Diego R. Toubes

University of Vigo | UVIGO · Business Organization and Marketing

Tourism dynamics are profoundly influenced by weather conditions, particularly in regions celebrated for their climatic appeal. The Rías Baixas, a renowned coastal destination in northwest Spain, presents an exemplary case for examining this interplay. This study aims to enhance comprehension of how tourists alter their daily activities in response...

Technology plays a crucial role in the success of festivals and music events, contributing to the promotion of tourist destinations, optimization of dissemination processes, accessibility for attendees, and overall enhancement of their experience. This article presents a case study of best practices in the use of technology in festivals and music e...

Flood risk studies affecting tourism generally focus on coastal inundations. However, floods on inland places (e.g., fluvial floods) also affect tourism, particularly on what concerns to tourists’ perceptions of risk. They particularly affect tourism resources such as caravan parks, spas, river beaches and river cruises. Few studies analyse the imp...

Los festivales de cine se han convertido en eventos socioculturales que atraen a diversos colectivos, ya sean de la industria del cine, cinéfilos o seguidores de famosos actores, actrices o directores/as de cine. Es por ello que durante su celebración concentran a gran cantidad de individuos, convirtiéndose por tanto en reclamo turístico de los des...

Goas tourism authorities want to revitalize their low-cost beach-focused tourism by orienting it towards product diversification. The adopted state tourism strapline of a “Go Goa: a perfect holiday destination” intends to be a part of an escape strategy from Goa’s historical ‘sin, sex, drugs and music’ image. While Goa as a tourism destination hold...

This study evaluates the conceptual and metrical correspondence between the construct measurements of the individual Competitive Productivity model and the scale that measures individual resilience in tourism. An individual work resilience scale was adapted to the context of the tourism industry. Scale items were operationalised on an online survey...

During times of crisis, media coverage increases significantly, shaping public opinion and creating images of the places where these events occur. In this context, this paper analyses the Zika virus epidemic in Brazil, a past crisis that gained increased media attention during the months leading up to the 2016 Olympic Games in Rio, to identify the...

Workers in the wood industry are continually exposed to a wide range of risks. Some risks are potentially high and may lead to serious work-related accidents or occupational diseases. It is a sector where physical work is predominant and where high-risk machinery is used. There is also the age factor, as the age of the workforce increases the risks...

Following the publication of the 2011 United Nations Environment Programme (UNEP) Green Economy Report, the UNWTO published the Tourism in the Green Economy report as clear evidence of the tourism sector’s growing influence on green economy. This paper provides the first narrative review on green tourism economy based on all available published res...

Este libro recoge aportes actuales al ámbito de confluencia del turismo, el marketing digital, la comunicación y la tecnología que ponen sobre la mesa las oportunidades y desafíos actuales a los que se enfrenta el sector turístico en el año 2021

The COVID-19 crisis has encouraged a major shift towards greater environmental awareness and sustainable consumption. However, in times of severe crisis, SMEs primarily look to return to normalcy and their own survival rather than implementing a sustainable agenda. This paper aims to contribute to the understanding of the learning problems faced by...

The safety-related contents in the travel advisories issued by the departments of foreign affairs stand out among the drivers of the perception of risk by international travellers. The aim of this paper is to identify keywords used in safety advice and to explore how such words are related to countries issuing the travel advice and to the risks ide...

O Camiño de Santiago a través das súas diferentes rutas continúa a ser un dos principais reclamos turísticos de Galicia. Xa sexa por motivación relixiosa ou doutro tipo, cada ano seguen chegando a Santiago gran número de peregrinos, converténdose o Camiño nunha grande oportunidade turística para os concellos que están ao seu paso. Este estudo anali...

Tourism destinations are traditionally dominated by small and medium-sized enterprises that provide a wide range of products to tourists such as accommodation, travel services, transportation, recreation and entertainment, and food and beverage services. New knowledge and global risks have emerged, and small and medium-sized tourism enterprises (SM...

The COVID-19 pandemic has entailed an unprecedented health crisis with significant economic impacts in many sectors worldwide. The tourism sector has been one of the most affected, with significant impacts on the number of cancelled reservations, a decrease in international travel and changes in consumption behaviour. This study aims to analyse the...

The whole world is going through an unprecedented health crisis, which has affected all sectors of global economy. In actual context, the tourism industry is particularly affected by COVID-19. In this context, the present chapter focuses on one specific subsector: travel agencies. These companies have not only stopped booking new trips, but also ha...

This study focuses on the effects of COVID-19 on independent restaurant operators in small cities. Proposals for recovery are assessed both in terms of business operations and service provision and in terms of the governance measures demanded by restaurateurs. Semi-structured open-ended interviews were conducted with 38 restaurateurs in Ourense (Sp...

Technologies have massively burst into all fields, including Higher Education. The current students have grown up surrounded by technologies, which is reflected in their behavior. For this reason, universities have adapted by integrating digital competence into their training offer, improving learning processes and adjusting to the university profi...

The present work aims at analysing the awareness and prevention in the management system of companies in the electricity sector, in order to detect the main shortcomings, seeking to improve in terms of occupational risk prevention. After collecting and analyzing a sample of 180 surveys, numerous shortcomings have been detected in the sector of elec...

In sun-and-beach destinations, weather has a decisive influence on the variability of the daily flow of tourists. Uncertainty in demand flows directly affects businesses and employment. This work aims to improve understanding of the behaviour of tourists in response to changes in weather conditions. The analysis is carried out in the Rías Baixas, a...

The term “smart” is increasingly being applied to aspects of our daily lives. It is linked mainly to technology that makes routine tasks easier for us. Also, in the case of tourism, its emergent application has a consequence of the evolution of the sector, and a result of the current needs and consumption habits of tourists. Technology already play...

New technologies have helped to improve the tourism sector and to develop strategies that resulted in the so-called smart destinations, underpinned and transformed by modern information and communication technologies (ICTs). Besides, tourism is a global market that continuously seeks mechanisms to grab tourists' and visitors' attention. In view of...

To survive and remain competitive in a constantly changing environment, companies need to develop adaptive capabilities, that is, to become more resilient. Some authors argue that including young employees in the company's decision-making process contributes to enhance their organizational resilience. The present study aims to further investigate t...

Thermal baths are the main touristic attraction of Ourense (Galicia, Spain). Therefore, protecting and potentializing the resources related to this type of tourism is essential for the province. Most of these resources are located by the banks or nearby rivers, which makes them particularly susceptible to flooding, a very common phenomenon througho...

This paper aims to identify similarities and differences in the attitudes and traits of entrepreneurs in four countries, Japan and three Mediterranean countries, and it analyzes how cultural diversity can influence business and entrepreneurial experience. To this end, two questionnaires were completed by entrepreneurs of 188 small businesses in Jap...

La percepción de riesgo del turista es uno de los elementos que más influyen en la elección del destino a viajar. Esta percepción puede variar de acuerdo a la cultura del país de quien toma la decisión. En este trabajo se valora la influencia de las culturas nacionales en la percepción de riesgo de un destino turístico identificando las dimensiones...

1. RESUMO O catálogo de riscos que afectan hoxe en día ao turismo é amplo: terrorismo, delincuencia, epidemias ou conflitos políticos, entroutos, ante a posible existencia de riscos reais ou potenciais a busca de información é unha das principais estratexias para reducires a incertidumbre na toma de decisión do destino a visitar. Os medios de comun...

Flooding, as a result of heavy rains and/or storm surges, is a persistent problem in coastal areas. Under scenarios of climate change, there are expectations that flooding events will become more frequent in some areas and potentially more intense. This poses a potential threat to coastal communities relying heavily on coastal resources, such as be...

La seguridad es uno de los principales problemas actuales del turismo mundial amenazando de manera directa la imagen de cualquier destino. Los medios de comunicación contribuyen a formar parte de esta imagen y proporcionan una percepción de seguridad o inseguridad. Dado que la percepción de inseguridad en Brasil ha sido una de sus debilidades, se p...

Mainstream press reaches the greatest number of people throughout the consumer decision-making process despite the fact of being less credible than specialized tourist press. However, tourism is a transversal sector and news related to tourism is susceptible of appearing in any one of the media sections. Thus it may gain presence or make a greater...

Negative events test the resilience and leadership of a company in order to amend mistakes and adapt to changes required by crisis and disasters. Effective crisis management and communication help reduce damages and uncertainty and contribute to a quick recovery. This paper analyses the early reactions regarding the Germanwings air crash in March 2...

The research of information is a key stage in the election of tourism destinations. Travel advices made in origin are credible for tourists and, many countries are establishing them. In this paper Twitter profiles of the foreign offices of some countries are analyzed from the view of crisis management and perception of safety.

Turismos de interior. Planificación, comercialización y experiencias

La seguridad está cobrando importancia en la elección de un destino y ha pasado a ser una de las variables decisivas. Hoy en día se ha convertido en un indicador más de competitividad. Esta nueva dimensión turística guarda mucha similitud con la cultura de la calidad: ambas disciplinas buscan como objetivo la ausencia de defectos. A pesar de que Ga...

Las catástrofes que afectan a destinos turísticos han originado una literatura relacionada con la percepción de riesgo y las decisiones de viaje de los turistas cada vez más abundante. Sin embargo, ha recibido menor atención el proceso de aprendizaje de negocios situados en las zonas turísticas afectadas por desastres y la incorporación de las expe...

Any destination is exposed to adverse events which can produce a crisis because of their severity or unpredictability. In these situations, preparation is a key factor due to the lack of control and the need to respond quickly. This paper identifies the characteristics that crisis management in tourism should have -holistic, strategic and proactive...

Analizar la imagen de un destino turístico se convierte en un elemento fundamental para el éxito del mismo, de manera que alcanzar una imagen fuerte y favorable se convierte en una condición necesaria para el desarrollo fructífero del sector.En este sentido a cualquier destino le interesará conocer la opinión de sus visitantes sobre los aspectos má...

Cualquier destino turístico está expuesto a acontecimientos negativos que por su gravedad o imprevisibilidad pueden llegar a producir una crisis. En estas situaciones la planificación y preparación es un elemento clave debido a la falta de control y a la necesidad de actuar con rapidez. En este trabajo se identifican las características que debe te...

Se realiza un estudio dirigido a conocer los aspectos de coordinación y colaboración entre los agentes del sector turístico en un destino cuya imagen ha sido afectada por el impacto de un evento negativo. Mediante una encuesta realizada a responsables de hoteles se analiza la disposición a cooperar y la participación en la gestión de la crisis y en...

Cuando la gestión y cuidado en el largo plazo de los actores implicados en el desarrollo turístico sostenible entra en un estado de emergencia nos hallamos en una situación de crisis. En estas situaciones, los conocimientos específi cos adquiridos en el ámbito de la gestión de crisis en el turismo pueden ayudar a aprovechar las oportunidades que se...

The image formed by the movie industry often represents an added value for certain destinations because it works as a real tool for promotion at an international level and as a factor that induces travel. The representations and images of tourist destinations devel-oped through the mass media, such as cinema, television and literature play a truly...

This study evaluates the management measures implemented by the hotel accom-modation in a crisis caused by a disaster, analyzing the importance and the level of use of these measures in the recovery phase. Empirical analysis is conducted through a survey of three, four and five stars hotels in Galicia. It is suggested that cost-cutting in items oth...

Los impactos potenciales de acontecimientos negativos que pueden afectar a destinos turísticos se han multiplicado en los últimos años. El turismo es un sector fragmentado y diverso por lo que es difícil establecer la forma de gestión de crisis que debería llevarse a cabo. Distintos modelos facilitan esta tarea centrándose especialmente en la prepa...

When the management and long-term care of those involved in sustainable tourism development goes into a state of emergency we are in a crisis situation. In these situations, specific knowledge acquired in the field of crisis management in tourism can help to take advantage of the opportunities that they present to organizations and tourist business...