exposed to. In order to tackle this issue, a literature research is conducted, p...

This paper addresses usability challenges of speech and multimodal interfaces by investigating modality preferences and interaction quality of a mobile medication intake reminder. Older users (normal hearing, hearing impairment) interacted with input and output modality conditions on a smartphone in a laboratory study. Interestingly hearing impaire...

Die Medienethik, die in der (deutschsprachigen) kommunikationswissenschaftlichen Debatte lange Zeit eine untergeordnete Rolle gespielt hat, stellt nur selten die Frage nach ihren philosophischen Grundlagen, sondern beschäftigt sich zumeist mit moralischen Normen und Pflichten der Medienschaffenden. Der folgende Beitrag gibt einen Überblick über die...