David Sanka Laar

David Sanka Laar
University of Cape Town | UCT · Department of Information Systems

Computer Science, Information Systems
Working on Business process redesign methods for SMEs

About

5
Publications
9,263
Reads
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11
Citations
Citations since 2017
2 Research Items
9 Citations
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Introduction
David Laar currently is a PhD Student at the Department of Information Systems, University of Cape Town, South Africa. Their current project is 'Business process redesign for SMEs'.
Additional affiliations
January 2012 - December 2019
University for Development Studies
Position
  • Lecturer
Education
September 2004 - November 2005
The University of Manchester
Field of study
  • Information systems
September 1998 - June 2002

Publications

Publications (5)
Conference Paper
Full-text available
As important drivers of the economy, Small and medium-sized enterprises (SMEs)in developing countries need to adopt innovative business practices to deal with their volatile economic environment. Business process (BP) redesign provides transformational capabilities that can improve the performance of SMEs. However, research in BP redesign has co...
Conference Paper
Business process redesign is used to improve organizational performance and enhance customer satisfaction. Many methodologies have been developed to support this undertaking. However, most of the methodologies are designed to fit large and established organizations especially those in developed countries. They appear mechanistic, top down and insen...
Conference Paper
This paper explains and describes how Business process management (BPM) Centre’s of Excellence (CoEs) can be effective. Thematic analysis of data collected from two large South African financial services corporations with operational CoEs produced a model based on the Integrated Team Effectiveness Model that shows the factors influencing effectiven...
Article
Full-text available
Low-income countries such as Ghana are known to have the World's major share of sicknesses and a low doctor-to-patient ratio coupled with lack of proper health care facilities. The few available doctors are not well motivated leading to numerous industrial actions that further worsen the situation. In addition, there is a clear disparity between th...

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Projects

Projects (3)
Project
Design an alternative business process redesign methodology. Enable SMEs adopt process oriented strategies