Dimitrios P. Kafetzopoulos

• PhD
• Professor (Assistant) at University of Macedonia

Purpose The main purpose of this study is to investigate the role of organizational culture in creating a supportive environment for business model innovation (BMI) by focusing on the mediating role of strategic flexibility and the moderating effect of technological capability. Design/methodology/approach To achieve this objective an empirical sur...

The main purpose of this study is to offer a relatively integrated perspective on the role of eco-innovation strategy as a critical factor in driving eco-innovation toward successful business outcomes. The study uses survey data from a sample of 199 private manufacturing companies in Greece and employs Partial Least Squares—Structural Equation Mode...

Purpose Online learning gained ground during the pandemic and has continued to be used in the post-Covid era. Items related to online learning should be included in service quality assessment. The purpose of this study is to examine the influence of service quality, which includes the online learning dimension, on student satisfaction in higher-edu...

This paper aims to assess the level of implementation of Green Public Procurements (GPP) in the Region of Western Macedonia—Greece, which is currently under energy transition from lignite to a RES-based energy model. By that assessment, a linkage between the GPP framework and energy transition is created, revealing the distinct GPP criteria that sh...

Purpose The main purpose of this study is to investigate the role of Industry 4.0 capability (I4.0 C) in creating a supportive environment for business model innovation by focussing on the mediating role of knowledge management capability (KMC) and the moderating effect of market uncertainty. Design/methodology/approach This paper uses interviews...

Purpose The purpose of this study is to build a theory on management investigating the relationship between organizational culture and strategic flexibility in firms, and how this relationship is affected through industry 4.0 capabilities and the market orientation of firms. Design/methodology/approach As a methodological approach, this paper uses...

Purpose The main purpose of this study is to provide a relatively integrated perspective on the role of market orientation, strategic flexibility and technological capability as multiple organizational capabilities and their potential effectiveness in promoting business model innovation (BMI) and business performance. Design/methodology/approach T...

In this study, based on a resource-based view, we investigate the influence of ambidextrous leadership (reflected in transformational and transactional leadership styles) on sustainability performance (reflected in economic, environmental, and social performance) through the serially mediating mechanisms of organizational ambidexterity (reflected i...

Purpose In times of strong global competition and worldwide economic downturn, there is an imperative need for public services organizations to reform and improve their quality. These organizations can base their improvement efforts on Lean philosophy. The purpose of this study is to assess the employees’ perceived degree of adoption of Lean princi...

Purpose Given that the literature in terms of business ambidexterity is continually growing, the of this paper is to identify the future research suggestions made by several authors with regard to ambidexterity and to group them into meaningful themes. Design/methodology/approach A systematic literature review (SLR) of peer reviewed journal articl...

Purpose The objective of this study is to improve the food supply chain performance taking into consideration the fundamental concepts of traceability by combining the current frameworks, its principles, its implications and the emerging technologies. Design/methodology/approach A narrative literature review of already existing empirical research...

Purpose The purpose of this paper is to examine whether environmental dynamism can drive firms to adopt sustainability, taking into consideration the mediating role of the innovation process, strategic flexibility and human resource development in this relationship. Design/methodology/approach The proposed framework is tested by confirmatory facto...

Several Mediterranean functional foods and their process by-products may exert a beneficial role on hyperlipidemia, hyperglycemia, and oxidative stress modulation, providing bioactive compounds with functional properties, contributing to possible chronic disease prevention (cardiovascular disease, metabolic syndrome, obesity, diabetes mellitus, etc...

Purpose This study aims to develop a framework that examines how different leadership styles influence talent management (TM) and how these leadership styles and TM influence firms’ sustainable performance considering the moderating role of environmental dynamism. Design/methodology/approach To achieve these objectives, an empirical survey was con...

Purpose The aim of this paper is to determine whether leadership affects strategic flexibility and business performance taking into consideration the mediating role of talent management in these relationships. Design/methodology/approach The proposed framework is tested by confirmatory factor analysis (CFA) and finally structural equation modeling...

Purpose The purpose of this study is to build a theory presenting talent development as a driver for innovativeness and strategic flexibility, and how these organizational capabilities affect financial performance. Design/methodology/approach As a methodological approach, this study uses a rich combination of literature review and exploratory inte...

The purpose of this paper is to develop a measurement instrument for sustainable supply chain management (SSCM) critical factors, practices and performance and validate it in the food industry. A literature review was conducted in order to identify pertinent variables and propose relevant measuring items. An email survey was carried out in 423 Gree...

Traceability is becoming an essential tool for both the industry and consumers to confirm the characteristics of food products, leading industries to implement traceability to their merchandise. In order for the Computer Technology Institute and Press “Diophantus” (CTI) to help small and medium-sized enterprises (SMEs) implement traceability system...

This study investigated the relationships between transformational leadership (TL), entrepreneurial leadership (EL), business model innovation (BMI) and competitive advantage, as well as the role of environmental uncertainty in these relationships. The importance of BMI and leadership style for the firms and the gaps identified in literature motiva...

Purpose This study seeks to provide a narrative literature review of existing empirical research, in order to better understand the processes and theory of ambidextrous leadership, as well as its influence on followers, employees and organizations. Design/methodology/approach Data from 26 studies were extracted and synthesied providing a critical...

Organisational Culture (OC) is related to the implementation of TQM, while both are associated with the economic aspect of TQM meaning the Cost of Quality (CoQ). The present study aims to investigate the impact of different types of OC, namely group, developmental, rational and hierarchical culture on TQM and CoQ. Moreover, the study aims at determ...

Olive paste may exert bioactivity due to its richness in bioactive components, such as oleic acid and polyphenols. The present interventional human study investigated if the fortification of cookies with olive paste and herbs may affect postprandial lipemia, oxidative stress, and other biomarkers in healthy volunteers. In a cross-over design, 10 he...

Postprandial lipemia, glycemia and oxidative stress may affect the occurrence of cardiovascular disease. The purpose of the present intervention study was to investigate the effect of a spread cheese enriched with mountain tea (Sideritis sp.) and orange peel (Citrus sinensis) extract on postprandial metabolic biomarkers in healthy volunteers. In a...

Functional foods are beneficial to human health and are part of the daily diet of people trying to follow a healthier lifestyle. Olive paste is a good source of functional compounds, mainly phenolic compounds, that have been shown to have health benefits. At the same time, cookies are an ideal snack that can be fortified with additional ingredients...

Purpose This paper is to examine whether organizational ambidexterity leads to success. Moreover, it attempts to understand how proactiveness and quality orientation might create and maintain ambidexterity. Environmental uncertainty as a moderator is also examined. Design/methodology/approach To achieve these objectives an empirical survey was con...

Purpose The purpose of this study is to gain insight into existing empirical studies on performance management of small and medium-sized enterprises (SMEs). It categorizes the main antecedents for SMEs’ performance, the dimensions of SMEs’ performance and all variables used as moderators in the conceptual relationships. Design/methodology/approach...

This article proposes a conceptual model to analyse the role of quality orientation and collaborations in firms’ management innovation, and also the impact of management innovation to product, process and marketing innovation. Moreover, the analysis considers organisational size as a key moderating factor in order to investigate whether the relatio...

Purpose The purpose of this paper is to develop an instrument that measures a set of dynamic drivers for managing innovation capability; and to validate this instrument in the agri-food sector. Design/methodology/approach Based on the innovation drivers identified after an extensive literature review, a measurement instrument was developed and the...

Purpose The purpose of this paper is to examine the impact of the dimensions of innovation on manufacturing firm performance taking into consideration the moderating role of environmental uncertainty among these relationships. Design/methodology/approach A research study was carried out using a sample of 580 Greek manufacturing firms. Exploratory...

Purpose The purpose of this paper is to examine the extent to which the five European Foundation for Quality Management (EFQM) model enablers, as the latent factor “enabler excellence,” are associated with business performance, taking into consideration the mediating role of innovation in this relationship. Design/methodology/approach The analys...

Purpose The purpose of this paper is to develop a conceptual framework to investigate how the European Foundation for Quality Management (EFQM) excellence model enablers influence the four types (product, process, organizational and marketing) of innovation performance of a manufacturing firm. Design/methodology/approach The study uses survey da...

Purpose The purpose of this paper is to develop a conceptual model and examine the relevance of a set of five dynamic drivers to building and sustaining the innovation capability of agri-food firms. Design/methodology/approach The empirical data were acquired through a recent study of 436 Greek agri-food firms. Regression analysis was employed to...

Purpose The present study focuses on two basic determinants of company innovation, namely, quality practices of top management and process quality management. The purpose of this paper is to explore the impact of these determinants on product and process innovation. Determining the impact of these dimensions of innovation on the market performance...

The purpose of the present study is to analyse the role of organisational learning as an antecedent to non-technical innovation comprising organisational and marketing innovation. Examining the effect of these dimensions of non-technical innovation on customer satisfaction is also an aim of the present study. The paper formulates research hypothese...

Purpose – The purpose of this paper is to examine the extent to which five core dimensions of quality management, as a single factor, are associated with product innovation and process innovation; and finally how these two affect a firm’s competitive advantage in the market. Design/methodology/approach – The analysis followed in order to investiga...

The purpose of the study is to determine the differences between the ISO 22000 certified and non-certified dairy companies with regard to the HACCP (Hazard Analysis Critical Control Points) Food Safety System (FSS) effectiveness. The HACCP FSS effectiveness is defined in the present study as the degree of the achievement of the system objectives (i...

The purpose of this research is twofold: firstly, to examine the implementation level of Quality Management (QM) practices and the overall Competitive Performance (CP) of organizations operating under economic uncertainty, and, secondly, to identify any related differences depending on the sector and the certification to the ISO 9001 standard. To t...

Purpose – The purpose of this paper is to provide additional evidence of the impact of ISO 9001 effectiveness on three dimensions of a firm’s performance, namely product quality, operational performance and business performance. Design/methodology/approach – The analysis includes an initial exploratory factor analysis (EFA), followed by confirmato...

Purpose – The purpose of this paper is to provide additional evidence of the impact of innovation on three dimensions of a firm’s performance, namely product quality, operational performance and financial performance. Design/methodology/approach – The analysis includes an initial exploratory factor analysis, followed by confirmatory factor analysi...

Purpose – The purpose of the paper is to examine the binary character of total quality management (TQM) in food companies and to determine the impact of the two aspects of TQM – the “soft” and “hard” – on the quality management benefits. Design/methodology/approach – A research project was carried out in 90 Greek food companies, using the question...

Purpose – The purpose of the paper is to compare ISO 9001 certified and non-certified manufacturing companies with regard to performance measures, both financial and non-financial. Design/methodology/approach – A research study was carried out in 140 Greek manufacturing companies by means of a questionnaire. The questionnaire was sent through email...

This paper proposes a model for measuring the effectiveness of quality (ISO 9001) and food safety (HACCP) systems, based on their stated objectives, when these systems are jointly implemented in a food company. In addition, it investigates the critical factors for effective implementation (CFEI) of the ISO 9001 and HACCP systems; and examines the d...

The purpose of the study is to validate the factorial structure of innovation practices identified in the literature and evaluate their implementation level in manufacturing companies operating in circumstances of economic downturn and financial crisis. A research study was carried out in a sample of 233 Greek manufacturing companies operating in a...

Purpose – The purpose of this paper is to analyse the importance of employees’ attributes to the enhancement of the product quality of food companies. The main goal is to examine the synergistic relationships between employees’ attributes, continuous improvement and operational performance. Design/methodology/approach – The analysis includes an ini...

The Hazard Analysis and Critical Control Point (HACCP) is a Food Safety Management System (FSMS) that is recognized in the international food safety community as a world wide guideline for controlling food borne safety hazards. Nevertheless, the availability of a diagnostic instrument to assess the performance and effectiveness of the FSMS is rathe...

Purpose – The main objective of this paper is to explore the relationship between the combined implementation of the ISO 9001 and ISO 22000 systems and the competitive performance of manufacturing food companies. Design/methodology/approach – A survey instrument was used for quantitative data collection. All items were measured on a seven point mo...

Purpose The purpose of this paper is to define and subjectively measure ISO 9001 effectiveness as the achievement of the standard's objectives and determine its impact on the performance dimensions of service companies related to product/service quality, operational and financial performance. Design/methodology/approach An empirical study was carr...

Purpose ‐ The purpose of this paper is to develop an instrument that measures the effectiveness of the ISO 9001 Quality Management System (QMS), based on its components, meaning the ISO 9001 objectives; and to validate this instrument in the food manufacturing sector. Design/methodology/approach ‐ Bearing in mind the definition of "ISO 9001 effecti...

Purpose The purpose of this paper is to examine the motives for implementing the ISO 14001 standard, the difficulties in meeting the standard's requirements and the benefits derived, and to determine the most significant latent constructs (unobserved variables) of these. Design/methodology/approach A research project was carried out in 53 ISO 1400...

Purpose – The purpose of this paper is to determine, first, the level to which ISO 9001 certified manufacturing companies adopt process management and improve quality, second, the latent factors of process management and quality improvement, and finally, the relationships between the latent factors extracted. Design/methodology/approach – A resear...

Purpose The main objective of this paper is to examine the existing literature on food safety assurance systems and record the vital critical factors that affect the implementation of these systems, in the context of the global food‐processing sector, for the benefit of researchers and industries. Design/methodology/approach A range of published (...

Purpose The purpose of this study is to investigate the critical factors for the effective implementation of the ISO 9001 standard in small and medium enterprises (SMEs) operating in the services sector. Design/methodology/approach An empirical study is conducted with a sample of 93 ISO 9001:2000‐certified Greek service companies. Data are obtaine...

Purpose The purpose of this paper is to assess the critical factors of effective implementation (CFEI) of the Hazard Analysis of Critical Control Points (HACCP) system and to define the underlying structure among them. Having defined the latent constructs of the critical factors, the paper also aims to explore their impact on the HACCP effectivenes...

The present paper aims to study the application of new standard of food safety: ISO 22000:2005 in the catering industry. At the beginning the study made a comparison between ISO 22000 with the HACCP system and the ISO 9000:2000 standard, in order to identify their similarities and differences, while it pinpoints and records the reasons for creating...