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Introduction
Publications
Publications (216)
While many organizations keep their proprietary resources – such as source code or intellectual property – close to themselves, organizations increasingly open resources to achieve anticipated competitive effects. In particular, this “strategic openness” can be applied by organizations in transforming industries – where certain hardware or software...
The design of targeting policies is fundamental to address a variety of practical problems across a broad spectrum of domains from e-commerce to politics and medicine. Recently, researchers and practitioners have begun to predict individual treatment effects to optimize targeting policies. Although different research streams, that is, uplift modeli...
Choosing the correct method to predict the incremental effect of a treatment on customer response is critical to optimize targeting policies in many important applications such as churn management and patient care. Two research streams, uplift modeling and heterogeneous treatment effects (HTE), have emerged that scrutinize the incremental effect of...
While the automotive industry is in the midst of fundamental transformations, Tesla has repeatedly applied strategic resource openness initiatives (e.g., open patents, open-source code, open infrastructure). Existing resource openness perspectives associate such initiatives with anticipated advantages regarding value appropriation or profitability...
“Grand challenges” can provide an important orientation regarding whether research deals with societally relevant problems. Yet, many IS scholars have claimed that IS research is often dealing with issues that are of rather little relevance to societal grand challenges. In this “research-in-progress” study, we examine to which degree IS research is...
Large amounts of airfreight are loaded on pallets and containers for transport every day. Especially in the air cargo sector, fast and efficient pallet loading is crucial for smooth operations. Recently, scholars have proposed AI-optimized solutions for the pallet loading problem that include strongly heterogenous cargo. However, finding packing se...
We explore what benefits network position in online business social networks like LinkedIn might confer to an aspiring entrepreneur. We compare two network attributes, size and embeddedness, and two actor attributes, location and diversity, between virtual and real-world networks. The promise of social networks like LinkedIn is that network friends...
When conducting direct marketing activities, companies strive to know whom to target with a marketing incentive to maximize the campaign effect. For example, which customer should receive churn prevention incentive to minimize overall churn rate? Uplift modeling is a promising approach to answer such a question. It allows to separate customers who...
In the air cargo context, pallet loading faces substantial constraints and item heterogeneity. The stability constraint in the pallet loading problem is highly important due to its impact on the efficiency, security, and resulting costs of an air cargo company. In information systems that support pallet loading, physical simulations provide a reali...
Several leading firms have used the Internet to open (for free and public use) some of their most valuable resources (e.g., code, patents, APIs). Examples of such ‘resource openness’ range from Facebook’s APIs, to Google’s Android source code, and Tesla’s electric car patents. Resource openness appears to contradict the tenets of conventional theor...
Purpose
This paper reviews and classifies research connecting supply chain risk management (SCRM) and information technology (IT) and derives a structured proposal for fruitful research directions.
Design/methodology/approach
The authors conducted a systematic literature review of the interplay of SCRM and IT, drawing from major journals in the re...
Purpose-This paper reviews and classifies research connecting supply chain risk management (SCRM) and information technology (IT) and derives a structured proposal for fruitful research directions.
Design/methodology/approach-We conducted a systematic literature review of the interplay of SCRM and IT, drawing from major journals in the relevant fi...
This study analyses how Information Systems (IS) research is justified by authors. We assess how authors justify their research endeavors based on published IS research papers. We use justification theory [11], which along with later work, identifies seven different value systems (i.e., orders of worth) as co-existing in society, as a conceptual fo...
Klassische Medienangebote werden von RezipientInnen zunehmend durch die Nutzung von zeitlich und örtlich unabhängigen nichtlinearen Angeboten abgelöst. Dies gilt sowohl für die Bewegtbild- als auch für Audionutzung. Unter den 14-29-jährigen werden dabei mehr Audioals Bewegtbild-Inhalte konsumiert (Frees, Kupferschmitt, & Müller, 2019). Gleichzeitig...
Openness is often deeply embedded in information technology (IT); it can be both a driver for and a result of new forms of dealing with information resources and can make major differences for businesses. Resource-level theories explain competitive advantages and differences in the performance of firms through their exclusive possession and use of...
The "sharing economy" has recently emerged as a major global phenomenon in practice and is consequently an important research topic. What, precisely, is meant by this term, "sharing economy"? The literature to date offers many, often incomplete and conflicting definitions. This makes it difficult for researchers to lead a coherent discourse, to com...
The work world is set to undergo major changes thanks to advancements in automation and artificial intelligence and is beginning to promote new forms of collaboration. The transition from a technology-supporting environment to a collaborative environment in which people and technology work together to achieve their goals requires a fundamental chan...
With advancements in artificial intelligence and smart machines and growing awareness that the future is not about a race against machines but a race with machines, information system design is increasingly confronting the challenge of considering emergent collaborative relationships between human agents and artificial agents. Incorporating this co...
The Internet of Things (IoT) can be defined as a world of interconnected things that are capable of sensing, actuating, and communicating among themselves and with the environment (i.e., smart things or smart objects). In addition, IoT provides the ability to share information and autonomously respond to real/physical world events by triggering pro...
Purpose
The purpose of this paper is to show that virtual mirroring-based learning allows members of an organization to see how they communicate with others in a visual way, by applying principles of “social quantum physics” (empathy, entanglement, reflect, reboot), to become better communicators and build a shared “DNA” within their organization....
We explore what benefits network position in online business social networks like LinkedIn might confer to an aspiring entrepreneur. We compare two network attributes, size and embeddedness, and two actor attributes, location and diversity, between virtual and real-world networks. The promise of social networks like LinkedIn is that network friends...
Predictive indicators for financial markets based on online buzz has been a frequent topic during the last years. Recent studies use a range of alternative sources for building these sentiment indices, with each purporting to have predictive value. Therefore a question mark remains regarding the comparability of findings across different types of s...
Open strategy is an inclusive, transparent IT-enabled approach to organizational strategy used by several well-known organizations (e.g., Daimler, IBM, Wikimedia). Open strategy has received increased research attention; however, this emerging research literature is not well integrated. No comprehensive “state of the art” review of open strategy re...
An increasing number of organisations (e.g., Daimler, IBM and Red Hat) have adopted what has been called “open strategy”: involving large groups of people in strategy making via information technology (IT). Our review of the recently emerged research stream on open strategy reveals inconsistencies in the use of explicit definitions and implicit con...
Herausforderung Das Ausschöpfen selbst kleinster Optimierungspotenziale in der Luftfrachtlogistik gewinnt an Bedeutung. Intensive Arbeitsteilung, kürzer werdende Entwicklungs-und Pro-duktionszyklen, knappgehaltene Lagerbestände, wach-sende Integration der Weltwirtschaft sowie starker Wett-bewerb zwischen den Airlines tragen dazu bei. Luftfracht-log...
Data and information quality (DIQ) have been defined traditionally in an organizational context and with respect to traditional information systems (IS). Numerous frameworks have been developed to operationalize traditional DIQ accordingly. However, over the last decade, social information systems (SocIS) such as social media have emerged that enab...
To avoid missing technological opportunities and to counteract risks, organizations have to scan and monitor developments in the external environment through a structured process of technology intelligence. Previous approaches in tech mining—the application of text mining for technology intelligence —have primarily focused on the elicitation of tec...
This paper reports the findings of a proactive design science research project involving the construction, evaluation, and organizational introduction of an information technology (IT) artifact in the context of air transportation logistics. Drawing on our insights from instantiating an IT artifact and embedding it into the organization of a major...
Open strategy is a transparent, inclusive and IT-enabled strategy practice. In this paper, we develop a theory on how strategy practices emerge and dissolve. This theory is based on our study and analysis of CarCo's open strategy community. This IT-enabled open strategy effort ran in the period from 2008 to 2015. We used the " Gioia methodology " t...
Designing layouts that are perceived as pleasant by the viewer is no easy task: it requires a wide variety of skills, including a sense for aesthetics. When numerous documents with different content need to be created, one of the bottlenecks is to manually create appealing layouts for each document. Thus, automation for aesthetic layout creation is...
Information quality (IQ) plays a critical role in ecommerce consumers’ purchase decisions, and product-related user-generated content (PUGC) is an increasingly important source of infor-mation. Nevertheless, vendors currently do not take full advantage of PUGC since it is mainly used in later phases of the purchase process to evaluate single produc...
Online consumer-generated product reviews are a growing phenomenon and have led to the posting of colossal amounts of data by consumers on the Web. These data include consumers' thoughts, opinions, and feelings about brands and offer firms the opportunity to "listen in" on consumers to get a better understanding of the topics discussed about their...
Open approaches to operational work in organizations (e.g., crowdsourcing and open source development) have been of particular interest to information systems (IS) researchers. Recently, organizations, including IBM, Red Hat and Wikimedia Foundation, have also embraced openness principles for strategic work (e.g., planning, forming and implementing...
Data and information quality (DIQ) have been defined traditionally in an organizational context and with respect to traditional information systems (IS) as, for example, “fitness for use” of data or “intrinsic” DIQ. Numerous frameworks have been developed that operationalize traditional DIQ accordingly. However, over the last decade, social IS such...
Information quality (IQ) plays a critical role in ecommerce consumers’ purchase decisions, and product-related user-generated content (PUGC) is an increasingly important source of information. Nevertheless, vendors currently do not take full advantage of PUGC since PUGC is mainly used for evaluation purposes. Integrating PUGC into earlier phases of...
The analysis of text-based user-generated content (UGC) on the Web has become one highly acclaimed topic in recent years both in theory and practice. As users are able to participate and publicly comment on almost any webpage nowadays, UGC occurs scattered across the web and mixes with various content types such as advertising texts, product descri...
Business intelligence and analytics enjoy a great deal of attention today. However, there is a lack of studies considering the full data value chain from (raw) data through business analytics to valuable decisions, i.e. also scrutinizing the latter stages of the data value chain, namely timely deployment and operational usage of valuable insights a...
Organizations increasingly rely on group-based organizational structures to manage uncertain environments. However, at the group level there is still a limited understanding of how boundary-spanning activities should be managed to increase group performance. In this paper, we propose "out-group-tie centralization" as a concept that refers to the va...
Social media are a primary means for travelers to connect with each other and plan trips. They can also help tourism suppliers (e.g., by providing relevant information), thus overcoming the shortcomings of traditional information sources. User-generated content from social media has already been used in many studies as a primary information source....
Unternehmen sind zunehmend gezwungen, ihre Geschäftsmodelle anzupassen oder sogar neu zu erfinden, um mit technologischen Entwicklungen und sich verändernden Kundenbedürfnissen Schritt halten zu können. Ein konkurrenzfähiges Geschäftsmodell ist für Unternehmen von existenzieller Bedeutung. In der wissenschaftlichen Literatur existieren mit der Busi...
The management of information technology (IT) as a business has become a crucial factor in today’s complex and dynamic environments. Many firms thus have implemented IT portfolio and enterprise architecture (EA) management practices, and academic research has paid increasing attention to these concepts. However, their integration seems poorly subst...
This paper examines cross-cultural gender differences in the adoption and usage of the social media platform Last.FM. From a large-scale empirical study of 3,748 Last.FM users from Australia, Finland, Germany, and the United States of America, we find: 1) men listen to more pieces of music on social media platforms than do women; 2) women focus the...
The goal of this paper is to study the psychographic and demographic attributes and the interests of lifestyle of health and sustainability (LOHAS) consumers. Based on a dataset of 3,813 user profiles from the largest LOHAS community site on Facebook, we applied association rule mining and logistic regression to achieve this goal. We focused our wo...
A considerable number of organizations continually face difficulties bringing strategy to execution, and suffer from a lack of structure and transparency in corporate strategic management. Yet, enterprise architecture as a fundamental exercise to achieve a structured description of the enterprise and its relationships appears far from being adopted...
The objective of this commentary is to propose fruitful research directions built upon the reciprocal interplay of social media and collective intelligence. We focus on „wicked problems“ – a class of problems that Introne et al. (Künstl. Intell. 27:45–52, 2013) call „problems for which no single computational formulation of the problem is sufficien...
The objective of this commentary is to propose fruitful research directions built upon the reciprocal interplay of social media and collective intelligence. We focus on “wicked problems” – a class of problems that Introne et al. (Künstl. Intell. 27:45–52, 2013) call “problems for which no single computational formulation of the problem is sufficien...
Just as most people are not WEIRD, the assumption of industry uniformity may not be true in all cases. Several reviews showed that IS research does not take industry seriously enough. Neglecting industry context can have a severe effect on research results by underspecifying theory or by leading to general explanations that do not hold in other con...
This work examines the predictive power of public data by aggregating information from multiple online sources. Our sources include microblogging sites like Twitter, online message boards like Yahoo! Finance, and traditional news articles. The subject of prediction are daily stock price movements from Standard & Poor's 500 index (S&P 500) during a...
This work examines the predictive power of public data by aggregating information from multiple online sources. Our sources include microblogging sites like Twitter, online message boards like Yahoo! Finance, and traditional news articles. The subject of prediction are daily stock price movements from Standard & Poor's 500 index (S&P 500) during a...
IT and entrepreneurship are having a ‘love affair’. Rapid developments in ICT, especially the rise of the Internet, have enabled digitized business models and fostered a flourishing environment of innovation and disruption. However, many promising new ventures fail or run out of funding.
The business models concept has seen increasing attention fro...
This special issue includes papers that show, first, how to make sense of Social Media data, i.e. how to condense, distill, or integrate highly decentralized and dispersed data resulting from human communication, and second, how Social Media contributes to innovation, collaboration, and Collective Intelligence.
Management of the enterprise architecture has become increasingly recognized as a crucial part of both business and IT management. Still, a common understanding and methodological consistency seems far from being developed. Acknowledging the significant role of research in moving the development process along, this article employs different bibliom...
Increasingly, people use Social Media to relate their experiences and thoughts regarding travel and tourism. Others use this information to plan better and make better decisions in the context of travel and tourism. Several studies have investigated trust in, contribution to, and consumption of tourism- related Social Media and its impact on people...
This paper suggests a universal method for creating keyword lists (bag-of-words) for classifying texts concerned with a certain context (e.g. movies, technical products, stocks) as positive or negative (sentiment analysis). The method consists of two steps. The first step is identifying the context with the help of a taxonomy, the second step const...
The tremendous growth in the use of Social Media has led to radical paradigm shifts in the ways we communicate, collaborate, consume, and create information. Our focus in this special issue is on the reciprocal interplay of Social Media and Collective Intelligence. We therefore discuss constituting attributes of Social Media and Collective Intellig...
We describe the results of an experiment capturing the face-to-face 'honest signals' of knowledge workers through sociometric badges. We find that collective creativity of teams is a function of the aggregated social capital of members. The higher it is, the higher their creative output. We collected communication data of 14 graduate students and t...
In this paper, we describe the goals, organization and content of a global project course we have taught for the last six years, as well as challenges and lessons learned. The course has involved two to four sites and 30-40 students each year, both from Europe and the US. The students form project teams spanning several sites, and jointly perform c...
This article examines co-authorship networks of researchers publishing in Electronic Markets—The International Journal of
Networked Business (EM). The authors visualize the co-authorship network and provide descriptive statistics regarding the
degree to which researchers are embedded in the co-authorship network. They develop and test seven hypothe...
In this research-in-progress, we review the literature on an emerging new type of information systems: social information systems. Social information systems are information systems based on social technologies and open collaboration. The paper provides categories defining social information systems and a framework for existing and future research...
Recently, The Wall Street Journal proclaimed the "War for Internet Talenf" among companies in the Information and Communication Technology (ICT) sector. At the same time, talented employees become entrepreneurial and esfablish their own startups. We aim to provide evidence that startup performance is not based exclusively on access to talent, in th...
In our study we strive to develop a framework for the management of open value creation adoption. We conducted eighteen in-depth interviews with IS (information systems) executives and consultants responsible for open value creation projects. We combine the results of our software-supported qualitative analysis with insights from a broad range of e...
This paper presents a collection of "best practices" for the use of "Sociometric Badges" that support automatic collection of face- to-face interaction between workers within an organization. The practices presented aim to improve data quality over legacy methods allowing insights into the processes and structures of an enterprise's de-facto commun...
Social bookmarking platforms often allow users to see a list of tags that have been used previously for the webpage they are
currently bookmarking, and from which they can select. In this paper, the authors analyze the influences of this feature on
the tag categorizations resulting from the collaborative tagging effort. The main research goal is to...
The authors propose an augmented version of the Technology Acceptance Model to examine the consumer acceptance of mass-customized (MC) newspapers. Model findings (n = 2,114) suggest that the customer's willingness to invest effort for MC products is one of the main factors driving adoption. Furthermore, gender is found to moderate the relation betw...
This article offers managers a novel approach to increase creativity in their teams by measuring individual personality characteristics, crucial for creative people. We assess interpersonal interaction with sensor-equipped badges worn on the body. In a research project with 22 study subjects, who wore the badges during work for one month, we were a...
For some years, companies have successfully harnessed the value-creation potential of external resources by opening up their information resources, thus increasing considerably the value of their own resources. Corresponding phenomena, however, cannot be explained by common resource-based approaches. By providing a structure, our article contribute...
This article examines the co-evolution of players' individual performance and their interaction network in a Massively Multiplayer Online Game (MMOG). The objective is to test whether the application of theories from the real world is valid in virtual worlds. While the results indicate that the structural effects and demographic variables active in...
In the smartphone sector we are discerning a competition between Symbian, Apple, and Google for the dominating mobile platform. In the design of their mobile platforms and operating system these organizations use varying degrees of “openness” on different platform elements. We follow a design science approach to construct and apply a framework to b...
This paper examines the evolution of a social network in a Massively Multiplayer Online Game (MMOG) by modeling the players' interaction network as a continuous-time markov chain. Results indicate that social hierarchy emerges out of an anarchical situation in which social actors participate voluntarily, have equal access to virtual resources from...
In diesem Beitrag stellen wir dar, welchen Beitrag die Disziplin Wirtschaftsinformatik zur Analyse von informellen sozialen
Netzwerken leistet und wie sie hilft, die Struktur und die Entwicklung dieser Netzwerke zu beeinflussen. Wir zeigen anhand
einer neuartigen Sensorplattform, wie die Qualität und Verfügbarkeit von Informationen über informelle...