Dewit Ivo

University of Antwerp | UA · Department of Product Development

User expectations regarding new products and services are evolving rapidly, forcing innovative organizations to explore new avenues for innovation, combining products and services. This paper focuses on the integrative design of product–service systems (PSSs) and builds on the servitization and service-based innovation literature. Many tools have b...

Manufacturing companies that venture into servitisation can experience difficulties when upscaling product-service systems (PSS) for further growth. This research study has two main objectives: first, to develop insight into the internal levers to increase firms’ servitisation capacity, and second, to apply a new methodology to support companies in...

This toolkit is an ongoing effort to develop a methodology, with tools and techniques, to design meaningful product-service systems. It mixes state-of-the-art insights of the domains of systems thinking, service design, human-centered design, interaction design, product design and design thinking. Furthermore, the toolkit can also be used to solv...

The evolution towards sustainable product service systems introduces a new relationship between product and user in PSS, where we see that the user no longer is the legal owner of the product. This article reports upon an exploration of the psychological relationship between consumer and product within the context of PSS, and addresses the way a sh...

The continuous development of the sharing economy calls for the attention of the design community. Practical knowledge of where, how and what roles designers could play, in developing the phenomenon out of its infancy into a full-grown alternative way of consuming and living with social and ecological benefits, remains absent. This article report...

Coupling is a key concept in the field of embodied interaction with digital products and systems, describing how digital phenomena relate to the physical world. In this paper, we present a Research through Design process in which the concept of coupling is explored and deepened. The use case that we employed to conduct our research is an industrial...

Children of prisoners are often referred to as orphans of justice or forgotten children. These children are unheard and unseen in a world made by adults for adults, they are reliant on their environment. To be able to design for these children, the whole system of actors and actants around them should be included and addressed. Systemic design is a...

The port of Antwerp executes its container lashing with specialized dockworker crews called container lashers. These container lashers train in the port training center, OCHA, in order to execute container lashing safely and efficiently. Container lashing is considered labor intensive. Due to the future trends within maritime transportation, the in...

Seasonal Affective Disorder (SAD), also known as seasonal depression, is a subtype of depression in which the patient is affected by hours of daylight received during specific seasons. Besides the classic symptoms of a depressive disorder, SAD causes hypersomnia and cravings for carbohydrates. SAD is caused by several psychological and biological m...

This study responds to calls to further investigate ways to make feedback more effective for students in the context of higher education. More specifically it scrutinizes the feedback practice, adapted to the exceptional reality of a partly on Campus, partly online semester-long Product-Service System (PSS) design project for first Master students...

One issue within current product development literature entails, both with students and with professionals, the reliable scaling, and the objective assessment of products. This article will attempt to describe a way how master's students at the University of Antwerp, within a product development case, can both assess each other, assess the process...

Prolonged online collaboration decreases employee productivity. Furthermore, the initial productivity gains from telecommuting are lost over time, and teams see their efficiency and effectiveness decline even with sustained remote collaboration. The current study evaluates the underlying pains and gains of prolonged remote collaboration. In additio...

When thinking of attending a Higher Education Institution (HEI), a whole new experience comes to mind. Finding lodging, eating at the student restaurant, getting support during times where things get difficult, participating in fraternity life, and so much more, are all comprised in a term that we coin 'the student life experience' (SLX). This expe...

The design of product-service systems is one of the more recent evolutions in the field of design and innovation. The approach for designing products and services in an integrated way holds the opportunity for developing more value for the user and the entire value chain. Despite the existence of various PSS design tools and methods to optimise thi...

This research paper describes the transition to integrate products and services into systems and contributes to a broader understanding of the research field PSS design as an emerging area and phenomenon. Ensuing a synthesis approach, we outline different organizational drivers that emerge from the transition toward PSS as innovation strategy. Base...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This thesis places an integrated approach to PSS design at the center. Therefore, we delineate a PSS logic and associated constraints (relevant requirements) to support the design process, and create a PSS design toolkit (actionable approach) to enable synthesis between product and service, rather than maintaining the dichotomy. With an emphasis on...

This toolkit is an ongoing effort to develop a methodology, with tools and techniques, to design meaningful product-service systems. It mixes state-of-the-art insights of the domains of systems thinking, service design, human-centered design, interaction design, product design and design thinking. Furthermore, the toolkit can also be used to solv...

The recent SDN Global Conference in Madrid ended with some clear upscaling insights. Delivering great experiences for customers requires organisations to expand their design activities beyond the silos. Preferably, all ecosystem stakeholders deliver a consistent and coherent offering together, providing value to the customer. This brings the notion...

In the case of product service systems (PSS) it's important that products and services are designed as a combined value carrier, rather than merely adding services as by-product or using products only as a means to provide services. To support a valuable inclusion or transition, there is a need for new and adapted tools - based on service, interact...

This research paper describes the transition to integrate products and services into systems and contributes to a broader understanding of the research field PSS design as an emerging area and phenomenon. Ensuing a synthesis approach, we outline different organizational drivers that emerge from the transition toward PSS as innovation strategy. Base...

This research shows the preliminary results of ongoing research in the understanding of front-end conditions that lever the organization's general disposition toward creating new product-service systems. Semi-structured expert interviews served to build empirical data to exemplify these conditions. We follow a synthesis approach that provides knowl...

This paper describes a case study of an early stage product service system (PSS) design. By means of a specific PSS design methodology, we were able to include insights from various domains and their underlying processes, in order to enhance value creation (beyond the product). The context of this case study was to preserve and enrich the connectio...

Nonverbal communication (NVC) is the richest way for people to emotionally express themselves. However, in computermediated communication (CMC) NVC is underused. People in longdistance relationships (LDRs) already know how to adapt to CMC. While CMC is considered to be less ideal, LDRs still have a tendency to disclose more intimacy, closeness and...

In recent years product service systems (PSS) receive substantially more attention in innovation literature. Manufacturers increasingly seek new value in service addition and service providers explore the integration of tangible elements in their offering. Current advancements in electronics, information and communication technology (ICT) make it p...

Product service systems (PSS) provide an opportunity to create innovative interactions between consumers, the products and services they use and the providers offering these products. In contrast to traditional services related to products, the service component of a PSS significantly adds value to the experience of the consumer. Within the context...

In recent years product-service systems (PSS) receive substantially more attention in innovation literature. Manufacturers increasingly seek new value in service addition and service providers explore the integration of tangible elements in their offering. Current advancements in electronics, information and communication technology (ICT) have made...

Decades of technological advancement forces companies to differentiate themselves from others in a progressively competitive arena. At the same time, merely functional products are no longer satisfactory to an increasingly demanding audience. To tackle this shift in consumer behavior, a focus on experience design, integrated in the front-end of inn...

This literature review contributes to a synthesis approach that proposes similar drivers of products and services within the context of innovation and the increased complexity of integrating both. We pursue a concept-centric approach to this literature review and apply terminological analysis, concept mapping and chaining as search methods. An anal...

Different types of pressure from various stakeholders make quite some firms realize that action is needed in order to follow current developments towards sustainable product innovations, and subsequently take action. However, incorporating strategies for sustainable product innovation in a firm is not something that just happens overnight, but it r...